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Retail/Food & Beverage: Retail Store Management
Store Manager (Concord, CA - Sun Valley) - The Oakland Raiders (Concord, CA)

Position Overview

The Store Manager’s primary role is to provide leadership that achieves the sales and margin goals while creating an exceptional customer experience. This position is responsible for daily operation of the store including customer service, staffing, game planning, meeting financial goals and merchandising. The Store Manager will be the leader for developing and maintaining strong associate morale and a positive work environment while representing the brand appropriately.

Essential Job Functions

  • Utilize monthly sales goals to develop weekly and daily store targets.

  • Evaluate the margin performance, and adjust hours and expenses as appropriate to achieve future goals each quarter.

  • In reviewing the goals, create a weekly staffing plan that balances achieving the financial goal with providing great customer service.

  • Execute assigned standards and merchandising techniques, including promotions and Plan-o-grams.

  • Hire great team members that will maintain the brand.

  • Keep team up to date with all appropriate store manual procedures.

  • Aggressively advocate for your team and your store to ensure that you are positioned appropriately to deliver sales, margin, merchandising, and customer service goals.  

  • Oversee operational results, in store procedures, cash handling, and inventory control

  • Executes flawless store visual presentation by following corporate visual direction, and recommending merchandising adaptations where needed.

  • Set a standard through teaching and leading by example of excellent customer service on the sales floor and through training of the sales staff.

  • Achieve sales goals as well as profit and loss prevention goals as identified on store annual budget, with assistance from the Senior Director of the Raider Image.

  • All other duties and special projects as assigned.

 

Requirements

  • Bachelor’s degree or equivalent business experience.

  • 5 years of store management preferred.

  • Solid experience and demonstrated skills in supervising, coaching and training sales associates.

  • Extremely strong customer service orientation and critical thinking skills.

  • Ability to multi-task, work in a very fast paced environment, and adapt to last minute changes.

  • Excellent discretion, judgment, tact and diplomacy.

  • Demonstrated ability to learn new computer programs quickly.

  • Must demonstrate an energetic, positive and helpful demeanor.

  • Exceptional work ethic, personal accountability, and strong time management skills.

  • Ability to work well independently and in a team environment.

  • Strong written and oral communication skills.

  • Knowledge of Microsoft office.

  • Must be flexible regarding work hours including, nights, weekends, and holidays.

Note: This position was originally posted on the Oakland Raiders employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Oakland Raiders employment site.

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