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Retail/Food & Beverage: Retail Store Management
Pro Shop Manager, Alderwood Mall - Seattle Seahawks (Seattle, WA)

SUMMARY :

 

The Pro Shop manager is the dynamic leader who oversees the daily operations of the store, ensuring outstanding guest service in an exciting environment while meeting and exceeding budgeted goals.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

  • Building a strong, knowledgeable, enthusiastic sales staff

  • Overseeing daily operations ensuring efficiency and creating a first class guest experience

  • Scheduling of staff and accurate tracking of shifts in time keeping system

  • Managing to the budget with a sharp focus on the bottom line

  • Responsible for creating and implementing monthly staff incentive programs

  • Assist with store physical inventory and cycle counts

  • Create and maintain in store visual merchandise displays

  • Communicate effectively with front office retail staff to ensure store needs are being met, concerns addressed, and opportunities not being missed

  • Plan and set clear sales and customer service goals, holding staff accountable for achieving results

  • Model the core values of the Seattle Seahawks and Sounders FC organizations, motivating staff to consistently exemplify these principles

 

 

 

SUPERVISORY RESPONSIBILITIES

 

This position will supervise all store staff

 

 

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Excellent customer service and communication skills

  • Able to work well within a team environment, offering assistance and support to team members whenever necessary

  • Ability to analyze sales and inventory reports

  • Working knowledge of Microsoft office products

  • Strong merchandising skills

 

EDUCATION and/or EXPERIENCE

 

2-3 years management experience in a high volume retail environment preferred

 

LANGUAGE SKILLS

 

Must possess excellent communication skills

 

MATHEMATICAL SKILLS

 

Able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals

 

REASONING ABILITY

 

CERTIFICATES, LICENSES, REGISTRATIONS

 

PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Standing for long periods at a time and the ability to lift and move merchandise/displays of up to 40lbs.  Able to occasionally climb, balance, stoop, kneel, crouch or crawl.  Able to use arms, hands and fingers to handle, feel and/or reach.

 

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Most of this position will entail working at the Pro Shop location.  Occasional attendance may be required for offsite meetings and events.  Weekly attendance for meetings at CenturyLink Field will be required.  Must be able to work days, evenings and weekends as required

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least 2-3 years management experience in a high volume retail environment

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