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Sales & Marketing: Fan Development
BRAND & FAN ENGAGEMENT ASSISTANT - Green Bay Packers, Inc. (Green Bay, WI)

Classification: Non-Exempt; Hourly

Level: Level 3; Part-time

Location: Green Bay, Wisconsin

Reports to: Fan Engagement Specialist

Supervises: This position has no supervisory responsibilities.

JOB DESCRIPTION

Summary/Objective:

This position is responsible for managing daily responsibilities involved in administering the Packers official fan clubs/programs, new fan initiatives, assisting with Packers Everywhere content/logistics and Packers brand events and general marketing efforts for the club.

Job Responsibilities:

  1. Manage membership database and fulfillment in CRM database system.

  2. Handle all daily fan club/program customer service (membership questions, usernames/passwords, fulfillment inquiries, prize redemption, etc.).

  3. Assist with developing and monitoring Green Bay Packers fan marketing initiatives.

  4. Assist in coordinating/executing annual fan marketing events.

  5. Assist with staffing and maintenance of fan programs kiosk during Training Camp and other events as assigned.

  6. Work closely with other internal departments and external vendors.

  7. Generate monthly fan membership statistics and trends.

  8. Oversee inventory of all marketing materials including fan club merchandise/contesting and replacing/fulfilling fan orders to replenish supply as needed.

  9. Work on Packers Everywhere content (finding photos, contests, updating bar information and content, etc.).

  10. Assist with developing and curating content for Packers Everywhere social platforms (Facebook and Twitter).

  11. Work Packers home games (taking photos, uploading photos and communicating with internal staff), as assigned.

  12. Other duties and projects as assigned by the Brand & Marketing Department.

Qualifications:

  1. Working knowledge of computers, including database management (CRM) and Microsoft Office.

  2. Excellent communication and customer service skills.

  3. Great phone skillset.

  4. Strong work ethic and the ability to be polished and poised under pressure.

  5. Ability to perform under deadlines and high-pressure situations.

  6. Some college or bachelor’s degree preferred.

  7. Previous experience in the NFL is a plus.

  8. Some weekend and gameday hours required.

Physical Demands and Work Environment:

  • Ability to sit for extended periods of time.

  • Ability to remain in a stationary position for periods of time.

  • Ability to focus on projects for periods of time.

  • Ability to reach, stoop, and lift on a frequent basis.

  • Occasionally lift and carry up to 25 pounds.

  • Operates in a professional office environment.

  • Role routinely uses standard office equipment.

Travel: No regular travel is expected for this position.

Deadline: Please submit a cover letter and resume by Tuesday, June 6th, 2017.

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