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Information Systems/Technical: Technical/Engineering
IT Systems Engineer - Detroit Lions (Detroit, MI)

The Detroit Lions and Ford Field Management currently have an opening for a Systems Engineer.  Reporting to the Director of Enterprise Services, the Systems Engineer will help build out, maintain, and troubleshoot the infrastructure. The Systems Engineer will also be responsible for coordinating the construction, maintenance and changes of the organization’s computer systems. This full-time position includes a full benefits package as well as wonderful perks and will work out of both the Allen Park practice facility and the Ford Field stadium in downtown Detroit.

The successful candidate should be familiar with a variety of the IT field's concepts, practices, and procedures as well as relying on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Install, configure, test and maintain operating systems, applications, backups, disaster recovery and data replication

  • Design and maintain of Virtual server environments including IP address schemes, VLANS, DNS, DHCP, iSCSI, etc.

  • Support Enterprise wireless infrastructure using Cisco Prime

  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and implement the solution

  • Responsible for Active Director & MS Exchange environment

  • Work with vendors and other IT staff for problem resolution

  • Troubleshooting malfunctions of servers, SAN, applications, and security systems to resolve operations issues and restore services

  • Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

  • Develop, maintain and contribute to installation and configuration procedures and system standards

  • Research and recommend innovative, and where possible automated approaches for system administration tasks

  • Assist in maintaining and executing the company InfoSec policies and procedures

  • Provide 2nd and 3rd level support and event support for the organization

  • Any other duties as assigned by management

REQUIREMENTS:

  • Previous experience in managing the server technologies for a professional sports team or entertainment complex strongly preferred

  • Bachelor's Degree in technology related field required

  • 5+ years of experience in Systems / Networking engineering

  • Previous experience in Cisco, Fortinet, VMWare, NetApp and Dell Compellent preferred

  • Solid networking knowledge (OSI network layers, TCP/IP, 802.11, EIGRP)

  • Ability to communicate and coordinate effectively throughout the organization regarding technical matter

  • Ability to work extended hours, including nights, weekends and holidays, as necessary

To Apply

To apply, please submit a copy of your resume along with a cover letter detailing your interest and related experience to the position.

Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted. NO CALLS or EMAILS PLEASE.

Equal Opportunity/Affirmative Action Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's Degree in technology related field required?

2. Do you have at least 5+ years of experience in Systems / Networking engineering?

3. Do you have previous experience in Cisco, Fortinet, VMWare, NetApp and Dell Compellent?

4. What are your salary requirements for this position? Failure to provide a response will remove your resume from consideration.

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Information Systems/Technical: IT Database Management/Services
Information Security Manager - Detroit Lions (Detroit, MI)

The Detroit Lions and Ford Field Management currently have an opening for an Information Security Manager. Reporting to the Director of Enterprise Services, the Information Security Manager will be responsible for working on Information Security Policies, Standards, Processes and Procedures intended to prevent unauthorized access to company information assets.  The candidate selected for this role will work closely with the NFL Information Security Office to ensure league-offered security tools and services are appropriately leveraged, and best practices are implemented.

The Information Security Manager will be accountable for creating, managing and enforcing Information Security policies and procedures that meet or exceed the NFL’s Information Security Policies, and are in compliance with PCI, HIPAA, and PII regulations.  The candidate that fills this position will also be responsible for managing the security of corporate devices and applications, disaster recovery and business continuity planning, risk management and mitigation, and vulnerability management.

This full-time position includes a full benefits package as well as wonderful perks and will work out of both the Allen Park practice facility and the Ford Field stadium in downtown Detroit.

Essential Duties and Responsibilities:

The Information Security Manager position will have responsibilities including, but not limited to, the following:

  • Establish, maintain, optimize, implement, and assess adoption of Information Security Policies, Standards, Processes and Procedures.  
  • Advocate strong security posture and ensure compliance with PCI-DSS, HIPAA, and PII regulations.
  • Manage vendor security provider relationships and services.
  • Conduct security audits, vulnerability scans and risk assessments, and provide recommendations to mitigate risks.
  • Ensure Disaster Recovery Policies and Procedures are implemented, tested and contingency plans are established for Business Continuity.
  • Own Incident Response planning and end to end response handling.
  • Define and enforce controlled access to security zones as required.
  • Produce and manage user Information Security Awareness Program.
  • Ensure logs are monitored of any suspicious activity, security problems, or errors.  Irregularities are investigated and resolved immediately.  Historical tracking is done for future comparison and planning.
  • Maintain Cyber Hygiene through vulnerability management program that ensures all systems are regularly scanned, patched, and remediated as appropriate.
  • Ensure appropriate design of solutions, configuration and/or support of Firewalls, Intruder Detection or Prevention Systems, VPNs and enterprise gateway devices.
  • Ensure appropriate hardening of server and desktop operating systems.

Nonessential Functions:

  • Perform other duties as assigned. 

Education and Experience:

  • Bachelor of Science degree in Information Technology or related field is required and/or 3-5 years of experience in Information Security.
  • Policy creation and lifecycle.
  • Excellent communication skills, written and verbal.  Ability to translate and communicate with non-IT population.
  • Solid organization skills with an ability to maintain good documentation and record keeping.
  • Strong and effective problem solving skills related to Cyber Security.
  • Knowledge with Firewall Configuration, Server hardening, and Desktop Security Controls.
  • Strong analytical skills with the ability to provide clear and concise verbal and written communications of analyses, results, and planning.
  • Previous experience with PCI-DSS, HIPAA, and other Information Security standards such as ISO/IEC 27001:2013 and NIST.
  • Previous experience with backup, disaster recovery, business continuity planning
  • Knowledgeable in principles of Risk Management, specifically related to Cyber Security.
  • Information Security Certifications; CISSP, CISM, CRISC.

LICENSING or CERTIFICATIONS:

  • A valid Driver’s License and a good driving record are required.

To Apply:

  • To apply, please submit a copy of your resume along with a cover letter detailing your interest and related experience to the position.

    Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted. NO CALLS or EMAILS PLEASE.

    Equal Opportunity/Affirmative Action Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor of Science degree in Information Technology or related field?

2. Do you have at least 3-5 years of experience in Information Security?

3. Do you have previous experience with PCI-DSS, HIPAA, and other Information Security standards such as ISO/IEC 27001:2013 and NIST?

4. Are you knowledgeable in principles of Risk Management, specifically related to Cyber Security?

5. Have you obtained Information Security Certifications; CISSP, CISM, CRISC?

6. 4.What are your salary requirements for this position? Failure to provide a response will remove your resume from consideration.

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Sales & Marketing: Ticket Sales
Premium Seating Sales Manager - Detroit Lions (Detroit, MI)

DESCRIPTION:

Ford Field Management, LLC is Detroit’s premier sports and entertainment destination and is the game day home of the Detroit Lions.  Throughout the year, Ford Field hosts events such as concerts, motorsports, college sports, high school and college graduations, and more.  Ford Field also has space available for conferences, meetings, and banquets.  Ford Field has hosted major events such as Super Bowl XL and the 2009 NCAA Men’s Basketball Final Four.

Ford Field Management and the Detroit Lions currently have a need for a Premium Seating Sales Manager.  This position is based out of the Ford Field stadium located in Downtown Detroit.  This position will report to the Director of Business Development-Premium Seating.   

SUMMARY: 
The Premium Seating Sales Manager will be responsible for meeting all luxury suite and premium sales goals and will directly impact in the growth and expansion of our premium customer base.  This position will work diligently to assure revenue generation and growth, customer satisfaction and long-term account goals that are in line with the company’s overall objectives.

 ESSENTIAL FUNCTIONS (including, but not limited to):
The Premium Seating Sales Manager position will have daily responsibilities including, without limitation, the following:

  • Directly prospect, present, close and service B2B segment to solicit luxury suite and premium club seat inventory
  • Provides dedicated prospecting and sales efforts for key long term suite and premium seating products to drive long term growth opportunities
  • Involvement in all sales activities, from lead generations through closing the sale
  • Prospecting potential clients via inside and outside sales strategies while developing, establishing and maintaining strong relationships with key contacts
  • Coordinate and execute a minimum of 25 sales calls/1 face to face appointments per day on any and all potential customers through cold calling, prospecting and referrals from current clients
  • Service existing customer base in addition to facilitating the sales renewal process
  • Sell new and existing clients single event suite rentals for all Ford Field events
  • Participate in non-game day sales events, offsite meetings, sales booths, including but not limited to, open houses, training camp and draft day party
  • Entertain prospects and new premium accounts on game day and at Ford Field events to ensure strong personal relationship with client base
  • Attain weekly, monthly and long term suite and premium seating revenue goals

GENERAL DUTIES:

  • Will perform other duties as assigned
  • Produce accurate updates on sales pipeline/prospecting activity, sales performance, outside appointment and event recaps, and account management
  • Utilize networking skills, face to face presentations and cold-calling techniques to sell premium inventory
  • Responsible for troubleshooting client concerns and facilitating resolutions
  • Participates in and contributes to sales meetings and training sessions
  • Seeks and implements sales and service best practices
  • Networking at outside events while developing, establishing and maintaining strong relationships with key contacts
  • Develop and maintain effective working relationship with clients, guests, co-workers, etc.
  • Schedule meetings and conduct presentations with prospective clients
  • Primary focus on corporate prospects in the mid-to large market (300-1500+ employees)
  • Inventory focus on long term suite and premium seating with flexibility to sell full menu
  • Expert in prospecting and closing corporate account base
  • Provide information to prospects in a courteous and professional manner
  • Will be working with CRM and Veritix ticketing software

IDEAL QUALIFICATIONS:

  • Will have developed negotiation skills with the demonstrated ability to close a sale
  • Ability to assess strengths and weaknesses, set goals, achieve objectives and strives to continuously build knowledge and skills of the sales profession and the market
  • The ability to identify and resolve problems in a timely manner and develop solutions effectively
  • Shows persistence, overcomes obstacles, and takes calculated risks to accomplish goals
  • Excellent personal motivation with the ability to work independently in a fast paced environment along with the ability to work in a team environment
  • Strong oral and written communications skills.  This includes the ability to speak clearly and persuasively in positive or negative situations, listen, possess excellent group presentation skills, willingness to actively participate in meetings
  • Meets challenges with resourcefulness and creativity
  • Ability to assess the needs to potential clients and develop recommendations
  • Proven ability to exercise good judgment and willingness to make decisions
  • Experience with a professional sports or entertainment venue preferred
  • Working knowledge of sales and marketing techniques of entertainment venues preferred

REQUIREMENTS

  • Bachelor’s Degree in Business, Communications, Sports Management or related field
  • At least 3 years of long term suite/premium seating sales success preferably within the B2B segment with a professional sports team preferred
  • A valid Driver’s License and a good driving record
  • Proficient computer skills including experience with MS Office products, including but not limited to, Word, Excel, and Outlook with the ability to learn new programs.
  • Working knowledge of Microsoft CRM and Veritix ticketing platform preferred
  • Strength in time management, administrative ability, organization, and customer service skills
  • Proven ability to communicate effectively with the public in a professional manner
  • Maintains a professional image and demeanor
  • Strong ability to work well with co-workers and supervisors in a team environment
  • Ability to work a flexible schedule including nights, weekends and holidays

To Apply

To apply, please submit a copy of your resume along with a cover letter detailing your interest and related experience to the position.

Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted. NO CALLS or EMAILS PLEASE.

Equal Opportunity/Affirmative Action Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor’s degree in Business, Sales, Sports Management or a related field?

2. Do you have experience working in sales? If so, describe your sales experience. This should include how many years of sales experience you have, if your experience is mainly inside or outside sales and the industry or product your sales were focused on.

3. Do you have experience with Veritix or any other ticket management system? If so, please describe how many years you have worked with the system(s) and what specific system(s) you’ve worked with.

4. What is your salary expectation for this position? Candidates who fail to provide an appropriate response will not be eligible for consideration.

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Internships: Any Internship
QUICK LANE BOWL INTERN - Detroit Lions (Detroit, MI)

Ford Field Management is excited to announce that we are now accepting applications for Quick Lane Bowl Internships.  This is a great opportunity to be a part of the 3rd Annual Quick Lane Bowl featuring the Big Ten Conference and ACC Conference at Ford Field this season.  

Quick Lane Bowl Intern

This is a Seasonal Part-Time position starting approximately Monday, December 12, 2016 through Wednesday, December 28, 2016.

Duties will include, but are not limited to:

  • Finalize details for Bowl Game events

  • Fill gift bags that will be provided to the participating teams

  • Assist with daily general office duties and operational needs of the Events department, including making copies, hanging of event signage and phone correspondence

  • Assist with setting up the logistics for events and transportation

  • Assist and prepare for all ancillary team/travel party events

  • Assist with Post-Game Trophy Presentation

  • Assist with pregame and in-game escorts

  • Assist in coordination of  game operations, school transportation, and on-site partner activation

  • Serve as Quick Lane Bowl liaison at team hotels

  • Social Media (Twitter, Facebook, Instagram) and Website Updates

  • Assist with other duties as assigned

Requirements:

  • Must be at least 18 years old and authorized to work in the United States

  • Must be currently enrolled or recently graduated from a Sports Management, Sports Events Management program or related field

  • Must have previous Sports Events experience

  • Must have a valid driver’s license with a good driving record

  • Must have good time management skills for managing various Event tasks

  • Must have strong written and verbal communication skills along with great listening skills

  • Must be available to work ALL days from December 12th- December 28th, including December 24th and December 25th  

  • Must be able to climb stairs with the ability to lift and carry items

  • Must be professional, responsible and have proven ability in being punctual

  • Must have a “Can Do” customer service attitude

  • Must have the ability and willingness to take direction

  • Past experience with event coordination & coordinating groups of people is preferred

  • Past large event experience is preferred

How to Apply:
The application deadline is November 18th. If you are interested in applying please submit a copy of your cover letter detailing your interest in the position and enthusiasm for the Quick Lane Bowl internship along with your resume.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years old and authorized to work in the United States?

2. Are you currently enrolled or recently graduated from a Sports Management, Sports Events Management program or related field?

3. Do you have must have previous Sports Events experience?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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