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Facility Operations/Security: Game Day/Event Staff
Command Center Representative - Jacksonville Jaguars (Jacksonville, FL)

POSITION SUMMARY

The Command Center Representative position is part of the fast-paced and exciting game day operations team within the Fan & Member Experience Department of the Jacksonville Jaguars.  The Command Center Representative will report to the Senior Manager of Fan Experience.


POSITION DESCRIPTION

  • Answer incoming radio and phone calls for Jaguars event staff

  • Maintain radio/cellular communication with team members concerning game day issues to be resolved

  • Serve as liaison between the Jaguars and stadium partner companies in the event of a stadium issue/concern

  • Computer entry of all radio and phone calls into game day incident log

  • Pre-game, perform checks with each radio channel to ensure gates are cleared to be opened

  • Collaborate with other departments including law enforcement, security, ushers, food service, ticket office, retail, parking, housekeeping, and maintenance

  • Become familiar and stay up to date with stadium locations, sponsor names, check-in locations

  • Have a professional and pleasant phone/radio manner with a professional manner and properly and calmly respond to problem reporters

  • Requires ability to multi-task and prioritize

  • Able to remain calm and speak clearly in stressful situations

  • Complete a post-event report, identifying any continual issues and follow-up items

  • Perform individual duties as assigned

  • Typing skills and basic computer skills required

SCHEDULE

  • Available for two to three trainings during the summer

  • Available for all of the Jaguars home games played at EverBank Field, including preseason and any postseason games

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

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Sales & Marketing: Game Operations/Presentation
Game Day Events Staff - Jacksonville Jaguars (Jacksonville, FL)

SUMMARY:  The Jacksonville Jaguars are looking for game day events staff to work each home game played at EverBank Field during the 2017 season.

 JOB DUTIES:

  • Pre-game setup (Fan Entertainment Zone, player introductions, National Anthem, field flag, etc.)

  • Assist with on-field promotions and halftime shows

  • Other tasks and duties as assigned by the Events & Entertainment or Bold Events teams

 REQUIRED JOB QUALIFICATIONS

  • Junior or Senior in college, graduate level student or recent graduate

  • Eligible to work in the United States

  • Ability to work evenings and weekends, including holidays

  • Ability to lift 35+ pounds                       

  • Stand for extended period of time (3+ hours consecutively)

PREFERRED JOB QUALIFICATIONS

  • Previous experience in Sports Management and/or a game day atmosphere

HOW TO APPLY:

  • Applicants should submit a resume and cover letter to the appropriate job position on teamwork online by May 26th, 2017

  • Candidates will be contacted for interviews

Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

 By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

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Sales & Marketing: Hospitality Management
Jaguars Fan Experience Representative - Jacksonville Jaguars (Jacksonville, FL)

JAGUARS FAN EXPERIENCE REPRESENTATIVE

 POSITION SUMMARY

The Fan Experience Representative position is part of the fast-paced and exciting game day operations team within the Fan & Member Experience Department of the Jacksonville Jaguars.  The Fan Experience Representatives will report to the Senior Manager of Fan Experience.

POSITION DESCRIPTION

  • Deliver excellent customer service to each and every fan entering EverBank Field through utilization of the BE GREAT philosophy.

  • Welcome and assist fans entering the stadium

  • Provide accurate directions to seating sections and key attractions within EverBank Field and the surrounding areas

  • Assist with point of registration displays during game

  • Manage various Guest Services booth locations

  • Assist fans with any questions or issues that arise while at the stadium (including ticket-related issues)

  • Communicate to the Command Center or supervisory staff any issues that arise

  • Monitor concourse and seating areas during the game

  • Thank fans leaving the stadium

  • Collaborate with other departments including law enforcement, security, ushers, food service, ticket office, retail, parking, housekeeping, and maintenance

  • Perform individual duties as assigned

SCHEDULE

  • Available for two to three trainings during the summer

  • Available for all of the Jaguars home games played at EverBank Field, including preseason and any postseason games

TO APPLY

Applications are being accepted via online submission only. To be considered for this position, apply no later than May 1, 2017.

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you understand this position is for Jaguars game days only?

2. Yes/No: Do you live within 60 miles of EverBank Field?

3. Yes/No: Are you available to work all Jaguars games played at EverBank Field?

4. Yes/No: Do you have any customer service experience?

5. Yes/No: Do you have any experience using a radio/walkie talkie?

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Facility Operations/Security: Game Day/Event Staff
Jaguars Fan Raffle for Charity Sales Team Member - Jacksonville Jaguars (Jacksonville, FL)

Summary:  

The Jacksonville Jaguars Foundation is looking for friendly, high-energy, motivated sellers to join the Jaguars 50/50 Jackpot for Charity sales team for the 2017 season. The Jacksonville Jaguars Foundation is giving you the opportunity to become part-time, seasonal team member where you can bring your passion for raising money for the Jaguars Foundation and other Jacksonville charities to every Jaguars home game played at EverBank Field. 

Job Duties & Responsibilities

  • Be passionate by interacting and connecting with fans pre-game and in-game to explain the details of the 50/50 jackpot program.

  • Be accountable through accurate handling of the sales and distribution of raffle tickets, and turn in all cash and tickets to Coordinator at the end of the shift.

  • Be responsive and knowledgeable about the program, The Jaguars Foundation, and other charities in order to answer fan questions about the 50/50 jackpot.

  • Show your dedication to the Jaguars, The Jaguars Foundation and other charities by meeting and exceeding minimum sales goals as specified by Coordinator.

  • Hours: Approximately 7-8 hours at each Jacksonville Jaguars Home Game played at EverBank Field (Two preseason games and seven regular season home games). Your dedication is important and attendance at all 9 games is required.

  • Be excellent by showing your enthusiasm about the program with each and every fan interaction and sale.

  • Be innovative and intelligent through creative and outgoing sales techniques.

  • Sales and customer service experience

  • Self-motivated with high energy

 

Jaguars Values (P.R.I.D.E.):  The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about working for the team

  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team

  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions

  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships

  • Excellent – you should be able to drive the team to achieve goals and results to improve performance

 

Job Qualifications

  • Slaes, fundraising and customer service experience required.

  • High school diploma or general education degree.

  • Must be 18 or older.

  • Must be able to stand for long periods of time and walk long distances in parking lot and stadium. Reasonable accommodations may be made to enable individuals with disabilities to perform the listed job duties and responsibilities.

  • Ability to maintain high levels of enthusiasm while interacting with the Jaguars large fan base.

  • Must be detail-oriented and have strong organizational skills.

  • Strong interpersonal and verbal communication skills.                                                                                               

  • Must be able to work rain or shine.              

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars and Jaguars Foundation are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test and background check.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

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Sales & Marketing: Promotions
Marketing Street Team Captain - Jacksonville Jaguars (Jacksonville, FL)

Summary: Looking to begin a career in sports? The Jacksonville Jaguars are looking for enthusiastic, motivated, and personable leader to be a Captain of our dynamic JAX Pack Street Team. The JAX Pack street team Captain will manage the Street Team in representing the Jaguars brand in the community at local and regional events. This position is part-time and paid on an hourly basis.

 Duties and Responsibilities:

  • Direct the JAX Pack team members on-sight to reach lead generation goal
  • Manage events performed by the JAX Pack Street Team
  • Data entry of event leads
  • Generate new event ideas for data collection
  • Capture pictures for social media and write reports from each marketing event
  • Drive and transport mobile marketing vehicle to various events in Jacksonville
  • Operate and maintain promotional equipment including but not limited to, mobile promotional vehicle, inflatables, and other set-up elements
  • Support database collection efforts at every event, and interact with fans in a professional manner
  • Represent the Jacksonville Jaguars at local and regional events including watch parties, festivals, and other appearances
  • Distribute marketing collateral materials and promotional items at various events as assigned
  • Work with and support Jaguars mascot Jaxson de Ville, ROAR Cheerleaders and D-Line appearances

 Job Qualifications:

·         Event management experience

·         Problem solving skills

·         Must be available for all nights, weekend events and some holidays

·         Availability of a minimum of 20 hours per week

·         Group leadership experience

·         Motivated, personable, positive and great team player

·         Committed to ensuring superior customer service and professional attitude

·         Excellent verbal, written and listening skills     

·         Ability to carry up to 50 lbs. and participate in vigorous physical activity

·         All JAX Pack captains must possess a valid driver’s license and provide their own transportation to events

·         Social media experience

·         Live and represent the Jaguars Brand

 

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

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Finance: Benefits/Insurance
Payroll & Benefit Plans Coordinator - Jacksonville Jaguars (Jacksonville, FL)

Summary:  The Payroll & Benefits Plans Coordinator is responsible for payroll processing and associated remittances. The successful candidate will participate in reconciling payroll & benefit transactions, recording general ledger activity, maintaining benefit systems, and assisting employees.  He/she must be eager to learn and possess a high attention to detail.  In addition, the Coordinator must be able to follow standard procedures and work in a fast paced environment, while ensuring compliance with all applicable laws, legal requirements, and NFL rules.  This position requires a high degree of accuracy and integrity, along with the ability to produce quality work under tight time constraints.

JOB DUTIES

  • Responsible for payroll processing utilizing applicable payroll software, which includes preparation and
    processing of each payroll

  • Process related payments and aid in reconciliations for all health and benefits plans

  • Provide timely & accurate responses to employees when answering their payroll & benefit questions

  • Maintain attendance and PTO systems, train employees and managers on these systems

  • Data entry of new hires and terminations, salary adjustments, deductions

  • Maintain benefit plan enrollment, changes, and terminations; assist in annual benefit open enrollment process

  • Update/maintain policy and procedure manuals

  • Assist in  preparing documents and reconciliations of benefit programs, for distribution and
    dissemination to third-party administrators

  • Other payroll duties to include various reconciliation/spreadsheets in Excel may be required

  • The Payroll & Benefit Director will assign other duties and projects on an as needed basis

  • Serve as backup for making tax payments and assist with meeting tax filing deadlines

JOB QUALIFICATIONS:

  • Bachelors or Associates degree in Accounting or related field
  • Strong Microsoft Office Suite skills (Excel, Word)
  • Experience in payroll processing or accounting preferred
  • Understanding of benefit plans and use of various provider software systems a plus

REQUIRED SKILLS:

  • Customer service oriented
  • Thorough with analytical attention to detail
  • Exceptional communication skills (both verbal and written)
  • Excellent time-management skills and ability to prioritize
  • Ability to perform in a team environment under pressure

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

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Communications: Internet Communications
Social Media Manager - Jacksonville Jaguars (Jacksonville, FL)

Summary 

Reporting to the Director of Marketing and Content Strategy, the Social Media Manager will build + manage the content schedule for all Jaguars and venue social channels, will set strategic guidelines to grow the brand in ways meaningful to the business and fans, will support the sales functions of the business, and will liaison between all content producers internal and external to the organization.

Job Responsibilities 

  • Build and manage a content calendar for all jaguars and venue social channels (including FB, IG, Twitter, Youtube,SnapChat, and any other emerging channels)

  • Develop a strategy for growing the brand, reaching new fans, and supporting sales

  • Report analytics on the success of the social media strategy

  • Source and assemble all internal and external content producers to ensure content schedule is fulfilled

  • Drive innovation and creativity in the strategy and content of our channels

  • Liaison with the league to stay on top of league policys and processes

  • Function as part of a news entity, which includes late hours and work on weekends depending on football team schedule and events

  • Basic adaptating and designing graphics in Photoshop and cutting video in Premiere

Job Qualifications (required)

  • Comprehensive knowledge of twitter, Facebook, Snapchat and Instagram as well as managing tools and associated apps necessary to execute content smartly and creatively. 

  • Strong organization skills and process orientation

  • Minimum 2-3 years of experience in social media for a brand or team                  

  • Knowledge of Photoshop + premiere

  • Experience in data driven strategic thinking and tracking tools such as Facebook Insights and Twitter analytics, omniture, etc.

  • Strong interpersonal, collaborative and communication skills

  • Ability to work independently and drive projects forward

     

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. TWEET AND POST @ US TO TELL US WHY YOU WOULD BE AN IDEAL CANDIDATE (use #SocialJagsJob)

2. Do you have 2 or more years’ experience working with social media in a brand or team environment?

3. Yes/No: did you attach your resume?

4. Please provide an example of a content calendar (attachment : excel file, URL or word document).

5. Please provide an example of a social tracking dashboard you think is well executed (attachment: : excel file, URL or word document).

6. Please write a tweet that best describes you as a candidate.

7. Please provide an example of how have you leveraged data to drive content strategy? (limit 500 words).

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

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