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Finance: Financial/Data Analyst
Analytics & Insights Coordinator - Jacksonville Jaguars (Jacksonville, FL)

Job Title: Analytics & Insights Coordinator

Department: Analytics

Reports To: Director of Analytics

Summary: 

The Analytics & Insights Coordinator will work in the Analytics department, focusing on managing the design and development of internal reporting, dashboards, web apps, and surveys.

The Analytics team is responsible for analyzing, interpreting, presenting, and communicating data to enhance processes, decision-making, and outcomes for the Jacksonville Jaguars.  This position is based in Jacksonville.

Duties and Responsibilities:

  • Define success metrics for internal tools and dashboards developed by the Analytics team

  • Establish reporting to monitor usage and engagement of tools and dashboards

  • Research user behavior of internal tools and recommend areas for change or further development

  • Design and conduct surveys to enhance customer intelligence, stadium product offerings, and internal product development

  • Perform ad-hoc data analyses

  • Build reports and dashboards to convey data and results of analyses

Job Qualifications:

  • Passion for creating visually-pleasing work products

  • Strong communication skills to allow for gathering information from multiple departments and defining project objectives

  • Strong attention to detail

  • Ability to assess problems and devise effective and creative solutions

  • Ability and motivation to drive a project from start to completion

  • Experience using SQL

  • Experience with R or Python  

  • Experience using Tableau a plus

  • Experience with web development (JavaScript, HTML, CSS, Django, Ruby, PHP, etc.) a plus

 

OUR Values (PRIDE) – we foster a culture that promotes, and hire people that exhibit, the following values:        

  • Passion:  We are passionate about providing a unique and memorable experience for our fans, sponsors and teammates.  This passion drives our desire to work hard and to provide excellent service.

  • Respect:  We hold people accountable, expect fair play, and foster a culture of trustworthiness.  We are responsive to others.  We uphold the highest standards of ethics and act with integrity.      

  • Innovation:  We strive to be disruptive to traditional modes of thought, to question assumptions and to think critically and strategically.  We like to challenge ourselves and to be challenged.  We are known for driving profitability and creating memorable experiences in new and unexpected ways.  We use cutting-edge technology and analytics to achieve our goals. 

  • Dedication:  We are dedicated to making our team and our community proud and strong.  We support, trust and encourage one another.  We strike a balance between collaboration and accountability.  We develop business and charitable relations to help elevate Jacksonville.

  • Empowerment:  We equip our people with opportunities and resources for growth.  We want each person to become a leader in that person’s area of expertise and to be proactive at implementing solutions. 

Working for the JaguarsEver wondered what working for the Jaguars would be like or what benefits you might expect as a member of the team?   Of course, we have plans that offer customary benefits (like medical plans for eligible employees), but we also offer way more than the basics. We take P.R.I.D.E. in our employees and want you to be your best. We offer:

    • Learning Opportunities 

      • Through Jaguars University courses, you will receive the tools to succeed in business, such as training in budgeting, leadership and writing skills. 

      • Eligible employees have the opportunity for tuition reimbursement

    • A Wellness Program, which includes:

      • Onsite gym

      • Onsite fitness classes

      • Discounted health club membership

      • Free lunch with input from a registered dietician

      • 4 employer-sponsored sports leagues

      • Weekly wellness tips

      • Fitness challenges

      • Fit Friendly Worksite Platinum Achievement (AHA)

    • We recognize and reward you 

      • We value your hard work and dedication and recognize outstanding work and actions through our Teammate, Manager and Director of the Quarter Programs.

      • Our Pride In Innovation Award recognizes the collaborative efforts of departments

      • We hold teambuilding events to help you get to know your co-workers

    • We value diversity and communication

      • Our Jaguars Women in Business program is designed to give women the tools they need to lead and to succeed in business

      • Through our mentoring program, you have the opportunity to learn from one another  

    • We care about you and your family

      • Employees have access to an Employee Assistance Program, the NFL Lifeline and our “safe rides” program

      • We offer scholarship opportunities for your children

      • Our employees receive discounts from many of our vendors

      • We offer discounted tickets to our employees, and, if available, will provide tickets to our home games!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your three most frequently used Python libraries/R packages?

2. You have 50 gold marbles, 50 teal marbles, and two empty bowls. How would you divide all 100 marbles into the two bowls such that choosing blindly from a random bowl, you have the greatest chance of selecting a teal marble?

3. What is your favorite cognitive bias?

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Internships: Any Internship
Corporate Partnerships Intern - Jacksonville Jaguars (Jacksonville, FL)

The Internship:

The Jacksonville Jaguars (the “Jaguars”) are currently looking for a student to shadow the Corporate Partnerships department as part of the Jaguars internship program. The Jaguars are committed to developing talent and interest in professional sports. An internship at the Jaguars will provide you the chance to explore your career interests, acquire marketable job skills while “learning the ropes” of the industry, establish professional contacts, and gain practical “hands on” experience while working at the highest level of professional sports.

The Jaguars internships offer meaningful educational work experiences designed to meet your academic and career goals.  The Jaguars management and staff will teach and encourage, but it’s up to you to bring an enthusiasm to learn.  Through this program, you will identify learning goals and work with the Jaguars management to achieve those goals.

Term:
This internship will start on May 8, 2017 and end on August 18, 2017

What you will learn:

The Corporate Partnerships department with the Jaguars is responsible for effectively developing and executing marketing platforms that drive unique value to corporate partners.

As an intern in the Corporate Partnerships Department you will learn:

  • How to manage and maintain corporate partnership relationships through the use of effective written and oral communication.
  • How to utilize Microsoft Dynamics CRM and NFL Acronics Access to generate reports and track deliverables.
  • How to plan, organize, and execute corporate partner events from start to finish
  • How to read, understand and explain corporate partnership contracts, and how to effectively communicate contractual assets to partners
  • How to prospect, build rapport, identify needs, and develop and pitch impactful partnership marketing platforms to prospective corporate partners
  • How to manage corporate partnership hospitality, merchandise requests and event planning
  • How to effectively develop, execute, and track corporate marketing promotions from start to finish
  • How to create impactful corporate partnership recaps that demonstrate ROI and develop renewal plans
  • How to develop up-sell opportunities with current corporate partners
  • How to traffic, track, and maintain corporate partnership media assets
  • How to collaborate with signage vendors to oversee the design and implementation of corporate partnership signage projects
  • How to create comprehensive corporate partnership implementation guides

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Will you be able to receive college credit for this internship?

2. Yes/No: I am available full-time during the 2017 summer semester from May 8 until August 18

3. Yes/No: I understand that this is an unpaid internship, but if selected, will receive a monthly stipend to assist with travel expenses.

4. Yes/No: I will have reliable transportation throughout the duration of the internship.

5. Yes/No: I will have local housing in Jacksonville throughout the duration of the internship.

6. Yes/No: I am available to work non-traditional hours on occasion as needed to properly learn how to execute certain events/promotions

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Finance: Accounting/Finance other
Event Accountant - Jacksonville Jaguars (Jacksonville, FL)

Summary

The Event Accountant for Bold Events will have financial and accounting responsibilities for all events run by Bold Events including amphitheater shows, non-NFL stadium-wide events and private events. In addition to Bold Events responsibilities, the Event Accountant will assist the Jacksonville Jaguars finance department with event accounting, reporting and analysis.

Job Duties                           

  • Prepare prospective pro formas for amphitheater shows and other large, non-NFL events

  • Work with promoters, artists and partners to complete settlement night of show

  • Lead post-event reconciliation  

  • Complete all accounting entries associated with event revenue and expenses

  • Create event specific P&Ls and incorporate into larger property specific financials for consolidation

  • Assist in creating monthly financial statements and reporting package for Bold Events and Jaguars

  • Proactively investigate unusual balances, variances and fluctuations

  • Understand business pipeline to inform full year revenue projections

  • Conduct monthly review meetings to assess actual vs. budgeted expense and forecast year end projections

  • Design private event tracker for revenues and expenses

  • Assist in calculating and tracking commissions for sales personnel within Bold Events

  • Ensure timely collection of receivables and payment to vendors

  • Understand sales tax implications of all transactions and remit to government agencies as required

  • Lead accounting of and remittance of city surcharges relating to all events

  • Compile financial data to inform annual operating and capital budget presentation

  • Build ad hoc financial reports as needed for executive and management analysis

  • Work with third party vendors to understand financial impact of event specific revenues for both Bold Events and Jaguars games
     

Job Qualifications

  • Team player with independent initiative

  • Thorough and analytical attention to detail and critical thinking

  • Exceptional communication, both verbal and written

  • Excellent time-management and organization skills

  • Undergraduate and/or graduate degree in accounting or finance

  • 2+ years of progressive experience in accounting, finance, FP&A or consulting roles

  • General ledger and report writing experience; Dynamics GP (Great Plains) preferred

  • Music industry and/ sports industry experience strongly preferred

 

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  Bold Events is committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize Bold Events and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience completing event accounting in the music or sports industry?

2. Describe your experience using accounting software, Excel and other relevant technology platforms.

3. Are you willing to work all event nights to complete settlements with artists and promoters?

4. What do you find most interesting about the Event Accountant job description?

5. What is your salary expectation? (specific response required for consideration)

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Sales & Marketing: Hospitality Management
Jaguars Fan Experience Representative - Jacksonville Jaguars (Jacksonville, FL)

JAGUARS FAN EXPERIENCE REPRESENTATIVE

 POSITION SUMMARY

The Fan Experience Representative position is part of the fast-paced and exciting game day operations team within the Fan & Member Experience Department of the Jacksonville Jaguars.  The Fan Experience Representatives will report to the Senior Manager of Fan Experience.

POSITION DESCRIPTION

  • Deliver excellent customer service to each and every fan entering EverBank Field through utilization of the BE GREAT philosophy.

  • Welcome and assist fans entering the stadium

  • Provide accurate directions to seating sections and key attractions within EverBank Field and the surrounding areas

  • Assist with point of registration displays during game

  • Manage various Guest Services booth locations

  • Assist fans with any questions or issues that arise while at the stadium (including ticket-related issues)

  • Communicate to the Command Center or supervisory staff any issues that arise

  • Monitor concourse and seating areas during the game

  • Thank fans leaving the stadium

  • Collaborate with other departments including law enforcement, security, ushers, food service, ticket office, retail, parking, housekeeping, and maintenance

  • Perform individual duties as assigned

SCHEDULE

  • Available for two to three trainings during the summer

  • Available for all of the Jaguars home games played at EverBank Field, including preseason and any postseason games

TO APPLY

Applications are being accepted via online submission only. To be considered for this position, apply no later than May 1, 2017.

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you understand this position is for Jaguars game days only?

2. Yes/No: Do you live within 60 miles of EverBank Field?

3. Yes/No: Are you available to work all Jaguars games played at EverBank Field?

4. Yes/No: Do you have any customer service experience?

5. Yes/No: Do you have any experience using a radio/walkie talkie?

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Facility Operations/Security: Game Day/Event Staff
Jaguars Fan Raffle for Charity Sales Team Member - Jacksonville Jaguars (Jacksonville, FL)

Summary:  

The Jacksonville Jaguars Foundation is looking for friendly, high-energy, motivated sellers to join the Jaguars 50/50 Jackpot for Charity sales team for the 2017 season. The Jacksonville Jaguars Foundation is giving you the opportunity to become part-time, seasonal team member where you can bring your passion for raising money for the Jaguars Foundation and other Jacksonville charities to every Jaguars home game played at EverBank Field. 

Job Duties & Responsibilities

  • Be passionate by interacting and connecting with fans pre-game and in-game to explain the details of the 50/50 jackpot program.

  • Be accountable through accurate handling of the sales and distribution of raffle tickets, and turn in all cash and tickets to Coordinator at the end of the shift.

  • Be responsive and knowledgeable about the program, The Jaguars Foundation, and other charities in order to answer fan questions about the 50/50 jackpot.

  • Show your dedication to the Jaguars, The Jaguars Foundation and other charities by meeting and exceeding minimum sales goals as specified by Coordinator.

  • Hours: Approximately 7-8 hours at each Jacksonville Jaguars Home Game played at EverBank Field (Two preseason games and seven regular season home games). Your dedication is important and attendance at all 9 games is required.

  • Be excellent by showing your enthusiasm about the program with each and every fan interaction and sale.

  • Be innovative and intelligent through creative and outgoing sales techniques.

  • Sales and customer service experience

  • Self-motivated with high energy

 

Jaguars Values (P.R.I.D.E.):  The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about working for the team

  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team

  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions

  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships

  • Excellent – you should be able to drive the team to achieve goals and results to improve performance

 

Job Qualifications

  • Slaes, fundraising and customer service experience required.

  • High school diploma or general education degree.

  • Must be 18 or older.

  • Must be able to stand for long periods of time and walk long distances in parking lot and stadium. Reasonable accommodations may be made to enable individuals with disabilities to perform the listed job duties and responsibilities.

  • Ability to maintain high levels of enthusiasm while interacting with the Jaguars large fan base.

  • Must be detail-oriented and have strong organizational skills.

  • Strong interpersonal and verbal communication skills.                                                                                               

  • Must be able to work rain or shine.              

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars and Jaguars Foundation are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test and background check.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

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Internet/New Media: Web Programming
Lead Programmer, Digital Media - Jacksonville Jaguars (Jacksonville, FL)

Job Title: Lead UX/UI Designer, Digital Media

Department:  Marketing

Reports to:  Director of Design and Digital

Summary

The Lead UX/UI Designer, Digital Media will work directly with the creative, marketing, and production teams to develop, publish, promote, and monitor content for all Jaguars digital media platforms including, jaguars.com and the Jaguars apps.

Job Responsibilities

  • Work with marketing and communications departments and with content providers to         

    • develop, publish, promote, and monitor content for digital outlets.

    • maximize the reach and impact of web content.

    • research emerging technologies to bring new value to digital outlets.

  • Function as part of a news entity, which may include late hours and weekends depending on football team schedule and events.

  • Work with marketing and sponsorship departments to

    • create and develop native content ideas and campaigns

    • create digital engagement opportunities and brand activations

    • work with content analyst to find trends that can lead to new sponsored content

  • Create microsites to achieve visual effects not available within the nfl-provided cms (i.e. parallax scrolling)

  • Develop ideas to improve online presence.

  • Design, develop, implement and maintaining Internet applications; write code for software applications.

  • Keep website and mobile app up to date.

  • Publish content as-needed based on football schedule 

Job Qualifications:

  • Avid and proficient user of digital media

  • At least five years of professional experience working with:

    • digital media

    • html, css, javascript, php, python, and ruby coding

    • adobe creative suite

    • app development & design

    • digital media campaigns across websites, social media, blogs and other digital platforms

  • Agency, entertainment company, and/or professional sports team/league experience preferred

  • Experience with advertising serving, analytics, tracking, optimization of digital media such as doubleclick for publishers, and other ad serving platforms

  • Strong verbal communication and presentation skills

  • Strong interpersonal, collaborative and communication skills

  • Ability to work on deadlines and in a fast-paced environment where the demands and directions of the work can constantly change 

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your experience with digital media; html, css, javascript, php, python, and ruby coding; adobe creative suite; app development & design; digital media campaigns across websites, social media, blogs and other digital platforms

2. Desribe your experience with an agency, entertainment company, and/or a professional sports team/league

3. Describe your experience with advertising serving, analytics, tracking, optimization of digital media such as doubleclick for publishers, and other ad serving platforms

4. Why do you want to work for the Jacksonville Jaguars?

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Internships: Any Internship
Ticket Sales and Member Relations Intern - Jacksonville Jaguars (Jacksonville, FL)

The Internship:

The Jacksonville Jaguars (the “Jaguars”) are currently looking for a student to shadow the Ticketing Department as part of the Jaguars internship program. The Jaguars are committed to developing talent and interest in professional sports. An internship at the Jaguars will provide you the chance to explore your career interests, acquire marketable job skills while “learning the ropes” of the industry, establish professional contacts, and gain practical “hands on” experience.

The Jaguars internships offer meaningful educational work experiences designed to meet your academic and career goals.  The Jaguars management staff will teach and encourage, but it’s up to you to bring an enthusiasm to learn.  Through this program, you will identify learning goals and work with the Jaguars management to achieve those goals.

Term:
This internship will start on May 1, 2017 and end on August 31, 2017.

What you will learn:

As an intern in the Ticketing Department you will:

  • Learn to  manage and maintain customer accounts with in person communication,

  • Learn how to use Archtics Ticketing System and Microsoft Dynamics CRM for reports and account updates,

  • Learn how to help plan, organize, and execute Season Ticket Member and sales prospecting events,

  • Learn how to help sell, service, and manage premium and non-premium accounts, and

  • Learn how to help manage ticket requests, merchandise inventory and event RSVPs.

Jaguars Values (P.R.I.D.E.)The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about interning for the team

  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team

  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions

  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships

  • Excellent – you should be able to learn how to drive the team to achieve goals and results to improve performance

Required Qualifications:     

All applicants must be:     

  • Pursuing a degree in Sports Management or related field from an accredited school, college or university.

Preferred Qualifications:

The following qualifications are not required but are favored when selecting a candidate:

  • Pursuing a graduate degree in Sports Management or related field, and

  • Familiarity with customer service and/or sales.

 Scholarship:

Because internships at the Jaguars are educational experiences, they are unpaid.  However, the Jaguars will provide a scholarship to assist with your travel expenses to and from the stadium while participating in the internship program. You must secure own housing and transportation and be present in-office throughout the week.

To Apply:

Applications are being accepted online only. Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position. The Jaguars are committed to a policy of equal opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. By submitting this application, you understand that you may be subject to a pre-internship drug test. You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: The Jaguars require interns to receive college credit. If selected will you be able to receive college credit for this internship?

2. Yes/No: I am available full-time during the 2017 summer semester from May 1 until August 31.

3. Yes/No: I understand that this is an unpaid internship, but if selected, will receive a monthly stipend to assist with travel expenses.

4. Yes/No: I will have reliable transportation throughout the duration of the internship.

5. Yes/No: I will have local housing in Jacksonville throughout the duration of the internship.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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