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Football Operations: Statistics
Senior Analytics Position-Football Operations (title commensurate with experience) - Philadelphia Eagles (Philadelphia, PA)

Position Summary

The Senior Analytics role is responsible for helping apply analytics to units across the football operation. A successful candidate will be equipped to work with football data to draw insights and improve decision-making. Candidates should have the quantitative skills to analyze complex problems and the technical ability to implement their ideas effectively. Candidates will be exposed to all parts of the modern NFL front office, including player evaluation, game preparation, resource allocation, sports science, and player development.

Qualifications

·       Strong analytical and quantitative skills.

·       Foundational knowledge in statistics, econometrics, or machine learning. Advanced degree is a plus.

·       Proficient with data management and analysis in statistical software (e.g. R, STATA).

·       Experience working with databases.

·       Good communication skills.

·       Ability to work independently with a hands-on approach.

·       Passion for football.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelors Degree or Advanced Degree?

2. Do you have an advanced degree in a STEM field?

3. Are you proficient with statistical software? Please explain.

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Internships: Any Internship
Ticket and Fan Services Academic Intern - Fall 2016 Semester - Philadelphia Eagles (Philadelphia, PA)

POSITION SUMMARY
The Ticket & Fan Services Intern will learn the intricacies of an NFL Ticket Operations and
Guest Services Department while strengthening their professional attributes. To participate
in this internship, students must be able to receive credit from their college or university.

REPORTING RELATIONSHIPS
The Ticket & Fan Services Intern will be under the close supervision of the Ticket
Operations Manager of the Philadelphia Eagles.


POSITION RESPONSIBILITIES
• Work all events at Lincoln Financial Field assisting with guest relations and
ticket office operations
• Assist staff within the Ticket Operations, Guest Services, and Season Ticket
Member Services Departments with day-to-day operations
• Assist with incoming calls and emails to the Ticket Office and Guest Services
lines and assist visitors at ticket windows
• Manage and maintain customer hard file system
• Learn and use Archtics ticketing systems for reports and account updates
• Learn and use the Philadelphia Eagles CRM database for reports and account
updates
• Organizing and preparing department for season and game days
• Assist with data entry including, SBL information, customer information, and
financial information
• Assist Premium Seat Ticket Manager with contracts and data processing
• Assist Special Event Ticket Manager with all non-Eagles events including event
set-up, ticket sales, and ticket mailings
• Update and maintain season ticket member files
• Help organize and input incoming payments, including tracking and creating
batches and financial reports
• Assist Guest Services Department with guest suggestions, questions, complaints
or comments
• Assist with exclusive Season Ticket Member events
• Assist Guest Services Department with event day set up
• Use Excel, Word, and Outlook applications


QUALIFICATIONS
• Must be able to receive academic credit and provide paperwork
• Customer service experience
• Personable and well articulate
• Availability to work evenings and weekend events when necessary

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have housing in the Philadelphia area?

2. What is your expected graduation date?

3. Are you able to receive academic credit or is an internship required by your major?

4. Are you available to begin in August for the Fall 2016 semester?

5. Do you have ticketing experience? Please explain.

6. Do you have previous customer service experience? Please explain.

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Future Notification Only - NFL Teams (Various Locations, US)

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