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Community Relations: Mascot
Mascot Apprentice - Philadelphia Eagles (Philadelphia, PA)


The Philadelphia Eagles are known as one of the more progressive organizations in professional sports and have come to be considered one of the most storied sports franchises in history. As an organization the Philadelphia Eagles is both an exciting and demanding place to work fueled by passion, dedication, and a commitment to the community and the Eagles Youth Partnership.

Lincoln Financial Field is one of the premier sports and entertainment facilities in the United States.  In addition to being the home of the Philadelphia Eagles, the stadium plays host to numerous other events, providing an unmatched spectator experience for over 65,000 fans. Lincoln Financial Field is maintained and managed by over 50 professionals working together to provide the highest quality sports and entertainment experience in a safe, clean, and friendly environment.


The Mascot Apprentice will be responsible for assisting SWOOP, the Eagles official mascot, at approximately 200 events annually.  The scope of said events shall be threefold: those of a charitable nature, those of a corporate, revenue-generating nature, and those conducted in conjunction with Eagles' corporate partners. In addition, the Mascot Apprentice, a highly motivated, energetic, talented individual will have the unique opportunity to learn the craft of SWOOP with the potential to perform as SWOOP for approximately up to 50 events annually including game-days. Mascot Apprentice will be responsible for maintaining the positive image for the mascot character.


The Mascot Apprentice will report to the Manager of Entertainment Groups of the Philadelphia Eagles.


o             Assist  SWOOP, the Eagles official mascot, at approximately 200 events annually. Assisting includes a variety of duties such as ensuring mascot has mandatory break during event, communicating directives of client to mascot while in costume, helping to assure safety of mascot while in costume, carrying mascot gear, giveaways, and autograph materials.

o             Learn the unique craft of performing as SWOOP

o             Perform at approximately 50 corporate and community events as well as game-days by performing as SWOOP, once learning of craft is achieved.

o             Communicate regularly with Marketing Assets Coordinator to obtain necessary details to execute mascot schedule of appearances.



Integrity & Values – Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

Communication - Listens effectively. Possess strong verbal and non-verbal communication skills as well as interpersonal skills.

Teamwork - Collaborating and cooperating with and across departments. Ability to work well and communicate effectively with all levels of the organization. Values the input and know-how of all team members. 

Decision Making - Exercises good judgment by making sound and well-informed decisions; perceives the impact and implications of decisions; makes effective and timely decisions, is proactive and achievement oriented.


o             Bachelor’s degree preferred

o             Previous mascot experience at the collegiate, minor league, or major league level preferred or equivalent acting experience/performer training.

o             Ability to work non-traditional schedule which includes attending events during the day, evening, weekend, and some holidays.

o             Knowledge of the basic principles and practices of special events a plus.

o             Interest in gaining professional mascot experience

o             Athletic abilities and a creative personality with a good sense of humor a must, along with being in good mental and physical health. Ability to work in extreme heat or cold weather conditions.

o             Ability to interact spontaneously with fans

o             Reliable and punctual with organizational skills


Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous mascot experience for a school or team? Please explain.

2. Do you have previous event performance experience?

3. Please list your availbility to work events, including nights and weekends.

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Sales & Marketing: Ticket Operations
Ticketing Services Academic Internship - Philadelphia Eagles (Philadelphia, PA)


The Ticketing Services Intern will learn the intricacies of an NFL Ticket Operation Department and Stadium Ticket Office while strengthening their professional attributes.  To participate in this internship, students must be able to receive credit from their college or university.


Reporting Relationships

The Ticketing Services Intern will report to the Ticket Operations Manager.

§  Work all events at Lincoln Financial Field assisting with fan relations and box office operations

§  Assist with incoming calls and greeting visitors at ticket windows

§  Manage and maintain customer hard file system

§  Learn and use Archtics ticketing systems for reports and account updates

§  Organizing and preparing department for season and game days

§  Assist with data entry including, SBL information, customer information, and financial information

§  Assist Premium Seat Ticket Manager with contracts, mailing, and data processing

§  Assist Special Event Ticket Manager with all non-Eagles events including event set-up, ticket sales, and ticket mailings

§  Update and maintain season ticket holder files

§  Help organize and input incoming payments, including tracking and creating batches and financial reports

§  Use Excel, Word, and Outlook applications

§  Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

§  Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.

§  Adaptability - Responds quickly and effectively to changing circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

§  Organizational Ability - Can manage resources to get projects completed; has a strong ability to multi-task and keep order.


§  Must be able to receive academic credit  and provide paperwork

§  Customer service experience

§  Personable and well articulate

§  Availability to work evenings and weekend events when necessary

Essential Functions

§  Flexibility to work long hours and a non-traditional schedule, including weekends and some holidays

§  Ability to lift up to 50 lbs

§  Standing or sitting for extended periods of time and frequent climbing of stairs

§  Working in extreme heat or cold weather conditions

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to receive academic credit? What are the requirements from your school?

2. Do you have housing in the Philadelphia area?

3. Do you have customer service experience? Please explain.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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