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Sales & Marketing: Premium/Suite Sales
Premium Sales Representative (Seasonal) - Philadelphia Eagles (Philadelphia, PA)

Organizational Overview

The Philadelphia Eagles are known as one of the more progressive organizations in professional sports and have come to be considered one of the most storied sports franchises in history. As an organization the Philadelphia Eagles is both an exciting and demanding place to work fueled by passion, dedication, and a commitment to the community and the Eagles Charitable Foundation.

Lincoln Financial Field is one of the premier sports and entertainment facilities in the United States.  In addition to being the home of the Philadelphia Eagles, the stadium plays host to numerous other events, providing an unmatched spectator experience for over 65,000 fans. Lincoln Financial Field is maintained and managed by over 50 professionals working together to provide the highest quality sports and entertainment experience in a safe, clean, and friendly environment.

Position Summary

The Premium Sales Representative will enhance their education and sales experience by generating excitement and driving revenue while working under the direction of the Manager of Premium Sales.  This person will assist the Premium Sales team with prospecting and selling premium inventory for Lincoln Financial Field events. This is a full time position that will last for the duration of the football season.  

Desired Competencies

Integrity & Values – Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization. Must have a strong work ethic and desire to build a career in sales.

Leadership - Motivating, influencing, and supporting others to accomplish team and organizational goals. Builds trust by keeping word, commitments, and promises.

Communication - Makes clear and convincing presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.

Teamwork - Collaborating and cooperating with and across departments to get the job done. Ability to work well and communicate effectively with all levels of the organization. Values the input and know-how of all team members. 

Problem Solving - Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.

Position Responsibilities

  • Make outgoing and cold calls to prospective clients to sell premium inventory
  •  Formulate weekly Telemarketing reports
  • Research sales leads
  • Assist with the management of sales database
  • Assist the sales staff with administrative duties
  • Required to work Lincoln Financial Field events
  • Work non-traditional hours including weekends and holidays as necessary
  •  Handle additional duties as assigned

Qualifications

  •  Bachelor’s degree preferred.
  • Willing to cold call and possess the skills to both acquire new accounts and manage existing accounts.
  •  Excellent communication and phone skills, with an ability to think and react to situations confidently.
  • Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions.
  •  Recognize the importance of working as a team.
  • Experience working with Microsoft Word, Excel and Power Point.
  • Experience with Archtics, CRM and/or other ticket inventory management system is a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience cold calling?

2. Do you have a Bachelors Degree?

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Internships: Any Internship
Premium Services Intern - Philadelphia Eagles (Philadelphia, PA)

Internship Summary

The Premium Services Intern will enhance his/her education by working directly with the Premium Services Full Time Staff in coordinating contractual benefits of Premium Clientele. 

Reporting Relationships

Reports to the Premium Services Full Time Staff

Position Responsibilities

·       Assist with assuring full and quality execution of Premium Sales Contracts

·       Provide customer service and build rapport with Premium Services clients.

·       Provide clerical assistance and project and/or research support.

·      Assist with logistical arrangements for special client events, Training Camp Premium Events, , Suiteholder and Touchdown Club member Eagles road trips, all premium pre-game sideline visits.

·       Assist with logistical arrangements for special events and game day entertainment in premium areas. 

·       Provide telephone support for service department.

·       Distribute Premium Services mail throughout the day, checking mailroom inbox as well as communicating with full time staff if any mail or FedEx packages need to be brought to mailroom or loading dock.

·       Accept other duties as assigned from time to time.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelors Degree?

2. Do you have customer service or sales experience? Please explain.

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Facility Operations/Security: Event Guest Relations
Tour Guide - Philadelphia Eagles (Philadelphia, PA)

Organizational Overview

The Philadelphia Eagles are known as one of the more progressive organizations in professional sports and have come to be considered one of the most storied sports franchises in history. As an organization the Philadelphia Eagles is both an exciting and demanding place to work fueled by passion, dedication, and a commitment to the community and the Eagles Youth Partnership.

Lincoln Financial Field is one of the premier sports and entertainment facilities in the United States.  In addition to being the home of the Philadelphia Eagles, the stadium plays host to numerous other events, providing an unmatched spectator experience for over 65,000 fans. Lincoln Financial Field is maintained and managed by over 50 professionals working together to provide the highest quality sports and entertainment experience in a safe, clean, and friendly environment.

Position Summary

Philadelphia Eagles Tour Guides are the faces and voices of the Philadelphia Eagles organization, sharing information and knowledge about the team and the stadium to fans from all over the world. Philadelphia Eagles Tour Guides are to inspire and serve the greatest football city in America. Philadelphia Eagles Tour Guides work about 10-20 hours per week, year-round with the busier season occurring April through August.

Position Reporting

The Tour Guide will report to the Event Coordinator/Stadium Tour Manager

Desired Competencies

Integrity & Values – Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

Leadership - Motivating, influencing, and supporting others to accomplish team and organizational goals. Builds trust by keeping word, commitments, and promises.

Operations Management - Application of specialized knowledge of laws, procedures, practices, relevant to managing and executing programs in an operational environment. 

Communication - Makes clear and convincing presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.

Teamwork - Collaborating and cooperating with and across departments to get the job done. Able to work well and communicate effectively with all levels of the organization. Values the input and know-how of all team members. 

Decision Making - Exercises good judgment by making sound and well-informed decisions; perceives the impact and implications of decisions; makes effective and timely decisions, even when data are limited or solutions produce unpleasant consequences; is proactive and achievement oriented.

Problem Solving - Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.

Position Responsibilities

This person will be responsible for assisting the Philadelphia Eagles Event Operations department including, but not limited to:

  • Guide guests on walking tours throughout Lincoln Financial Field stadium

  • Share stadium facts, team history, and other Eagles information according to the script provided

  • Answer and assist guests with questions they may have during a stadium tour

  • Process payment for each tour guest who attends a tour using the POS system in the Eagles Pro Shop

  • Perform tours during special events held at Lincoln Financial Field

Qualifications

  • Must have excellent communication skills and the ability to project their voice in front of a large crowd

  • Must be outgoing, confident, and friendly while remaining professional

  • Must show strong leadership skills

  • Must have a flexible schedule in terms of daytime availability and varying number of working hours each week

  • Background in Guest Services and/or tour operations is preferred

Essential Functions

  • Flexibility to work long hours and a non-traditional schedule, including weekends and some holidays

  • Ability to lift up to 50 lbs

  • Standing or sitting for extended periods of time and frequent climbing of stairs

  • Working in extreme heat or cold weather conditions

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available during the day and flexible regarding scheduled work hours?

2. Are you local to the Philadelphia area or do you have housing within a commutable distance?

3. Are you comfortable speaking in front of a large crowd of people?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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