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Retail/Food & Beverage: Retail Sales Associate
Retail Sales Associate - (Lincoln Financial Field, Cherry Hill, or Lancaster Pro Shop) - Philadelphia Eagles (Philadelphia, PA)

PHILADELPHIA EAGLES, LLC

RETAIL ASSOCIATE (ALL PRO SHOP LOCATIONS)

POSITION SUMMARY
The Retail Sales Associate provides exceptional customer service to each fan they encounter and contributes to the overall merchandise experience within the Eagles Pro Shop (Lincoln Financial Field, Cherry Hill, or Lancaster). The main focus of this role is to politely and genuinely interact with our fans through providing a smile, welcoming greeting and assisting them with purchasing their desired Eagles product(s). This position requires someone who truly cares about exceeding the expectations of customers and teammates, alike, as well as someone who is dedicated to exemplifying what the Eagles organization stands for. The person for this role will also be passionate about the merchandise experience. Additionally, this position requires a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays as needed.

POSITION REPORTING
This position reports to the Pro Shop Manager.

POSITION RESPONSIBILITIES
• Accurate and efficient operation of the cash register
• Contribute to the achievement of merchandise sales goals
• Maintain a service centered attitude through smile, conversation, and Eagles spirit
• Gain adequate product knowledge to better serve the customer
• Greet all customers promptly and courteously as they enter the store
• Direct customers throughout the store and/or walk them to a specific area/product
• Create and maintain strong internal relationships with the team
• Maintain appropriate stock levels to ensure sales floor is adequately stocked
• Ensure that key merchandise is prominently displayed in each section
• Maintain professional image by adhering to the dress guidelines
• Maintain a clean, organized and seasonally correct sales floor
• Help to prevent theft through the use of hospitality
• Practice and maintain a mind of safety for self, teammates and customers

DESIRED COMPETENCIES
Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
Adaptability - Embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
Managing Processes - Ability to manage appropriate steps to get projects completed; has the capacity to understand merchandise flow, from receipt through sale; can create a plan for resourceful workflow.
Organizational Ability - Can manage resources to get projects completed; has a strong ability to multi-task and keep order.

QUALIFICATIONS
• High school diploma
• Retail experience preferred
• Flexible daily schedule
• Previous cash register experience a plus
• Available to work 8 - 25 hours/week
• Ability to stand for extended periods of time
• Able to safely lift boxes up to 40lbs

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous retail experience?

2. Are you available to work 8 - 25 hours/week?

3. Which Pro Shop loaction would be your preference (Lincoln Financial Field, Cherry Hill, or Lancaster)?

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