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Football Operations: Statistics
Analyst-Football Operations - Philadelphia Eagles (Philadelphia, PA)

Position Summary

The Analyst position will help apply analytics within the football operation. A successful candidate will be equipped to work with football data to draw insights and improve decision-making. Candidates should have the quantitative skills to analyze complex problems and the technical ability to implement their ideas effectively. Candidates will be exposed to all parts of the modern NFL front office, including player evaluation, game preparation, resource allocation, sports science, and player development.

  Qualifications

  •       Bachelors Degree is required.
  •       Experience in statistics, econometrics, or machine learning.
  •       Proficient with data management and analysis in statistical software (e.g. R, STATA).
  •       Good communication skills.
  •       Ability to work independently with a hands-on approach.
  •       Strong analytical and quantitative skills.
  •       Passion for football.

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Football Operations: Statistics
Analytics Intern-Football Operations - Philadelphia Eagles (Philadelphia, PA)

Position Summary

The Analytics Intern will work with the football operations staff on a wide range of analytical topics. Candidates will primarily assist in managing and analyzing data. Successful candidates will have strong quantitative skills and the technical ability to implement ideas. The internship will expose candidates to the day-to-day work of a modern NFL front office.

Qualifications

·       Strong analytical and quantitative skills.

·       Experience in statistics, econometrics, or machine learning.

·       Experience with data management and analysis in statistical software (e.g. R, STATA).

·       Good communication skills.

·       Ability to work independently with a hands-on approach.

·       Passion for football.

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Football Operations: Statistics
Senior Analytics Position-Football Operations (title commensurate with experience) - Philadelphia Eagles (Philadelphia, PA)

Position Summary

The Senior Analytics role is responsible for helping apply analytics to units across the football operation. A successful candidate will be equipped to work with football data to draw insights and improve decision-making. Candidates should have the quantitative skills to analyze complex problems and the technical ability to implement their ideas effectively. Candidates will be exposed to all parts of the modern NFL front office, including player evaluation, game preparation, resource allocation, sports science, and player development.

Qualifications

·       Strong analytical and quantitative skills.

·       Foundational knowledge in statistics, econometrics, or machine learning. Advanced degree is a plus.

·       Proficient with data management and analysis in statistical software (e.g. R, STATA).

·       Experience working with databases.

·       Good communication skills.

·       Ability to work independently with a hands-on approach.

·       Passion for football.

***Interested candidates must apply online to be considered.***

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelors Degree or Advanced Degree?

2. Do you have an advanced degree in a STEM field?

3. Are you proficient with statistical software? Please explain.

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Sales & Marketing: Ticket Operations
TICKET & FAN SERVICES INTERN - Philadelphia Eagles (PHILADELPHIA, PA)

POSITION SUMMARY
The Ticket & Fan Services Intern will learn the intricacies of an NFL Ticket Operations and Guest Services Department while strengthening their professional attributes. To participate in this internship, students must be able to receive credit from their college or university.
 

REPORTING RELATIONSHIPS
The Ticket & Fan Services Intern will enhance their education by working under the direct supervision of the Ticket Operations Manager, Game Day Staff Payroll & Scheduling Manager or Assistant Manager of Fan Experience, depending on their position.

POSITION RESPONSIBILITIES
Ticket & Fan Services

  • Assist with incoming calls and emails to the Ticket Office and Guest Services lines and assist visitors at ticket windows
  • Manage and maintain customer/season ticket member hard file system
  • Learn and use Archtics ticketing systems for reports and account updates
  • Learn and use the Philadelphia Eagles CRM database for reports and account updates
  • Organizing and preparing department for season and game days
  • Assist with data entry including, SBL information, customer information, and financial information
  • Assist Premium Seat Ticket Manager with contracts and data processing
  • Assist Special Event Ticket Manager with all non-Eagles events including event set-up, ticket sales, and ticket mailings
  • Help organize and input incoming payments, including tracking and creating batches and financial reports
  • Work all exclusive Season Ticket Member events as well as all events at Lincoln Financial Field
  • Assist staff within the Ticket Operations, Guest Services, and Season Ticket Member Services Departments with day-to-day operations

Guest Services

  • Assist with day-to-day Game Day Staff communication via phone and email
  • Analyze employee feedback to identify areas of improvement
  • Assist in the response of fan suggestions, questions, complaints or comments via phone and email
  • Assist in operational support of Guest Services locations
  • Support the lost and found program, including logging, returning and donating items
  • Utilize SalesForce CRM database software to track and analyze fan interactions
  • Become proficient in ABI MasterMind program and assist in updating event schedules and employee files for

Game Day Staff

  • Assist with event day preparation, including copying and organizing materials and equipment
  • Support the Fan Experience department with planning, logistics, and execution of Game Day Staff Hiring, Game Day Staff Trainings, Game Day Staff Appreciation Days, and Game Day Staff Post-Season Party
  • Assist staff within the Ticket Operations, Guest Services, and Season Ticket Member Services Departments with day-to-day operations
  • Work all events at Lincoln Financial Field as well as Game Day Staff related events



QUALIFICATIONS

  • Must be able to receive academic credit and provide paperwork
  • Customer service experience
  • Excellent verbal, written, and interpersonal communication skills required
  • Availability to work evenings and weekend events when necessary

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have housing in the Philadelphia area?

2. Do you have previous customer service experience?

3. Are you able to receive academic credit or is an internship required by your major?

4. Do you have ticketing experience? Please explain.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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