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» Account Executive, Business Development - Miami Dolphins (Miami Gardens, FL)
» Event & Game Day Staff, Entertainment & Brand Impact Department - Miami Dolphins (Miami Gardens, FL)
» Football Video Season Internship - Miami Dolphins (Davie, FL)
» Membership Development Associate - Miami Dolphins (Miami Gardens, FL)
» Miami Dolphins Foundation Fundraising Staff - Miami Dolphins (Miami Gardens, FL)
» Operations Staff Assistant, Entertainment and Brand Impact Department - Miami Dolphins (Miami Gardens, FL)
» PREMIUM / SUITE SALES - Account Executive - Miami Dolphins (Miami Gardens, Fl)
» Parking Cashier - Miami Dolphins (Miami Gardens, FL)
» Parking Specialist - Miami Dolphins (Miami Gardens, FL)
» Staff Assistant, Entertainment and Brand Impact - Miami Dolphins (Miami Gardens, FL)
» Ticket Box Office Representative - Miami Dolphins (Miami Gardens, FL)
» Future Notification Only - NFL Teams (Various Locations, US)




Sales & Marketing: Ticket Sales
Account Executive, Business Development - Miami Dolphins (Miami Gardens, FL)

Summary

Are you ready to start/grow your career in sports? Not only do we have one of the biggest sales and service teams in sports today but we are in the process of completing a 500 million dollar stadium modernization. Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl 54, international soccer and a host of world-class events. As a member of the Miami Dolphins sales team, you are responsible for generating new business revenue through membership sales and long term suite leases. The Dolphins have seen a record growth in ticket sales over the past few years, owning the largest percentage increase in the NFL.

Major Responsibilities  

• Meet or exceed yearly and short term sales goals
• Focus on appointment setting, executing sales presentations and closing sales
• Set meetings with local decision makers of small businesses and large corporations
• The candidate will be accountable to certain levels of activity (calls and appointments)
• Candidate must be available to work a flexible schedule, including select weekends and holidays
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill with a “best in class” attitude

Knowledge, Skills and/or Abilities

• Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
• Previous work experience with Microsoft CRM is a plus
• Prior sports or media sales experience is preferred
• Excellent customer service skills
• Ability to present sales material to large groups and clients

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university
• Proven track record of 1-2 years of high level sales success

 **We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

About This Application:
It is strongly recommended you include a Youtube Video in your application. Be sure to state:

  • Your Name
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

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Facility Operations/Security: Game Day/Event Staff
Event & Game Day Staff, Entertainment & Brand Impact Department - Miami Dolphins (Miami Gardens, FL)

Summary:     

The Miami Dolphins are seeking skilled, motivated and reliable individuals to fill the part time position of Event Staff. Under the direct supervision of the Entertainment & Brand Impact Department, the Event Staff position will assist in the overall execution of game day activities during the Miami Dolphins season at Hard Rock Stadium, as well as other Miami Dolphins events throughout the year.

CORE RESPONSIBILITES: 
•    Work ALL Miami Dolphins home games for the 2017 season, including preseason.
•    Assist with all in-game activities as it relates to activation and event obligations. 
•    Support Entertainment & Brand Impact department in all pregame and postgame events as assigned. 
•    Arrive early on game days to set up the Grand Plaza amplified by Hard Rock, the Joe Robbie Alumni Plaza and the Don Shula Plaza. 
•    Oversee and operate Miami Dolphins activations. 
•    Provide a high quality customer service interaction with all guests to enhance the entertainment experience. 
•    Assist with set up and break down of Miami Dolphins events throughout the year. 
•    Other tasks and duties as assigned. 

QUALIFICATIONS: 
•    Must have a flexible schedule including weekends and holidays. 
•    Must be comfortable to work in a fast paced, high pressure environment. 
•    A professional demeanor with the ability to interact with our fans & front office staff and conduct themselves accordingly. 
•    Ability to commit to ALL Miami Dolphins home games, including preseason.

REQUIREMENTS: 
•    Must commit to entire Miami Dolphins home schedule and potential home playoff games. 


-    This description defines the type of work being performed by a person assigned to this position. It is not a complete list of all duties and responsibilities required by the Miami Dolphins and Hard Rock Stadium. 
-    Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions.

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Internships: Any Internship
Football Video Season Internship - Miami Dolphins (Davie, FL)

SUMMARY:     

The Football Video Intern will work directly with the Miami Dolphins Director of Football Video to supplement and enhance any and all needs of the video department throughout the entire season.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
•    Work with video staff to facilitate all coaching, personnel and football admin needs and requests
•    Assist with creation of weekly highlight videos
•    Import NFL, NCAA, CFL and miscellaneous other film from CGE into our database 
•    Work with other departments for all of their technology needs
•    Work with staff to improve the way they use and access the video system
•    Work with the video staff to help cultivate ideas and improvement within the department while simultaneously enhancing their own development 

ESSENTIAL REQUIREMENTS:
Required Qualifications
•    College or NFL video department experience
•    Post-Production experience
•    Extensive experience working with and troubleshooting technology 
•    Experience with XOS Thunder
•    Ability to troubleshoot on the fly
•    Strong communication skills, both verbal and written, including the ability to communicate complex statistical analyses to the statistically illiterate

Desired Qualifications
•    2 or more years of experience with XOS Thunder
•    Adobe After Effects and Premiere experience
•    Adobe Photoshop experience 
•    Extensive experience with Microsoft Excel and PowerPoint 
•    Experience with Pro Football Focus data
•    Extensive knowledge of OSX, IOS, and WIN 10 environments

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have post production experience? Please explain

2. Do you have XOS experience? Please explain

3. Do you have 2 or more years working with a football team in Coaching Video?

4. Are you comfortable using a camera to videotape various drills?

5. Do you have any IT/Networking experience? Please explain

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Sales & Marketing: Ticket Sales
Membership Development Associate - Miami Dolphins (Miami Gardens, FL)

Overview:

You’ve always wanted to work in sports but you know that at this point in your life you won’t be turning pro. You’ve competed your whole life; you played every sport in high school and love the feeling of achieving results and hitting your goals. You’re a hard worker, waking up early doesn’t scare you, when you see a challenge you get excited. Most of all, you want a career for yourself and opportunities to grow are important to you. 


Under the ownership of Stephen Ross and the leadership of President and CEO Tom Garfinkel, the Miami Dolphins have established one of the most dynamic sales teams in all of professional sports, and were recently nominated for Sports Business Journal’s, 2016 Team of the Year. The Dolphins have completed the first two phases of our $500 Million Stadium renovation and have seen record growth in ticket sales over the past three (3) years. With the modernization nearly complete, Hard Rock is now a global entertainment destination.

Click here to see more 


We live by “Attitude, Effort, Results,” and for the last three seasons we have focused on putting our people first and promoted forty-nine (49) members of the program to full time sales positions throughout the sports industry.


Description:

The Dolphins Membership Development program is an 8-12 month Inside Sales position designed to give you the sales skills and abilities to grow your career in the industry. Your goal as a member of our team will be to produce revenue and ultimately earn a promotion to one of the Dolphins full time ticket sales teams.

Expectations:

Phone calls are used to set appointments at the Dolphins state of the art $2 million Preview Center showcasing Hard Rock Stadium and all of the new seating products available to fans. You will be a full-menu sales consultant with free reign to sell all Dolphins products: including season ticket memberships, group tickets, luxury seating and executive suites. Furthermore you will be able to sell concerts and some of the most sought after soccer matches in the world. 
·         40 hours per week
·         100+ outbound calls each day
·         Two (2) face to face appointments per day

Culture:

Candidates often ask us, “What’s the culture like?” We are a fast pace, results driven culture that prides itself on producing best in class results and doing so with high integrity. On a daily basis employees take advantage of an on-site employee gym, catered lunch each day, and our very own coffee bar. 
Next Steps: If you have any more questions visit our program’s website here: Miami Dolphins Membership Development. We are actively looking for candidates this June and September!

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Community Relations: Fundraising/Major Gifts
Miami Dolphins Foundation Fundraising Staff - Miami Dolphins (Miami Gardens, FL)

Summary:     

The Miami Dolphins Foundation are seeking skilled, motivated and reliable individuals to fill the part time position of Miami Dolphins Foundation Fundraising Staff. Under the direct supervision of the Miami Dolphins Foundation the Fundraising Staff position will assist in the overall fundraising during the Miami Dolphins season at Hard Rock Stadium, as well as other Miami Dolphins events throughout the year.  

CORE RESPONSIBILITES:

 

  • Work ALL Miami Dolphins home games for the 2017 season.
  • Assist with all in-game activities as it relates to fundraising for the Miami Dolphins Foundation.
  • Provide a high quality customer service interaction with all Guests to enhance the entertainment experience.
  • Assist with set up and break down of Prize Wheels, Silent Auction, 50/50 Raffles and other fundraising activities.
  • Other tasks and duties as assigned.
  • Educate fans about the Miami Dolphins Foundation’s mission and core programs.


REQUIREMENTS:

  • Must commit to ENTIRE Miami Dolphins home schedule and potential home playoff games.
  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and sell raffle tickets.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans might have about the program.
  • Turn in all cash to Coordinator by end of the 3rd quarter.

QUALIFICATIONS: 

  • Must be comfortable to work in a fast paced, high pressure environment.
  • A professional demeanor with the ability to interact with our fans & front office staff and conduct themselves accordingly.
  • Ability to stand and walk for long periods of time.
  • Bilingual (English/Spanish) a plus
  • Strong sales skills a plus

Hourly Wage: $8.10 per hour

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Facility Operations/Security: Game Day/Event Staff
Operations Staff Assistant, Entertainment and Brand Impact Department - Miami Dolphins (Miami Gardens, FL)

SUMMARY:

The Miami Dolphins are seeking a skilled, motivated and reliable individual to fill the position of Entertainment & Brand Impact Operations Staff Assistant. Under the supervision of the Entertainment & Brand Impact Department, the Operations Staff Assistant position will assist in the overall execution of Dolphins organizational events, Membership Events & the management of entertainment assets.

CORE RESPONSIBILITES:

  • Work all Miami Dolphins home games for the 2017 season, including preseason and playoffs as needed.
  • Work with Entertainment staff on the planning and execution of all Miami Dolphins organizational events and Membership Events, including setup and breakdown.
  • Researching and booking 3rd party vendors for all events.
  • Assist with game day activities, as it relates to activation and event obligations.
  • Provide a high quality customer service interaction with all guests to enhance the entertainment experience.
  • Manage and organize Inventory of the Entertainment and Brand Impact department assets for all Miami Dolphins events.
  • Provide support in the planning of game day activations for both plaza and inner-bowl entertainment.
  • Oversee all game day fan activations on stadium plazas.
  • Manage Event Staff Scheduling and payroll.
  • Supervise Game Day Staff workers to ensure all activations are properly set and managed
  • Additional duties as assigned.

QUALIFICATIONS:

  • Must have a flexible schedule including nights, weekends and holidays.
  • Must be comfortable multitasking and problem-solving in a fast paced, high pressure environment.
  • Manage time effectively, with the ability to perform well under strict deadlines
  • Demonstrate a professional demeanor with all fans, staff and executives.
  • Perform strenuous physical duties, including carrying heavy boxes and equipment.

REQUIREMENTS:

  • Must commit to entire Miami Dolphins home schedule and potential home playoff games.
  • Ability to commit to ALL Miami Dolphins home games, including preseason.

- This description defines the type of work being performed by a person assigned to this position. It is not a complete list of all duties and responsibilities required by the Miami Dolphins and Hard Rock Stadium.
- Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions.

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Sales & Marketing: Ticket Sales
PREMIUM / SUITE SALES - Account Executive - Miami Dolphins (Miami Gardens, Fl)

Overview: 

We are looking for the right individual to join our team and sell the new home of the Miami Dolphins. Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl 54, international soccer and a host of world-class events. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences.

Job Overview:

We are entering Phase 3 of our Stadium Project, where we will launch all new suites, a state of the art club level, and new luxury inventory. The Premium Sales Representative's primary focus will be prospecting local companies to set face to face meetings to dicuss the value of annual suite ownership.

Major Responsibilities:

  • This position will be focused on prospecting, appointment setting, executing sales presentations in a face to face format, and closing sales.
  • Set and conduct out of office sales appointments throughout South Florida in addition to hosting appointments in our state of the art preview center.
  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings.
  • Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends,and game days.
  • The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales goals.
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate should possess both the personal and professional communication skills to conduct face to face presentations.

Job Requirements:

  • Minimum of 2-3 years of prior sports sales/industry.
  • Proven ability to work in a team-oriented environment and effectively influence and communicate with C-Level clients.
  • Professional verbal and written communication skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft CRM is a plus
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
  • Bachelor’s Degree or equivalent

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

If you feel that you excel in face to face sales presentations and have demonstrated a strong work ethic and an aspiration to build a career in professional sports, then we want to hear from you!

To be fully considered for the position, please take a few minutes to answer the job questions below.

Job Questions:

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel that you will excel at selling suites?

2. Why do you love working in sales?

3. What is the toughest goal you've ever set for yourself?

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Facility Operations/Security: Parking Operations
Parking Cashier - Miami Dolphins (Miami Gardens, FL)

Summary:

Cashiers are responsible for greeting, collecting money, keeping an accurate account, and providing receipts and correct change to guests who pay for game day parking. Cashiers are also responsible for checking the authenticity and removing the stub from all parking passes as prepaid vehicles enter the stadium lots. Cashiers will be responsible for avoiding any damages to hand held devices issued for credit card and cash transaction, Sunpass transactions and parking pass/barcode scanning. Cashiers will also provide first-class customer service and direction to guests while maintaining appearance standards set forth by the Miami Dolphins.

ESSENTIAL REQUIREMENTS:

  • Prior cashier and customer service experience are required.
  • Ability to handle large amounts of money.
  • Accountable for the accurate balance of money based on the number of tickets sold versus the amount of money collected.
  • Capacity to expedite cash transactions in a timely manner while still attending to guests needs.
  • Ability to be trained in the operational functions of traffic control management
  • Ability to be trained in the use of hand held devices used for credit card and cash transaction, Sunpass transactions and parking pass/barcode scanning.
  • Ability to work nights, weekends, and holidays in all weather conditions.
  • Ability to communicate with and understand instructions from management.
  • Ability to bend, stand, lift 15 lbs., and maneuver throughout the stadium parking lots for long periods of time.
  • Ability to speak Spanish helpful but not necessary.
  • High School diploma preferred but not necessary.

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions required.


If interested please apply here and contact Donald Rubio at 305-943-6503 or email at drubio@dolphins.com

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Facility Operations/Security: Parking Operations
Parking Specialist - Miami Dolphins (Miami Gardens, FL)

Summary:

Parking Specialists are responsible for directing vehicles to their proper location and parking space during inbound traffic flow at all Miami Dolphins and University of Miami home games, and all other stadium events. Specialists will also provide first-class customer service while maintaining appearance standards set forth by the Miami Dolphins.

ESSENTIAL REQUIREMENTS:

  • Ability to be trained in the operational functions of traffic control management.
  • Ability to work nights, weekends, and holidays in all weather conditions.
  • Ability to communicate with guests and understand instructions from management.
  • Some customer service experience is helpful.
  • Ability to bend, stand, lift 30 lbs., and maneuver throughout the stadium parking lots for long periods of time.
  • Ability to speak Spanish helpful but not necessary.
  • High School diploma preferred but not necessary.
  • Parking/Traffic control experience preferred but not necessary.

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.


If interested please apply here and call Donald Rubio at 305-943-6503, or email drubio@dolphins.com.

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Facility Operations/Security: Game Day/Event Staff
Staff Assistant, Entertainment and Brand Impact - Miami Dolphins (Miami Gardens, FL)

SUMMARY: 

The Miami Dolphins are seeking a skilled, motivated and reliable individual to fill the position of Entertainment & Brand Impact Staff Assistant.  Under the supervision of the Entertainment & Brand Impact Department, the Staff Assistant position will assist in the overall execution of Dolphins organizational events, Membership Events & the management of entertainment assets. 

CORE RESPONSIBILITES: 
•    Work all Miami Dolphins home games for the 2017 season, including preseason and playoffs as needed.
•    Work with Entertainment staff on the planning and execution of all Miami Dolphins organizational events and Membership Events, including setup and breakdown.
•    Researching and booking 3rd party vendors for all events.
•    Scheduling appearances for Miami Dolphins Mascot, T.D.
•    Scheduling appearances for the Fins Force street team.
•    Assist with game day activities, as it relates to activation and event obligations. 
•    Provide a high quality customer service interaction with all guests to enhance the entertainment experience. 
•    Additional duties as assigned. 

QUALIFICATIONS: 
•    1-2 years of event planning experience
•    Must have a flexible schedule including nights, weekends and holidays. 
•    Must be comfortable multitasking and problem-solving in a fast paced, high pressure environment. 
•    Manage time effectively, with the ability to perform well under strict deadlines
•    Demonstrate a professional demeanor with all fans, staff and executives.
•    Perform strenuous physical duties, including carrying heavy boxes and equipment
•    Ability to commit to ALL Miami Dolphins home games, including preseason.
•    Fluency in Spanish preferred, but not required


-    This description defines the type of work being performed by a person assigned to this position. It is not a complete list of all duties and responsibilities required by the Miami Dolphins and Hard Rock Stadium. 

-    Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions

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Sales & Marketing: Ticket Operations
Ticket Box Office Representative - Miami Dolphins (Miami Gardens, FL)

Summary

This part-time position is dedicated to the efficient servicing of all guests to the stadium Ticket Box Offices as well as ticket resolution areas within the stadium during all Miami Dolphins home games and all ticketed events. Positions are paid on an hourly basis. This role requires shifts on weekends, evenings and holidays.

Essential Duties and Responsibilities

•    Responsible for locating fan will call orders and selling available game/event day tickets.
•    Provide excellent front line customer service.
•    Understand and adhere to Miami Dolphins employee policy and procedures.
•    Help with inquiries from all fans and ticket holders.

Requirements

Minimum Education and Experience

•    High school diploma or GED.
•    Computerized ticketing experience preferred, specifically Ticketmaster operating systems.
•    Past experience in customer service and ticket sales preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

•    Must be available to work a variety of shifts including days, evenings, weekends, and holidays.
•    Ability to work as a team player.
•    Strong computer skills and knowledge of Ticketmaster Host and/or Archtics preferred.
•    Cash handling experience.
•    Ability to communicate effectively with focus of delivering exceptional customer service.
•    Ability to perform in a fast-paced environment.
•    Problem solving skills.
•    Punctuality and reliability.
•    Bilingual in English & Spanish is preferred.

Physical/Environmental Requirements

•    Game Day: Job requires employee to function in an at times fast-paced, high-volume environment. Employees may be required to stand for periods of time. May be required to walk long distances and climb up/down minimal stairs

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you available to work the entire season?

2. Yes/No: Are you available to work evenings, weekends and holidays as required?

3. 3. What is your level of Ticketmaster Archtics and/or Host knowledge? Basic/ Moderate/ High

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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