SUMMARY:
Assist the Miami Dolphins Sales Department by creating excitement in the South Florida Community about Dolphins ticket opportunities. This outgoing individual will attend events and promote the Dolphins ticket products by serving as a knowledgeable and energetic ambassador.

ESSENTIAL FUNCTIONS:

• Represent the Miami Dolphins at football and non-football related events in an effort to promote the Miami Dolphins ticketing opportunities and products
• Generate sales leads by interacting with individuals and collecting data at local events
• Communicate product information in a positive and energetic manner
• Serve as an ambassador in the community by raising brand awareness and fan support
• Attend Miami Dolphins watch parties at local restaurants and bars to handout promotional items and communicate general Dolphins information

ESSENTIAL REQUIREMENTS:

• Outgoing personality is a MUST
• Highly energetic and enthusiastic attitude to market the Dolphins product and brand in the South Florida Community
• Ability to be a team player
• Reliable, punctual, and professional attitude
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Bilingual (English/Spanish) is a plus
• Ability to work nights, weekends and holidays.

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.
 

 Summary: Assist in a wide range of jobs to help in the overall execution of game day activities during the Miami Dolphins season at Dolphin Stadium.   (Note this position is only for Dolphins game days and other events as assigned)

CORE RESPONSIBILITIES:

• Assist with all in-game activities as it relates to special events obligations
• Arrive early on game days to set up the Grand Plaza
• Oversee and operate interactive game zone for kids
• Assist with set up and break-down of events
• Other tasks and duties as assigned
   

REQUIREMENTS:

• Must commit to entire Miami Dolphins home schedule and potential home playoff games.
• Must have a friendly, outgoing attitude 
• Customer service and event experience is a plus

Typically, your duties are over by halftime; however this is not always the case. Additionally, you will be provided with lunch and plenty of water throughout the day.

Occasionally, help is needed at other Dolphin and Stadium events. Event staff will be scheduled on a first-come first-serve basis for extra work.

 POSITION: Associate, Ticket Sales
DEPARTMENT: Ticket Sales
REPORTS TO: Senior Manager, Ticket Sales

Summary: Assist the Miami Dolphins Sales Department by maintaining an active role in the sale of Dolphins Season Tickets, Partial Plans and Group Tickets.

ESSENTIAL FUNCTIONS:
• Prospect potential full season, partial season and group ticket clients through daily phone calls, emails and appointments.
• Adhere to department guidelines in relation to call volume, prospecting and productivity
• Help maximize renewal business and maintain a high level of customer service to new and existing clients
• Work with related departments to improve communication and the fan experience
• Consistently enter client data into CRM system throughout the sales process to aid in information sharing between sales and service personnel
• Represent organization at various networking and/or offsite community events promoting ticket sales
• Assist with administrative functions for the department
• Facilitate special projects as assigned
• Additional related duties as assigned

ESSENTIAL REQUIREMENTS:
• College graduate, 4 year degree
• Strong customer service and interpersonal skills
• Archtics ticketing system and Microsoft CRM experience preferred
• Telephone sales and/or customer service experience preferred (previous experience with a sports franchise or in the sports industry a plus)
• Excellent written and oral communications skills
• Ability to handle heavy outbound phone volume
• Basic understanding of Microsoft Word and Outlook
• Bilingual (English/Spanish) a plus
• The ability and desire to work flexible hours including evenings, weekends and holidays

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of their job.

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

From time to time the participating teams in the NFL will be looking for interns. If you apply below and check off all of the internship notifications, you will be contacted about specific internship opportunities with these teams posting their internships on the NFL Teams Employment Site. This is a notification only, not an application for a job. Thank you. If you complete your application and then press "edit your information" you can be notified of full-time positions as well. Please complete the application first and then modify it to include notifications for full-time positions if you are in your final year of college or graduate school.