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Sales & Marketing: Ticket Sales
Membership Development Associate - Miami Dolphins (Miami Gardens, FL)

Overview:

You’ve always wanted to work in sports but you know that at this point in your life you won’t be turning pro. You’ve competed your whole life; you played every sport in high school and love the feeling of achieving results and hitting your goals. You’re a hard worker, waking up early doesn’t scare you, when you see a challenge you get excited. Most of all, you want a career for yourself and having the opportunity to grow is important to you.

The Dolphins have recently completed a $500 million stadium modernization and in 2016 were nominated for Sports Business Journal’s Sports Team of the Year Award and Best Sports Facility of the Year Award. The team has seen record growth in ticket sales and has become recognized as one of the premier organizations to work for in sports. Under the direction of CEO Tom Garfinkel and CMO Jeremy Walls (SBJ 40 under 40 winner) the ticket sales team is prepared to continue to maximize revenue and grow careers.

We live by “Attitude, Effort, Results,” and in the last three and a half years our Membership Development team has produced fifty-five (55) promotions to account executive roles, seven (7) premium sales managers, and three (3) managers in leadership positions. In 2015 the team broke the company record for revenue by twenty percent. We are looking for the next person that will contribute to that legacy.

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Description:

The Dolphins Membership Development program is an 8-12 month Inside Sales position designed to give you the sales skills and abilities to grow your career in the industry. Your goal as a member of our team will be to produce revenue and ultimately earn a promotion to one of our Account Executive teams.

Expectations:

Phone calls are used to set appointments at the Dolphins state of the art $2 million Samsung Preview Center showcasing Hard Rock Stadium and all of the new seating products available to fans. You will be a full-menu sales consultant with free reign to sell all Dolphins products: including season ticket memberships, group tickets, luxury seating and executive suites. Furthermore, you will be able to sell concerts and some of the most sought after soccer matches in the world.

  • 40 hours per week
  • 100+ outbound calls each day
  • Two (2) face to face appointments per day

Culture:

Candidates often ask us, “What’s the culture like?” We are a fast pace, results driven culture that prides itself on producing best in class results and doing so with high integrity. On a daily basis employees take advantage of an on-site employee gym, catered lunch each day, and our very own coffee bar.

Next Steps:

If you have any more questions visit our program’s website here: Miami Dolphins Membership Development. We are actively looking for candidates this November and January!

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Facility Operations/Security: Game Day/Event Staff
Operations Staff Assistant, Dolphins Cancer Challenge - Miami Dolphins (Miami Gardens, FL)

SUMMARY:

Assist with all logistics & operations for the Dolphins Cancer Challenge day to day tasks, DCC weekend, and all DCC special events. 

RESPONSIBILITIES:

  • With operations coordinator, develop and implement DCC VIII transportation plan.
  • Event Day:  manage all transportation needs, including rider & luggage movements as well as any DCC VIP transportation needs.
  • Assist in the management of the DCC Storage facilities.  Maintain inventory and develop reports for tracking of all items owned by the DCC.
  • Assist and manage the DCC merchandise, working with Manager of Operations & Logistics on merchandise plan and strategy for day to day sales and DCC Weekend.
  • Work closely with Operations Coordinator on updating the Event Manual with event details as needed.
  • Assist with the upkeep of all logistical information on DCC website, social media, etc.
  • Work closely with Operations coordinator on updating the Rider Communication Manual with event logistics detail.
  • Assist with Training Rides.
  • Assist with the DCC game day responsibilities
  • Other duties and responsibilities as assigned by the Operations Coordinator & Manager of Operations & Logistics.

REQUIREMENTS:

  • Strong organizational and time management skills
  • Excellent oral communication, customer service and problem solving skills
  • Ability to function in fast-paced environment, handles multiple projects and meet deadlines
  • Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs
  • Consistent, punctual and regular attendance
  • Professional image and demeanor
  • Available to work flexible hours including holidays, evenings and weekends

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Sales & Marketing: Ticket Sales
PREMIUM / SUITE SALES - Account Executive - Miami Dolphins (Miami Gardens, Fl)

Overview: 

We are looking for the right individual to join our team and sell the new home of the Miami Dolphins. Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl 54, international soccer and a host of world-class events. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences.

Job Overview:

After completeing a $500 million dollar stadium renovation, we launched brand new suites and luxury seating options. The Premium Sales Representative's primary focus will be prospecting local companies to set face to face meetings to dicuss the value of annual suite ownership.

Major Responsibilities:

  • This position will be focused on prospecting, appointment setting, executing sales presentations in a face to face format, and closing sales.
  • Set and conduct out of office sales appointments throughout South Florida in addition to hosting appointments in our state of the art preview center.
  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings.
  • Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends,and game days.
  • The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales goals.
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate should possess both the personal and professional communication skills to conduct face to face presentations.

Job Requirements:

  • Minimum of 2-3 years of prior sports sales/industry.
  • Proven ability to work in a team-oriented environment and effectively influence and communicate with C-Level clients.
  • Professional verbal and written communication skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft CRM is a plus
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
  • Bachelor’s Degree or equivalent

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

If you feel that you excel in face to face sales presentations and have demonstrated a strong work ethic and an aspiration to build a career in professional sports, then we want to hear from you!

To be fully considered for the position, please take a few minutes to answer the job questions below.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel that you will excel at selling suites?

2. Why do you love working in sales?

3. What is the toughest goal you've ever set for yourself?

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Sales & Marketing: Sponsorship Services/Activation
Senior Manager, Partnership Activation - Miami Dolphins (Miami Gardens, FL)

SUMMARY:                       

Manages day-to-day account management, activation, contract fulfillment and retention for assigned Miami Dolphins corporate partners with goal of successfully providing partners next level service, brand expertise and sponsorship insights. 

ESSENTIAL FUNCTIONS:

ACCOUNT MANAGEMENT / ACTIVATION / RETENTION

  • Responsible for overall day-to-day account management including contract activation and fulfillment, strategic direction and budget for assigned corporate partners
  • Manages all partnership deliverables (i.e. signage, print, promotional, entertainment elements, etc.) to ensure quality standards and that client expectations are met
  • Accountable for retention as well as upsell opportunities for existing partnerships including contract amendments and extensions
  • Coordinate the implementation of branding and activations during Miami Dolphins game days and other stadium events including digital signage, in-game features and fan engagement activations
  • Reviews promotional concepts, including evaluation and approval of promotional programs, rules, artwork, and in-market supporting media. Coordinates all these aspects internally and externally
  • Coordinates logistics of all partner tickets, suites, picnics, sponsor trips and special events
  • Create and implement Hard Rock Stadium and Miami Dolphins events directly related to the responsible partners
  • Assist in implementation of Hard Rock Stadium and Miami Dolphins partnership events including networking forums, VIP hosting and hospitality on game days and corporate sponsorship summits
  • Initiate and maintain regular contact with client and/or client’s agency, developing strong professional relationship
  • Responsible for tracking corporate partner activation expenses
  • Develop creative and engaging promotions to present to partners
  • Manages existing benefits and/or identify incremental benefits, for use in in-market promotions
  • Reviews promotional concepts, including evaluation and approval of promotional program, rules, artwork, and in-market supporting media.  Oversees all aspects of the aforementioned internally and with client

ESSENTIAL REQUIREMENTS:

  • College Degree (preferably in Marketing or Sports Management) or equivalent work experience.
  • Minimum of 5 years in partnership activation  
  • Marketing and promotions planning background
  • Ability to effectively communicate both orally and written
  • Highly organized and able to manage multiple priorities and projects while working with many categories of clients.
  • Proficient in Microsoft Word, Microsoft Excel, PowerPoint and Adobe Photoshop.
  • Ability to work nights, weekends and holidays.
  • Strong personnel management, communication, time management and organizational skills.  Proven ability to multi-task and manage projects on strict deadlines.
  • Excellent written and verbal skills.  Proven ability to correctly use punctuation and grammar.
  • Possess high degree of discretion and professionalism
  • Consistent, punctual and regular attendance.
  • Professional image and demeanor.
  • Strong ability to work well with co-workers and supervisors in a team environment.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

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