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Sales & Marketing: Premium/Suite Sales
ACCOUNT MANAGER - PREMIUM SALES - Miami Dolphins (Miami Gardens, Fl)

Overview: 

-          We are looking for “Elite Sellers” to sell the new home of the Miami Dolphins. This world-class, renovated stadium will be a global entertainment destination and the home to the Miami Dolphins, University of Miami football and the Orange Bowl. It will also play host to world class events such as the Super Bowl, College Football Championship, international soccer matches, and major festivals and concerts. More details of our project can be found by visiting www.NewMiamiStadium.com.

-          The Dolphins have seen record growth in ticket sales over the past year owning the largest percentage increase in the NFL. The team is investing over $400mm to develop a New Stadium highlighted in an article by the Miami Herald.

Summary:

-          Primarily responsible for selling new stadium premium inventory including but not limited to, annual suites, single game suite rentals, living room boxes, and club seats on multiple year contract terms. Professional, self-motivated, positive individual.  Work closely with Premium Sales leadership team to maximize revenue.

Major Responsibilities:

·        This position will be focused on prospecting, appointment setting, executing sales presentations, and closing sales.
·        Set and conduct out of office sales appointments throughout South Florida in addition to hosting appointments in our state of the art preview center.
·        Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings.
·        Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends, and game days.
·        The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales goals.
·        Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
·        Candidate should possess both the personal and professional communication skills to conduct face to face presentations.

Job Requirements:

·        Proven ability to work in a team-oriented environment and effectively influence and communicate with C-Level clients
·        Prior sports or media sales experience is preferred.
·        Professional verbal and written communication skills
·        Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
·        Previous working experience with Microsoft CRM is a plus
·        Candidate must have a strong work ethic and a desire to build a career in professional sports
·        Bachelor’s Degree or equivalent

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

If you feel that you excel in face to face sales presentations and have demonstrated a strong work ethic and an aspiration to build a career in professional sports, then we want to hear from you!

 **We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

About This Application:
It is strongly recommended you include a Youtube Video in your application. Be sure to state:

  • Your Name
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

How to upload a video to Youtube Elevator Pitch:
http://www.teamworkonline.com/upload_your_video_pitch.cfm

Job Questions:

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your long term career goals?

2. Why do you love working in sports sales?

3. In 100 words or less, tell us about your most memorable sale.

4. Please copy and paste the URL to your Youtube video as asked above.

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Volunteer Club Members: Volunteer
Community Affairs - Academy Counselor - Miami Dolphins (Miami Gardens, FL)

Special Teams Academy Counselor General Function: The Special Teams Community Service Academy Counselor will be responsible for providing group leadership and supervision while planning, coordinating, and implementing scheduled activities. This position involves demanding hands-on work experience with teens ages 13 through 18.

Job Function:  Enjoy and understand the importance of building positive relationships with campers. Maintain accurate reports and attendance records. Follow the established discipline procedures and guidelines, ability to take initiative, as well as the ability to be flexible. Possess effective organizational, communication, and problem-solving skills. Display the ability to develop and maintain a professional working relationship with staff and the ability to respond to safety and emergency situations.

Special Teams Academy Counselor Responsibilities:

  1. Supervise and manage a group of young adults, maintaining discipline within the group at all times.

  2. Lead by example: Be Active & Involved. Staff must be energetic, creative, patient, assertive, and caring with a genuine interest in the welfare of all persons associated with camp.

  3. Emphasize fun and participation making Special Teams Community Service Academy a positive experience for all campers.

  4. Set a good example in ALL you do at camp. Camp is a fun learning experience.

Preferred Qualifications:

  • Dedication to volunteering and coordinator volunteer activities

  • Ability to communicate and work with a variety of age and skill levels

  • Availability and dependability

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Community Relations: Community Relations
Community Affairs - Foundation Fundrasing Staff - Miami Dolphins (Miami Gardens, FL)

SUMMARY:

The Miami Dolphins Foundation are looking for individuals to fill the part time position of Miami Dolphins Foundation Fundraising Staff. Under the direct supervision of the Miami Dolphins Foundation the Fundraising Staff position will assist in the overall fundraising during the Miami Dolphins season at Sun Life Stadium, as well as other Miami Dolphins events throughout the year.

RESPONSIBILITES:

• Work ALL home games for the 2014 season.

• Assist with all in-game activities as it relates to fundraising for the Miami Dolphins Foundation.

• Provide a high quality customer service interaction with all Guests to enhance the entertainment experience. • Assist with set up and break down of Prize Wheels, Silent Auction, 50/50 Raffles and other fundraising activities. • Other tasks and duties as assigned. • Educate fans about the Miami Dolphins Foundation’s mission and core programs.

REQUIREMENTS:

• Must commit to entire Miami Dolphins home schedule and potential home playoff games.

• Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and sell raffle tickets.

• Accurately handle the sale and distribution of the tickets, following program requirements.

• Answer questions fans might have about the program.

• Turn in all cash to Coordinator at the end of the game.

QUALIFICATIONS:

• Must be comfortable to work in a fast paced, high pressure environment.

• A professional demeanor with the ability to interact with our fans & front office staff and conduct themselves accordingly.

• Bilingual (English/Spanish) a plus

• Ability to stand and walk for long periods of time.

• Strong sales skills a plus

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Facility Operations/Security: Game Day/Event Staff
Game Day and Special Event Staff - Miami Dolphins (Miami Gardens, FL)

Summary:                 

The Miami Dolphins are seeking skilled, motivated and reliable individuals to fill the part time position of Event Staff. Under the direct supervision of the Special Events Department, the Event Staff position will assist in the overall execution of game day activities during the Miami Dolphins season at Sun Life Stadium, as well as other Miami Dolphins events throughout the year.               

______________________________________________________________________     

CORE RESPONSIBILITES:

  • Work ALL Miami Dolphins home games for the 2015 season.
  • Assist with all in-game activities as it relates to special events obligations.
  • Support Special Events department in all pregame and postgame events as assigned.
  • Arrive early on game days to set up the Grand Plaza, the Joe Robbie Alumni Plaza and the Don Shula Plaza.
  • Oversee and operate Miami Dolphins activations.
  • Provide a high quality customer service interaction with all Guests to enhance the entertainment experience.
  • Assist with set up and break down of Miami Dolphins events.
  • Assist with the set up of Miami Dolphins Community Events including the Dolphins Fan Experience Truck.
  • Other tasks and duties as assigned.


QUALIFICATIONS:

  • Must have a flexible schedule including weekends and holidays.
  • Must be comfortable to work in a fast paced, high pressure environment.
  • A professional demeanor with the ability to interact with our fans & front office staff and conduct themselves accordingly.
  • Ability to commit to all 9 Miami Dolphins home games.

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Sales & Marketing: Ticket Sales
MEMBERSHIP DEVELOPMENT ASSOCIATE - Miami Dolphins (Miami Gardens, FL)

Overview: It’s time to start your career in sports sales! The Miami Dolphins Membership Development Team offers sales professionals the training, coaching, and environment to establish the foundation for a successful career in professional sports. This individual will be developed under the best entry level sales training program in the National Football League.

The Miami Dolphins, under the ownership of Stephen Ross and the leadership of President and CEO Tom Garfinkel, have established one of the most dynamic sales teams in professional sports. The Dolphins are developing a New Stadium in South Florida and have seen record growth in ticket sales over the past year. To learn more about the New Stadium, watch this video of New Dolphins Stadium. Additional New Stadium information can be found here in an article by the Miami Herald which highlighted the changes.  Also, the team recently set the all-time NFL record for Group Tickets sold in a single year, highlighted here in an article by USA Today.

Members of the Membership Development Program receive comprehensive training enabling them to sell a full menu of products including Season Tickets, Group Events, Club Seats, and Suites. The Dolphins primary focus is to develop and promote the industry’s top performers from within Inside Sales and build successful careers in the sports industry. Over the past year alone, fifteen (15) Members of the Program have received promotions to full time sales positions throughout the sports industry.

Description: Membership Development Associates work 40 hours per week and are responsible for 100 + outbound calls each day in addition to conducting at least two (2) face to face appointments per day. New business calls are intended to set appointments at the Dolphins brand new Preview Center showcasing the New Stadium, as well as make sales over the phone with a full menu of ticket products. In addition to day-to-day responsibilities, game-day responsibilities include prospecting at sales tables, servicing client accounts, and other related duties as  may be assigned.

 Expectations:

  • Strong work ethic with a competitive approach to exceeding goals and expectations
  • High energy and positive attitude
  • Act as a role model within and outside the Miami Dolphins organization
  • Desire for learning and a professional development
  • Meet department productivity standards

Essential Duties and Responsibilities:

  • Contact current and past customers and qualified sales leads to generate new sales
  • Prospect for new sales leads to generate new sales.
  • Ability to sell and up-sell, including but not limited to: season ticket plans, group events and suites.
  • Responsible for working on a computerized ticketing system
  • Mail ticket orders and product information
  • Handle all facets of work associated with incoming customer inquiries for Miami Dolphins season ticket sales
  • Perform other duties as assigned
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

Experience, Education and Licensure:

  • Bachelor’s Degree
  • Strong customer service focus: project positive, helpful attitude and willingness to go above and beyond
  • Excellent communication skills (verbal and written) and active listening skills
  • Must be proficient in data entry and detail oriented
  • Flexibility to work shifts that include evenings and weekends
  • Ability to work well within a team environment, yet comfortable completing tasks independently
  • Self-starter with the ability to be creative within a structured environment

Knowledge, Skills, and Abilities:

  • Must be computer literate with knowledge of Microsoft Office applications (Word, Excel, Outlook) and demonstrate proficiency utilizing the Internet
  • Must have excellent communication skills, good grammar, voice and diction
  • Must have strong interpersonal skills and a team oriented spirit to provide exceptional service to our Dolphins fans
  • Ability to understand products and services, research and communicate information and record daily activities in a fast-paced environment

Physical Demands:

While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear. Occasional lifting of 20 pounds required.

Work Environment:

Work is normally performed in a typical interior/office work environment however employee will have “game-day” responsibilities.

Interview Process:

Individuals selected for interviews will be asked to complete an interview over the phone or via Skype. Following the first round of interviews select candidates will be asked to interview face to face at the Miami Dolphins front office. 

About This Application:
It is strongly recommended you include a Youtube video in your application. Be sure to state:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

 How to upload your YouTube Video:
http://www.teamworkonline.com/upload_your_video_pitch.cfm

 **We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

Job Questions:

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your long term goals and how will starting in our Inside Sales Program best position you to achieve those goals?

2. Why sports sales?

3. In 100 words or less what excites you the most about being accepted into the Membership Development Program?

4. Please copy and paste the URL to your Youtube elevator pitch here.

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Facility Operations/Security: Game Day/Event Staff
Staff Assistant - Event Operations - Miami Dolphins (Miami Gardens, FL)

Summary:                 

The Miami Dolphins are looking for a Staff Assistant position for our Event & Entertainment Department. The position will assist in day to day events at Sun Life Stadium as well as our 2015 training camp, with set up and operations. This individual will need to be flexible with hours, motivated and be able to assist with break down.

CORE RESPONSIBILITES:

  • Manage, organize, and Inventory Entertainment and Brand Impact department assets for all Miami Dolphins events.

  • Provide support in the planning of game day activations for both plaza and inner-bowl entertainment.

  • Oversee all game day fan activations on stadium plazas.

  • Supervise Game Day Staff workers to ensure all activations are properly set and managed.

  • Work with entertainment and events staff on planning and development of special events.

  • Assist with the execution of Member Events and Miami Dolphin special events including the set-up and breakdown of event.

  • Additional duties as assigned


QUALIFICATIONS:

  • Manage time effectively, with the ability to perform well under strict deadlines

  • Be comfortable multi-tasking and problem-solving in a fast-paced environment

  • Perform strenuous physical duties, including carrying heavy boxes and equipment

  • Must be capable of working nights, weekends and holidays, as well extended hours when needed.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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