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Sales & Marketing: Sales & Marketing Management
Account Executive, Group Sales - Miami Dolphins (Miami Gardens, Fl)

Summary: Miami Dolphins are seeking a motivated individual who is determined to be the next Group Sales Superstar. This individual will be responsible for driving new business revenue through the sales of primarily group tickets, and premium inventory via face to face sales appointments, phone calls and networking events. This position focuses on a full menu outbound selling approach. With a pending $350 Million Dollar stadium renovation and new unique group inventory there’s never been a better time to sell group tickets!


• Prospect group ticket clients through daily phone calls and emails.
• Help maximize renewal business and maintain a high level of customer service to new and existing clients
• Adhere to department guidelines in relation to face to face appointments, prospecting and productivity
• Prospect potential Group Leaders through daily phone calls and emails
• Continually work to train and develop sales skills
• Represent organization at various networking and/or offsite community events promoting ticket sales
• Consistently enter client data into CRM system throughout the sales process to aid in information sharing between sales and service personnel
• Maintain a high level of customer service to new and existing clients
• Adhere to department guidelines in relation to call volume and outside networking opportunities
• Work with related departments to improve communication and improve the fan experience
• Meet or exceed yearly sales goals
• Additional related duties as assigned

• 2-3 Years previous sports selling experience
• Archtics ticketing system and Microsoft CRM experience preferred
• Excellent written and oral communications skills
• Ability to handle heavy outbound phone volume
• Basic understanding of Microsoft Word and Outlook
• Bilingual (English/Spanish) a plus
• The ability and desire to work flexible hours including evenings, weekends and holidays

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

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