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Volunteer Club Members: Volunteer
Fan Experience Team Member (Special Project) - Miami Dolphins (Miami Gardens, FL)

SUMMARY:                                       

A Fan Experience Team Member will be responsible for being an ambassador for the organization’s brand as it relates to parking, pre-game entertainment, and other activities that occur in the parking lots. In addition, team members will assist in positively impacting fans’ experiences at Sun Life Stadium, in an effort to ensure a high quality for all fans.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

  • Conduct a parking lot study before and up to shortly after kick off of each regular season home game
  • Document customer experiences to determine strategic growth opportunities
  • Implement activities relating to the execution of a survey project in an effort to generate future leads
  • Approach and interact with our fans & front office staff in a professional manner, conducting themselves accordingly
  • Assist the Miami Dolphins with administrative tasks as assigned
  • Other related duties as assigned.

 

BENEFITS:

  • Paid hourly wage of $8.00/hour
  • Learn about a professional sports team
  • Ability to network with managers and directors after the season for career discussions

 

ESSENTIAL REQUIREMENTS:

 

  • Work ALL Miami Dolphins home games for the 2014 season
  • Current 4-Year College Student
  • Passion for understanding customer needs, strong interpersonal skills
  • Customer Service experience preferred, outgoing personality
  • Excellent communication skills, strong initiative, and high-energy
  • Microsoft Office Suite computer skills
  • Bilingual (English/Spanish) – a plus
  • Ability to work in South Florida seasonal weather for long periods of time
  • Reliable transportation

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Sales & Marketing: Ticket Sales
Membership Development Representative - Miami Dolphins (Miami Gardens, Fl)

Summary: The Miami Dolphins are seeking a motivated individual who is determined to be the next leader on the business side of the sports industry. This individual will be developed under the best entry level sales training program in the NFL. This program offers up to 12 months of continuous training. Throughout the program the Membership Development Associate will be responsible for driving new business revenue through the sales of season tickets, partial plans, group tickets, and premium inventory via face to face sales appointments, phone calls and networking events. This position focuses on equipping our associates with the necessary skills to obtain a senior level position and is a feeder system for our senior staff sales positions.

Essential Functions:

  • Meet or exceed yearly sales goals
  • Meet or exceed daily appointment and call expectations
  • Prospect potential full season, partial season and group ticket clients through daily phone calls and emails. 
  • Adhere to department guidelines in relation to call volume, prospecting and productivity 
  • Help maximize renewal business and maintain a high level of customer service to new and existing clients
  • Continually work to train and develop sales skills
  • Consistently enter client data into CRM system throughout the sales process to aid in information sharing between sales and service personnel
  • Represent organization at various networking and/or offsite community events promoting ticket sales
  • Facilitate special projects as assigned
  • Additional related duties as assigned

Essential Requirements:

  • A strong desire to start a career with the best foundation and sales training program in the NFL. A high level of professionalism, competitiveness, work ethic, positive attitude and an eagerness to learn and develop the necessary sales skills to become a selling superstar.
  • Candidate should possess excellent time management and organizational skills in order to effectively manage a large volume of accounts
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate must possess highly professional verbal and written communication skills
  • Ability to handle heavy outbound/inbound phone volume
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • College Degree preferred or equivalent work experience
  • Previous sales and/or customer service experience preferred 
  • Archtics ticketing system and Microsoft CRM experience preferred
  • Strong written and oral communications skills
  • Bilingual (English/Spanish) a plus but not necessary 
  • The ability and desire to work flexible hours including evenings, weekends and holidays 
  • Background check and drug screening will be conducted.
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

About This Application:
It is strongly recommended you include a video elevator pitch in your application. Be sure to state:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

Interview Process:
Individuals selected for interviews will be asked to complete an interview over the phone or via Skype. Following the first round of interviews select candidates will be asked to interview face to face at the Miami Dolphins front office. 

**We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your long term goals and how will starting in our Inside Sales Program best position you to achieve those goals?

2. Why sports sales? Please provide this answer via a YouTube Elevator Pitch by copying and pasting the link to your video here. We strongly suggest that you include a video pitch, as those applications will be reviewed first.

3. In 100 words or less what excites you the most about being accepted into the Membership Development Program?

4. Please copy and past the URL to your video elevator pitch here.

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Administration/General Management: Non-Profit Management
Miami Dolphins Foundation Fundraising Staff - Miami Dolphins (Miami Gardens, FL)

Summary:   The Miami Dolphins Foundation are seeking skilled, motivated and reliable individuals to fill the part time position of Miami Dolphins Foundation Fundraising Staff. Under the direct supervision of the Miami Dolphins Foundation the Fundraising Staff position will assist in the overall fundraising during the Miami Dolphins season at Sun Life Stadium, as well as other Miami Dolphins events throughout the year.             

______________________________________________________________________     

 

CORE RESPONSIBILITES:

 

  • Work ALL Miami Dolphins home games for the 2014 season.
  • Assist with all in-game activities as it relates to fundraising for the Miami Dolphins Foundation.
  • Provide a high quality customer service interaction with all Guests to enhance the entertainment experience.
  • Assist with set up and break down of Prize Wheels, Silent Auction, 50/50 Raffles and other fundraising activities.
  • Other tasks and duties as assigned.
  • Educate fans about the Miami Dolphins Foundation’s mission and core programs.


REQUIREMENTS:

 

  • Must commit to entire Miami Dolphins home schedule and potential home playoff games.
  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and sell raffle tickets.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans might have about the program.
  • Turn in all cash to Coordinator at the end of the game.

 

QUALIFICATIONS:

 

  • Must be comfortable to work in a fast paced, high pressure environment.
  • A professional demeanor with the ability to interact with our fans & front office staff and conduct themselves accordingly.
  • Bilingual (English/Spanish) a plus
  • Ability to stand and walk for long periods of time.
  • Ability to lift 20-25lbs
  • Ability to work in South Florida seasonal weather for long periods of time
  • Strong sales skills a plus

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Finance: Accounting/Finance other
Payroll Specialist - Miami Dolphins (Miami, Fl)

 MIAMI DOLPHINS/SUN LIFE STADIUM

JOB DESCRIPTION

 POSITION:                Payroll Specialist

 DEPARTMENT:      Finance

REPORTS TO:        Payroll Supervisor

STATUS:                  Non-Exempt-Hourly       

SUMMARY:              Primary back up to Payroll Supervisor and data entry into HRIS system.      

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

                                                                                                                  

·        Assist with the process of  the bi-weekly, semi-monthly and player payroll

·        Input all data for new team members, inter and intra company transfers, promotions and salary adjustments

·        Update employee files in ADP as needed

·        Process PTO report each payroll

·        Process terminations in ADP

·        Ensure all new hourly employees are enrolled in Kronos (Timekeeping System)

·        Provide new hourly employees with log in information and instructions for Kronos

·        Send managers reports on headcount, pay rates, phone number as needed

·        Employment verifications

·        Unemployment Compensation Claim responses

·        Unemployment Compensation Audit responses

·        Census reports for Pension, 401(k)

·        Process 401(k) report for each payroll

·        Provides 401(k) information for the annual 401(k) audit

·        Update 401(k) changes to team members’ ADP file

·        Other related duties as assigned

 ESSENTIAL REQUIREMENTS:

 ·        Education: College degree preferred

·        Work Experience: Two to three years general office experience.

·        Knowledge: Thorough knowledge of ADP HRIS/Payroll System and Kronos timekeeping system

·        Must work well under pressure and able to meet payroll deadlines.

·        Communication Skills: Strong listening and verbal skills to resolve payroll discrepancies with employees

·        Computer Skills: ADP, Microsoft office

·        Ability to work nights, weekends and holidays

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Can you pass a drug and background screening?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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