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Sales & Marketing: Premium/Suite Sales
ACCOUNT MANAGER - PREMIUM SALES - Miami Dolphins (Miami Gardens, Fl)

Overview: 

-          We are looking for “Elite Sellers” to sell the new home of the Miami Dolphins. This world-class, renovated stadium will be a global entertainment destination and the home to the Miami Dolphins, University of Miami football and the Orange Bowl. It will also play host to world class events such as the Super Bowl, College Football Championship, international soccer matches, and major festivals and concerts. More details of our project can be found by visiting www.NewMiamiStadium.com.

-          The Dolphins have seen record growth in ticket sales over the past year owning the largest percentage increase in the NFL. The team is investing over $400mm to develop a New Stadium highlighted in an article by the Miami Herald.

Summary:

-          Primarily responsible for selling new stadium premium inventory including but not limited to, annual suites, single game suite rentals, living room boxes, and club seats on multiple year contract terms. Professional, self-motivated, positive individual.  Work closely with Premium Sales leadership team to maximize revenue.

Major Responsibilities:

·        This position will be focused on prospecting, appointment setting, executing sales presentations, and closing sales.
·        Set and conduct out of office sales appointments throughout South Florida in addition to hosting appointments in our state of the art preview center.
·        Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings.
·        Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends, and game days.
·        The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales goals.
·        Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
·        Candidate should possess both the personal and professional communication skills to conduct face to face presentations.

Job Requirements:

·        Proven ability to work in a team-oriented environment and effectively influence and communicate with C-Level clients
·        Prior sports or media sales experience is preferred.
·        Professional verbal and written communication skills
·        Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
·        Previous working experience with Microsoft CRM is a plus
·        Candidate must have a strong work ethic and a desire to build a career in professional sports
·        Bachelor’s Degree or equivalent

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

If you feel that you excel in face to face sales presentations and have demonstrated a strong work ethic and an aspiration to build a career in professional sports, then we want to hear from you!

 **We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

About This Application:
It is strongly recommended you include a Youtube Video in your application. Be sure to state:

  • Your Name
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

How to upload a video to Youtube Elevator Pitch:
http://www.teamworkonline.com/upload_your_video_pitch.cfm

Job Questions:

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your long term career goals?

2. Why do you love working in sports sales?

3. In 100 words or less, tell us about your most memorable sale.

4. Please copy and paste the URL to your Youtube video as asked above.

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Sales & Marketing: Ticket Sales
Account Executive, Business Development - Miami Dolphins (Miami Gardens, Fl)

Summary

Are you ready to start your career in sports? The Miami Dolphins are the perfect team to begin your professional journey. Not only do we have one of the biggest sales and service teams in sports today but we have just started a $400 million dollar stadium renovation. The renovated stadium will be a global entertainment destination and the home to the Miami Dolphins, University of Miami football and the Orange Bowl. As a member of the Miami Dolphins sales team, you are responsible for generating new business revenue through membership sales and suite leases. The Dolphins have seen a record growth in ticket sales over the past year, owning the largest percentage increase in the NFL.

Major Responsibilities  

• Meet or exceed yearly and short term sales goals
• Focus on appointment setting, executing sales presentations and closing sales
• Set meetings with local decision makers of small businesses and large corporations
• The candidate will be accountable to certain levels of activity (calls and appointments)
• Candidate must be available to work a flexible schedule, including select weekends and holidays
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill with a “best in class” attitude

Knowledge, Skills and/or Abilities

• Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
• Previous work experience with Microsoft CRM is a plus
• Prior sports or media sales experience is preferred
• Excellent customer service skills
• Ability to present sales material to large groups and clients

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university
• Proven track record of 1-2 years of high level sales success

 **We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

About This Application:
It is strongly recommended you include a Youtube Video in your application. Be sure to state:

  • Your Name
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

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Information Systems/Technical: Technical Support/Help Desk
Help Desk Support - Miami Dolphins (Miami Gardens, FL)

SUMMARY: Responsible for providing support services as defined by the Senior Network Manager. These services can include system support, user support, development, and/or documentation. The Staff Assistant should be in a senior level curriculum with exposure to Information Technology skills or as required for the specific duty.  The Staff Assistant will be assigned to specific projects/tasks.

ESSENTIAL FUNCTIONS:

Solutions Support & Services:

  • Provide system support for hardware devices, software solutions and/or documentation services.

  • Proficient with networking skills, hardware troubleshooting, system software, diagnostics tools, routers, switches, etc..

  • Assist supporting users needs

  • Responsible for documenting all work performed and adhering to the Information Technology Policies & Procedures.

Technical Awareness:

  • Highly skilled in the technology needed for the specific project assignment

  • Leverage with the internal/external resources to provide optimal technology solutions

 REQUIREMENTS:

  • Enrolled in an advanced curriculum relating to Information Technology or MIS

  • Skilled and experienced in working with Windows and /or specific hardware devices, as dictated by the project assignment

  • Able to manage various tasks and business needs as needed

  • Posses excellent communication and writing skills

  • High level of professional and presentation

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Information Systems/Technical: Technical Support/Help Desk
Help Desk Support Specialist - Miami Dolphins (Miami Gardens, FL)

SUMMARY: Responsible for providing hardware and software support services to include, but not limited to, business system support, user support, inventory management and maintaining, developing the technical knowledge base for the enterprise. The candidate must have a willingness to work a flexible schedule which includes early mornings, nights, weekends and holidays on a shifting schedule.

ESSENTIAL FUNCTIONS:

Solutions Support & Services:

  • Provide system support for hardware devices, software solutions and/or documentation services.

  • Experience with Active Directory user support

  • Proficient with networking skills, hardware troubleshooting, system software, diagnostics tools, printers, copiers, routing devices.

  • Assist supporting users’ needs relative to desktop business applications, interfaces, configuration and remote services

  • Assist football operations with video distribution services, supporting remotely the football administration, scouts, coaches as needed

  • Responsible for documenting all work performed and adhering to the Information Technology Policies & Procedures.

  • Should have familiarity with mobility devices and Wi-­?Fi

Technical Awareness:

  • Highly skilled in the technology needed for the specific project assignment

  • Leverage with the internal/external resources to provide optimal technology solutions

  • Ability to navigate thru various tech sites to effectively find resolution

  • Capable of supporting telecommunications, with exposure to VoIP solution

  • Mobile Device Management experience is a plus

REQUIREMENTS:

  • Enrolled in or graduate of an advanced curriculum relating to Information Technology or MIS

  • Traveling with the team for away games is very likely.

  • Skilled and experienced in working with Windows and /or specific hardware devices, as dictated by the project assignment

  • Able to manage various tasks and business needs as needed

  • Possess excellent communication and writing skills

  • High level of professional and presentation

  • Willingness to work various shifts to support football operations as well as travel with the team

  • Ability to work on game day as designated by his department head

  • Good business sense, understands security implications and maintains high level of integrity and professionalism

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Sales & Marketing: Ticket Sales
MEMBERSHIP DEVELOPMENT ASSOCIATE - Miami Dolphins (Miami Gardens, FL)

Overview: It’s time to start your career in sports sales! The Miami Dolphins Membership Development Team offers sales professionals the training, coaching, and environment to establish the foundation for a successful career in professional sports. This individual will be developed under the best entry level sales training program in the National Football League.

The Miami Dolphins, under the ownership of Stephen Ross and the leadership of President and CEO Tom Garfinkel, have established one of the most dynamic sales teams in professional sports. The Dolphins are developing a New Stadium in South Florida and have seen record growth in ticket sales over the past year. To learn more about the New Stadium, watch this video of New Dolphins Stadium. Additional New Stadium information can be found here in an article by the Miami Herald which highlighted the changes.  Also, the team recently set the all-time NFL record for Group Tickets sold in a single year, highlighted here in an article by USA Today.

Members of the Membership Development Program receive comprehensive training enabling them to sell a full menu of products including Season Tickets, Group Events, Club Seats, and Suites. The Dolphins primary focus is to develop and promote the industry’s top performers from within Inside Sales and build successful careers in the sports industry. Over the past year alone, fifteen (15) Members of the Program have received promotions to full time sales positions throughout the sports industry.

Description: Membership Development Associates work 40 hours per week and are responsible for 100 + outbound calls each day in addition to conducting at least two (2) face to face appointments per day. New business calls are intended to set appointments at the Dolphins brand new Preview Center showcasing the New Stadium, as well as make sales over the phone with a full menu of ticket products. In addition to day-to-day responsibilities, game-day responsibilities include prospecting at sales tables, servicing client accounts, and other related duties as  may be assigned.

 Expectations:

  • Strong work ethic with a competitive approach to exceeding goals and expectations
  • High energy and positive attitude
  • Act as a role model within and outside the Miami Dolphins organization
  • Desire for learning and a professional development
  • Meet department productivity standards

Essential Duties and Responsibilities:

  • Contact current and past customers and qualified sales leads to generate new sales
  • Prospect for new sales leads to generate new sales.
  • Ability to sell and up-sell, including but not limited to: season ticket plans, group events and suites.
  • Responsible for working on a computerized ticketing system
  • Mail ticket orders and product information
  • Handle all facets of work associated with incoming customer inquiries for Miami Dolphins season ticket sales
  • Perform other duties as assigned
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

Experience, Education and Licensure:

  • Bachelor’s Degree
  • Strong customer service focus: project positive, helpful attitude and willingness to go above and beyond
  • Excellent communication skills (verbal and written) and active listening skills
  • Must be proficient in data entry and detail oriented
  • Flexibility to work shifts that include evenings and weekends
  • Ability to work well within a team environment, yet comfortable completing tasks independently
  • Self-starter with the ability to be creative within a structured environment

Knowledge, Skills, and Abilities:

  • Must be computer literate with knowledge of Microsoft Office applications (Word, Excel, Outlook) and demonstrate proficiency utilizing the Internet
  • Must have excellent communication skills, good grammar, voice and diction
  • Must have strong interpersonal skills and a team oriented spirit to provide exceptional service to our Dolphins fans
  • Ability to understand products and services, research and communicate information and record daily activities in a fast-paced environment

Physical Demands:

While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear. Occasional lifting of 20 pounds required.

Work Environment:

Work is normally performed in a typical interior/office work environment however employee will have “game-day” responsibilities.

Interview Process:

Individuals selected for interviews will be asked to complete an interview over the phone or via Skype. Following the first round of interviews select candidates will be asked to interview face to face at the Miami Dolphins front office. 

About This Application:
It is strongly recommended you include a Youtube video in your application. Be sure to state:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

 How to upload your YouTube Video:
http://www.teamworkonline.com/upload_your_video_pitch.cfm

 **We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

Job Questions:

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your long term goals and how will starting in our Inside Sales Program best position you to achieve those goals?

2. Why sports sales?

3. In 100 words or less what excites you the most about being accepted into the Membership Development Program?

4. Please copy and paste the URL to your Youtube elevator pitch here.

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Facility Operations/Security: Security
Security Guard - Miami Dolphins (Davie, FL)

SUMMARY: To observe and report at an assigned post. To ensure safety and enforces Company policy.

ESSENTIAL FUNCTIONS:

·         Greets visitors at front desk and directs to appropriate areas.

·         Patrol Facility on foot.

·         Answer phones.

·         Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.

·         Responsible for logging keys and security pass cards to janitorial staff or other vendors.

·         Logging in deliveries and informing staff of their arrivals.

·         Responsible for logging all team vehicle activities. 

·         Maintain and monitor fire/burglar alarms and CCTV systems.

·         Take action in emergency situations such as illness, safety hazards, or other unusual situations.

·         Be able to implement policies and procedures as outlined in Security Handbook.

·         Perform other duties as assigned.

ESSENTIAL REQUIREMENTS:

·         Must be at least 18 years of age or older.

·         Must have a high school diploma or GED.

·         Report writing skills.

·         Ability to walk throughout the facility and climb stairs (especially for emergencies).

·         Background check required (no criminal convictions).

·         Verifiable employment history.

·         Authorized to work in the United States.

·         Basic computer skills. (MS Windows)

·         Neat and professional appearance.

·         Friendly and professional demeanor.

·         Ability to maintain satisfactory attendance and punctuality standard.

·         Negative result on pre-employment drug screen.

·         Flexible to work nights, weekends and holidays.

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Internet/New Media: Web Design/Development
Web Developer - Miami Dolphins (Miami Gardens, FL)

Summary

This role is responsible for designing, coding and modifying multiple company websites, from layout to function. You will work with the multiple parties to update the current team site, modify existing sites as well as create new sites all which will utilize the current best practices and technologies, are in line with our brand guidelines and feature user-friendly design and clear navigation.

Responsibilities

  • Write well designed, testable, efficient code by using best software development practices

  • Must have a strong understanding of UI, cross-browser compatibility, general web functions and standards.

  • Deep expertise and hands on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery (or similar library) and API's.

  • Integrate data from various back-end services and databases

  • Be responsible for maintaining, expanding, and scaling all our sites

  • Experience in Mobile Optimization and Responsive Design principles

  • Ensure all sites are utilizing Search Engine Optimization best practices

  • Stay plugged into emerging technologies/industry trends

  • Work with the Creative Services team to ensure all sites reflect the brand standards

  • Must be able to show examples that feature a priority in design as well as function.

Requirements

  • 5+ years of proven experience in web programming

  • Top-notch programming skills and in-depth knowledge of JavaScript, JQuery (or similar library), HTML, HTML5, CSS, CSS3

  • Familiarity with PHP, Wordpress and Drupal

  • Experience with Social Tools and Relevant API’s (Twitter, Facebook, Instagram, OpenGraph, etc.)

  • Proficient using Adobe Photoshop

  • Basic understanding of Search Engine Optimization process

  • Aggressive problem diagnosis and creative problem solving skills

  • Strong organizational skills to juggle multiple tasks within the constraints of timelines

  • Ability to work and thrive in a fast-paced environment and continually learn emerging web technologies and techniques.

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Football Operations: Coach
Youth Football Camp Coach - Miami Dolphins (Davie, FL)

SUMMARY: 

The Miami Dolphins are looking for enthusiastic camp coaches for the summer for our Youth Programs Department. This person would be responsible for coaching youth football camps for the weeks of June 22-26, June 29 – July 3 and July 6-10.

RESPONSIBILITIES:

  • Assist with the day to day operations of the Miami Dolphins youth football camps.

  • Coach a team of 8-14 children for 3 weeks at the Miami Dolphins Training Facility in Davie, Florida.

  • Assist Miami Dolphins Alumni players in position training as well as Heads Up Football tackling and other activities.

  • Maintain a high level of professionalism at all times while providing extraordinary external and internal customer service to all patrons. 

  • Set-up and breakdown the youth football camps as well ensure the safety and enjoyment of campers.  

QUALIFICATIONS:

  • Experience working with children

  • Strong knowledge of football

  • Playing experience in either flag or tackle football

  • Bilingual (Spanish/English a plus)        

  • Able to lift and move heavy objects

  • Ability to work outside in an active environment

  • The ability and desire to work flexible hours including evenings, weekends and holidays

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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