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Sales & Marketing: Game Operations/Presentation
50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)

Position Profile: 50/50 Raffle – Game Day Staff

Department: Finance

Reports to: Controller

JOB SUMMARY:   The Kansas City Chiefs are looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2016 season and select special events (i.e. Concerts, etc…).   

ESSENTIAL ACCOUNTABILITIES:

  1. Approach fans pre-game and in-game to explain the details of the 50/50 raffle program.

  2. Accurately handle the sale and distribution of the tickets, following program requirements.

  3. Answer questions fans may have about the program.

  4. Turn in all cash and tickets several times throughout and at the end of gameday.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Must have a High School Diploma or equivalent education, 18 or over.

  2. Prior experience handling cash.

  3. Ability to interact positively with large fan base.

  4. Must be detail oriented and have strong organizational skills.

  5. Above average verbal communication skills.

  6. Strong sales skills.

  7. Candidates must be willing to work nights, weekends and holidays if necessary.

  8. Must be able to work in a variety of weather conditions.

  9. Must be able to walk up and down numerous steps and long distances in parking lot and stadium complex.

This position requires an outgoing personality and a passion for raising money for local charities. 

NO PHONE CALLS PLEASE!

Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.


Sales & Marketing: Game Operations/Presentation
50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)

Position Profile: 50/50 Raffle – Game Day Staff

Department: Finance

Reports to: Controller

JOB SUMMARY:   The Kansas City Chiefs are looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2016 season and select special events (i.e. Concerts, etc…).   

ESSENTIAL ACCOUNTABILITIES:

  1. Approach fans pre-game and in-game to explain the details of the 50/50 raffle program.

  2. Accurately handle the sale and distribution of the tickets, following program requirements.

  3. Answer questions fans may have about the program.

  4. Turn in all cash and tickets several times throughout and at the end of gameday.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Must have a High School Diploma or equivalent education, 18 or over.

  2. Prior experience handling cash.

  3. Ability to interact positively with large fan base.

  4. Must be detail oriented and have strong organizational skills.

  5. Above average verbal communication skills.

  6. Strong sales skills.

  7. Candidates must be willing to work nights, weekends and holidays if necessary.

  8. Must be able to work in a variety of weather conditions.

  9. Must be able to walk up and down numerous steps and long distances in parking lot and stadium complex.

This position requires an outgoing personality and a passion for raising money for local charities. 

NO PHONE CALLS PLEASE!

Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.


Sales & Marketing: Client Relations/Customer Service
Fan Experience Seasonal Representative - Kansas City Chiefs (Kansas City, MO)

Position Profile: Fan Experience Seasonal Representative       

Department: Fan Experience                                             

Reports to: Fan Experience Representative

Job Summary: Entry-level position responsible for fielding incoming communication for the Fan Experience Department. Seasonal program is 40 hours a week and is slated to run from August 2016 through January 2017, subject to change.

   

ESSENTIAL ACCOUNTABILITIES

  • Field and respond to all forms of inbound communication coming into the Fan Experience Department.

  • Provide exceptional customer service to all fans and guests not limited to attendees of Chiefs games and special events.

  • Follow up on communication as necessary.

  • Track all communication in CRM.

  • Assist with communication on event day including the text messaging program.

  • Assist with dispatching and recording all wheelchair/courtesy cart requests on event day.

  • Assist with special projects as needed.

     

COMPETENCIES

  • Oral Communications - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.

  • Written Communications - Writes clearly and informatively.

  • Analytical - Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.

  • Judgment - Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.

  • Motivation - Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

 

PHYSICAL REQUIREMENTS

  • Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS)

  • Bachelor’s degree

  • Excellent computer skills

  • Helpful, friendly and patient attitude

  • Strong oral and written communication skills

  • Excellent interpersonal skills

  • Ability to accurately record information

  • Experience with Archtics and/or Microsoft Dynamics a plus

  • Experience in customer service a plus

NO PHONE CALLS PLEASE

Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.


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