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Internships: Any Internship
AV Production Intern - Summer 2015 - Kansas City Chiefs (Kansas City, MO)

JOB SUMMARY: This is an unpaid summer 2015 internship with 65 Toss Power Trap Productions, the in-house production arm of the Kansas City Chiefs, responsible for broadcast, episodic television programming, internet content, in-house company projects, spots, and the in-stadium show. The person selected for this internship will assist the department with a wide variety of audio and video projects. This intern must have audio/video production experience.

Our HD stadium and television shows, and new ventures in online video programming have taken on tremendous upgrades in philosophy and equipment, and we are eager to keep the ball rolling with young energetic, artistic talent thirsty for experience. We give all interns real world, in-the-trenches experience, opportunities to enhance the department, and great referrals when we see them go. The AV Production Intern will shoot video, log, archive, and edit football content and features, and assist in Arrowhead’s control room show. This intern is a functional part of our team and must be coachable to learn proven award-winning philosophies in production. Travel is sometimes necessary and always reimbursed. Approximately 40 hours a week with flexible scheduling.

ESSENTIAL ACCOUNTABILITIES:

1. Produce/shoot/edit video elements to be used in-stadium, TV and/or Internet.

2. Assist in the maintenance of Arrowhead Production equipment.

3. Shoot, log, and archive football footage.

4. Projects include: Cheerleader events, local stories, football plays, web video edits and graphics, football practices and press conferences (with the NFL Network) and 10 home football games at Arrowhead Stadium (season only).

COMPETENCIES:

1. Qualified candidates must possess superior organizational skills and be able to function in a fast-paced, multi-task setting.

2. Individuals must possess excellent oral and written communication skills.

3. Use of analytical skills to identify and improve performance and program execution will be necessary.    

4. Identify and resolve problems in a timely manner.

5. Plan, organize, and implement projects and tasks within an allotted timeframe.

6. Work with others in a professional manner while attempting to achieve a common goal.

7. Must have a working knowledge of the following Microsoft Office programs: Word, Excel, PowerPoint, Outlook and have internet research skills.

PHYSICAL REQUIREMENTS:

1. Light office duties and activities.

2. Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.

3. Ability to push and pull objects, reach, bend, walk, sit and/or stand, climb, balance, kneel, crouch, or crawl.

4. Must be able to lift/carry objects weighing 20+ lbs.

5. Ability to work in a moderate to loud environment during events and inclement weather temperatures.

MINIMUM QUALIFICATIONS (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

1. Video Production Experience including Writing, Non-Linier Editing (Premiere Pro), Camera Operation, Lighting and Audio Set Up.

2. Knowledge of After Effects and Photoshop and/or other relevant Multimedia software preferred.

3. Knowledge QuickTime, MPEG and various audio files (mp3/.wav) preferred.

4. Demonstrate strong creative skills that can be applied to TV, In-Stadium and Internet production applications.

5. Must be a willing and able team player, ready to learn new concepts and processes, and willing to travel for shoots when necessary.

6. Must be able to shoot video. We can train. DSLR/Panasonic P2/Arri Amira/Red Epic camera experience a plus.

7. Strong organizational and communication skills.                            

QUICK FACTS / REQUIREMENTS:

Any relocation fees are the responsibility of the intern.

All candidates must have authorization to work in the U.S.A.

All candidates must receive college credit for their internship.

The internship is an unpaid position.  

HOURS REQUIRED: Minimum of 30 hours per week, ideally 8am-5pm Monday - Friday, or Monday – Thursday.  Must be flexible to work events on the weekends when necessary.

The Kansas City Chiefs Football Club is an equal opportunity employer, which appreciates and welcomes a diverse workforce. All qualified candidates are encouraged to apply.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: We only offer internships to those who can receive college credit. If selected will you be able to receive college credit for this internship?

2. Yes/No: I am available to work a minimum of 30 hours during the summer 2015 semester starting mid-May and working through the first part of August?

3. Yes/No: I am available for weekend and evening work if necessary?

4. Yes/No: I understand that this is an unpaid internship.

5. Are you a college athlete? If so, what sport?

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Internet/New Media: Head of Web/Media Content
Director of Digital Media & Strategy - Kansas City Chiefs (Kansas City, MO)

Position Profile: Director of Digital Media 

Department: Digital Media

Reports to: Sr. VP of Business Operations

Job Description: The Director of Digital Media & Strategy will oversee the strategy, execution and management of the Chiefs' online, social and mobile properties. They will be responsible for all analytics, user acquisition, content strategy & creation, project management, budget monitoring and performance, and vendor relationship management. They will work closely with corporate sales, ticketing, retail, customer relations, marketing and communications departments to develop, execute and maximize messaging impact.

Job Responsibilities:

Content creation, review and approval

  • Conceive and direct written content strategy plan with writers & digital team

  • Provide proactive, decisive and daily content review

  • Review & set content approval philosophy with communication team

    Content Strategy Planning  

  • Oversee direction, development and strategy of kcchiefs.com

  • Develop written, social and video content strategy

  • Occasional graphic design

    Corporate Sponsorships/Advertising

  • Research and present digital revenue generation initiatives

  • Create sponsored campaign concepts for corporate sponsorship and suites sales

  • Create proposal mock-ups of sponsored inventory

  • Management of all digital / social inventory

  • Execute digital campaigns

  • Development of Chiefs Mobile App inventory strategy

        

    Mobile Experience & Marketing

  • Develop and execute in-game interactive campaigns 

  • Manage and grow Chiefs mobile app

  • Create monetization strategy for mobile integration with sponsor & loyalty program

  • Create in-venue mobile commerce integration with retail 

  • Explore and implement new mobile technologies

    Social Media

  • Develop a comprehensive social media programming strategy

  • Develop and enforce sponsorship framework

  • Development of social media promotional campaigns

  • Social media monitoring to track and engage fans in real-time

    Analytics

  • Analyze web, mobile and social traffic using Omniture

  • Generate ad-hoc reports for sales team and executives

  • Provide reporting and proof of performance for all sponsored digital campaigns 

        

    Digital Management

  • Develop annual business plan

  • Attend various departmental meetings

  • Represent Chiefs to the NFL Digital office

  • Consult with other teams and NFL on best practices, trends and new initiatives  

    Future Initiatives

  • New technology exploration

    The successful candidate will have:

  • 6+ years of increasingly responsible professional experience in project management, analytics and digital marketing
  • Significant experience in creating digital sales platforms for sponsorship
  • Significant experience with mobile apps, ticketless technology and integration of third party applications including loyalty programs 
  • Experience managing and launching digital products
  • Creative, hands-on and entrepreneurial attitude
  • Ability to manage employees, communicate and collaborate effectively across the organization

NO PHONE CALLS PLEASE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a Bachelors degree or business experience equivalent?

2. Please explain expertise in mobile app integration & deployment within your current field.

3. What detailed experiences do you have using data analytics specifically Omniture?

4. Do you currently read & review all written content on your website?

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Facility Operations/Security: Event Guest Relations
Event Coordinator - Kansas City Chiefs (Kansas City, MO)

Position Profile: Event Coordinator

Department: Stadium Operations

Reports to: Events Manager

Status: Part-Time/Non-Exempt

JOB SUMMARY:  The Event Coordinator is the primary point of contact for internal and external event clients and coordinates all aspects of the day-of execution of the event to ensure flawless operation of assigned events at Arrowhead Stadium.

ESSENTIAL ACCOUNTABILITIES:

  1. Primary day-of contact for event clients at Arrowhead Stadium as assigned.
  2. Provide information and coordinate support staffing including conversions, engineering, housekeeping, security, audio/visual, telecommunications, box office and event staff personnel.
  3. Assist with client concerns, facilitate special aspects of event activation, and troubleshoot any issues arising at event to ensure flawless execution of all aspects of event.
  4. Prepare supporting documentation for each event and distribute to appropriate staff; communicate changes before and during events.
  5. Inspect facilities and leased areas to ensure they are being maintained properly for events and ensure compliance with applicable fire, building and safety codes.
  6. Attend various weekly scheduled events and operations meetings.

 COMPETENCIES:

  1. Analytical Skills-Synthesize information; uses intuition and experience to complement data; designs and generates creative solutions.

  2. Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.

  3. Technical Skills-Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.

  4. Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.

  5. Written Communications- Writes clearly and informatively.

  6. Innovation-Displays original thinking and creativity. Meets challenges with resourcefulness.

  7. Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.

  8. Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

 PHYSICAL REQUIREMENTS:

  1. Light office duties and activities.

  2. Long periods of standing and walking.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Experience in event operations in a stadium, arena, convention center or public assembly facility setting.

  2. Working toward a bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing or related field.

  3. Flexibility in work schedule.  Ability to work days or nights, weekends and holidays on a consistent basis.

  4. Strong computer skills including Microsoft Office applications, word processing, spreadsheets, database, presentation and Internet software.

  5. Demonstrated strong customer service skills.

  6. Knowledge of A/V equipment and electronic systems in public assembly facilities.

PREFERRED QUALIFICATIONS (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Two to four (2-4) years of increasingly responsible experience in event operations in a stadium, arena, convention center or public assembly facility setting.

  2. Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing or related field.

  3. Knowledge of Public Assembly facility management.

  4. Proven ability to identify the needs of users of the facility.

  5. Demonstrated familiarity with facility use contracts.

  6. Knowledge of fire and public safety regulations.

NO PHONE CALLS PLEASE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have two to four years of increasingly responsible experience in event operations in a stadium, arena, convention center or public assembly facility setting?

2. Yes/No: Do you have a Bachelor's degree from an accredited college/university with major coursework in facility, hospitality and business management, marketing or related field?

3. Yes/No: Are you familiar with facility use contracts?

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Internet/New Media: Graphic Design/Creative Services
Graphic Design Assistant - Kansas City Chiefs (Kansas City, MO)

Position Profile: Graphic Design Assistant

Department: Marketing Department

Reports to: Graphic Designer

Duration: May 2015 - May 2016

Status: Part-Time

JOB SUMMARY: The Kansas City Chiefs are seeking a creative and qualified Graphic Design Assistant to work alongside our Graphic Designer on all creative projects and services as a part-time employee.  Applicant must have a degree in Graphic Design or a design related field, any additional years of experience are recommended.  Must understand branding and be able to work with a strict style guide.  Applicant must be able to work as a team in a fast-paced environment.  Must possess strong organization skills, attention to detail, spacing, hierarchy, and should be able to work under pressure on a multitude of tasks.  All candidates must have a substantial knowledge of Adobe Creative Suite Programs, Photoshop, InDesign, and Illustrator.  Some After Effects knowledge is a plus.  Candidate must be proactive, creative and have a passion for graphic design and sports.       

ESSENTIAL ACCOUNTABILITIES:

  1. Designing promotional material (posters, print ads, postcards, brochures).

  2. Produce web graphics, email marketing, ads, website backgrounds.

  3. Brand Management; understanding how to work within a style guide.

  4. Event support (invitations, signage, credentials, t-shirts)

  5. Assist with photo editing and manipulation of graphics for sponsor and marketing needs.
  6. Manage graphic design requests from across the Kansas City Chiefs organization from start to finish.
  7. Assist Graphic Designer as needed.

  8. Other duties as assigned.

COMPETENCIES:

  1. Qualified candidates must possess superior organizational skills and be able to function in a fast-paced, multi-task setting.

  2. Must have strong conceptual skills and creativity.

  3. Individuals must possess excellent oral, written and visual communication skills.

  4. Identify and resolve problems in a timely manner.

  5. Plan, organize, and implement projects and tasks within an allotted timeframe.

  6. Work with others in a professional manner while achieving a common goal.

  7. Must have a substantial knowledge of the following Adobe Creative Suites and Microsoft Office programs: Photoshop, InDesign, Illustrator, Word, Excel, PowerPoint, and Outlook.

 

PHYSICAL REQUIREMENTS:

  1. Light office duties and activities.

MINIMUM QUALIFICATIONS (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Undergraduate Degree or equivalent work experience preferred.

  2. A portfolio is required in order to be considered for this opportunity.  Please submit past and current work in either a PDF document or provide a link to your website.  Online portfolio is strongly preferred. 

  3. Housing available in the Kansas City area.

  4. Must know Adobe Creative Suite (CS5 or above), strong skills in Photoshop, InDesign, Illustrator, and Adobe Acrobat are required.  Ability to work on Macintosh and Windows computers. 

  5. A good understanding of design methodologies, branding strategies, marketing, advertising, social media, typography, and copy writing.

  6. Comfortable working on multiple projects with tight deadlines in a fast-pace team environment.

  7. Great organizational skills, a keen attention to detail with the ability to work well under tight deadlines.

HOURS REQUIRED:  

This position is for someone who is willing to work part-time 4-5 days a week. 

If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply now.

 

NO PHONE CALLS PLEASE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am available to work 4-5 days a week part-time from May 2015 through May 2016?

2. Yes/No: Do you have a degree in graphic design or a design related field?

3. Yes/No: Do you have a strong skills in Adobe Suite programs (Photoshop, InDesign, Illustrator)?

4. Yes/No: Do you have organizational skills and an eye for detail?

5. Date available to start?

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Sales & Marketing: Corporate Sponsorship Sales
Manager, Partnership Development - Kansas City Chiefs (Kansas City, MO)

Position Profile: Manager, Partnership Development

Department: Corporate Partnerships

Reports to: Vice President, Business Development

Supervises: NA

Status: Full-Time, Exempt

JOB SUMMARY: The Kansas City Chiefs are currently seeking a highly motivated, experienced, energetic, and talented individual to focus on building long-term, integrated, strategic partnerships. 

BASIC RESPONSIBILITIES

  • Establish leads and develop new relationships with potential corporate partners

  • Negotiate corporate partnership contracts on behalf of the Kansas City Chiefs, including provisions related to activation, advertising, appearances, community relations, tickets, suites, etc.

  • Support Vice President, Business Development in the development, execution, and monitoring of sales and prospecting process and new business goals of Corporate Partnerships department

  • Work with Partnership Activation staff to direct research, case studies, industry best practices, measurement modeling, etc. in an effort to contribute to the pursuit of new partnerships

  • Develop complete and thorough understanding of current Kansas City Chiefs inventory, programming, and assets

  • Work closely with the Partnership Activation staff to direct seamless transfer of executed partnership programs to the Partnership Activation staff to ensure Kansas City Chiefs’ compliance with contractual obligations and optimal positioning for growth of the new partnership

  • Work with Partnership Activation staff to develop partnership collateral that focuses on a potential partner’s business, clearly establishing an understanding of the goals and objectives of the company with whom the business is being pitched.

  • Host prospects at Kansas City Chiefs games and events throughout the calendar year in order to build and develop important relationships

  • Contribute to the ideation around key platforms that could be established to provide a potentially impactful sales proposition for potential partners

  • Represent the Kansas City Chiefs in a positive and professional manner at all times

  • Assume other duties, as assigned, by Vice President, Corporate Partnerships

QUALIFICATIONS

  • Demonstrate capability as a strategic thinker with general understanding of multiple business disciplines

  • Significant experience generating revenue with a national brand and pursuing revenue in national scope

  • Strong personnel management, communication, time management and organizational skills.  Proven ability to multi-task and manage projects on strict deadlines

  • Ownership of relationships with major brands, as well as notable and impactful sports marketing agencies

  • Ability to work well with co-workers and supervisors in a team environment

  • Minimum three (3) years successful experience in generating sponsorship revenue

  • Ability to communicate effectively and professionally is required, both in written and spoken form

  • Must possess ability to correctly use punctuation and grammar

  • Technical aptitude and experience in the development of proposals, contracts, and appropriate financial formats

  • Ability to work flexible hours, including evenings, weekends, holidays and extended hours, as necessary

  • Ability to travel, as necessary

  • Minimum of 4-year Bachelor’s Degree; Master’s Degree, or equivalent experience, preferred

  • Must be proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint)

  • Experience working on a customer relationship platform is preferre

NO PHONE CALLS PLEASE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a minimum three (3) years successful experience in generating sponsorship revenue?

2. Yes/No: Do you have the ability to work flexible hours, including evenings, weekends, holidays, travel and extended hours as necessary?

3. Yes/No: Do you have a 4-year Bachelor's Degree; Master's Degree, or equivalent work experience?

4. Yes/No: Do you have strong personnel management, communication, time management and organizational skills?

5. Yes/No: Do you have the proven ability to multi-task and manage projects on strict deadlines?

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Sales & Marketing: Ticket Sales
Seasonal Sales Representative - Kansas City Chiefs (Kansas City, MO)

Position Profile: Seasonal Sales Representative

Department: Ticket Sales

Reports to: Manager of Ticket Sales

Total Compensation: $10/hour + Commission

Job Summary: Entry-level position responsible for sale of season tickets, group tickets, renewals and sale of non-Chiefs event tickets (as needed) for the Kansas City Chiefs at Arrowhead Stadium. Seasonal program is slated to run from March 2015 until November 2015, subject to change. Highest performing candidates from Seasonal program will be considered for full-time status at the end of the term.


ESSENTIAL ACCOUNTABILITIES:
1. Outbound selling of Kansas City Chiefs season tickets, group tickets, and renewals.
2. Act proactively to create opportunities for new business with existing customers.
3. Provide excellent customer service and generate repeat business and referrals.
4. Represent the Chiefs organization in an exemplary manner.
5. Participate and contribute to weekly sales team meetings and training sessions.


COMPETENCIES:
1. Motivation- Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.
2. Judgment- Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.
3. Innovation- Displays original thinking and creativity. Meets challenges with resourcefulness.
4. Problem Solving- Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.
5. Oral Communications- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
6. Technical Skills- Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.


PHYSICAL REQUIREMENTS:
1. Light office duties and activities.


MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):
1. Four year college degree.
2. Assertive, competitive, passionate and goal oriented.
3. Strong work ethic and a desire to build a career in sales in professional sports.
4. Have a friendly, professional and confident telephone manner.
5. Excellent time management and organizational skills.
6. Effective oral and written communication skills.
7. Experience in sales and cold calls preferred.


NO PHONE CALLS PLEASE

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Yes/No: Do you have sales experience?

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Internships: Any Internship
Summer 2015 Internships - Kansas City Chiefs (Kansas City, MO)

Our Internship Program is designed for highly motivated and committed students who wish to build upon their college education with practical work experience in the fast-paced, results driven world of the NFL.  This internship program offers students opportunities for personal, technical and professional development as well as the opportunity to learn behaviors critical to successful performance on the job.

Our mission is to provide opportunities for one’s skills in areas of organization, planning, administrative, sales, and service through 1) hands-on experience 2) relevant projects and responsibilities, and 3) the knowledge that each intern’s work has benefited the company and has been useful to others.

Final candidates will be selected to participate in the interview process.  Finalists will be contacted with the date of said interview.  Applications will be kept on file until the start of the internship period in which you applied.

No phone calls please!

QUICK FACTS / REQUIREMENTS:

  • Interview expenses such as travel, etc. are the responsibility of the candidate.
  • Any relocation fees are the responsibility of the intern.
  • All candidates must have authorization to work in the U.S.A.
  • All candidates must receive college credit for their internship.
  • Internships are unpaid positions.

 HOURS REQUIRED:

  • 40 hours per week and events/concerts/game days.  Starting mid-May 2015 and working through the first part of August.   

 PHYSICAL REQUIREMENTS:

  • Light office duties and activities.
  • Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.
  • Ability to push and pull objects, reach, bend, walk, sit and/or stand, climb, balance, kneel, crouch, or crawl.
  • Must be able to lift/carry objects weighing 20+ lbs.
  • Ability to work in a moderate to loud environment during events and inclement weather temperatures.

QUALIFICATIONS/SKILLS:

  • Qualified candidates must possess superior organizational skills and be able to function in a fast-paced, multi-task setting.
  • Individuals must possess excellent oral and written communication skills.
  • Must have a working knowledge of the following Microsoft Office programs: Word, Excel, PowerPoint, Outlook and have internet research skills.

AVAILABLE INTERNSHIPS:

Accounting Intern:

Our accounting internship provides exposure to the day-to-day operations of an accounting department in a professional environment.  The Accounting Intern will learn internal audit techniques while obtaining hands on experience in areas such as accounts payable and fixed assets.  Other responsibilities include the completion of Microsoft Excel projects as necessary, tracking the contents of the accounting storage area, and scanning and electronically filing documents.  This position reports to the Controller.

RESPONSIBILITIES:

  • Set-up and maintain numerous accounting spreadsheets dealing with event day activities.
  • Organize and maintain department files for accounts payable and accounts receivable.
  • Assist staff accountant with processing accounts payable for all departments, including but not limited to invoice reconciliations, voucher preparation, and check cutting.
  • Find supporting documentation for all transactions made with corporate credit card.
  • Reconcile daily cash, process deposits and maintain change banks.
  • Prepare, verify and process invoices.
  • Assist with game day inventory tracking and analysis.
  • Bill and credit accounts in the accounts payable system.
  • Prepare and mail bills or statements, and prepare lists of outstanding bills payable.
  • Assist with preparation of daily and month-end reports, and analysis.
  • May audit and proof accounting or other reports for clerical accuracy and conformance to departmental, county, and state procedures.
  • Assist Controller with month-end financial reports.
  • Post journal entries.
  • Assist with various finance and accounting projects.
  • Perform other general front office duties as required.

Cheerleader Intern:  

The Cheerleading Intern will gain valuable hands-on experience while working with the Chiefs Cheerleader Director.  This internship provides exposure to areas such as special events, merchandise sales and inventory, recruitment events, registration and youth programs.

RESPONSIBILITIES:

  • Organize the Junior Chiefs Cheerleader Program and communicate information about upcoming events to members.  
  • Organize and communicate information about Spirit Day.
  • Keep track of calendar grid on inventory and credits.
  • Maintain Cheerleader appearance schedule.
  • Track cheerleader merchandise inventory.
  • Research different pricing and companies when needed.
  • Assist/plan/market/advertise numerous cheerleader special events throughout the year (Spirit Day, Dance Studio Day, etc.).

Chiefs Alumni Relations and Youth Football Intern:  

This internship will be composed of planning, coordinating and supervising the team’s youth football initiatives as well as its alumni activities. The intern will be expected to exercise proper initiative and judgment in the supervision of all youth football and alumni initiatives, as well as all other departmental outreach events. Outreach, marketing, communication, leadership and organization are all important elements within this internship.

RESPONSIBILITIES:

  • Plan, evaluate, and coordinate practices, games, and special events on the Youth Football Field facility.
  • Enforce safety rules, schedule field and assure compliance of insurance, health and safety codes.
  • Help facilitate the Chiefs Coach of the Week and Coach of the Year programs, as well as other youth football programing.
  • Help to manage and coordinate Chiefs Ambassador meetings, appearances and annual Ambassador Golf Tournament.
  • Assist in other alumni initiatives.
  • Track and manage media coverage of Chiefs Community Caring Team initiatives.
  • Respond and coordinate daily to donation/appearance requests.
  • Assist with mailings and other distributions.
  • Perform other duties as assigned by the Community Outreach Coordinator or other departmental staff.

Chiefs Community Outreach Intern:  

This internship will be composed of interacting with various members of the Kansas City Chiefs organization in regards to community outreach efforts and appearances. In addition, the intern will aid in responding, planning and coordinating appearances tied to local charitable causes and will be working closely with non-profit organizations. Outreach, marketing, communication, leadership and organization are all important elements within this internship.

 RESPONSIBILITIES:

  • Act as a liaison and representative for the Kansas City Chiefs with community groups.
  • Assist the Community Relations Manager in development, recommendation and implementation of goals and policies.
  • Support members of the Chiefs Community Caring Team in regards to outreach appearances.
  • Aid in the planning and execution of community outreach initiatives.
  • Work in unison with the team’s Communications and Digital Media Departments to pitch and promote community outreach programming.
  • Track and manage media coverage of Chiefs Community Caring Team initiatives
  • Respond and coordinate daily to donation/appearance requests.
  • Assist with mailings and other distributions.
  • Perform other duties as assigned by the Community Relations Manager or other departmental staff.

Corporate Partnerships Intern:  
The Corporate Partnerships Intern will learn from the corporate partnerships team to research, support the prospecting process, help develop pitches, and learn the process behind partnership activation.  The intern will gain hands-on experience in professional sports marketing and business development.  In addition to other tasks, the intern will assist in the design, development and execution of intense marketing presentations for high-end decision-makers from prospective and current partners, interact with key executives and decision-makers from prestigious local, national and international companies and learn the process of the creation, measurement, and communication of the value provided by an association with the Kansas City Chiefs.

RESPONSIBILITIES:

  • Lead generation – researching key corporate partnerships prospects, finding high level contact information and following up with sales managers on these leads.
  • Monitor national, regional, and local sponsorship activity – stay current with new deals from other NFL, MLB, NBA and NHL teams and leagues as well as maintain an awareness of current climate in the national sponsorship space.
  • Chiefs Gameday - Corporate partnerships fulfillment, VIP hospitality, sponsor entertainment and in game promotional assistance.
  • Current corporate partnerships support – assistance in activation of current partnerships, including ticket fulfillment, gift deliveries, entertainment tracking, etc.
  • Corporate Partnerships Coordinator support – when necessary, assisting the Coordinators in their needs to execute sponsor events, programs and hospitality.
  • Meeting preparation – assisting with the details in advance of a new business presentation meeting or current sponsor meeting, including room preparation, company research, food and beverage support, etc.
  • Ideas – We are always looking for new, fresh ideas, feel free to contribute.

Customer Relations Intern:  
This internship will be composed of interacting with Chiefs Season Ticket Members, fans and all guests of Arrowhead Stadium.  Strong written and verbal communication skills, the ability to multitask, leadership skills and high levels of organization are all important elements within the internship.

RESPONSIBILITIES:

  • Assist Customer Relations staff with written and verbal communications to Season Ticket Members and fans.
  • Complete various duties at Chiefs and Arrowhead related events (ie. Season Ticket Member Events, Chiefs Games, College Games).
  • Assist in preparation of staffing for all games and special events.
  • Provide prompt, accurate, courteous service to guests during an event.
  • Assist with the fulfillment and distribution of various promotional items.
  • Perform other duties as assigned.
  • Reports to Customer Relations Representatives.

Event Operations Intern:  
The Event Operations Intern is responsible for providing a standard of excellent service to internal and external guests and staff by assisting with the administrative support and day-to-day operations of the Operations Department – Event Operations, Guest Services, and Game Day Employee Relations.

RESPONSIBILITIES:

  • Assist in the planning and execution of corporate and private events including event set-up and teardown.
  • Assist in the creation of event materials utilizing AutoCAD, Visio, or EBMS.
  • Coordinate meetings with existing and potential clients.
  • Attend meetings with clients as appropriate to prepare for events.
  • Assist department managers with leads and communication.
  • Research potential local and regional events and clients.
  • Work with leadership on developing processes for event operations.
  • Data entry and office administration.
  • Work corporate events and stadium-wide events as needed as a guest service representative.
  • Assist with preparation of seasonal staff hiring events as well as execution.
  • Assist with preparation of training materials for Game Day Staff Trainings as well as execution.
  • Assist in the collection, input and documentation of all required employee information for Game Day event staff.
  • Assist Supervision with the management of employee uniforms/equipment and id-badges and maintain accurate records.
  • Assist Supervision with coordination of the Employee Check-In area and uniform pick-up area.
  • Assist with communications to Game Day Staff in preparation for Event Days.

Event Sales Intern:  

The Event Sales Intern will be responsible for supporting Event Sales Managers by providing administrative, clerical, and client support.

RESPONSIBILITIES:

  • Follow-up on sales leads and direct all sales leads to the appropriate sales manager.
  • espond to questions about event space, current orders, complaints, and all department inquiries.
  • Process sales data and track progress reports.
  • Respond to department emails, phone calls, and other forms of correspondence quickly and professionally.
  • Promote stadium products and services by explaining promotional offers to interested clients.
  • Maintain master client database.
  • Organize events, conferences, and other meetings.
  • Attend trade shows to promote Arrowhead event space.
  • Track sales expenses.

Fan Analytics and Database Intern:

This internship provides an avenue to develop the individual’s skill set in a professional real-world environment while working under direct supervision of the Fan Insight and Analytics Manager.  Experience will be gained in data insight and usage, email marketing and communication plans.  Responsible for the coordination and execution of projects related to database communication and fan analytics.

RESPONSIBILITIES:

  • Assist with email marketing, database communication and campaign analytics.
  • Assist in developing analytical strategy for determining campaign effectiveness including creating of test plans and experimental designs, identification of KPIs based on marking objectives and formation of detailed analysis plans and schedules in accordance with client needs for short and long term planning needs.
  • Prepares comprehensive summaries of analysis results, capturing data driven insights in a compelling manner and offering recommendations to drive marketing strategy and shape current and future business processes that ultimately lead to improved ROI on marketing spend.
  • Assist with the gathering, cleaning and integration of data.
  • Assist with the analysis of fan feedback through various means (i.e. contact reports in CRM, surveys, social media).
  • Assist with developing analytical strategies and efficiencies through the creation of standardized reports.
  • Assist with maintaining and extending our existing analytics infrastructure.
  • Assist with CRM data inputting and exporting.
  • Assist with growing the database quantitatively and qualitatively.
  • Assist with fan engagement activities.
  • Support the marketing plan and fulfillment of the loyalty program.
  • Coordinate the reporting of all loyalty program including but not limited to fulfillment, usage and feedback.
  • Assist with the administration of creating and executing innovative programs to enhance Arrowhead game day and event experience for all fans.
  • Assist with game day and events as needed.
  • Perform additional duties assigned by all members of the Stadium Operations Department.

Human Resources Intern: 

The Human Resources Intern will directly assist the Human Resources Department with a wide range of projects related to HR compliance, recruiting, onboarding, and administration support.  This individual will also be responsible for assisting in the development and execution of various managerial projects and in the completion of all office duties as delegated by the Human Resources staff.

RESPONSIBILITIES:

  • Assist in the hiring and on-boarding process for Game Day Event Staff by preparing new hire paperwork, scheduling new employees for orientation, assisting with orientation, data entry, and file management.
  • Conduct audits of personnel files and assist with department filing to ensure compliance with federal and state regulations.
  • Assist in all aspects of the internship program, including sourcing and screening of candidates, maintaining job descriptions, as well as scheduling and conducting phone interviews.
  • Assist department with event preparation and planning for our Employee Appreciation Day.
  • Respond to all staff and employment inquiries in a timely manner.
  • Maintain the highest levels of confidentiality of sensitive information.
  • Perform organizational and special projects as assigned.

Information Technology Intern:

The Information Technology Intern will assist in providing day-to-day computing support to the staff of the Kansas City Chiefs.  Duties include assisting with upgrades, configurations and migrations of office computers, providing helpdesk support for end users and troubleshooting computer hardware and software issues.

RESPONSIBILITIES:

  • Monitor our Service Desk application for any and all incoming requests from our football and administrative staff.
  • Identify, research, resolve and respond to desktop, laptop and network issues in a timely fashion.
  • Troubleshoot and resolve basic IT support requests using established processes and procedures.
  • Install, repair, maintain and configure hardware (printers, copiers, mobile phones, etc.) and software applications (Microsoft, Cisco, Adobe, etc.) in a network environment.
  • Must possess understanding of Microsoft Windows operating systems, Microsoft Office 2010/2013, and Malware/Anti-Virus tools.
  • Pursuit of an Information Systems or related degree is preferred.
  • Occasional lifting of laptops, desktops, printers, and other equipment.

Marketing & Special Events Intern:  
The Marketing department is responsible for all brand building efforts for the Chiefs organization.  This entails developing key fan insights and translating insights into breakthrough fan engagement efforts.  These efforts may be through traditional media, new media, events, promotions, etc.  The Special Events department is tasked with acquiring and executing large scale concerts, productions & sporting events at Arrowhead Stadium. This requires detailed planning and logistical coordination. This Intern will gain valuable training from the marketing and special events teams, as well as cross-departmental interactions on how to most effectively build a brand.

RESPONSIBILITIES:

  • Marketing – Experience will be gained in media promotions, marketing plans, fact finding, media buying, copy writing, fan experience and other areas of media, marketing & promotions.
  • Chiefs Kids Club – Work on our main youth initiative, the Chiefs Kids Club, including day-to-day operation of the program, grassroots marketing efforts, newsletter development and more.
  • Events – Experience will be gained in event operations, customer service, event acquisition, event research, etc. This experience will include Chiefs games and Special Events depending on the time of year (Draft Party, Red Friday, Gameday production, concerts, training camp, college football, etc).
  • Research – Extensive work will include research projects, finding best practices and innovative marketing tactics, and regular presentation of research.
  • Ideas – We are always looking for new, fresh ideas; feel free to contribute.

Production & Game Entertainment Intern:  

The Production & Game Entertainment Intern will gain valuable hands-on experience while working directly with the Chiefs Manager of Production & Game Entertainment.  The support of this intern will play an instrumental role in the success of the department.  Duties will center on supporting in the planning and implementation of the 2015 game production.  This includes on-field entertainment, fan interaction, video board content strategy, and assisting with other game production related elements as needed.  In addition, the position will provide the unique opportunity to gain experience in both large scale entertainment/ event planning and broadcast production.

RESPONSIBILITIES:

  • Assist with detailed and time sensitive game entertainment planning for the 2015 season.
  • Participate in inter-departmental and vendor planning sessions.  Support all related follow through including detailed coordination and pre-season rehearsals.
  • Work with department to select, confirm, and lock in detailed plans for each game’s Hometown Hero, National Anthem Performers, Contest Winners, etc.
  • Act as liaison and representative for the Kansas City Chiefs with all incoming game entertainment inquiries including Honor Guard and National Anthem.
  • Work directly with Manager of Production & Entertainment to oversee National Anthem tryouts and the Tony DiPardo Fan of the Year program.
  • Support day to day needs of Chiefs in-house production team, 65TPT as assigned by Manager of Production & Game Entertainment.
  • Assist in coordinating partner traffic and affiliate broadcast information for ongoing 65TPT broadcasts including Preseason Game Broadcasts.
  • Track department’s merchandise inventory & related purchases.

Sports Lab Intern:  
The Chiefs Sports Lab powered by Blue KC is located inside the New Arrowhead Stadium featuring hands-on and computer interactive activities promoting the importance of being active in your daily life, good nutrition, and healthy living.  This internship will be composed of interacting with educators, youth and community groups within an educational setting.  Sales, marketing, communication and organization are all important elements within the internship.

RESPONSIBILITIES:

  • Assist with sales and marketing for the Sports Lab to potential groups.
  • Assist in the planning and execution of KC Chiefs Sports Lab Events.
  • Interaction with groups during their visit to the KC Chiefs Sports Lab.
  • Inventory and Organization of Sports Lab materials.
  • Perform other duties as assigned by the Sports Lab Coordinator.
  • Reports to KC Chiefs Sports Lab Coordinator.

Stadium Facilities Intern - AutoCAD LT Drafting:  
The Stadium Facilities Intern will assist the Facilities Department with basic drafting update work of existing CAD drawings from Arrowhead Stadium. Position will focus primarily on working in and organizing CAD drawings of an operational stadium.

RESPONSIBILITIES:

  • Assist with cleaning and updating existing CAD drawings.
  • Organizing existing CAD files in a logical and intuitive manner.
  • Combining files from multiple projects into one updated and current project.
  • Taking accurate measurements in the field and having the ability to accurately replicate them in a drawing space for as built references.
  • Assist with any office work to be completed for Stadium Operations.

Stadium Services Intern:  
The Stadium Services Intern will assist the Stadium Operations department with general prep and office work. This individual will also be responsible for assisting with event preparations, reorganizations, and green initiative programs.

RESPONSIBILITIES:

  • Assist with Club Level reorganization and storage.
  • Assist with Stadium Operations event conversions.
  • Assist with maintaining current equipment inventory for the department.
  • Assist with department office work including checking emails, responding to voicemails, filing, etc.
  • Assist with our Green Initiatives Extra Yard for the Environment program.
  • Assist with checklist and procedural changes.
  • Handle labor workloads and assist with keeping the department organized. 

Suites & Hospitality Intern:  
The Kansas City Chiefs Suites & Hospitality Intern will assist in all premium services, suites and hospitality areas for the organization.  The support of this intern will play an instrumental role in the success of this department.  Duties will include assisting the department with suite sales, planning and facilitation of VIP client events, drafting suite holder communications and assisting with other premium related activities as needed.

RESPONSIBILITIES:

  • Assist the Service Coordinators with any and all tasks pertaining to current clients.
  • Assist the Sales Managers with any and all tasks pertaining to prospects and potential clients.
  • Event Planning, Preparation, Execution, Wrap-Up with regards to all special events.
  • Analyzing Data/Reports.
  • Researching leads and companies in the area.
  • Manage our Suite Show-Ready Process.
  • Learn product offerings and be able to speak knowledgably to potential customers.
  • Assist department on event days.
  • Process and file invoices.
  • Assist as requested in other departmental areas and special projects as assigned.

Ticket Operations Intern:  

The Ticket Operations Intern will be responsible for assisting the box office in day-to-day operations as well as front office operations, games, and events support.  Responsibilities include servicing and communicating with all levels of ticket account holders, processing payments and requests, maintaining records and files and completing other reports and projects as assigned.

RESPONSIBILITIES:

  • Assist with entry level ticket operations tasks.
  • Assist in processing and fulfillment of group ticket orders and over the counter purchase of tickets.
  • Provide Game Day/Event assistance to ticket holders.
  • Assist with the scanning and electronic organization of all relevant ticket office season ticket holder documentation.
  • Assist in updating season ticketholder database.

Ticket Sales & Tours Intern:  

The Ticket Sales & Tours intern will gain valuable experience in a support role for all ticket sales initiatives including: Season Ticket Member retention, new Season Ticket Member sales, new group ticket sales and renewal.  The Ticket Sales & Tours Intern will also assist in the organizing and servicing of the Stadium Tour program, Tailgate Events at Chiefs home games as well as assist with other ticketing related activities throughout the year as needed.

RESPONSIBILITIES:

  • Database/report management, entry and analysis.
  • Assist in the preparation and execution of Tailgate Events at Chiefs home games.
  • Researching, prospecting and compiling lead categories for potential business.
  • Assist in preparation for staffing game day and live event needs.
  • Support Ticket Sales Department with all ticketing initiatives as needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: We only offer internships to those who can receive college credit. If selected will you be able to receive college credit for this internship?

2. Yes/No: I am available to work full-time during the summer 2015 semester starting mid-May and working through the first part of August 2015?

3. Yes/No: I understand that this is an unpaid internship.

4. Are you a college athlete? If so, what sport?

5. Please list your FIRST choice by name of internship from the above.

6. Please list your SECOND choice by name of internship from the above.

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Facility Operations/Security: Facility/Venue Management
VP of Stadium Operations - Kansas City Chiefs (Kansas City, MO)

Position Profile: VP of Stadium Operations

Department: Operations

Reports to: President

Status:Full-Time, Exempt

Job Summary: This senior position will play an active role on the Chiefs Executive team. The role oversees the ongoing operations of Arrowhead Stadium and surrounding premises. Responsibility includes directing an existing team of leaders who oversee facilities, security and event sales/services. This role is responsible for the development and implementation of operational plans that ensure stadium and surrounding premises efficiencies.

                   

ESSENTIAL ACCOUNTABILITIES:

  1. Directly oversight of leadership staff in facilities department; maintenance, engineering, grounds crew, job planning and construction.

    • Facility maintenance, preventative maintenance, housekeeping and building systems

    • Maintain relationship with SEIU leadership and SEIU local authority

  2. Direct oversight of Event Operations, Services and Sales leadership staff; including game day parking.

  3. Direct oversight of Stadium Security leadership staff.

  4. Direct oversight of all concessionaire and vendor related activity at Arrowhead Stadium.

  5. Direct oversight of all vendor relationships related to departmental functions, including concessionaire vendors.

  6. Support all activities related to Chiefs Training Camp held at MWSU.

  7. Communicate and work collaboratively with senior leadership team.

  8. Develop, manage and support fiscal responsibilities to the budget for Stadium Operations, Fan/Stadium Experience, Security and Event Operations/Sales.

  9. Act as the primary liaison with all state, local and national regulatory agencies ensuring facility and corporate adherence to required ordinances.   

  10. Oversee ongoing energy management programs, including all green initiatives.

  11. Act as the “Manager on Duty” as assigned.

COMPETENCIES

  1. Analytical Skills-Synthesize complex information; uses intuition and experience to complement data; designs and generates creative solutions.

  2. Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.

  3. Technical Skills-Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.

  4. Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.

  5. Written Communications- Writes clearly and informatively.

  6. Change Management-Communicates changes effectively. Builds commitment and overcomes resistance; prepares and supports those affected by change and monitors transition.

  7. Leadership-Exhibits confidence in self and others; inspires and motivates others to perform well. Readily accepts feedback from others and provides vision and inspiration to peers and subordinates. Displays enthusiasm, passion and optimism.

  8. Diversity-Demonstrates knowledge of the EEO policy and shows respect and sensitivity for cultural differences. Trains and educates others on the value of diversity and promotes a harassment free environment.

  9. Innovation-Displays original thinking and creativity. Meets challenges with resourcefulness.

  10. Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.

  11. Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

 

PHYSICAL REQUIREMENTS:

  1. Light office duties and activities.

QUALIFICATIONS:

  1. Bachelor’s degree from a four-year college or university.

  2. 7 or more years of Stadium Operations experience.

  3. Experience with relevant venue management systems and technology

  4. Proficient in Microsoft Office products.

  5. Union and construction relationship experience

NO PHONE CALLS PLEASE

                                                                                                                                                                                                                                                                                                                                                                                                                                  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have 7 or more years of Stadium Operations experience?

2. Yes/No: Do you have experience with relevant venue management systems and technology?

3. Yes/No: Do you have union and construction relationship experience?

4. Yes/No: Do you have a Bachelor's degree from a four-year college or university?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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