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Internships: Any Internship
AV Production Intern - Spring 2015 - Kansas City Chiefs (Kansas City, MO)

JOB SUMMARY: This is an unpaid spring 2015 internship with 65 Toss Power Trap Productions, the in-house production arm of the Kansas City Chiefs, responsible for broadcast, episodic television programming, internet content, in-house company projects, spots, and the in-stadium show. The person selected for this internship will assist the department with a wide variety of audio and video projects. This intern must have audio/video production experience.

Our HD stadium and television shows, and new ventures in online video programming have taken on tremendous upgrades in philosophy and equipment, and we are eager to keep the ball rolling with young energetic, artistic talent thirsty for experience. We give all interns real world, in-the-trenches experience, opportunities to enhance the department, and great referrals when we see them go. The AV Production Intern will shoot video, log, archive, and edit football content and features, and assist in Arrowhead’s control room show. This intern is a functional part of our team and must be coachable to learn proven award-winning philosophies in production.  Travel is sometimes necessary and always reimbursed.  Approximately 40 hours a week with flexible scheduling.

ESSENTIAL ACCOUNTABILITIES:

  • Produce/shoot/edit video elements to be used in-stadium, TV and/or Internet.
  • Assist in the maintenance of Arrowhead Production equipment.
  • Shoot, log, and archive football footage.
  • Projects include: Cheerleader events, local stories, football plays, web video edits and graphics, football practices and press conferences (with the NFL Network).

COMPETENCIES:

  • Qualified candidates must possess superior organizational skills and be able to function in a fast-paced, multi-task setting.
  • Individuals must possess excellent oral and written communication skills.
  • Use of analytical skills to identify and improve performance and program execution will be necessary.    
  • Identify and resolve problems in a timely manner.
  • Plan, organize, and implement projects and tasks within an allotted timeframe.
  • Work with others in a professional manner while attempting to achieve a common goal.
  • Must have a working knowledge of the following Microsoft Office programs: Word, Excel, PowerPoint, Outlook and have internet research skills.

PHYSICAL REQUIREMENTS:

  • Light office duties and activities.

MINIMUM QUALIFICATIONS (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  • Video Production Experience including Writing, Non-Linier Editing (Avid/Final Cut), Camera Operation, Lighting and Audio Set Up.
  • Knowledge of After Effects and Photoshop and/or other relevant Multimedia software preferred.
  • Knowledge QuickTime, MPEG and various audio files (mp3/.wav) preferred.
  • Demonstrate strong creative skills that can be applied to TV, In-Stadium and Internet production applications.
  • Must be a willing and able team player, ready to learn new concepts and processes, and willing to travel for shoots when necessary.
  • Must be able to shoot video. We can train. DSLR/Panasonic P2 cameras a plus.
  • Strong organizational and communication skills.

QUICK FACTS / REQUIREMENTS:

  • Any relocation fees are the responsibility of the intern.
  • All candidates must have authorization to work in the U.S.A.
  • All candidates must receive college credit for their internship.
  • This internship is an unpaid position.

HOURS REQUIRED: Minimum of 30 hours per week, ideally 8:30am-5pm Monday - Friday.

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: We only offer internships to those who can receive college credit. If selected, will you be able to receive college credit for this internship?

2. Yes/No: I am available to work a minimum of 30 hours during the spring 2015 semester starting the first part of January and working through May 2015?

3. Yes/No: I am available for weekend and evening work if necessary?

4. Yes/No: I understand that this is an unpaid internship.

5. Are you a current college athlete? If so, what sport?

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Internships: Any Internship
Accounting Intern - Spring 2015 - Kansas City Chiefs (Kansas City, MO)

JOB SUMMARY:  Our accounting internship provides exposure to the day-to-day operations of an accounting department in a professional environment.  The Accounting Intern will learn internal audit techniques will also obtain hands on experience in areas such as accounts payable and fixed assets while working closely with the accounting staff.  Other responsibilities include the completion of Microsoft Excel projects as necessary, tracking the contents of the accounting storage area, and scanning and electronically filing documents.  This position reports to the Controller.

We accept candidates from all major areas of study for internships; however, we attempt to match appropriate majors with the department offering the internship.  Candidates must be current college students and must receive academic credit for this internship.  Candidates must have housing available in the Kansas City area and must be willing to work long and flexible hours including work weeks, Chiefs home football games (season only), and Chiefs events.

ESSENTIAL ACCOUNTABILITIES:

  • Set-up and maintain numerous accounting spreadsheets dealing with event day activities.
  • Organize and maintain department files for accounts payable and accounts receivable.
  • Assist staff accountant with processing accounts payable for all departments, including but not limited to invoice reconciliations, voucher preparation, and check cutting.
  • Find supporting documentation for all transactions made with corporate credit card.
  • Reconcile daily cash, process deposits and maintain change banks.
  • Prepare, verify and process invoices.
  • Assist with game day inventory tracking and analysis.
  • Bill and credit accounts in the accounts payable system.
  • Prepare and mail bills or statements, and prepare lists of outstanding bills payable.
  • Assist with preparation of daily and month-end reports, and analysis.
  • May audit and proof accounting or other reports for clerical accuracy and conformance to departmental, county, and state procedures.
  • Assist Controller with month-end financial reports.
  • Post journal entries.
  • Assist with various finance and accounting projects.
  • Perform other general front office duties as required.

COMPETENCIES:

  • Qualified candidates must possess superior organizational skills and be able to function in a fast-paced, multi-task setting.
  • Individuals must possess excellent oral and written communication skills.
  • Identify and resolve problems in a timely manner.
  • Plan, organize, and implement projects and tasks within an allotted timeframe.
  • Work with others in a professional manner while attempting to achieve a common goal.
  • Must have a working knowledge of the following Microsoft Office programs: Word, Excel, PowerPoint, Outlook and have internet research skills.

PHYSICAL REQUIREMENTS:

  • Light office duties and activities.

MINIMUM QUALIFICATIONS (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  • Currently enrolled in a Bachelor’s program or higher with a concentration in Accounting, Finance, Business, or related discipline.
  • Proficiency in MS Office suite (Word, Excel, Access, and PowerPoint) required.
  • Must have high level of written, verbal, and interpersonal skills.
  • Ability to maintain confidential and sensitive information required.
  • Requires continual attention to detail and a high level of organization.
  • Ability to juggle multiple tasks and projects by establishing priorities and meeting deadlines.

QUICK FACTS / REQUIREMENTS:

  • Any relocation fees are the responsibility of the intern.
  • All candidates must have authorization to work in the U.S.A.
  • All candidates must receive college credit for their internship.
  • This internship is an unpaid position.

HOURS REQUIRED: 

  • Flexible schedule and the ability to work extra hours as needed.  40 hours per week.

No phone calls please!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: We only offer internships to those students who can receive college credit. If selected will you be able to receive college credit for this internship?

2. Yes/No: I am available to work full-time during the spring 2015 semester starting the first part of January and working through May 2015?

3. Yes/No: Do you have prior accounting experience?

4. Yes/No: I understand that this is an unpaid internship.

5. Are you a current college athlete? If so, what sport?

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Sales & Marketing: Client Relations/Customer Service
Customer Relations Seasonal Representative - Kansas City Chiefs (Kansas City, MO)

Position Profile: Customer Relations Seasonal Representative

Department: Customer Relations

Reports to: Customer Relations Representative

 


Job Summary: Entry-level position responsible for fielding incoming communication for the Customer
Relations Department. Seasonal program is 40 hours a week and is slated to run up to 6 months.

ESSENTIAL ACCOUNTABILITIES
• Field and respond to all forms of inbound communication coming into the Customer Relations Department.
• Provide exceptional customer service to all fans and guests not limited to attendees of Chiefs games and special events.
• Follow up on communication as necessary.
• Track all communication in CRM.
• Assist with communication on gameday including the text messaging program.
• Assist with special projects as needed.

COMPETENCIES
• Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
• Written Communications- Writes clearly and informatively.
• Analytical - Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.
• Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.
• Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

PHYSICAL REQUIREMENTS
• Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS)
• Bachelor’s degree
• Excellent computer skills
• Helpful, friendly and patient attitude
• Strong oral and written communication skills
• Excellent interpersonal skills
• Ability to accurately record information
• Experience with Archtics and/or Microsoft Dynamics a plus
• Experience in customer service a plus
 

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have experience with Archtics and/or Microsoft Dynamics CRM?

2. Yes/No: Do you have previous experience in customer service?

3. Yes/No: Are you able to work weekends?

4. Yes/No: Do you have strong oral and written communication skills?

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Internships: Any Internship
Fan Analytics and Database Intern - Spring 2015 - Kansas City Chiefs (Kansas City, MO)

JOB SUMMARY: This internship provides an avenue to develop the individual’s skill set in a professional real-world environment while working under direct supervision of the Fan Insight and Analytics Manager. Experience will be gained in data insight and usage, email marketing and communication plans. Responsible for the coordination and execution of projects related to database communication and fan analytics. This internship will run from January 2015 through May 2015.

 

ESSENTIAL ACCOUNTABILITIES:

  • Assist with email marketing, database communication and campaign analytics.
  • Assist in developing analytical strategy for determining campaign effectiveness including creating of test plans and experimental designs, identification of KPIs based on marking objectives and formation of detailed analysis plans and schedules in accordance with client needs for short and long term planning needs.
  • Prepares comprehensive summaries of analysis results, capturing data driven insights in a compelling manner and offering recommendations to drive marketing strategy and shape current and future business processes that ultimately lead to improved ROI on marketing spend.
  • Assist with the gathering, cleaning and integration of data.
  • Assist with the analysis of fan feedback through various means (i.e. contact reports in CRM, surveys, social media).
  • Assist with developing analytical strategies and efficiencies through the creation of standardized reports.
  • Assist with maintaining and extending our existing analytics infrastructure.
  • Assist with CRM data inputting and exporting.
  • Assist with growing the database quantitatively and qualitatively.
  • Assist with fan engagement activities.
  • Support the marketing plan and fulfillment of the loyalty program.
  • Coordinate the reporting of all loyalty program including but not limited to fulfillment, usage and feedback.
  • Assist with the administration of creating and executing innovative programs to enhance Arrowhead game day and event experience for all fans.
  • Assist with game day and events as needed.
  • Perform additional duties assigned by all members of the Stadium Operations Department.

COMPETENCIES:

  • Analytical – Gathers and analyzes information skillfully.
  • Time Management – Possesses strong time management and organization skills. Able to work in a fast pace environment.
  • Communication Skills – Possesses excellent communication skills, including written and oral correspondence. Able to write succinctly, informatively and professionally.
  • Judgment – Displays willingness to provide cognizant recommendations on decisions.
  • Teamwork – Possesses ability to work in a team setting, communicating and listening effectively.

PHYSICAL REQUIREMENTS:

  • Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  • Some college education with an emphasis in Quantitative Methods, Economics or Statistics with the ability to earn college credit from the internship.
  • Experience with  Microsoft Dynamics CRM and Archtics is preferred.
  • Excellent computer skills.
  • Must possess the ability to coordinate multiple projects.
  • Helpful, friendly and patient attitude.
  • Strong oral and written communication skills.
  • Ability to translate technical information.
  • Strong writing, revising, editing and proofreading skills.
  • Excellent interpersonal skills.
  • Ability to accurately record information.
  • Great attention to detail.
  • Possess excellent time management and organization skills.
  • Experience with email marketing solution is a plus.
  • Knowledge of HTML and building email campaigns is a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: We only offer internships to those who can receive college credit. If selected, will you be able to receive college credit for this internship.

2. Yes/No: I am available to work full-time during the spring 2015 semester starting the first part of January and working through May 2015?

3. Yes/No: I understand that this is an unpaid internship.

4. Are you a college athlete? If so, what sport?

5. Date available to start?

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Internships: Any Internship
Photography Intern - Spring 2015 - Kansas City Chiefs (Kansas City, MO)

 

The Kansas City Chiefs are currently seeking a highly motivated, energetic, and talented individual to intern as the Photography Intern during the spring 2015 semester.

 

 

ESSENTIAL ACCOUNTABILITIES:

  • Assist with shooting stadium events, with a specific eye for quality photos.
  • Edit photos, including traditional editing and resizing for recaps.
  • Catalogue existing photo database.
  • Represent the Kansas City Chiefs in a positive and professional manner.
  • Other duties as assigned.
  • Experience with light video editing a plus.

PHYSICAL REQUIREMENTS:

  • Light office duties and activities.
  • Able to work in a moderate to loud environment during events. 

HOURS REQUIRED:

  • This internship is a full-time unpaid position.  We are seeking candidates who can work 40 hours per week and event/game days/nights. This internship will start in January 2015 and conclude in May 2015.      

QUALIFICATIONS:

  • Must have Photography background or major.
  • Must be skilled in camera work and able to shoot as well as edit if needed.
  • Must be able to receive college credit.
  • Proficient in Microsoft Office products, Adobe software, Photoshop, and Bridge.
  • Qualified candidates must possess superior organizational skills and be able to function in a fast-paced, multi-task setting.
  • Individuals must possess excellent oral and written communication skills.
  • All candidates must have authorization to work in the U.S.A.

QUICK FACTS / REQUIREMENTS:

  • Any relocation fees are the responsibility of the intern.
  • All candidates must have authorization to work in the U.S.A.
  • All candidates must receive college credit for their internship.
  • This internship is an unpaid position.

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: We only offer internships to those who can receive college credit. If selected, will you be able to receive college credit for this internship?

2. Yes/No: I am available to work a flexible schedule during the spring 2015 semester starting the first part of January and working through May 2015?

3. Yes/No: Do you have prior photography experience? If so, in what capacity and duration of time?

4. Yes/No: I understand that this is an unpaid internship.

5. Are you a current college athlete? If so, what sport?

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Facility Operations/Security: Security
Security Officer - Kansas City Chiefs (Kansas City, MO)

Position Profile: Security Officer

Department: Stadium Operations

Reports to: Security Site Supervisor

Status: Full-Time     

                                                                       

JOB SUMMARY:   The Kansas City Chiefs will expect the appointee to possess honesty, integrity, tolerance, good judgment, a pleasant and courteous professional attitude and appearance, and the ability to resolve conflict in a constructive manner.

 

ESSENTIAL ACCOUNTABILITIES:

1.      Perform safety and security duties and assigned tasks to include the protection of persons and property.

2.      Investigate, document and follow up on all incidents.

3.      Respond to all duress and burglary alarms.

4.      Performs inspections for safety, security, and fire hazards.

5.      Provide building, campus and parking control.

6.      Control after-hours access.

7.      Maintain department equipment.

8.      Maintain confidentiality of all security and facility information.

9.      Provide services not available from other facilities departments.

10.  Fulfill all requests from Administration.

11.  Will be necessary to work paid overtime with little or no notice.

 

 COMPETENCIES:

1.      Communication – strong written and oral communication skills related to incidents and writing incident reports.

2.      Computer Skills – data entry and retrieval, basic knowledge of Microsoft Office Suite.

3.      Basic Office Skills – phone/voice mail, fax machine and copier, etc.

4.      Basic Criminal Law – knowledge of criminal law and traffic violations.

5.      First Aid.

 

 PHYSICAL REQUIREMENTS:

1.      Must be in good physical condition, as position requires frequent walking/standing for long periods of time.

2.      Must be able to lift/carry/push 50lbs.

 

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

1.      Valid driver’s license with good driving history.

2.      Two years prior security experience, or some level of formal education in criminal justice.

3.      High school diploma or GED minimally required; some college education preferred.

4.      Supervisory experience preferred.

5.      Background check and successful completion of certification requirements by Kansas City Police Department will be required in order to perform security services within the city limits of Kansas City, MO.

 

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have at least 2 years prior security experience?

2. Yes/No: Are you able to walk/stand for long periods at a time?

3. Yes/No: Do you have strong oral and written communication skills?

4. Yes/No: Do you have experience with security access programs and camera systems?

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Internships: Any Internship
Spring 2015 Internships - Kansas City Chiefs (Kansas City, MO)

Our Internship Program is designed for highly motivated and committed students who wish to build upon their college education with practical work experience in the fast-paced, results driven world of the NFL.  This internship program offers students opportunities for personal, technical and professional development as well as the opportunity to learn behaviors critical to successful performance on the job.

Our mission is to provide opportunities for one’s skills in areas of organization, planning, administrative, sales, and service through 1) hands-on experience 2) relevant projects and responsibilities, and 3) the knowledge that each intern’s work has benefited the company and has been useful to others.

Final candidates will be selected to participate in the interview process.  Finalists will be contacted with the date of said interview.  Applications will be kept on file until the start of the internship period in which you applied.

No phone calls please!

QUICK FACTS / REQUIREMENTS:

  • Interview expenses such as travel, etc. are the responsibility of the candidate.
  • Any relocation fees are the responsibility of the intern.
  • All candidates must have authorization to work in the U.S.A.
  • All candidates must receive college credit for their internship.
  • Internships are unpaid positions.

 HOURS REQUIRED:

  • 40 hours per week and events/game days.  Starting early January 2015 and working through May 2015.

 PHYSICAL REQUIREMENTS:

  • Light office duties and activities.

 QUALIFICATIONS/SKILLS:

  • Qualified candidates must possess superior organizational skills and be able to function in a fast-paced, multi-task setting.
  • Individuals must possess excellent oral and written communication skills.
  • Must have a working knowledge of the following Microsoft Office programs: Word,    Excel, PowerPoint, Outlook and have internet research skills.

AVAILABLE INTERNSHIPS:

Cheerleader Intern:

The Cheerleading Intern will gain valuable hands-on experience while working with the Chiefs Cheerleader Director.  This internship provides exposure to areas such as special events, merchandise sales and inventory, recruitment events, registration and youth programs.

RESPONSIBILITIES:

  • Assist and organize Audition Workshops, Clinics, and Audition Weekend.
  • Communicate recruitment information and upcoming events to members of the Junior Chiefs Cheerleader Program.
  • Communicate information about the upcoming Spirit Day.
  • Keep track of calendar grid on inventory and credits.
  • Maintain Cheerleader appearance schedule.
  • Track cheerleader merchandise inventory.
  • Research different pricing and companies when needed.
  • Assist/plan/market/advertise numerous cheerleader special events throughout the year (Spirit Day, Dance Studio Day, etc.).

Chiefs Alumni Relations and Youth Football Intern:

This internship will be composed of planning, coordinating and supervising the team’s youth football initiatives as well as its alumni activities. The intern will be expected to exercise proper initiative and judgment in the supervision of all youth football and alumni initiatives, as well as all other departmental outreach events. Outreach, marketing, communication, leadership and organization are all important elements within this internship.

RESPONSIBILITIES:

  • Plan, evaluate, and coordinate practices, games, and special events on the Youth Football Field facility.
  • Enforce safety rules, schedule field and assure compliance of insurance, health and safety codes.
  • Help facilitate the Chiefs Coach of the Week and Coach of the Year programs, as well as other youth football programing.
  • Help to manage and coordinate Chiefs Ambassador meetings, appearances and annual Ambassador Golf Tournament.
  • Assist in other alumni initiatives.
  • Track and manage media coverage of Chiefs Community Caring Team initiatives.
  • Respond and coordinate daily to donation/appearance requests.
  • Assist with mailings and other distributions.
  • Perform other duties as assigned by the Community Outreach Coordinator or other departmental staff.

Chiefs Community Outreach Intern:

This internship will be composed of interacting with various members of the Kansas City Chiefs organization in regards to community outreach efforts and appearances. In addition, the intern will aid in responding, planning and coordinating appearances tied to local charitable causes and will be working closely with non-profit organizations. Outreach, marketing, communication, leadership and organization are all important elements within this internship.

RESPONSIBILITIES:

  • Act as a liaison and representative for the Kansas City Chiefs with community groups.
  • Assist the Community Relations Manager in development, recommendation and implementation of goals and policies.
  • Support members of the Chiefs Community Caring Team in regards to outreach appearances.
  • Aid in the planning and execution of community outreach initiatives.
  • Work in unison with the team’s Communications and Digital Media Departments to pitch and promote community outreach programming.
  • Track and manage media coverage of Chiefs Community Caring Team initiatives
  • Respond and coordinate daily to donation/appearance requests.
  • Assist with mailings and other distributions.
  • Perform other duties as assigned by the Community Relations Manager or other departmental staff.

Corporate Partnerships Intern:

The Corporate Partnerships Intern will learn from the corporate partnerships team to research, support the prospecting process, help develop pitches, and learn the process behind partnership activation.  The intern will gain hands-on experience in professional sports marketing and business development.  In addition to other tasks, the intern will assist in the design, development and execution of intense marketing presentations for high-end decision-makers from prospective and current partners, interact with key executives and decision-makers from prestigious local, national and international companies and learn the process of the creation, measurement, and communication of the value provided by an association with the Kansas City Chiefs.

RESPONSIBILITIES:

  • Lead generation – researching key corporate partnerships prospects, finding high level contact information and following up with sales managers on these leads.
  • Monitor national, regional, and local sponsorship activity – stay current with new deals from other NFL, MLB, NBA and NHL teams and leagues as well as maintain an awareness of current climate in the national sponsorship space.
  • Chiefs Gameday - Corporate partnerships fulfillment, VIP hospitality, sponsor entertainment and in game promotional assistance.
  • Current corporate partnerships support – assistance in activation of current partnerships, including ticket fulfillment, gift deliveries, entertainment tracking, etc.
  • Corporate Partnerships Coordinator support – when necessary, assisting the Coordinators in their needs to execute sponsor events, programs and hospitality.
  • Meeting preparation – assisting with the details in advance of a new business presentation meeting or current sponsor meeting, including room preparation, company research, food and beverage support, etc.
  • Ideas – We are always looking for new, fresh ideas, feel free to contribute.

Customer Relations Intern:

This internship will be composed of interacting with Chiefs Season Ticket Members, fans and all guests of Arrowhead Stadium.  Strong written and verbal communication skills, the ability to multitask, leadership skills and high levels of organization are all important elements within the internship.

RESPONSIBILITIES:

  • Assist Customer Relations staff with written and verbal communications to Season Ticket Members and fans.
  • Complete various duties at Chiefs and Arrowhead related events (ie. Season Ticket Member Events, Chiefs Games, College Games).
  • Assist in preparation of staffing for all games and special events.
  • Provide prompt, accurate, courteous service to guests during an event.
  • Assist with the fulfillment and distribution of various promotional items.
  • Perform other duties as assigned.
  • Reports to Customer Relations Representatives.

Event Operations Intern:

The Event Operations Intern is responsible for providing a standard of excellent service to internal and external guests and staff by assisting with the administrative support and day-to-day operations of the Operations Department – Event Operations, Guest Services, and Game Day Employee Relations.

RESPONSIBILITIES:

  • Assist in the planning and execution of corporate and private events including event set-up and teardown.
  • Assist in the creation of event materials utilizing AutoCAD, Visio, or EBMS.
  • Coordinate meetings with existing and potential clients.
  • Attend meetings with clients as appropriate to prepare for events.
  • Assist department managers with leads and communication.
  • Research potential local and regional events and clients.
  • Work with leadership on developing processes for event operations.
  • Data entry and office administration.
  • Work corporate events and stadium-wide events as needed as a guest service representative.
  • Assist with preparation of seasonal staff hiring events as well as execution.
  • Assist with preparation of training materials for Game Day Staff Trainings as well as execution.
  • Assist in the collection, input and documentation of all required employee information for Game Day event staff.
  • Assist Supervision with the management of employee uniforms/equipment and id-badges and maintain accurate records.
  • Assist Supervision with coordination of the Employee Check-In area and uniform pick-up area.
  • Assist with communications to Game Day Staff in preparation for Event Days.

Event Sales Intern:

The Event Sales Intern will be responsible for supporting Event Sales Managers by providing administrative, clerical, and client support.

RESPONSIBILITIES:

  • Follow-up on sales leads and direct all sales leads to the appropriate sales manager.
  • Respond to questions about event space, current orders, complaints, and all department inquiries.
  • Process sales data and track progress reports.
  • Respond to department emails, phone calls, and other forms of correspondence quickly and professionally.
  • Promote stadium products and services by explaining promotional offers to interested clients.
  • Maintain master client database.
  • Organize events, conferences, and other meetings.
  • Attend trade shows to promote Arrowhead event space.
  • Track sales expenses.

Information Technology Intern:

The Information Technology Intern will assist in providing day-to-day computing support to the staff of the Kansas City Chiefs.  Duties include assisting with upgrades, configurations and migrations of office computers, providing helpdesk support for end users and troubleshooting computer hardware and software issues.

RESPONSIBILITIES:

  • Monitor our Service Desk application for any and all incoming requests from our football and administrative staff.
  • Identify, research, resolve and respond to desktop, laptop and network issues in a timely fashion.
  • Troubleshoot and resolve basic IT support requests using established processes and procedures.
  • Install, repair, maintain and configure hardware (printers, copiers, mobile phones, etc.) and software applications (Microsoft, Cisco, Adobe, etc.) in a network environment.
  • Must possess understanding of Microsoft Windows operating systems, Microsoft Office 2010/2013, and Malware/Anti-Virus tools.
  • Pursuit of an Information Systems or related degree is preferred.
  • Occasional lifting of laptops, desktops, printers, and other equipment.

Marketing & Special Events Intern:

The Marketing Department is responsible for all brand building efforts for the Chiefs organization.  This entails developing key fan insights and translating insights into breakthrough fan engagement efforts.  These efforts may be through traditional media, new media, events, etc.  The Marketing and Special Events Intern will gain valuable training from the marketing and special events department as well as cross-departmental interactions on how to most effectively build a brand.

RESPONSIBILITIES:

  • Chiefs Kids Club – Work on our main youth initiative, the Chiefs Kids Club, including day-to-day operation of the program, grassroots marketing efforts, newsletter development and more.
  • Marketing – Experience will be gained in media promotions, marketing plans, fact finding, media buying, copy writing, fan experience and other areas of media, marketing & promotions.
  • Events – Experience will be gained in event operations, customer service, event acquisition, event research, etc. This experience will include Chiefs games and Special Events (Red Friday, gameday production, college football, etc).
  • Research – Extensive work will include research projects, finding best practices and innovative marketing tactics, and regular presentation of research.
  • Ideas – We are always looking for new, fresh ideas; feel free to contribute.

Production & Game Entertainment Intern:

The Production & Game Entertainment Intern will gain valuable hands-on experience while working directly with the Chiefs Manager of Production & Game Entertainment.  This internship provides the opportunity to interface throughout the front office (non-football) in areas including broadcast production, marketing, partnership implementation, customer relations, ticket sales and community relations.  Position will provide the unique opportunity to gain experience in both large scale entertainment planning and broadcast production.

 RESPONSIBILITIES:

  • Research & catalogue potential 2015 entertainment ideas & contacts.
  • Participate in inter-departmental and vendor planning sessions. Support all related follow through.
  • Act as liaison and representative for the Kansas City Chiefs with all incoming game entertainment inquiries including Honor Guard and National Anthem.
  • Work directly with Manager of Production & Entertainment to develop & implement interactive off season fan contests including National Anthem tryouts and the Tony DiPardo Fan of the Year program.
  • Support day to day needs of Chiefs in-house production team, 65TPT as assigned by Manager of Production & Game Entertainment.
  • Assist in coordinating partner traffic and affiliate broadcast information for ongoing 65TPT broadcasts.
  • Track department’s merchandise inventory & related purchases.

Sports Lab Intern:

The Chiefs Sports Lab powered by Blue KC is located inside the New Arrowhead Stadium featuring hands-on and computer interactive activities promoting the importance of being active in your daily life, good nutrition, and healthy living.  This internship will be composed of interacting with educators, youth and community groups within an educational setting.  Sales, marketing, communication and organization are all important elements within the internship.

RESPONSIBILITIES:

  • Assist with sales and marketing for the Sports Lab to potential groups.
  • Assist in the planning and execution of KC Chiefs Sports Lab Events.
  • Interaction with groups during their visit to the KC Chiefs Sports Lab.
  • Inventory and Organization of Sports Lab materials.
  • Perform other duties as assigned by the Sports Lab Coordinator.
  • Reports to KC Chiefs Sports Lab Coordinator.

Suites & Hospitality Intern:

The Kansas City Chiefs Suites & Hospitality Intern will assist in all premium services, suites and hospitality areas for the organization.  The support of this intern will play an instrumental role in the success of this department.  Duties will include assisting the department with suite sales, planning and facilitation of VIP client events, drafting suite holder communications and assisting with other premium related activities as needed.

RESPONSIBILITIES:

  • Assist the Service Coordinators with any and all tasks pertaining to current clients.
  • Assist the Sales Managers with any and all tasks pertaining to prospects and potential clients.
  • Event Planning, Preparation, Execution, Wrap-Up with regards to all special events.
  • Analyzing Data/Reports.
  • Researching leads and companies in the area.
  • Manage our Suite Show-Ready Process.
  • Learn product offerings and be able to speak knowledgably to potential customers.
  • Assist department on event days.
  • Process and file invoices.
  • Assist as requested in other departmental areas and special projects as assigned.

Ticket Operations Intern:

The Ticket Operations Intern will be responsible for assisting the box office in day-to-day operations as well as front office operations, games, and events support.  Responsibilities include servicing and communicating with all levels of ticket account holders, processing payments and requests, maintaining records and files and completing other reports and projects as assigned.

RESPONSIBILITIES:

  • Assist with entry level ticket operations tasks.
  • Assist in processing and fulfillment of group ticket orders and over the counter purchase of tickets.
  • Provide Game Day/Event assistance to ticket holders.
  • Assist with the scanning and electronic organization of all relevant ticket office season ticket holder documentation.
  • Assist in updating season ticketholder database.

Ticket Sales & Tours Intern:

The Ticket Sales & Tours intern will gain valuable experience in a support role for all ticket sales initiatives including: Season Ticket Member retention, new Season Ticket Member sales, new group ticket sales and renewal.  The Ticket Sales & Tours Intern will also assist in the organizing and servicing of the Stadium Tour program, Tailgate Events at Chiefs home games as well as assist with other ticketing related activities throughout the year as needed.

RESPONSIBILITIES:

  • Database/report management, entry and analysis.
  • Assist in the preparation and execution of Tailgate Events at Chiefs home games.
  • Researching, prospecting and compiling lead categories for potential business.
  • Assist in preparation for staffing game day and live event needs.
  • Support Ticket Sales Department with all ticketing initiatives as needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: We only offer internships to those who can receive college credit. If selected will you be able to receive college credit for this internship?

2. Yes/No: I am available to work full-time during the spring 2015 semester starting the first part of January and working through May 2015?

3. Yes/No: I understand that this is an unpaid internship.

4. Are you a college athlete? If so, what sport?

5. Please list your FIRST choice by name of internship from the above.

6. Please list your SECOND choice by name of internship from the above.

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