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Sales & Marketing: Ticket Sales
Account Executive - Group Sales, Southwest Florida Region - Tampa Bay Buccaneers (Sarasota, FL)

SUMMARY:

The Tampa Bay Buccaneers are seeking highly motivated, energetic sales professionals to join our new regional sales team based in Sarasota, FL.

DUTIES & RESPONSIBILITIES:

·Focus on concentrated selling of Tampa Bay Buccaneers Group Tickets, Season and Stadium Club Memberships and Single Game Luxury Suites targeting the Southwest Florida market with a heavy focus on business to business sales.

·Actively sell Group Tickets, Season & Stadium Club Memberships to meet or exceed set revenue goals via:

o   Proactively prospecting and qualifying new clients by making a minimum of 65 outbound calls each day

o   Setting appropriate number of face to face appointments each week as set forth by Management

o   Networking at team and community events

o   Developing a personal database of new prospects and customers

·Coordinate and execute sales calls daily to any and all potential customers through cold calling, prospecting and referrals from current customers.

·Meet weekly with Manager, producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.

·Visit prospects and customers during home games and assist in fulfilling events and servicing groups.

JOB REQUIREMENTS:  Must meet the following requirements:

·Bachelor degree from an accredited college or university is preferred.

·A minimum of two (2) years’ work experience in sales where cold calling was required with a proven ability to meet deadlines and quotas.  Experience in sales in the Southwest Florida market preferred.

·Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs.

·Experience with utilizing CRM and Archtics ticketing systems for maintaining customer records a plus.

·Strength in time management, administrative ability, organization, and customer service skills.

·Ability to communicate effectively with prospects and customers in a professional manner.

·Ability to travel around the stadium visiting clients during home games and able to escort and show potential customers various seating options.

·Must be able to work flexible hours including evenings, weekends, holidays and overtime as needed.

·Professional image and demeanor.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you located in the Southwest Florida area?

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Information Systems/Technical: Box Office Database Administration
Data Analyst - Tampa Bay Buccaneers (Tampa, FL)

Leverage advanced technical skills, along with critical thinking and problem solving strategies, to support decision making.  Assist in the development of a reporting and analysis infrastructure, which utilizes data across multiple databases/sources, to support business needs.  Support organizational Ticket Sales and Retention objectives and staff productivity.

Duties and Responsibilities:

·         Develop and maintain reporting infrastructure as well as provide analysis on information that helps monitor many different aspects of the business.

·         Analyze data and provide insights to help steer business decisions.

·         Generate sales campaigns through CRM based on TicketMaster lists, email campaigns, and website visits.

·         Track ROI on all new sales and renewal campaigns and events.

·         Develop, manage, automate, and evaluate member and prospect engagement campaigns.  Assist with special event attendance tracking.

·         Help craft strategies around customer profiling and scoring as well as implementation of these strategies.

·         Build business cases using an array of data and financial analysis methods such as Customer Lifetime Value, Net Present Value, Cohort Analysis, etc.

·         Understand the Buccaneers sales, service, and marketing processes.  Marshall database resources accordingly in support of sales and servicing goals.  Develop technical specifications to enhance database functionality.

·         Assist in data cleansing and de-duping of customer databases including, but not limited to, CRM and Inventory Management systems through usage of various tools

Qualifications (educational requirements, certification or licensing standards, experience and basic knowledge requirements):

·         Bachelor’s degree in Computer Science or the equivalent training and experience

·         Must be detail-oriented and committed to data integrity including quality assurance and accuracy of work

·         Excellent computer skills and experience with Microsoft Office software: Word, Excel, Outlook, Access

·         Experience working with a large customer relationship management tool such as Salesforce or Microsoft Dynamics

·         Experience using an analytic programming or query language such as SQL, SAS, SPSS

·         Familiarity with object-oriented programming language constructs and methodologies

·         Familiarity with BI tools such as Tableau a plus

·         Understanding of direct marketing and sales efforts including direct mail, outbound telemarketing, and e-mail marketing

·         Must be able to effectively prioritize tasks and be flexible to shift focus quickly

·         Must possess strong customer service and organizational skills

·         The ability to work long and flexible hours including evenings, weekends and holidays

Required Competencies:

·         Analyzing Data or Information

·         Advanced Computing Skills

·         Attention to Detail

·         Communication Skills

·         Computers and Electronics

·         Confidentiality

·         Customer Focus

·         Interpersonal Relationships

·         Problem Solving

·         Quality Assurance

·         Reading Comprehension

·         Technology

·         Troubleshooting

·         Updating and Using Relevant Knowledge

·         Writing

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Sales & Marketing: Ticket Sales
Sales Coordinator - Tampa Bay Buccaneers (Tampa, FL)

DUTIES & RESPONSIBILITIES:

•Provide primary administrative support to Director of Group Sales and Group Sales Managers

•Generate letters, collateral, and any other information/correspondence on behalf of the ticket sales department for internal and external purposes, including mass mailings, e-mail blasts, event invitations, flyers

•Assist in coordinating all ticket sales-related events and promotions for Buccaneers home games, ensuring proper communication at all levels.

•Create and generate reports on all promo codes created by Sales department as well as providing accurate records for accounting

•Track and fulfill all Group Leader Benefits working directly with Group Account Executives

•Provide group scoreboard messages to Entertainment and Production Department along with a list of largest groups for each game

•Help in planning and executing all department driven events and outings including but not limited to, group leader parties, prospecting events, ticket sales and service events

•Serves as main contact and coordinator for any outside sales events (e.g. Trade Shows, Street Fairs)

•Serve as main point of contact with creative services team as it relates to all Basecamp projects and briefs seeing projects through from start to finish

•Facilitates all in-game entertainment functions for Sales Department such as pre-game tailgates, captains, field visits, etc.

•Create and generate any and all reports on a pre-determined basis as requested by the Director of Group Sales

•Perform all other duties as assigned

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree preferred

• 1 year of event planning experience preferred • Proficient in Adobe Acrobat, Photoshop, and InDesign preferred

• Excellent organizational and time management skills; proven ability to handle high volume of detailed work, handle multiple assignments and continuously prioritize tasks

• Proficient computer skills including experience with MS Office product (Archtics Ticketing Systems preferred) • Proven excellent interpersonal skills; approachable demeanor.

• Flexible to work long and irregular hours including holidays and weekends

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Sales & Marketing: Event Operations/Management
Special Events & Game Operations Conversion Crew - Tampa Bay Buccaneers (Tampa, FL)

The Special Events & Game Operations Conversion Crew will assist with various aspects of special events and game operations, including but not limited to, the items enumerated here.  This position is a part-time, hourly role.  The Special Events & Game Operations Conversion Crew reports to the Special Events & Game Operations Coordinator.

The responsibilities of the SPECIAL EVENTS & GAME OPERATIONS CONVERSION CREW will include:

• Implement the set up and breakdown of all special events and home games as directed by the Special Event & Game Operations Coordinator, in accordance with the vision of the event lead.
• Attend training as required to cultivate a high standard of safety and quality in event execution procedures.
• Dispensing, ordering and maintaining event supplies and equipment both owned and rented as assigned by the Special Event & Game Operations Coordinator.
• Fulfilling the distribution of credentials, wristbands, food vouchers, parking passes and game tickets to game day staff/contributors as requested by the Special Event & Game Operations Coordinator.
• Researching services and suppliers as needed for special events, game day and department necessities.
• Process event paperwork including purchase orders and other event requests.
• Carrying out office duties including filing and maintaining the orderliness of the office and storage spaces.
• Carry out tasks as assigned involving game day and event preparation, assistance, and wrap up.
• Assisting the Special Events & Game Operations Managers and Director as needed.


The ideal candidate for the SPECIAL EVENTS & GAME OPERATIONS CONVERSION CREW should have:

• The ability to work quickly while maintaining a high level of accuracy and order in the completion of all tasks.
• The capability to prepare for and prioritize assignments, meeting all deadlines.
• Professionalism of every interaction in person and through all forms of correspondence.
• Attentiveness to detail throughout all assignments and transactions.
• A work ethic that is collaborative, innovative, resourceful and durable.
• The dependability to handle responsibilities autonomously and find resolution in varied circumstances.
• Clear communication with superiors and colleagues throughout all assignments, especially when assisting with urgent situations.
• The aptitudes to effectively create, revise, read and analyze documents including production outlines, timelines and diagrams.
• A clear and valid driver’s license.
• Physical Demands:  HIGH.  This position calls for a great deal of physical exertion – operating pirate ship equipment, moving supplies and equipment, receiving deliveries, storing inventory, setting up and tearing down tables, signage, pipe and drape, bunting, flags, sails, etc.
• Proficiency in Microsoft Office, Word, Excel, and PowerPoint.


BACKGROUND

• Experience in Hospitality, Event Production, Sports Management or Recreation for a minimum of 2 years.
 

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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