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Sales & Marketing: Database Marketing/Analytics
Business Data Architect and Integrity Specialist - Cleveland Browns (Berea, OH)

PVL – Business Data Architect and Integrity Specialist


Bachelor’s degree – computer science or other data-related field

Required Qualifications:


  • MS SQL Server, Relational Database Design/Development (2 years of experience preferred)
  • Strong command of T-SQL Programming language (DDL,DML)
  • SQL Server Reporting Services
  • Experience with application development/other programming experience
    • VB.NET
    • JSON
    • Web Services

Practical Experience:

  • Ability to create database objects (Tables, Views, stored procedures, functions) using t-SQL
  • Strong understanding of data structure & storage
  • Ability to work with raw data from many different formats and structure it into SQL Server
  • Strong attention to detail in very complex workflows and data structures, ability to verify accuracy of numbers and fix issues that lead to data inaccuracies
  • Work independently to complete tasks as assigned, but also have a team-player attitude and work well with others
  • Ability to think intuitively and creatively about how data is managed and how it applies to solving business problems
  • Demonstrated ability to effectively communicate technical aspects to non-technical employees from staff level to C-level management
  • Ability to document and organize technical tasks, programs and procedures

Desired Qualifications:


  • Strong knowledge of Microsoft Excel
  • Experience with R statistical software
  • Experience working for a client in a consulting-type environment (communication, completing deadlines, determining and executing technical needs based on non-technical discussions)
  • Ability to understand overall impact projects have on the business and be able to build those projects from the ground up
  • Microsoft Certifications a plus

Immediate Resource Duties:

  • Structure and storage of data from multiple sources into SQL server environment
  • Monitor data feeds, detect & repair inconsistencies
  • Automate existing data processes & workflows in SQL Server or other business applications

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your experience with database or software development

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Sales & Marketing: Digital/New Media Sales
Digital Marketing Manager - Cleveland Browns (Berea, OH)

We are searching for a candidate with at least 5 years of professional experience in digital project management, digital marketing or digital strategy.  This position will be responsible for coordinating the successful planning, execution and reporting of digital and marketing campaigns. This position will work closely with the Sr. Director, Digital and Marketing Manager.

Internal Campaign Management:

  • Serve as project manager to ensure coordinated execution of marketing campaigns (web, mobile, social, radio, TV, etc)
  • Track project schedules and create project plans
  • Assist in development of campaigns including Draft Night, Fan Fest, Training Camp, Orange & Brown Scrimmage, ticketing initiatives, TV programming, etc.
  • Develop campaign reports and recaps
  • Manage the club’s activation of NFL league-wide marketing initiatives
  • Collaborate with Marketing Manager on maintaining year-round marketing calendar
  • Assist with analytics reports using Omniture and Google Analytics
  • Assist with Google Adwords and paid social media campaigns

Corporate Partnership Campaign Management:

  • Manage cross-platform digital sponsorship campaign fulfillment and reporting
  • Manage banner ad and preroll video placement and fulfillment
  • Manage digital sponsorship inventory and projections
  • Execute proof-of-performance reporting for all campaigns
  • Assist with digital sponsorship ideation and package development

Marketing Communications:

  • Write and manage copy for radio/television advertising, ensuring tone and style are consistent with brand guidelines (reads, promos, commercials)
  • Work with Marketing Manager to track inventory and placement of advertising assets across paid and owned media channels (radio, television, digital, outdoor, print)
  • Assist with email marketing content
  • Execute various tasks on game days as needed


  • Bachelor’s degree with a minimum of 5 years of digital project management, digital marketing or digital strategy experience in an advertising agency or similar environment
  • Experience with digital analytics
  • Strong excel skills
  • Highly organized

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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Cleveland Browns (Cleveland, OH)

This is an exciting time for the Cleveland Browns as they continue to build one of the top sales teams in professional sports. The Browns are looking for an experienced, results-driven salesperson to join their team as a Group Sales Account Executive. This position is a full-menu ticket sales role, with a primary focus on driving Group Sales initiatives through themed events and traditional categories. The ideal candidate will have a proven track record of success in Group Sales and the ability to prospect and drive ticket sales in new premium areas at FirstEnergy Stadium.

Job Purpose:

Identify and contact prospective clients, generate sales proposals, service existing accounts and ensure quality and consistency when interacting with Browns ticket buyers. Game-day responsibilities include executing group events, prospecting at sales tables, servicing client accounts, and other duties as assigned. Candidates must also be able to work team events throughout the year which include holidays and weekends.  

Essential Duties and Responsibilities:

  • Create, sell, and execute group events for every home game at FirstEnergy Stadium
  • Identify sales prospects and contacts through multiple prospecting resources
  • Initiate new business from internal leads assigned in CRM
  • Meet a daily and weekly minimum of outbound new business calls and face to face sales appointments
  • Create and present new business sales proposals to C-level executives
  • Establish rapport and maintain contact with current and potential clients
  • Attend networking events, conferences, meetings, and other local promotional opportunities to build a professional network in NE Ohio
  • Coordinate timely payment and delivery of tickets for all group events
  • Be up to date on industry best practices specific to group sales and events
  • Be able to work weekends and holidays as pertaining to game schedule and promotional events
  • Perform miscellaneous job-related duties as assigned


  • Bachelor’s Degree required
  • At least 2 years of Ticket Sales experience

Knowledge, Skills, and Abilities:

  • Ability to prepare routine administrative paperwork
  • Knowledge of planning and scheduling techniques
  • Strong interpersonal and communication skills
  • Ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to utilize advertising and/or sales promotion techniques
  • Ability to create, compose and edit written materials
  • Ability to gather data, compile information, and prepare reports
  • Knowledge of customer service standards and procedures
  • Ability to analyze and solve problems
  • Ability to plan, organize, and implement a range of sales promotion programs and/or events
  • Ability to identify and/or follow up on sales leads and referrals

Physical Demands:

While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear. Occasional lifting of 20 pounds required.

Work Environment:

Work is normally performed in a typical interior/office work environment. Occasional outdoor environment and extended periods of standing associated with team events.


  • Adhere to Cleveland Browns Organization Policies and Procedures
  • Act as a role model within and outside the Cleveland Browns Organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards


Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: I have 2-3 years of prior sales experience with a professional sports property. If YES, please explain.

2. How much money have you generated on a yearly basis through group sales?

3. Why are you right for this position?

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Sales & Marketing: Sponsorship Services/Activation
Manager, Corporate Partnership Activation - Cleveland Browns (Berea, OH)

Summary Description:

The Manager, Corporate Partnership Activation, is responsible for the fulfillment, execution and overall management of many of the Team’s corporate partnerships, as well as a revenue goal tied to the retention/renewal and growth of these partnerships. The Manager will constantly work very closely with the partnership sales team throughout the new business process. The Manager must also have a thorough understanding of all aspects of the Corporate Partnership department’s overall operations, including (but not limited to) special event planning, community programs, signage management, media management, and executing/capturing case studies and best in class examples.  This individual must be very sales minded, as this position is a combination of both marketing and sales.


  • Gain keen understanding of the partner’s business, and their goals and objectives for their partnership with the Browns, and develop compelling marketing and activation programs to maximize the partnership value for the partner and Team
  • Manage partnership communications, including regular outreach calls/meetings, recap meetings and presentations
  • Further the renewal and partner growth efforts by fulfilling all elements within partnership deals, and consistently provide partners with new marketing opportunities that will help their business and generate incremental revenue for the team
  • Further the current and new business sales efforts by actively collaborating with the activation and sales group to identify revenue opportunities utilizing existing and newly-created partnership inventory (i.e., television, in-market promotions, social media, etc.)
  • Manage various projects or disciplines within the Corporate Partnerships department that will positively impact the entire team and their strategy for current and new partners.  Such disciplines could include community relations projects, social media strategies, maximizing our PR efforts, etc.
  • Represent the Team at various networking events and participate in other sales and community events, as defined by the Team
  • Build relationships with all decision makers and influencers of partnerships
  • Develop integrated marketing campaigns that have a strong focus on digital, mobile and social assets utilized by the Team


  • 4-year college degree
  • Minimum 3-5 years of professional sports team sales and activation, and/or agency experience
  • Strong written and oral communication skills
  • Proficiency in Microsoft programs (including CRM)
  • Proficiency in InDesign, Prezi, and Photoshop preferred
  • Ability to think creatively and “outside of the box” as it pertains to developing marketing and activation campaigns for small, mid and large business partners
  • Ability to work weekends, nights and holidays as dictated by events or requirements

CONFIDENTIALITY REQUIREMENTS: This position may require the individual to have access to confidential records and information. To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained.

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Sales & Marketing: Ticket Sales
Manager, Group Sales - Cleveland Browns (Berea, OH)

Job Summary:

The Cleveland Browns are looking for a results-driven sales leader to join their ticket sales team and play an instrumental role in evolving their group ticket sales efforts in the coming seasons. In this full-time position, you will be responsible to recruit, hire, train and develop a dynamic Group Sales team with a focus on creating, maintaining and increasing group ticket sales campaigns. In this management role you will act as a mentor by developing others professional and personal skills as well as your own. This full-menu position will also be responsible for season ticket, hospitality, and premium sales efforts as well.


  • Adhere to Cleveland Browns organization policies and procedures
  • Act as a role model within and outside the Cleveland Browns organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management skills with the ability to prioritize workload
  • Meet department productivity standards

Essential Duties and Responsibilities:

  • This is a leadership, mentoring and sales role
  • Recruit, hire, train and develop Group Sales team
  • Directly responsible for all revenue goals associated with Group Sales team
  • Directly responsible for personal sales goals set by the Director of Ticket Sales & Service
  • Develop and mentor Group Sales team’s professional and personal skills
  • Responsible for new business growth in season, premium and group sales
  • Implementation of sales training for new hires and current Group Sales team members
  • Develop sales strategies, procedures and processes for all Group Sales
  • Identify, explore and research new ticket sales opportunities
  • Set guidelines of expected daily output and accountability
  • Create sales contest to keep morale up and help generate revenue
  • Assist all ticket sales directors in creating ticket and revenue goals associated with the Group Sales team
  • Track and report all daily and weekly sales to the Director of Ticket Sales & Service
  • Ability to sell and up-sell - including but not limited to: season ticket plans, groups, browns hospitality, suites, suite rentals, partial plans, additional tickets to Season Ticket Holders, parking, etc.
  • Schedule and track hours of all Group Sales team members
  • Must have the ability to analyze and solve problems 
  • Perform other duties as assigned 

 Experience, Education and Licensure:

  • At least two to five years of successful marketing and ticket sales experience in the sports or entertainment industry preferred
  • Must be proficient in Microsoft Office (Word, Excel & PowerPoint)
  • Excellent communication skills (verbal and written) and active listening skills
  • Experience with training, hiring and development preferred
  • Ability to work well within a team environment, yet comfortable completing tasks independently
  • Self-starter with the ability to be creative within a structured environment

Knowledge, Skills, and Abilities:

Employee development and performance management skills; Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments; Ability to make evaluative judgments; Strong interpersonal and communication skills and the ability to work effectively with a diverse community; Ability to develop, plan, and implement short- and long-range goals; Ability to negotiate and manage contractual arrangements; Ability to analyze and solve problems; Ability to plan, organize, and implement a range of sales promotion programs and/or events.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear. Occasional lifting of 20 pounds required.

Work Environment:

Work is normally performed in a typical interior/office work environment however employee will have “game-day” responsibilities.

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Sales & Marketing: Client Retention/Customer Service
Membership Services Representative - Cleveland Browns (Berea, OH)

General Description:

The goal of the Membership Services Representative is to exceed the expectations of all our Season Ticket Members and to create customer loyalty by providing superb customer service and building relationships through personal touchpoints.  Each Membership Services Representative is responsible for retaining and growing each Season Ticket Member’s investment every year. 

Responsibilities and Duties:

  • Responsible for securing each assigned Season Ticket Member Account’s annual renewal commitment by overcoming all objections associated with the renewal decision
  • Achieve overall retention goal on an annual basis as determined by the Director of Membership Services and the Vice President of Ticket Sales and Service
  • Develop and maintain relationships with assigned Season Ticket Members through a structured personal touchpoint plan, which includes but is not limited to: phone calls, emails, game visits, face-to-face appointments, and other special events.  
  • Identify additional revenue opportunities to reach yearly new business goals set forth by the Director of Membership Services
  • Quickly identify and resolve all Season Ticket Member-related issues as it pertains to both gameday and non-gameday experiences
  • Enter all pertinent client information into our CRM system for updating, reporting, and tracking purposes
  • Work in conjunction with the Premium, Season, and Inside Sales Teams to successfully transition all new accounts to the Membership Services Team
  • Effectively communicate all benefits and perks to consistently add value to the Season Ticket Membership


  • Bachelor’s Degree
  • Minimum of 1-2 years of successful sales experience
  • Knowledge of Ticketmaster platform and Archtics is preferred
  • Experience with Microsoft CRM is preferred
  • Superior customer service and interpersonal skills
  • Excellent communication and organizational skills
  • Ability to work weekends, nights, and holidays as dictated by eve

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Communications: Internet Communications
Social Content Designer - Cleveland Browns (Berea, OH)


The Social Content Designer will play a key role in advancing the Browns’ digital efforts. Working in unison with Creative Services, they will adhere to brand standards and produce content that promotes consistency across all Browns’ platforms. They will use their graphic and digital design skills to build assets for Browns’ website, app, advertising, and social media platforms. This position must be able to quickly turn around quality artwork, to meet the real-time demands of social media. They will also perform website updates and assist with other projects. On game days, they will assist with all aspects of digital operations.  This position may entail occasional travel and will serve an important role in the Browns digital, social, marketing and branding efforts.

Core Responsibilities:

  • Design of original creative elements including but not limited to:
    • Social media graphics, infographics, illustrations, animations, & wallpapers
    • Build animated gifs, Instagram stories, Snapchat designs and other social design trends
    • Assist in social video development
    • Photo design work including building photo galleries
    • digital assets and advertisements creation (backgrounds, banners, etc.)
    • Assist Corporate Partnership with design of sponsor-integrated assets
    • Logo creation
  • Assist in Browns gameday digital coverage
  • Assist with management of social media platforms
  • Assist with campaign recaps, and social tagging
  • Take initiative, be forward-thinking and creative. Monitor digital and social trends and suggest new ideas in creative meetings
  • Preserve, protect and uphold brand standards
  • Perform additional duties as assigned by the Sr. Director, Digital

Education and Experience:

  • 4-year college degree, preferably in graphic design/fine art
  • 2+ years of professional design experience (beyond internships)
  • Expertise with Adobe Illustrator, Photoshop, InDesign
  • Strong working knowledge of Microsoft Office (Excel, Powerpoint) and Mac Operating Systems
  • Preferred but not required:
    • Experience working in HTML / CSS Styling, Adobe After Effects or motion graphics software
    • Experience in sports or entertainment industries


  • Excellent design sense
  • An understanding of marketing and branding concepts
  • Successful at working in a team environment
  • Detail-oriented, especially under deadline pressure
  • Excellent verbal and written skills
  • Highly organized

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Apply for Future Notification Only: Future Notification
Future Notification Only - NFL Teams (Various Locations, US)

If you would like to be notified of positions in the future with NFL teams participating in this program, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

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