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» Technical Support Specialist, - Arizona Cardinals (Glendale, AZ)
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Information Systems/Technical: Technical Support/Help Desk
Technical Support Specialist, - Arizona Cardinals (Glendale, AZ)
This position is part of the Arizona Cardinals technology department. This position is a salaried position and paid twice monthly. The position will be reviewed annually based on the job description above. The position reports to the VP, Technology. This position will provide technical support for ROJO Hospitality technology systems and staff, working primarily at the Stadium, but may also need to go to other business locations as required. Weekend duty will be required.
The main responsibilities for this position are supporting the technology systems for the company, and the staff using them, providing network support for the POS System, and the devices connected to it, and making sure users have access to the resources they need. The position will be primary support for hardware and software issues, and will work with the technology staff as needed. This position is also responsible for support and trouble-shooting problems the staff has with any technology. Other responsibilities include game day duties during home games and, event duties as required for staff and systems.
Primary Job Duties:
1. Provide Technical Support
2. Perform User Administration
3. Maintain integrity of systems and platforms
4. Perform Network and POS support where required
5. Document networks, requests, and problems
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