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Sales & Marketing: Event Operations/Management
Director/Manager of Event Services - Buffalo Bills (Orchard Park, NY)

Position Summary


This position is responsible for the creation, development and execution of all Buffalo Bills events including managing all non NFL events held at our facilities.  Title to be determined based on experience level.



  • Schedule events at the Buffalo Bills facilities and manage official events calendar. 
  • Work in cooperation with internal and external customers to plan and execute events at the Buffalo Bills.
  • Coordinate invoicing and payments for rentals and related ancillary fees.
  • Work with stadium and team partners to provide support for events and game day.
  • Manage game and event staff; train or brief staff as required based on event.
  • Assist Guest Services branch of the department as needed on event and game day.
  • Manage events database and distribute weekly updates and event confirmations.
  • Create, distribute, and collect event rental contracts and associated conditions.
  • Coordinate invoicing and payments for rentals and related ancillary fees.
  • Manage budgets, negotiate pricing, and arrange payments as needed.  Coordinate event related staffing payroll.
  • All other duties as assigned.



  • Bachelor’s degree required.  Master’s degree preferred.
  • Minimum three to five years of experience in event planning, hospitality, marketing, or related field.
  • Preferred experience with a professional sports team/facility.
  • Superior customer service ethic and high concern for co-worker and guest satisfaction.
  • Excellent communication skills, including writing, proof reading, and speaking.
  • Experience managing staff.
  • Proficient in prioritizing and overseeing multiple projects and assignments at once.
  • Work successfully alone and as part of a team.
  • The ability to climb stairs, walk long distances and get in and around the stadium is required.
  • Computer program proficiency: Microsoft Office Suite, Adobe Photoshop, database software (ABI System software preferred), email and web.
  • The ability to work flexible hours, including weekends and evenings as needed.


Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree?

2. Do you have a Master's degree?

3. Do you have 3-5 years experience in event planning?

4. Do you have prior experience with a professional sports team or sports facility?

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