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Current available jobs in Facility Operations/Security:


» 2016 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)
» Club Experience Zone Coordinator - CenturyLink Field (Seattle, WA)
» Part-Time Guest Services Positions - CenturyLink Field (Seattle, WA)
» Variable Hour/Seasonal Forklift Operator - Dallas Cowboys Football Club - Merchandising (Dallas, TX)
» Variable Hour/Seasonal Forklift Operator-2nd Shift - Dallas Cowboys Football Club - Merchandising (Dallas, TX)
» Parking Team Member (Part Time) - Denver Broncos/Stadium Management Company (Denver, CO)
» Guest Relations Team Member (Part-Time) - Denver Broncos/Stadium Management Company (Denver, CO)
» Associate Custodial Manager - Houston Texans (Houston, TX)
» Fan Experiences Representative - Game Day - Jacksonville Jaguars (Jacksonville, FL)
» Set-Up Crew - Miami Dolphins (Miami Gardens, FL)
» Security Officer / Part-Time - Sports Authority Field at Mile High / Denver Broncos (Denver, CO)
» Game Day Event Staff - Washington Redskins (Landover, MD)



Facility Operations/Security: Event Guest Relations
2016 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)

Mission Statement:

Guest Relations Team Members are committed to providing great customer service to our guests. We are an extension of the Carolina Panthers management throughout the stadium, and we strive to achieve excellence beyond expectation. The Guest Relations staff enforces stadium policies, assists with fan issues, and takes a proactive approach in order to improve the fan experience. We share the Carolina Panthers’ vision of what a positive game day experience should be for our guests. Our Guest Relations team is one of the most visible and crucial teams in the stadium. This team sets the tone for delivering exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional manner.

Requirements:

·         Have a strong customer service background

·         Availability to work ALL Carolina Panthers home games and all other events at Bank of America Stadium                     including nights, weekends, and holidays

·         Ability to meet the physical demands of the job including standing for an extended period of time, walking                   throughout the stadium (including climbing stairs), and working outside in various weather conditions

·         Must be a team player who possesses a positive attitude and uses good judgment

·         Able to work with little supervision and is self-motivated

·         Friendly and personable. Ability to work in a fast-paced environment

·         Must pass a background check

Responsibilities:

·         Greet each guest while serving as a customer service representative with an energetic and courteous demeanor

·         Promote a family-friendly atmosphere by proactively correcting and/or reporting customer service concerns to a             Team Leader or Supervisor

·         Monitor assigned areas ensuring safety of all guests

·         Understand and enforce both the NFL Fan Code of Conduct and Bank of America Stadium policies and procedures

·         Answer guests’ questions in a timely fashion as it relates to their game day experience

·         Perform other duties assigned as needed for game day position

*Guest Relations Team Members are seasonal employees and are staffed on an “as needed” basis

Note: When you apply for this job online, you will be required to answer the following questions:

1. yes/no I am available to work ALL Carolina Panthers home games and other events at Bank of America Stadium including nights, weekends, and holidays.
2. yes/no I am able to meet all the requirements listed in the job description.
3. yes/no I am at least 18 years old


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Facility Operations/Security: Event Guest Relations
Club Experience Zone Coordinator - CenturyLink Field (Seattle, WA)

The part-time gameday Club Experience Zone Coordinator organizes part-time gameday staff from various service-oriented departments on the Club and Suite levels, including Aramark, Delaware North Company, First & Goal, Inc. and Staff Pro. The essential function is to monitor front line staff from these departments, ensure facilitation of positive interactions between staff and guests, support and motivate staff, and communicate with and report to the Guest Services Coordinator on all guest experience aspects in their zone. Club Experience Zone Coordinators must be professional, able to work well with a diverse group of departments, and anticipate guests’ needs to further enhance the guest experience. Responsibilities include, but are not limited to:

  • Exhibit professionalism and a positive persona at all times.

  • Build relationships and communicate with staff of all levels from all departments.

  • Motivate, coach and train staff on customer service and exceeding guest expectations.

  • Ensure readiness of gameday zone for all departments overseeing.

  • Possess great attention to detail and creativity for areas of improvement in the guest experience.

  • Assist inter-department communication to help solidify as one team.

  • Facilitate inter-department pre-gates gameday meetings.

  • Assist in service recovery practices.

  • Working knowledge of basic technology is preferred (e.g. radios, iPads, smart phones, etc.).

     

Club Experience Zone Coordinator Capabilities

The Club and Suite Levels are high-profile areas which require special attention and adherence to our motto and mission. A positive guest experience must be the goal for all staff at all times to ensure exceptional service is being provided at CenturyLink Field. As a key asset to the success of this achievement and an area leader, Club Experience Zone Coordinators must be capable of, but not limited to:

  • Ability to problem solve staff issues as they relate to gameday functions.

  • Ability to prioritize, multi-task and take directions.

  • Ability to write emails, reports and correspondence.

  • Ability to work flexible hours, including evenings, weekends and some holidays.


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Facility Operations/Security: Game Day/Event Staff
Part-Time Guest Services Positions - CenturyLink Field (Seattle, WA)

Currently the Guest Services Department at CenturyLink Field, CenturyLink Field Event Center, and WaMu Theater are hiring various Part-Time positions including...Ushers, Ticket takers, Club and Suite staff, Greeters and many others.

We are looking for up-beat and service minded individuals to care for our guests who attend events at CenturyLink Field. These events include, Seahawks football, Sounders FC and many other exciting events held year round!

Minimum qualifications: Must be 18 years of age or older; Must be able to read, write and speak English effectively; Must live local and be able to attend scheduled events; Must be able to stand and walk for extended periods of time; Must have good customer service skills; Must be able to pass a background check; Must be able to work both indoors and outdoors.

If this interests you and you would like to join our team, please submit your resume.

Selected candidates will be contacted by a staff member.


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Facility Operations/Security: Heavy Equipment Operator
Variable Hour/Seasonal Forklift Operator - Dallas Cowboys Football Club - Merchandising (Dallas, TX)

The Part Time Seasonal Fork Lift Operator is responsible for operating the warehouse forklift and performing various material handling duties.

Job Responsibilities:

- Move controls, levers, and devises to drive industrial forklifts to transport materials between loading, unloading, processing and storage areas
- Organize and secure materials
- Track materials though the Warehouse according to company policies and procedures
- Perform routine inspections and/or safety checks to ensure forklift is operating properly
- Return forklift to the appropriate charging station at shift end and prepare equipment for the start of the following shift
- Complete forklift operator training as required
- Complete other duties as assigned by a manager
 

Qualifications:

- Forklift Certification required
- Previous experience operating a forklift preferred
- Responsible with equipment and materials
- Able to work well within a team environment, offering assistance and support to team members whenever necessary
- Reliable and dependable
- Reside in the DFW area


Dallas Cowboys Merchandising - (2500 Regent Blvd – near DFW Airport, One Exit West off Royal Lane
near I-121 and I-635 / DFW Corridor).

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am currently certified as a forklift operator
2. Yes/No: I have previous experience operating a forklift
3. Yes/No: I live in the DFW area


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Facility Operations/Security: Heavy Equipment Operator
Variable Hour/Seasonal Forklift Operator-2nd Shift - Dallas Cowboys Football Club - Merchandising (Dallas, TX)

The Variable Hour/Seasonal Fork Lift Operator is responsible for operating the warehouse forklift and performing various material handling duties. This posting is for the 2nd shift positions.

Job Responsibilities:

- Move controls, levers, and devises to drive industrial forklifts to transport materials between loading, unloading, processing and storage areas
- Organize and secure materials
- Track materials though the Warehouse according to company policies and procedures
- Perform routine inspections and/or safety checks to ensure forklift is operating properly
- Return forklift to the appropriate charging station at shift end and prepare equipment for the start of the following shift
- Complete forklift operator training as required
- Complete other duties as assigned by a manager
 

Qualifications:

- Forklift Certification required
- Previous experience operating a forklift preferred
- Responsible with equipment and materials
- Able to work well within a team environment, offering assistance and support to team members whenever necessary
- Reliable and dependable
- Reside in the DFW area

**This posting is for positons on the 2nd shift, 3:00 pm to Midnight, actual shift times may vary.


Dallas Cowboys Merchandising - (2500 Regent Blvd – near DFW Airport, One Exit West off Royal Lane
near I-121 and I-635 / DFW Corridor).

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am currently certified as a forklift operator
2. Yes/No: I have previous experience operating a forklift
3. Yes/No: I live in the DFW area


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Facility Operations/Security: Parking Operations
Parking Team Member (Part Time) - Denver Broncos/Stadium Management Company (Denver, CO)

The Parking Department of Sports Authority Field at Mile High is hiring for the following part-time/seasonal positions for the 2016 Denver Broncos Season. Each position is vital to our operation and we are looking for qualified customer-service oriented candidates to fill positions. All of these positions require a willingness to assist and approach guests and a friendly sense of service, making our Parking team “A MILE ABOVE THE REST”. If you are looking to be a part of the best facility to visit in the National Football league and home to the World Champion Denver Broncos, look no further!

Specific positions and responsibilities include:

  • Parking Attendants / Cashiers:  These positions are the point of sale for all cash parking in the stadium parking lots as well as scanning in pre-purchased parking permits with handheld device. You will be selling parking stalls to vehicles as they enter the lots, providing a receipt for each transaction, and being accountable for all revenues collected. You should be able to provide guests with accurate stadium information and directions. Excellent customer service skills are required. You must be able to commit to working all home football games/events deemed mandatory by SMC Management. 
  • Shuttle Cart Drivers: Shuttle cart drivers will assist all guests who are requesting assistance to and from the parking areas to the stadium gates. Shuttle cart drivers will be responsible for the safety of all individuals within the cart as well as pedestrian traffic. Providing accurate stadium information and directions to guests is also included in their responsibilities. Applicants must have a valid state issued driver’s license and have a good driving record. This position works as a Cashier / Parking Attendant first before performing this position.

Additionally, all applicants regardless of position must be 18 years of age or older and successfully pass a criminal background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Denver Metro Area?
2. Are you 18 years of age or older?
3. Can you commit to working all Denver Broncos home games and other events deemed mandatory?


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Facility Operations/Security: Event Guest Relations
Guest Relations Team Member (Part-Time) - Denver Broncos/Stadium Management Company (Denver, CO)

The Guest Relations Department of Sports Authority Field at Mile High is hiring for the following part-time/seasonal position for the 2016 Denver Broncos Season. Each position is vital to our operation and we are looking for qualified, customer-service oriented candidates to fill positions. All of these positions require a willingness to assist and approach guests with a friendly sense of service, making our Guest Relations team "A MILE ABOVE THE REST" and the best facility to visit in the National Football League- Home to the World Champion Denver Broncos!

 

Guest Relations Team Member:  The Denver Broncos and Stadium Management Company are looking for personable, attentive individuals looking for a part-time, seasonal job full of excitement and fan interaction!

These positions could include Usher, Ticket Taker, Club Level, or Suite Level.  Staff Members are expected to interact with guests, get to know the season ticket holders, be able to provide assistance to all fans. These situations may include helping a patron find their seat location, conflict resolution or problem solving between fans, and directions to various locations in the Stadium.

Requirements:

·         Excellent customer service and verbal communication skills

·         Availability to work ALL Denver Broncos home games and all other events deemed mandatory by Stadium Management Company

·         Ability to stand for extended periods of time, walking (including stairs) and working outside in various weather conditions

·         Positive, team-oriented attitude

  • Additionally, all applicants regardless of position must be 18 years of age or older and successfully pass a criminal background check.

What to expect:

  • Use a palm pilot device to scan all tickets as they enter the building. 
  • Greet guests and guide them to their seats
  • Be stationed in one place for a period of time.
  • Be outside in all different types of elements.
  • Resolve fan issues as they arise
  • Be able to work a shift that will range between 8-9 hours.
  • Be flexible and ready to work other duties as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Denver Metro Area?
2. Are you 18 years of age or older?
3. Can you commit to working all Denver Broncos home games and other events deemed mandatory?


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Facility Operations/Security: Custodial/Housekeeping
Associate Custodial Manager - Houston Texans (Houston, TX)

Position Description:

Responsible for supporting the Facilities General Manager and Operations Manager in the completion of all custodial and housekeeping operations.

Key Responsibilities:

  • Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.
  • Assist in communication and develops relationships with client and campus community.
  • Uses the Program Audit to constantly upgrade, update, and enhance best practices in custodial operations.
  • Assist in coordinating the activities of employees in custodial services to ensure the effective and efficient utilization of staff, materials, and equipment.
  • Tour and inspect the facility frequently to ensure total quality management requirements in custodial operations.
  • Document inspections in computerized system.Keep building space inventory updated and schedules current while closing loop with requestors on completed work requests.
  • Assist leadership with compliance with all OSHA regulations and other local, state, and federal government regulations.
  • Assist the Operationsl Manager in providing first line safety inspection at the venue and guards against slips, trips, falls.
  • Responds to the requests of the client, campus community, Custodial Manager, and Facility Manager, if applicable.
  • Assist the Custodial Manager in the HR function and payroll in regards to all front line employees.
  • Assist the Custodial Manager in inventory control and may assist with supply and equipment orders.
  • Keep management constantly informed of new trends, developments, and regulations within the field of Custodial operations.
  • Must be able to complete “hands on” custodial duties if needed.
  • Attend Tech Week at least every three years.
  • Participate in one-on-one refresher training semi-annually with each member of the custodial staff.
  • Participate in a school committee or group outside of custodial responsibilities.
  • Assist in the development and delivery of monthly training programs on custodial operations and delivers to service personnel.

Knowledge, Skills and Abilities:

Bachelor degree in appropriate field with 1-2 years of facilities management experience required. Technical knowledge of chemicals and cleaning procedures and the ability to oversee projects, seasonal variances and variable manpower is required. Experience directing skilled, semi-skilled and non-skilled trade personnel are also required. Strong financial analysis and interpretation skills and computer skills, P&L accountability and/or contract-managed service experience are preferred.  Must be able to work a varied schedule that includes nights, weekends and holidays.


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Facility Operations/Security: Event Guest Relations
Fan Experiences Representative - Game Day - Jacksonville Jaguars (Jacksonville, FL)

 

POSITION SUMMARY

The Fan Experience Representative position is part of the fast-paced and exciting game day operations team within the Fan Experience Department of the Jacksonville Jaguars.  The Fan Experience Representatives will report to the Senior Manager, Guest Services.


POSITION DESCRIPTION

  • Deliver excellent customer service to each and every fan entering EverBank Field through utilization of the BE GREAT philosophy.

  • Welcome and assist fans entering the stadium

  • Provide accurate directions to seating sections and key attractions within EverBank Field and the surrounding areas

  • Assist with point of registration displays during game

  • Manage various Guest Services booth locations

  • Assist fans with any questions or issues that arise while at the stadium (including ticket-related issues)

  • Communicate to the Command Center or supervisory staff any issues that arise

  • Monitor concourse and seating areas during the game

  • Thank fans leaving the stadium

  • Collaborate with other departments including law enforcement, security, ushers, food service, ticket office, retail, parking, housekeeping, and maintenance

  • Perform individual duties as assigned

SCHEDULE

  • Available for two to three trainings during the summer

  • Available for all of the Jaguars home games played at EverBank Field, including preseason and any postseason games

JAGUARS VALUES (P.R.I.D.E.):  The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about interning for the team

  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team

  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions

  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships

  • Excellent – you should be able to learn how to drive the team to achieve goals and results to improve performance

TO APPLY

Applications are being accepted via email only. To be considered for this position, submit your application no later than April 1, 2016.

Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position. 

The Jaguars are committed to a policy of equal opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test. 

You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: You understand this position is for game days only.
2. Yes/No: Do you live within 60 miles of EverBank Field?
3. Yes/No: Are you available to work all Jaguars games played at EverBank Field?
4. Yes/No: Do you have any customer service experience?


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Facility Operations/Security: Game Day/Event Staff
Set-Up Crew - Miami Dolphins (Miami Gardens, FL)

SUMMARY:                     Set-up and breakdown for meetings and events.

ESSENTIAL FUNCTIONS:

  • Set-up seating arrangements and audio visual equipment for meetings, dinners, parties, and banquets.

  • Set-up signage, flags, banners, and other conversion responsibilities from one event or sport to another.

  • Installation and removal of field parts and seating.

  • Respond to requests from management, front office employees, vendors, guests, and team representatives to move furniture, boxes, and equipment.

  • Receive deliveries into the Stadium.

  • Satisfy requests from vendors, guests, team representatives to relocate materials and equipment on event day.

  • Set-Up and breakdown barricades around stadium.

  • Distribute Dolphins and University of Miami “giveaways” to each gate.

  • Move “risers” and stages on/off field.

  • Store, retrieve, and re-arrange various items in our storage areas for all departments.

  • Other related duties as assigned.

ESSENTIAL REQUIREMENTS:

  • High School Diploma/GED (Some college education preferred).

  • The ability to understand instructions from supervisor(s) and Stadium management.

  • Ability to lift 50 lbs.

  • Work weekends, nights, holidays.

  • Ability to climb, crawl, kneel, squat, bend, and extend arms or legs fully.

  • Ability to operate forklift and small tractor (Not required but preferred).

  • Valid driver’s license required to operate forklift.

    Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.


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Facility Operations/Security: Security
Security Officer / Part-Time - Sports Authority Field at Mile High / Denver Broncos (Denver, CO)

Sports Authority Field at Mile High is hiring part-time security officers responsible for ensuring safety and security during day to day operations, Denver Broncos home games, and all other public and private events held at Sports Authority Field at Mile High.
 

Responsibilities Include:

  • Follow all policies and procedures as specified in the Security Policy and Procedure Manual.
  • Operating command center, inside and outside roving patrols, access control, and other posts as assigned.
  • Log and report all activities performed during shift.
  • Investigate and complete incident reports of all unusual incidents occurring while on duty.
  • Understanding and use of security radio system.
  • Understanding and use of surveillance camera system.
  • Understanding and use of alarm system.
  • Challenge and identify all suspicious people found on property.
  • Provide security and access control for all stadium events.
  • All other duties and responsibilities as assigned.

Job Requirements:

  • Must be 21 years of age at the date of hire.
  • Prior security experience preferred, but not required.
  • Ability to work all Denver Broncos home games, Rocky Mountain Showdown, and other major public events as assigned.
  • Ability to work shifts in addition to the mandatory schedule.
  • High school diploma or equivalent required.
  • Valid Colorado driver license.
  • Good verbal and written communication skills.
  • Good interpersonal skills.
  • Ability to successfully pass a full background check.

Please include a resume with your application.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work all Denver Broncos home games?
2. Are you over 21 years of age?
3. Can you work additional shifts beyond the Broncos and public event schedule?
4. Do you live in Colorado?


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Facility Operations/Security: Game Day/Event Staff
Game Day Event Staff - Washington Redskins (Landover, MD)

The Washington Redskins are seeking responsible individuals to join our Game Day Event Staff on a Part Time basis. The right fit individuals will provide excellent customer service (ticket takers, ushers, escalator/ elevator operators) and security throughout FedExField Stadium during Redskins Game Day and Special Events.

Essential Duties and Responsibilities: 

  • Work ALL 2016  Redskins Home Games and Major Events
  • Provide guests with excellent customer service to enhance their game day fan experience
  • Enforce FedExField, Redskins, and NFL rules, regulations and policies
  • Identify problems when/before they occur and quickly contact the best representative to rectify the situation (Cleaning, Security, Managers Etc…)
  • Receive and quickly act upon requests or complaints from guests.  In the event of a serious problem, rapidly defer to upper management
  • Provide immediate assistance to and emergency notification of guests in the event of an accident or injury
  • In the event of an emergency, assist in evacuating FedExField, while maintaining a calm, professional manner

Requirements: 

  • Must commit to work all Redskins Home Games, Concerts, Soccer and potential playoff games
  • Must be 18 and over
  • Maintain a professional appearance
  • Ability to be friendly and courteous, regardless of the situation
  • Effective verbal communication skills
  • Excellent writing skills
  • Strong interpersonal skills
  • Able to stand for long periods of time, walk long distances, and climb stairs
  • Be a team player who is able to work well in a fast paced environment

If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply by submitting a cover letter and resume.

The Washington Redskins are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to work all Redskins home games?
2. Yes/No. Are you available to work all major events (concerts/soccer)?


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