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Current available jobs in Sales & Marketing:


» 2014 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)
» Part-Time Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)
» Account Executive, Stadium Sales - Forty Niners Stadium Management Company (Santa Clara, CA)
» Customer Relations Seasonal Representative - Kansas City Chiefs (Kansas City, MO)
» 50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)
» Sales Consultant—New Atlanta Stadium—Future Home of the Atlanta Falcons - Legends Global Sales (Atlanta, GA)
» Account Executive, Group Sales - Miami Dolphins (Miami Gardens, Fl)
» Account Executive, Business Development - Miami Dolphins (Miami Gardens, FL)
» New Stadium Partnerships Manager - Minnesota Vikings (Minneapolis, MN)
» Ticket Sales Account Executive - Pittsburgh Steelers (Pittsburgh, PA)
» Manager, Premium Seating Sales - San Diego Chargers (San Diego, CA)
» Account Executive - Tampa Bay Buccaneers (Tampa, FL)
» Part-Time Sales Representative - Washington Redskins (Landover, MD)



Sales & Marketing: Client Relations/Customer Service
2014 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. yes/no I am available to work all Carolina Panthers HOME Games and other stadium events.
2. yes/no I am interested in the Ticket Taker Team Member.
3. yes/no I am interested in the Elevator/Access Control Team Member.
4. yes/no I am interested in the Escalator Team Member.
5. yes/no I am interested in the Crowd Attendant Team Member
6. yes/no I am at least 18 years old


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Sales & Marketing: Client Relations/Customer Service
Part-Time Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)

The Customer Service Representative - Retail is responsible for providing superior customer service in our fast-paced, call center environment with the ability to keep information and tasks organized while multi-tasking. This position is an outstanding opportunity for a detail-oriented team player with a positive, enthusiastic, and customer-focused attitude. The Customer Service Representative - Retail reports to the Retail Customer Service Manager and will be part of an overall Call Center team.
 
Job Duties:

- Assist internet/catalog customers with questions via e-mail, telephone, system “Live Chat” and mail
- Provide sales support through cross-selling and up-selling products
- Follow-through with customer inquiries and requests/ document and record efforts in the process
- Ensure that our customer receives superior service
- Provide resolution to customers through communication and problem-solving skills
- Work effectively within a team-oriented environment
- Answering phones, functioning on the computer and providing customer assistance
- Order processing, issue resolution, selling ability, return processing
- Perform other functions and activities as directed by the Retail Customer Service Manager

Qualifications:


- High school diploma or equivalent required, college degree preferred
- 1-2 years customer service experience required, preferably in a high-volume call center
- Foreign language skills are a plus (Spanish preferred)
- Excellent computer skills and typing abilities with a high degree of accuracy
- Experience with internet research
- Independent and driven to create “Wins” from difficult and challenging situations
- Communication skills via phone, follow-up/documentation, conflict resolution and interpersonal
- Able to maintain a high level of energy and enthusiasm
- Able to simultaneously manage a high level of detail across multiple projects
- Flexibility to work a non-traditional schedule (to include days, evenings and weekends)


Pay rate minimum of $10/hr. Up to 20 positions available.
 


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Sales & Marketing: Ticket Sales
Account Executive, Stadium Sales - Forty Niners Stadium Management Company (Santa Clara, CA)

Job Overview:

The Account Executive, Stadium Sales is primarily responsible for generating premium sales and group sales at Levi’s Stadium on a year-round basis. This 365 day platform will include Levi’s Stadium 3rd party event premium hospitality, 3rd party event group sales, and private group sales for Levi’s Stadium newly created tours program which will welcome over 200,000 guests in its inaugural year. This position will prospect through a highly proactive approach including outbound calls and face-to-face appointments within the corporate and group sectors of the Bay Area and 3rd party event markets. In addition, the Account Executive, Stadium Sales will work with customers to plan, coordinate, and service personal and departmental group and premium hospitality outings.

Job Responsibilities:

• Achieve monthly & yearly ticket and revenue targets set forth by Director
• Assist in creation of new premium hospitality and group programs / events that increase sales opportunities and overall revenue
• Make sales calls from category lists to corporations and area organizations and follow up as necessary
• Build relationships to provide repeat business
• Proactively create opportunities for new business with existing customers
• Provide superior and professional customer service to clients
• Perform variety of responsibilities on day of events or tours, including entertaining clients and fulfilling large group commitments
• Attend team and community events for purpose of maximizing sales opportunities

Job Qualifications:

• Ticket Sales, Corporate Sales, and / or Group Sales experience strongly preferred
• Bachelor’s Degree in Business, Sports Management, Marketing or other related area of study
• Proficient in Microsoft Office
• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
• Committed to success and the sports industry with a desire to aggressively compete within a team environment
• Able to simultaneously manage a high level of detail across multiple projects
• Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
• Able to work well within a team environment, offering assistance and support to team members whenever necessary
• Able to balance internal priorities with client expectations


Note: This position was originally posted on the San Francisco 49ers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the San Francisco 49ers employment site.

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Sales & Marketing: Client Relations/Customer Service
Customer Relations Seasonal Representative - Kansas City Chiefs (Kansas City, MO)

Position Profile: Customer Relations Seasonal Representative

Department: Customer Relations 

Reports to: Customer Relations Representative

 


Job Summary: Entry-level position responsible for fielding incoming communication for the Customer
Relations Department. Seasonal program is 40 hours a week and is slated to run from July 2014 through
December 2014, subject to change.

ESSENTIAL ACCOUNTABILITIES
• Field and respond to all forms of inbound communication coming into the Customer Relations Department.
• Provide exceptional customer service to all fans and guests not limited to attendees of Chiefs games and special events.
• Follow up on communication as necessary.
• Track all communication in CRM.
• Assist with communication on gameday including the text messaging program.
• Assist with special projects as needed.

COMPETENCIES
• Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
• Written Communications- Writes clearly and informatively.
• Analytical - Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.
• Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.
• Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

PHYSICAL REQUIREMENTS
• Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS)
• Bachelor’s degree
• Excellent computer skills
• Helpful, friendly and patient attitude
• Strong oral and written communication skills
• Excellent interpersonal skills
• Ability to accurately record information
• Experience with Archtics and/or Microsoft Dynamics a plus
• Experience in customer service a plus
 

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have experience with Archtics and/or Microsoft Dynamics CRM?
2. Yes/No: Do you have previous experience in customer service?
3. Yes/No: Are you able to work weekends?
4. Yes/No: Do you have strong oral and written communication skills?


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Sales & Marketing: Game Operations/Presentation
50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)

POSITION SUMMARY:  The Kansas City Chiefs are looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2014 season.  

ESSENTIAL ACCOUNTABILITIES:
1. Approach fans pre-game and in-game to explain the details of the 50/50 raffle program
2. Accurately handle the sale and distribution of the tickets, following program requirements
3. Answer questions fans may have about the program
4. Turn in all cash and tickets several times throughout and at the end of gameday

MINIMUM QUALIFICATIONS REQUIRED:
1. Must have a High School Diploma or equivalent education, 18 or over
2. Prior experience handling cash
3. Ability to interact positively with large fan base
4. Must be detail oriented and have strong organizational skills
5. Above average verbal communication skills
6. Strong sales skills
7. Candidates must be willing to work nights, weekends and holidays if necessary
8. Must be able to work in a variety of weather conditions 
9. Must be able to walk up and down numerous steps and long distances in parking lot and stadium complex

This position requires an outgoing personality and a passion for raising money for the Hunt Family Foundation Charities.  

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have an outgoing personality and a passion for raising money?
2. Do you have prior experience handling cash?
3. Do you have the ability to walk up and down numerous stairs in the stadium?
4. Are you able to work in a variety of weather conditions?


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Sales & Marketing: Premium/Suite Sales
Sales Consultant—New Atlanta Stadium—Future Home of the Atlanta Falcons - Legends Global Sales (Atlanta, GA)

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.





Legends Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients. As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

The Project: Legends Global Sales has teamed up with the Georgia World Congress Center Authority and the Atlanta Falcons to help design and sell the future home of the Falcons that’s set to open in 2017. The 1.8 million square foot, nearly 72,000 seat venue will become the iconic downtown symbol for the city of Atlanta. If you have the passion and dedication to be a part of the premier new stadium project in all of sports, learn more below:

Job Overview: The Sales Consultant is primarily responsible for selling new stadium personal seat licenses (PSLs) and other premium inventory for the new Atlanta Stadium. The Sales Consultant should be a professional, self-motivated, positive individual. The Sales Consultant will work under the guidance of the Vice President of Sales & Service, the Director of Sales and a Sales Manager in a team-first fast paced sales environment.

Major Responsibilities:

  • This position will be focused on prospecting new business, appointment setting, executing face-to-face sales presentations and closing sales
  • Set and conduct out of the office sales appointments throughout the metro Atlanta area
  • Effectively manage a large number of season ticket holder accounts relocating their seat(s) from the Georgia Dome to the new stadium.
  • The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales and revenue goals.
  • Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends, and game days.

Job Requirements:

  • Bachelor’s Degree or equivalent
  • Minimum of 2-3 years of prior sports sales/industry or equivalent sales experience is preferred
  • Candidate should possess excellent time management and organizational skills in order to effectively manage a large volume of accounts
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate should possess both the personal and communication skills to conduct face-to-face presentations.
  • Candidate should possess the confidence, knowledge and experience to conduct meetings with c-level business executives
  • Candidate must possess highly professional verbal and written communication skills
  • Previous working experience with Microsoft CRM/KORE or Archtics is a plus
  • Candidate must have a strong work ethic and a desire to build a career in professional sports

 


Note: This position was originally posted on the Legends employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Legends employment site.

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Sales & Marketing: Sales & Marketing Management
Account Executive, Group Sales - Miami Dolphins (Miami Gardens, Fl)

Summary: Miami Dolphins are seeking a motivated individual who is determined to be the next Group Sales Superstar. This individual will be responsible for driving new business revenue through the sales of primarily group tickets, and premium inventory via face to face sales appointments, phone calls and networking events. This position focuses on a full menu outbound selling approach. With a pending $350 Million Dollar stadium renovation and new unique group inventory there’s never been a better time to sell group tickets!

 

ESSENTIAL FUNCTIONS:
• Prospect group ticket clients through daily phone calls and emails.
• Help maximize renewal business and maintain a high level of customer service to new and existing clients
• Adhere to department guidelines in relation to face to face appointments, prospecting and productivity
• Prospect potential Group Leaders through daily phone calls and emails
• Continually work to train and develop sales skills
• Represent organization at various networking and/or offsite community events promoting ticket sales
• Consistently enter client data into CRM system throughout the sales process to aid in information sharing between sales and service personnel
• Maintain a high level of customer service to new and existing clients
• Adhere to department guidelines in relation to call volume and outside networking opportunities
• Work with related departments to improve communication and improve the fan experience
• Meet or exceed yearly sales goals
• Additional related duties as assigned


ESSENTIAL REQUIREMENTS:
• 2-3 Years previous sports selling experience
• Archtics ticketing system and Microsoft CRM experience preferred
• Excellent written and oral communications skills
• Ability to handle heavy outbound phone volume
• Basic understanding of Microsoft Word and Outlook
• Bilingual (English/Spanish) a plus
• The ability and desire to work flexible hours including evenings, weekends and holidays

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.
 


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Sales & Marketing: Business Development
Account Executive, Business Development - Miami Dolphins (Miami Gardens, FL)

JOB SUMMARY:
Position is responsible for selling new memberships and premium seating to prospects primarily through face to face appointments at Sun Life Stadium. Position focuses primarily on business to business sales, with a secondary focus on consumer sales.

RESPONSIBILITIES:
• Sells new membership, premium seating, group tickets and suites
• Coordinate and execute a minimum of 70 sales calls per day on any and all potential customers through cold calling, prospecting and referrals
• Attain individual, group and department sales goals and complete requisite amount of prospecting activity as set by the Director, Business Development
• Conduct sales related activities in the field and the office as assigned
• Maintain accurate documentation of prospecting and sales activity in CRM and the ticketing system
• Represent organization at various networking and/or offsite community events
• Visit prospects and customers during home games.
• Other duties and responsibilities as assigned by the Director, Business Development

REQUIREMENTS:
• College graduate, 4-year degree or equivalent work experience.
• A minimum of two (2) years work experience in sales. Proven ability to meet goals and work well with co-workers and supervisors in a team environment.
• Archtics ticketing system and Microsoft CRM experience preferred.
• Bilingual – English/Spanish preferred
• Strong organizational and time management skills.
• Excellent oral communication, customer service and problem solving skills.
• Ability to function in fast-paced environment handles multiple projects and meets deadlines.
• Proficient computer skills including experience with MS Office products such as Word, Excel and Outlook as well as ability to learn and master new software programs.
• Ability to travel around the stadium visiting clients during home games. Must be able to escort and show potential customers various seating options and facilities around the stadium as well.
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Available to work flexible hours including holidays, evenings and weekends.


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Sales & Marketing: Corporate Sponsorship Sales
New Stadium Partnerships Manager - Minnesota Vikings (Minneapolis, MN)

The Minnesota Vikings are seeking a New Stadium Partnerships Manager, who will oversee the execution and activation of the team’s New Stadium partnership agreements.  This position will work closely with the Vikings New Stadium Business Development and Corporate Sales staffas well as with New Stadium Founding Partners and other select team partners to develop innovative and impactful promotional and activation platforms.  

 

This position:

  Manages team’s relationship with the New Stadium’s Founding Partners by coordinating  and executing elementspermanent and digital signage, technology immersion, media, game day activation, experiential hospitality and community initiatives.
  Provides consistent communication and status updates to partners and the New Stadium Business Development team.
  Coordinates traditional, digital and social media elements with the Corporate Sales activation staff to ensure accurate reporting with the team’s broadcast partners.
  Collaborates with the team’s creative services staff to develop effective promotional materials for New Stadium Founding Partners.
  Colaborates with New Stadium Business Development staff to develop year-endrecaps for Founding Partners.
  Collaborates with New Stadium Development and Corporate Sales staff to developfuture revenue-generating ideas.
  Leads game day and non-game day effort to ensure New Stadium Founding Partners receive all experiential and other forms of unique hospitality, as well as host Partners at non-Vikings Events.

 

 

Qualified applicants will:

  Be extremely customer focused (with both external and internal clients)
  Have excellent communication skills
  Be organized and detail oriented
  Have 5+ years of relevant work experience
  Have a Bachelors Degree in Marketing or related field or equivalent experience
  Be available to work extended hours, including evenings and weekends, as needed

CONFIDENTIALITY REQUIREMENTS: This position may require the individual to have access to confidential records and information. To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to perform physical tasks such as lifting and moving boxes etc.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Standard office for regular office hours, on-site events
 


Note: This position was originally posted on the Vikings employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Vikings employment site.

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Sales & Marketing: Ticket Sales
Ticket Sales Account Executive - Pittsburgh Steelers (Pittsburgh, PA)

JOB SUMMARY:


This position reports directly to the Ticketing Manager, and is a key member of the ticket office sales team responsible for selling available Stadium Builders Licenses and season tickets.  This staff member would also be responsible for sales of individual game and group tickets, as well as, be responsible for implementation of strategic retention initiatives and client relationship building programs. Primary goals include ensuring customer satisfaction and long-term retention.


RESPONSIBILITIES/DUTIES:

 

Maximize Season Ticket Holders (STH) renewal percentage by providing outstanding customer service to assigned accounts via phone calls, e-mails, fax, office visits and game/event seat visits.

Selling of Stadium Builders Licenses for the 2015 South Plaza Expansion project.

Utilize interpersonal and communication skills to create professional business relationships with Season Ticket Holders to renew and grow business.

Troubleshoot consumer ticketing issues.

Renew past due accounts.  Sell defaulted inventory to our Waiting List

Responsible for generating new revenue from growing and adding to current Season Ticket Plans, generating referrals from accounts, and prospecting for new business.

Execute sales through open communication with clients, office visits, game/event visits and offsite business meetings.

Assist in the production of season ticket holder events such as Season Ticket Holder parties/gatherings and the Season Ticket Advisory Group.

Other duties as assigned.

QUALIFICATIONS:


• Bachelor’s degree required, Business or Sport Management degree preferred
• Previous sales experience at the professional or collegiate level preferred.
• Proficiency in Archtics and Microsoft Office
• Customer service experience a must
• Must possess a strong work ethic and team-oriented attitude
• Excellent interpersonal communication skills required
• Ideal candidate will be results-oriented and exhibit a strong desire to succeed
• Must be well organized, creative and able to multi-task
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2 or more years of ticket sales experience for a professional or collegiate sports property?


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Sales & Marketing: Premium/Suite Sales
Manager, Premium Seating Sales - San Diego Chargers (San Diego, CA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3 years of high end premium sales experience? Answer yes and no
2. Have you sold Premium Seating at a sports and/or entertainment venue? Answer yes or no
3. Describe how you plan to exceed sales goals in this role and why you are a fit for this position


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Sales & Marketing: Ticket Sales
Account Executive - Tampa Bay Buccaneers (Tampa, FL)

The Account Executive will be responsible for generating new business through the sales of our General Season Passes, Premium Season Passes, and Group Tickets.  An Account Executive will focus on outbound call efforts, face-to-face appointments, and networking events to establish and build relationships with their prospects. 


Expectations:

• Prospect and acquire new customers through phone calls, face-to-face appointments, sales events, game days, and referrals 
• Generate revenue through General Season Passes, Premium Season Passes, and Group Tickets
• Maintain a detailed customer database of all clients and prospects
• Be required to work all home games

Knowledge, Skills, and/or Abilities
• Computer proficiency including Microsoft Outlook, Word, and Excel
• Knowledge of Salesforce is preferred
• Knowledge of Archtics is preferred
The ideal candidate will have:
• Exceptional written and oral communication
• The ability to set goals and achieve objectives in a timely and efficient manner
• Strong multi-tasking and customer service skills
• Attention to detail
• The ability to work flexible hours including evenings, weekends, and holidays
Experience/Education Requirements
• Bachelor’s Degree
When you apply for this job online, you will be required to answer the following questions:
1. Why are you interested in the Account Executive position?
2. Yes/No – Are you willing to relocate to Tampa, FL at your own expense?
3. Yes/No – Do you have Ticketmaster (Archtics) Knowledge?
*No Phone Calls Please
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Whay are you interested in the Account Executive Position?
2. Yes/No - Are you willing to relocate to Tampa, FL at your own expense?
3. Yes/No - Do you have Ticketmaster (Archtics) knowledge?


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Sales & Marketing: Ticket Sales
Part-Time Sales Representative - Washington Redskins (Landover, MD)

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO I have experience in sales
2. YES/NO I have previously applied/interviewed for this position
3. YES/NO I live in the MD/DC metro area


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