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Current available jobs in Sales & Marketing:


» Suite Attendant - Aramark - Raymond James Stadium (Tampa, FL)
» Ticket Operations Representative - Ford Field Management, LLC. and The Detroit Lions (Detroit, MI)
» JAX Pack Campus Corps Member - Jacksonville Jaguars (Jacksonville, FL)
» Jax Pack Street Team Member - Jacksonville Jaguars (Jacksonville, FL)
» Fan Experience Intern - Jacksonville Jaguars (Jacksonville, FL)
» Membership Development Associate - Miami Dolphins (Miami Gardens, FL)
» PREMIUM / SUITE SALES - Account Executive - Miami Dolphins (Miami Gardens, Fl)
» Account Executive, Corporate Sales - Tampa Bay Buccaneers (Tampa, FL)
» Consumer Sales Account Executive - The Detroit Lions (Detroit, MI)
» Premium Services Manager - The Detroit Lions and Ford Field Management, LLC. (Detroit, MI)
» Marketing Director - The Oakland Raiders (Las Vegas, NV)
» Client Service Representative - Washington Redskins (Landover, MD)
» Account Executive (Part-Time) - Washington Redskins (Landover, MD)
» Washington Redskins Marketing - Game Day Marketing Ambassador Team - Washington Redskins (Landover, MD)
» Redskins Rewards Game Day Staff - Washington Redskins (Landover, MD)
» Premium Seating Account Executive - Washington Redskins (Landover, MD)
» Ticket Office, Game Day - Washington Redskins (Landover, MD)


Sales & Marketing: Premium/Suite Service
Suite Attendant - Aramark - Raymond James Stadium (Tampa, FL)

Aramark at Raymond James Stadium will be hosting a job fair on August 16th from 5pm-730pm.  The job fair will be held in our East Galley which is located off of 4116 N Himes Avenue.  You will enter through LOT B/C.  Once you enter you will pass the security guard shack and you will park on your left hand side.  Once you have parked you will see a glass building directly in front of you.  The glass building is located directly next to our loading dock.  The glass building is our East Galley.

This job fair will host on the spot interviews so please do not miss your chance to join our team. 

Responsible for using quality customer service to meet guests needs in the service of food and beverage within the premium/suite area including the set-up, break down and cleanliness of service location.

Duties and Responsibilities

  • Actively provide quality food and beverage experiences to quests in designated service area

  • Ensure assigned suites are stocked with the correct amount of beverages, condiments, utensils, etc prior to the guests arrival

  • Ensure assigned suites have received the correct foods in the correct amounts. Any discrepancies should be reported to the supervisor/manager

  • Maintain HACCP and cleanliness standards during food service

  • Actively anticipate guests needs by ensuring all relevant materials and service items are available

  • Take game day orders

  • Responsible for cash or credit transactions for game day orders when applicable

  • Clean up suites and equipment after each event

  • Opening and closing duties as assigned by supervisor or manager

  • Must maintain a pleasant attitude towards customers, co-workers, and management; must possess excellent customer service skills

Follow Wage & Hour regulations

 

Other Duties

  • Other duties as assigned by management

EMPLOYMENT STANDARDS

EDUCATION:                                   

  • High school diploma or equivalent

KNOWLEDGE:                    

  • Knowledge of fine dining or catering environment including wine service and upscale food items
  • Must be able to complete TEAM training

EXPERIENCE:                     

  • Must have previous experience working in a catering or fine dining environment

QUALIFICATIONS:            

  • Strong organizational, time management and communication skills
  • Ability to interact with VIP guests, handle multiple projects and stressful situations simultaneously
  • Maintain high standards of food service and appearance and have a high level of guest satisfaction awareness
  • Must have the ability to lift, push, pull approximately 25lbs as well as stand or walk for long periods of time.
  • Must have availability on evenings, weekends, and holidays

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Sales & Marketing: Ticket Operations
Ticket Operations Representative - Ford Field Management, LLC. and The Detroit Lions (Detroit, MI)

SUMMARY:          

Ford Field Management, LLC is Detroit’s premier sports and entertainment destination and is the game day home of the Detroit Lions.  Throughout the year, Ford Field hosts events such as concerts, motorsports, college sports, high school and college graduations, and more.  Ford Field also has space available for conferences, meetings, and banquets.  Ford Field has hosted major events such as Super Bowl XL and the 2009 NCAA Men’s Basketball Final Four.

Ford Field Management and the Detroit Lions currently have a need for Ticket Operations Representatives.  This part-time position is based out of the Ford Field stadium located in Downtown Detroit.

In this role, you will be an essential part of the game experience and help build memories that last a lifetime.  Individuals must be willing and able to ensure exceptional customer service to every visiting fan. This position requires a friendly, outgoing personality with genuine enjoyment in interacting with and helping fans as we strive to deliver enjoyable guest experiences combined with the best entertainment value available.

Essential Duties/Job Requirements:

  • Customer/client service- via telephone, email and walk-ins.
  • Facilitate ticket sales, will call and service at windows for all Ford Field events
  • Knowledge of ticketing platform and Flash Seats
  • Process orders, applying payments and printing of tickets
  • Enter and/or update account information
  • Use AXS/Veritix/Back Office for ticket sales and seating navigation.
  • Assist with season ticket accounts, cancellations, sales, and customer service inquiries.
  • Assist with filling single and group event orders.
  • Ability to make decisions during high-pressure situations.
  • Maintain organization of tasks and event documents.  
  • Assists in the general operation of the box office.  Assisting with sales process, questions or concerns related to events or customers, handle daily incoming calls, checking messages and returning calls regarding ticket related needs for all Ford Field events.
  • Ability to work well with people; must have exceptional interpersonal skills.
  • Attention to detail and organized with cash handling and basic accounting principles.
  • Must be able to work a flexible schedule including nights, weekends, and holidays.
  • Attendance and Punctuality are imperative, as well as adjusting to a flexible schedule to accommodate event hours, on-sale, etc.

Education/Experience:

  •  High school diploma or GED preferred.
  • Must be customer-service oriented and have a fan-friendly attitude.
  • Ability to figure simple mathematical problems.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
  • Experience in customer service and guest relations.
  • Working knowledge of Microsoft Office products.
  • Knowledge of Veritix and Flash Seats.
  • A high degree of technological competence and point of sale experience required.
  • Experience with a ticket operations system or other relational programs.
  • Oral and written communication skills.
  • Ability to speak in a professional manner via telephone/in person with guests, fans and staff.

Physical Requirements of the Job:

  • Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.
  • Position may require standing for long periods of time, walking long distances and/or climbing up/down stairs. 
  • Specific vision abilities required by this job include close vision and distance vision.
  • May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 20lbs on occasion.

To Apply:

  • To apply, please submit a copy of your resume along with a cover letter detailing your interest and related experience to the position.

Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted. NO CALLS or EMAILS PLEASE.

Equal Opportunity/Affirmative Action Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous customer service experience?
2. Are you available to work an irregular schedule/extended hours?
3. Are you available to work a minimum of 50% of all events scheduled and 3-7 hours on event days?


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Sales & Marketing: Marketing
JAX Pack Campus Corps Member - Jacksonville Jaguars (Jacksonville, FL)

Summary

The Jacksonville Jaguars are looking for enthusiastic, motivated, outgoing young women and men to be a part of a dynamic Jaguars JAX Pack Campus Corps. If you are looking to start a career in professional sports marketing, this is a great start. JAX Pack Campus Corps will play a big role in executing the grassroots marketing plan, and representing the Jaguars brand in the college community at local and regional events. This position is a part-time position paid on an hourly basis.

Job Responsibilities

  • Create and Execute events on and surrounding a college campus

  • Coordinate with campus partner

  • Perform 4 events per month, maximum of 20 hours each month for one full semester

  • Incorporate new ideas for marketing and promoting events 

  • Generate information and provide reports after each marketing event

  • Support lead generation efforts at every event

  • Engage and interact with fans in a professional manner

  • Support Ticket Sale efforts on all levels

  • Distribute marketing collateral materials and promotional items at various events as assigned

  • Operate and maintain promotional gear pack including but not limited to table, tablets, table cloths and various materials

  • Live and represent the Jaguars Brand

Job Qualifications

  • Must be an Active Student at college for a minimum of 2 semesters

  • Ability to work flexible hours including weekdays, evenings and weekends        

  • Ability to carry up to 50 lbs. and participate in vigorous physical activity

  • All Jax Pack members must possess a valid driver’s license and provide their own transportation to events

  • Social media experience

  • Committed to ensuring superior customer service and professional attitude

  • Verbal, written and listening skills

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.


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Sales & Marketing: Marketing
Jax Pack Street Team Member - Jacksonville Jaguars (Jacksonville, FL)

Summary

The Jacksonville Jaguars are looking for enthusiastic, positive, motivated and personable young women and men, to be a part of a dynamic Jaguars Jax Pack street team. If you are looking to start a career in professional sports marketing, this could be a great entry-level opportunity for you. The Jax Pack Street Team plays a big role in executing the grassroots marketing plan, and representing the Jaguars brand in the community. This is an hourly and part-time position.

Job Responsibilities

  • Represent the Jacksonville Jaguars at local and regional events- watch parties, festivals, appearances and various other assigned events.
  • Support database collection efforts at every event and engage with fans in a professional manner to answer any questions.
  • Generate new information and ideas, and provide a report of your findings, after each marketing event.
  • Distribute marketing collateral materials and promotional items at various events, as assigned.
  • Operate and maintain promotional equipment including but not limited to, mobile promotional vehicles, inflatables, sales tables, survey area and other set-up elements.

Job Qualifications

  • Motivated, personable, positive and great team player

  • Committed to ensuring superior customer service and professional attitude

  • Excellent verbal, written and listening skills

  • Ability to work flexible hours including weekdays, evenings and weekends        

  • Ability to carry up to 50 lbs., be on your feet for long periods of time, and participate in vigorous physical activity

  • All Jax Pack members must possess a valid driver’s license and provide their own transportation to events

  • Social media experience

  • Live and represent the Jaguars Brand

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.


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Sales & Marketing: Hospitality Management
Fan Experience Intern - Jacksonville Jaguars (Jacksonville, FL)

Summary

The Fan Experience Internship is designed to provide students experience with the day-to-day operations of the Jacksonville Jaguars Fan Experience department. The internship offers students opportunities for professional development and practical, “hands on” experience working under the guidance of our Senior Vice President, Sales and Service.

Job Responsibilities You Will Learn

  • How to respond to guest and employee suggestions, questions, complaints or comments
  • How to plan and execute events held by the Jaguars

  • How to supervise areas of the stadium on game day

  • How to prepare the guest services booths and concierge desks for game day

  • How to create event-specific communications and promotional material for fans

  • How to create weekly supervisor manuals for game day supervisors, including event-specific details and fan-related issues requiring follow-up

  • How to generate post-game reports for issue resolution and talking points for upcoming game day meetings

  • How to create, organize and distribute content for game day e-newsletters

  • How to operate daily in the stadium’s incident management system, following-up as needed with issues, acting as liaison between the fans and the organization

Required Internship Qualifications

  •  All applicants must be eligible to receive college credit for their internship

  •  Availability from August 2017, through December 2017

Scholarship

Because internships at the Jaguars are educational experiences, they are unpaid.  However, the Jaguars will provide a scholarship to assist with your travel expenses to and from the stadium while participating in the internship program. You must secure your own housing and transportation and be present in-office throughout the week.

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible to receive college credit for this internship?
2. Yes/No: Are you available 40 hours per week?
3. Yes/No: Are you available on weekends and evenings?
4. Yes/No: Do you live within 60 miles of EverBank Field?
5. Yes/No: If you do not live in the Jacksonville area, are you prepared to search for, and secure, living arrangements?
6. Yes/No: Do you have any customer service experience?
7. What is one word to describe you?


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Sales & Marketing: Ticket Sales
Membership Development Associate - Miami Dolphins (Miami Gardens, FL)

Overview:

You’ve always wanted to work in sports but you know that at this point in your life you won’t be turning pro. You’ve competed your whole life; you played every sport in high school and love the feeling of achieving results and hitting your goals. You’re a hard worker, waking up early doesn’t scare you, when you see a challenge you get excited. Most of all, you want a career for yourself and having the opportunity to grow is important to you.


Under the ownership of Stephen Ross and the leadership of President and CEO Tom Garfinkel, the Miami Dolphins have established one of the most dynamic sales teams in all of professional sports, and were recently nominated for Sports Business Journal’s, 2016 Team of the Year. The Dolphins have completed the first two phases of our $500 Million Stadium renovation and have seen record growth in ticket sales over the past three (3) years. With the modernization nearly complete, Hard Rock is now a global entertainment destination.

Click here to see more

We live by “Attitude, Effort, Results,” and for the last three seasons we have focused on putting our people first and promoted fifty (53) members of the program to full time sales positions throughout the sports industry.

Description: The Dolphins Membership Development program is an 8-12 month Inside Sales position designed to give you the sales skills and abilities to grow your career in the industry. Your goal as a member of our team will be to produce revenue and ultimately earn a promotion to one of the Dolphins full time ticket sales teams.

Expectations: Phone calls are used to set appointments at the Dolphins state of the art $2 million Samsung Preview Center showcasing Hard Rock Stadium and all of the new seating products available to fans. You will be a full-menu sales consultant with free reign to sell all Dolphins products: including season ticket memberships, group tickets, luxury seating and executive suites. Furthermore, you will be able to sell concerts and some of the most sought after soccer matches in the world. 
·         40 hours per week
·         100+ outbound calls each day
·         Two (2) face to face appointments per day

Culture: Candidates often ask us, “What’s the culture like?” We are a fast pace, results driven culture that prides itself on producing best in class results and doing so with high integrity. On a daily basis employees take advantage of an on-site employee gym, catered lunch each day, and our very own coffee bar. 
 

Next Steps: If you have any more questions visit our program’s website here: Miami Dolphins Membership Development. We are actively looking for candidates this September and January!


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Sales & Marketing: Ticket Sales
PREMIUM / SUITE SALES - Account Executive - Miami Dolphins (Miami Gardens, Fl)

Overview: 

We are looking for the right individual to join our team and sell the new home of the Miami Dolphins. Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl 54, international soccer and a host of world-class events. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences.

Job Overview:

We are entering Phase 3 of our Stadium Project, where we will launch all new suites, a state of the art club level, and new luxury inventory. The Premium Sales Representative's primary focus will be prospecting local companies to set face to face meetings to dicuss the value of annual suite ownership.

Major Responsibilities:

  • This position will be focused on prospecting, appointment setting, executing sales presentations in a face to face format, and closing sales.
  • Set and conduct out of office sales appointments throughout South Florida in addition to hosting appointments in our state of the art preview center.
  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings.
  • Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends,and game days.
  • The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales goals.
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate should possess both the personal and professional communication skills to conduct face to face presentations.

Job Requirements:

  • Minimum of 2-3 years of prior sports sales/industry.
  • Proven ability to work in a team-oriented environment and effectively influence and communicate with C-Level clients.
  • Professional verbal and written communication skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft CRM is a plus
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
  • Bachelor’s Degree or equivalent

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

If you feel that you excel in face to face sales presentations and have demonstrated a strong work ethic and an aspiration to build a career in professional sports, then we want to hear from you!

To be fully considered for the position, please take a few minutes to answer the job questions below.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel that you will excel at selling suites?
2. Why do you love working in sales?
3. What is the toughest goal you've ever set for yourself?


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Sales & Marketing: Corporate Sponsorship Sales
Account Executive, Corporate Sales - Tampa Bay Buccaneers (Tampa, FL)

The Account Executive, Corporate Sales will be primarily responsible for the following: Generating leads through networking and research, developing new business, creating renewal proposals, conducting client presentations, managing fulfillment costs and negotiating contracts to meet and exceed annual revenue goals.

Core Functions:

  • Regularly conducts cold calls to secure appointments, creating opportunities to sell to new prospects among local and national companies
  • Continues to build revenue pipeline by securing calls, meetings and presentations with potential prospects
  • Conducts proactive relationship management with Buccaneers corporate partners and builds relationships with prospective partners
  • Manages relationship building and sales process via web-based CRM tool
  • Exhibits a strong understanding of industry trends and competitive landscapes to enable effective positioning of partnership opportunities
  • Delivers customized and targeted sports marketing solutions based on our relationship-based, integrated partnership model
  • Regularly identifies and pursues opportunities that deliver mutual growth for current partners and the Buccaneers organization
  • Regularly provide Research/Market Awareness to keep up-to-date with current partner news
  • Collaborates with and provides support and direction to Marketing Manager on each assigned account, including effective account handoffs and communication management
  • Prepares Corporate Partnerships team documents as needed, including expense reports, account budgets, memos, letters, contracts, spreadsheets, etc.
  • Coordinates any sponsor-related projects or other tasks as assigned
  • Represent the Tampa Bay Buccaneers and its related affiliates in a professional manner at all times
  • Employee is responsible for work directly related to management policies or general business operations of Company or customers under the supervision of Chief of Corporate Development & Brand
  • Employee is expected to have the training, experience and knowledge to perform the responsibilities of this position with general supervision only
  • Employee is expected to regularly exercise discretion and independent judgment
  • Employee is responsible for work directly related to management policies or general business operations under the supervision of Chief of Corporate Development & Brand

Skills & Abilities

  • Demonstrates superior communication and presentation skills, including in-person (one on one and large group format), web interactive and by phone and email
  • Communicates and collaborates exceptionally across all areas and levels of the Club, including Ticket Sales & Service, Marketing and Operations
  • Excellent interpersonal and communication skills, and a team-oriented approach
  • Ability to handle sensitive, confidential situations and information
  • Ability to self-motivate, organize and prioritize
  • Willingness to learn in a fast-paced environment
  • Professional appearance and attitude
  • Documented and proven track record in revenue generation
  • Superior organization and multi-tasking skills
  • Excellent relationship building and interpersonal skills
  • The ability to demonstrate innovation and initiative
  • A strong work ethic and the ability to thrive in a deadline driven environment
  • Strong computer proficiency – Microsoft Office (Word, Excel, Outlook and PowerPoint)

 

Experience & Education

  • Bachelor’s degree in Business, Sports Management, Marketing or another related field or commensurate experience.
  • 2-3 years’ corporate sales experience, with sports corporate sales experience preferred
  • Experience in selling broadcast media assets
  • Experience in attaining corporate relationships with key decision-makers
  • Experience giving public and group presentations

 

Work Environment

The Company is a professional, fast paced, creative business environment.  Other environmental conditions:

  • Extended evening, weekend work hours sometimes required. Required to work all home and some away games; may have to work occasional holidays
  • Stressful and demanding work environment in executing work on short deadlines.
  • Computer and desk work a significant part of daily activities
  • Sitting, standing, working with hands for extended period s of time
  • Rarely is lifting more than 20 pounds required
  • Job duties require employee to drive company vehicle or drive personal vehicle

How to Apply

All applicants must submit a complete application via Teamwork Online.

Please Note:  Due to the volume of applications expected, we ask that all communications in regard to the positions be conducted via Teamwork.  Please ensure that your initial submission is complete.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you meet the minimum 2-3 years’ corporate sales experience? Please respond YES or NO.
2. What are your salary requirements?


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Sales & Marketing: Ticket Sales
Consumer Sales Account Executive - The Detroit Lions (Detroit, MI)

DESCRIPTION:

Ford Field Management, LLC is Detroit’s premier sports and entertainment destination and is the game day home of the Detroit Lions.  Throughout the year, Ford Field hosts events such as concerts, motorsports, college sports, high school and college graduations, and more.  Ford Field also has space available for conferences, meetings, and banquets.  Ford Field has hosted major events such as Super Bowl XL and the 2009 NCAA Men’s Basketball Final Four.

Ford Field Management and the Detroit Lions currently have a need for Consumer Sales Account Executive.  This new position is based out of the Ford Field stadium located in Downtown Detroit.  This position will report to the Senior Director of Business Development and Premium Seating. 

Summary:
The Consumer Sales Account Executive will be responsible for meeting all sales goals and will directly impact in the growth and expansion of our customer base.  This position will work within the ticketing and service department to assure customer satisfaction, revenue generation and growth, and long-term account goals that are in line with the company’s overall objectives.   

Essential Responsibilities (including but not limited to):

  • Directly prospect, sell and service season tickets for B to C segment.
  • Primary focus on season tickets but has flexibility to sell full menu.
  • Promote, sell and service season ticket members, group tickets and suite packages
  • Prospecting potential clients via inside and outside sales strategies
  • Involvement in all sales activities, from lead generations through closing the sale
  • Coordinate and execute a minimum of 40 sales calls per day on any and all potential customers through cold calling, prospecting and referrals from current clients.
  • Service existing customer base in addition to facilitating the sales renewal process
  • Sell new and existing clients for all Ford Field events
  • Responsible for troubleshooting client concerns and facilitating resolutions
  • Participate in non-game day sales events, offsite meetings, sales booths, including but not limited to, open houses, training camp and draft day party
  • Entertain prospects and new season ticket holders on game day and at Ford Field events to ensure strong personal relationship with client base

Nonessential Responsibilities:

  • Perform other duties as assigned

 

General Responsibilities:

  • Experts in prospecting and closing non-corporate account base.

  • Develop and maintain effective working relationship with clients, guests, co-workers, etc.

  • Schedule meetings and conduct presentations with prospective clients

  • Provide information to prospects in a courteous and professional manner

  • Utilize networking skills, face to face presentations and cold-calling techniques to sell season ticket inventory

  • Attain weekly, monthly and long term season ticket and revenue sales goals

  • Participate in and contribute to sales meetings and training sessions

  • Seek and implement sales and service best practices

  • Networking at outside events

  • Develop, establish and maintain strong relationships with key contacts.

  • Produce accurate updates on sales pipeline/prospecting activity, sales performance, outside appointment and event recaps, and account management

  • The ability to identify and resolve problems in a timely manner and develop solutions effectively

  • Developed negotiation skills with the demonstrated ability to close a sale

  • Shows persistence, overcomes obstacles, and takes calculated risks to accomplish goals

  • Meets challenges with resourcefulness and creativity

  • Ability to assess the needs to potential clients and develop recommendations

  • Good judgment and willingness to make decisions

  • Ability to assess strengths and weaknesses, set goals, achieve objectives and strives to continuously build knowledge and skills of the sales profession and the market

  • Excellent personal motivation with the ability to work independently in a fast paced environment along with the ability to work in a team environment

  • Strong oral and written communications skills.  This includes the ability to speak clearly and persuasively in positive or negative situations, listen, possess excellent group presentation skills, willingness to actively participate in meetings

  • Experience with a professional sports or entertainment venue preferred

  • Working knowledge of sales and marketing techniques entertainment venue preferred

     

    Qualifications:

  • B.S. degree in business, communications, sports management or related field
  • Minimum of 1 year of B to C sales experience with a professional sports team preferred
  • Working knowledge of Microsoft CRM and Veritix ticketing platform preferred
  • Strength in time management, administrative ability, organization, and customer service skills.
  • Ability to communicate effectively with the public in a professional manner.
  • Professional image and demeanor
  • Strong ability to work well with co-workers and supervisors in a team environment
  • Work flexible hours including evenings, weekends, holidays and overtime as needed.
  • Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and the ability to learn new programs.
  • May require work out of both the Ford Field Management Office and the Allen Park Training Facility

 

To Apply:

  • To apply, please submit a copy of your resume along with a cover letter detailing your interest and related experience to the position.

Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted. NO CALLS or EMAILS PLEASE.

Equal Opportunity/Affirmative Action Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor’s degree in Marketing, Sales, Communications or a related field?
2. Why do you want to work for the Detroit Lions?
3. Do you have experience working in sales? If so, describe your sales experience. This should include how many years of sales experience you have, if your experience is mainly inside or outside sales and the industry or product your sales were focused on.
4. Do you have experience with Veritix or any other ticket management system? If so, please describe how many years you have worked with the system(s) and what specific system(s) you’ve worked with.
5. What is your salary expectation for this position? Candidates who fail to provide an appropriate response will not be eligible for consideration.


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Sales & Marketing: Premium/Suite Service
Premium Services Manager - The Detroit Lions and Ford Field Management, LLC. (Detroit, MI)

DESCRIPTION:

Ford Field Management, LLC is Detroit’s premier sports and entertainment destination and is the game day home of the Detroit Lions.  Throughout the year, Ford Field hosts events such as concerts, motorsports, college and high school sports, high school and college graduations, and more.  Ford Field also has space available for conferences, meetings, and banquets.  Ford Field has hosted major events such as Super Bowl XL and the 2009 NCAA Men’s Basketball Final Four. 


Ford Field Management and the Detroit Lions currently have a need for a Premium Services Manager.  This position is based out of the Ford Field stadium located in Downtown Detroit. This position will report to the Senior Director of Business Development and Premium Seating. 

 

SUMMARY: 
This Premium Services Manager position is responsible for executing a year-round Suiteholder engagement program as well as being a point of contact for Detroit Lions/Ford Field Suiteholders delivering high level customer service and communication to these premium customers.  This position will be critical in strengthening Suiteholder relationships and achieving departmental success. 

 ESSENTIAL FUNCTIONS (including, but not limited to):
The Premium Services Manager position will have daily responsibilities including, without limitation, the following:

  • Assist in the creation of a touch-point campaign each season to ensure that a mutually beneficial relationship is being developed and deepened with every Suiteholder
  • ?Lead the fulfillment and service of suite tickets and other Premium assets
  • Prepare contracts and proposals for potential Suiteholders, Loge Box Members and Tunnel Club Members
  • Comply with all departmental CRM guidelines to ensure information is accurate, deliverables are tracked and fulfilled, and account information is up to date at all times
  • Identify revenue generating opportunities for sales personnel
  • Create database of customer profiles to deliver customer preferences and individual needs
  • Work closely with the Corporate Partnerships, Marketing, & Football Operations departments to deliver value-additive experiences to Suiteholders (including, but not limited to special Suiteholder events, private team functions, and other NFL/Ford Field/Detroit Lions events)
  • Manage the relationship between the customer and our food and beverage service provider
  • Work with the suite and club seat sales staff to fulfill customer expectations and deliverables
  • Manage special projects creating, presenting and executing a strong strategic vision
  • Analyze and execute new initiatives based on an understanding of industry market trends
  • Seek opportunities to connect with Suiteholders to build effective and meaningful relationships with principals and administrators
  • Assist in planning and executing all Suiteholder events and functions, including: Suite Tasting, Suite Administrator Party, Kids Clinics, Suiteholder Trips, and other special receptions
  • Partner with Premium Sales Managers to develop integrated inventory management plans to maximize sales and revenue opportunities for all Suite products
  • Work closely with other business units to create synergy and promote total integration.

GENERAL DUTIES:

  • Will maintain an appropriate level of knowledge of Microsoft Office and of web tools and software being used
  • Maintain all quote documentation with accurate pricing and configurations
  • Will collaborate with Premium Sales Managers on the management and maintenance of prospect lists
  • Will generate and properly distribute electronic and hard copies of proposal presentations and information
  • Develop and deliver components of sales presentations in a professional and effective manner when needed
  • Will participate in team meetings, generating meeting minutes and provide meeting communication updates to all parties involved
  • Assist with the generation and organization of content for Company newsletter
  • Responsible for tracking all invoices and expenses against budget
  • Must be motivated, reliable, and able to work independently or as part of a team
  • Maintain professionalism when communicating with internal and external contacts
  • Must be accurate and efficient with ability to meet deadlines
  • Must be detail oriented with strong organizational skills
  • The ability to gather and analyze information skillfully and develop solutions quickly and effectively
  • Will adjust work schedule to meet departmental demands
  • Will keep appropriate information confidential
  • Will accept other responsibilities and duties required by the supervisor consistent with the objectives and essential functions of this position

 

QUALIFICATIONS/REQUIREMENTS:

  • Bachelor degree and three plus years of direct hospitality/customer service management experience
  • ?Previous experience managing suites for a sports team a plus
  • Exceptional written and verbal communication skills
  • Team-First mindset and approach in all duties and responsibilities
  • Excellent interpersonal skills with ability to connect with, and relate to, all levels of staff, management, clients, and vendors
  • Ability to multi-task and effectively adjust to rapidly changing market and business conditions
  • Demonstrated work ethic with an innate sense of urgency and tenacity
  • Team oriented attitude, relationship building, professional demeanor and appearance
  • A valid Driver’s License and a good driving record
  • Strong computer skills including experience with MS Office products, including but not limited to, Word, Excel, and Outlook with the ability to learn new programs
  • Strength in time management, administrative ability, organization, and customer service skills
  • Ability to work a flexible schedule including nights, weekends and holidays

 

TO APPLY:

To apply, please submit a copy of your resume along with a cover letter detailing your interest and related experience to the position.

Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted. NO CALLS or EMAILS PLEASE.

Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a bachelor’s degree in Business, Sports Management, Hospitality Management or Event Planning?
2. How many years of corporate hospitality experience do you have?
3. Do you have experience delivering high level customer service to a corporate clientele? If so, please describe your experience.
4. What is your salary expectation for this position? Candidates who fail to provide an appropriate response will not be eligible for consideration.


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Sales & Marketing: Marketing
Marketing Director - The Oakland Raiders (Las Vegas, NV)

Position Overview

The Oakland Raiders are seeking a Marketing Director with the ability to create and execute comprehensive, innovative marketing and communication plans to drive ticket sales, increase fan engagement and continue to build brand awareness. This role will be based in Las Vegas and responsible for developing the overall vision and execution of the company’s marketing initiatives to launch in the Southern Nevada market and grow the Raiders’ brand.

Essential Job Functions 

  • Develop, establish and maintain marketing strategies, tactics, brand strategy, advertising and brand messaging to support business objectives.

  • Identify, develop and implement new and innovative marketing opportunities focused on increasing brand awareness and driving additional revenue.

  • Oversee implementation of an integrated marketing strategy, across campaigns, events, digital, social and PR.

  • Develop and implement marketing plans and campaigns involving traditional and non-traditional media, including promotions and experimental programs, go-to-market plans and other marketing projects.

  • Create, coordinate and execute the goals and objectives for the department.

  • Control budgets and allocate resources among multiple projects.

  • Research current and projected industry trends to ensure the marketing strategies are properly aligned with the local market and the League. Develop long and short-term strategies that enable the team to be competitive within the League in the areas of marketing and advertising based on research.

  • Serve as a representative on behalf of the organization for the League and build strategic relationships.

  • Partner with the League office on NFL club marketing initiatives.

  • Construct and implement programmatic go-to-market and annual marketing plans.

  • Work closely with all departments to establish and implement collaborative marketing programs.

  • Source, evaluate and partner with external agencies and in-house resources in the development of marketing and sales collateral.

  • Create and place media directly and through media buying agencies, where applicable.

  • Work closely with Corporate Partnerships to leverage sponsor activation and ensure marketing-related contractual obligations are being met.

  • Create clear and accurate reporting, detailing results of marketing campaigns and make recommendations for improvement.

  • Partner with the CMO and Creative Director to oversee the management and protection of the Raiders’ brand integrity by reviewing and approving all internal and external materials to ensure adherence to brand guidelines.

  • Responsible for evaluation and distribution of outcomes and data generated through marketing programs.

  • Lead regular cross functional marketing program meetings.

  • Establish opportunities for the Raiders to create best in class marketing examples for sharing among League partners.

  • All other duties as assigned.

 

Requirements 

  • Bachelor’s degree.

  • 10+ years of experience in marketing planning and programs experience with well-known brands and/or professional sports organizations plus.

  • Understanding of sports marketing, branding, sponsorship and client services.

  • Must be comfortable successfully leading meetings and presenting to the organization.

  • Must be comfortable driving both the vision and execution of all elements of marketing plans.

  • Knowledge of digital marketing— mobile, digital, social -- including re-targeting and SEM.

  • Previous experience managing a staff or department,

  • Excellent written and verbal communication skills.

  • Excellent copywriting and proofreading skills.

  • Ability to work autonomously

  • Knowledge of print production and processes.

  • Excellent organizational and time management skills; strong attention to detail.

  • Work well in fast paced, team-oriented environment.

  • Demonstrated commitment to teamwork along with integrity, creativity, flexibility, tenacity, a good sense of humor and a high level of energy.

  • Able to take constructive criticism and change direction to suit operational needs.

  • Passion for values-led marketing.

  • Experience with experiential marketing is a plus.

  • Experience in Social Media (Facebook, Instagram, SnapTwitter, etc.) and any emerging Social Networks.

  • Proficient with MS Office Programs: Word, Excel and PowerPoint.

  • Proficient with Mac and Mac OS.

  • Ability to travel to Alameda/Oakland on a frequent basis as needed.


Note: This position was originally posted on the Oakland Raiders employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Oakland Raiders employment site.

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Sales & Marketing: Client Relations/Customer Service
Client Service Representative - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic professional to join the Client Services staff on a full time basis as a Client Services Representative. The Client Services Representative is responsible for providing superior customer service to and developing personal relationships with account holders in order to maximize customer retention.


Principal Job Functions:

  • Provide world-class customer service and proactively contact Season Ticket members
  • Develop and maintain relationships with Season Ticket members
  • Respond to client feedback via telephone and email
  • Maintain detailed records of all correspondence, which will consist of phone calls, in-office and game day visits, and interactions at special events

Job Requirements:

  • Bachelor’s degree required
  • Minimum of two (2) years of customer service experience preferred
  • Desire to build a career in the sports and entertainment industry
  • Excellent telephone and communication skills required
  • Ability to anticipate customer needs and provide customer wants
  • Required to work game days, special events, and weekends if needed
  • Proficient in Microsoft Word, Excel, Microsoft CRM
  • Experience with Archtics Ticketing System a plus


If you wish to become a part of this exciting, fast paced organization and you meet the requirements listed above, please respond with a resume and cover letter.


NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.


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Sales & Marketing: Ticket Sales
Account Executive (Part-Time) - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic sales professional to join the team as an Account Executive.

The Washington Redskins are a military-friendly organization actively recruiting veterans and spouses.

Principal Job Functions:

  • Sell season ticket memberships
  • Provide world-class customer service to current season ticket holders
  • Maintain detailed records of all correspondence
  • Perform other duties as assigned

Job Requirements:

  • Bachelor’s degree or equivalent military experience preferred
  • Demonstrated proficiency in Microsoft Word and Excel
  • Above average telephone and communication skills required
  • Excellent time management and organizational skills required
  • Prior ticket selling experience desired
  • Experience with Archtics or CRM system a plus
  • Ability to work game days, special events and weekends if necessary

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please reply with a resume, cover letter and salary requirements.


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Sales & Marketing: Marketing
Washington Redskins Marketing - Game Day Marketing Ambassador Team - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Redskins as Partnership Marketing Game Day Staff Team members. This part time, game day position will report to the Partnership Marketing Manager and must be able to attend all home games at FedExField during the 2017 season.

Essential Duties and Responsibilities:

·         Facilitate Washington Redskins sponsor activations throughout the fan areas of FedExField

·         Encourage fans to engage in fun fan-friendly activities

·         Run fan tournaments and games in designated activation spaces

Requirements:

·         Completed at least one year of an undergraduate degree from an accredited four-year college/university

·         Must commit to entire Washington Redskins home schedule and potential home playoff games

·         Knowledge, Skills, and Abilities necessary to perform essential functions

·         Maintain a professional appearance

·         Ability to be friendly and courteous and a team player, regardless of the situation

·         Effective verbal and written communication skills

·         Prior Customer service experience, especially with managing medium to large crowds, is a plus

·         Able to stand for long periods of time, walk long distances, and climb stairs

·         Detail oriented with the ability to work efficiently in a high-stress and fast paced environment

·         Must be willing and able to work non-traditional hours in non-traditional settings, including nights, weekends and holidays

Physical/Environmental Requirements

Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 50 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you able to work ALL Redskins home games?
2. Yes/No. Do you have local housing in or near the DC, MD, VA area?
3. Yes/No. Can you provide your own transportation to and from FedExField in Landover, MD?
4. Yes/No. Have you completed at least one year of an undergraduate degree from an accredited four-year college/university?


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Sales & Marketing: Marketing
Redskins Rewards Game Day Staff - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Redskins as Redskins Rewards Game Day staff members. This part time, game day position will report to the Loyalty Program Coordinator and must be able to attend all home games.

Essential Duties and Responsibilities:

·         Facilitate redemption of Season Ticket Holder rewards including events, merchandise and exclusive experiences

·         Strong understanding of Redskins Rewards and Season Ticket Member benefits

·         Provide game day support and expertise for Redskins Rewards members

Requirements:

·         Completed at least one year of an undergraduate degree from an accredited four-year college/university

·         Must commit to entire Washington Redskins home schedule and potential home playoff games

 

Knowledge, Skills, and Abilities necessary to perform essential functions

·         Candidate must be sufficient in Microsoft Excel and tablet technology (Microsoft Surface)

  • Maintain a professional appearance
  • Ability to be friendly and courteous and a team player, regardless of the situation
  • Effective verbal and written communication skills

·         Prior Customer service experience, especially with managing medium to large crowds, is a plus

  • Able to stand for long periods of time, walk long distances, and climb stairs
  • Detail oriented with the ability to work efficiently in a high-stress and fast paced environment

·         Must be willing and able to work non-traditional hours in non-traditional settings, including nights, weekends and holidays

Physical/Environmental Requirements

Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 50 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you able to work ALL Redskins home games?
2. Yes/No. Do you have local housing in or near the DC, MD, VA area?
3. Yes/No. Can you provide your own transportation to and from FedExField in Landover, MD?
4. Yes/No. Have you completed at least one year of an undergraduate degree from an accredited four-year college/university?


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Sales & Marketing: Premium/Suite Sales
Premium Seating Account Executive - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic sales professional to join the Premium Seating Sales staff as an Account Executive.

The Washington Redskins are a military-friendly organization actively recruiting veterans and spouses.

Principal Job Functions:

  • Sell Club and Dream season ticket memberships
  • Provide world-class customer service to current Club and Dream Season Ticket Holders
  • Maintain detailed records of all correspondence
  • Perform other duties as assigned

Job Requirements:

  • Bachelor’s degree or equivalent military experience preferred
  • Minimum of two (2) years sales experience required
  • Minimum of one (1) year business to business sales
  • Demonstrated proficiency in Microsoft Word and Excel
  • Above average telephone and communication skills required
  • Excellent time management and organizational skills required
  • Prior ticket selling experience desired
  • Experience with Archtics or CRM system a plus
  • Ability to work game days, special events and weekends if necessary

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Sales & Marketing: Ticket Operations
Ticket Office, Game Day - Washington Redskins (Landover, MD)

This position will support and assist the Ticket Office with the game day ticket office operations. Candidate should have outstanding interpersonal skills, operate with the highest integrity and have strict attention to detail.

Essential Duties and Responsibilities:

Candidate will assist with customer service items, guest relocations, ticket sales, will call distribution and more. Additional projects and assignments may be added.

Qualification Requirements: 

* Strong customer service skills

* Ability to work under pressure

* Ability to multi-task

* Experience handling and balancing cash

Qualifications and Requirements:

  • Possess excellent customer service skills 
  • Ability to work well under pressure
  • Ability to multi-task
  • Work quickly and accurately under pressure 
  • Handle problems and customers in an efficient and courteous manner 
  • Possess strong verbal and organizational skills 
  • Be able to work a flexible schedule, including nights, weekends, and holidays 
  • High School diploma required; Bachelor’s degree preferred 


This is a full-time position reporting to the Director, Ticket Operations. 


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