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Current available jobs in Sales & Marketing:


» Senior Corporate Partnership Executive - Atlanta Falcons Football Club, LLC (Flowery Branch, Ge)
» Senior Corporate Partnership Executive - Atlanta Falcons Football Club, LLC (Flowery Branch, Ge)
» Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)
» Member Relations Specialist - Jacksonville Jaguars (Jacksonville, FL)
» 50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)
» Sales Coordinator - Miami Dolphins (Miami Gardens, Fl)
» Director, Ticket Operations - Miami Dolphins (Miami Gardens, FL)
» Corporate Sales & Service Coordinator - Minnesota Vikings (Minneapolis, MN)
» Corporate Sales Account Executive - New Orleans Saints/Pelicans (New Orleans, LA)
» 50/50 Raffle Ticket Seller – Pittsburgh Steelers Game Day - Pittsburgh Steelers (Pittsburgh, PA)
» Marketing Services Coordinator - Washington Redskins (Ashburn, VA)
» Redskins Rewards Game Day Staff - Washington Redskins (Landover, MD)
» Premium Seating Account Executive - Washington Redskins (Landover, MD)
» Part-Time Sales Representative - Washington Redskins (Landover, MD)



Sales & Marketing: Client Retention/Customer Service
Senior Corporate Partnership Executive - Atlanta Falcons Football Club, LLC (Flowery Branch, Ge)

About the Atlanta Falcons

With a rich history since our inception in 1965, the Atlanta Falcons Football Club has evolved to become one of the National Football League’s premier teams on and off the field under current owner Arthur Blank’s leadership.  We are part of the Blank Family of Businesses and share a strong organizational culture, rooted in our core values and lived through our associates.  We play our home games at the Georgia Dome in downtown Atlanta, but construction is beginning on a new retractable roof stadium, opening for the 2017 season.  The new facility will allow us to provide a world-class experience for fans, both on Falcons game days and for many other marquee events.  Our headquarters and practice facilities are currently located on a 50-acre campus in Flowery Branch. 

Atlanta MLS Team (a division of AMB Sports & Entertainment)

AMB Sports & Entertainment Group will field a Major League Soccer (MLS) expansion team in 2017. MLS, founded in 1996, is the top-flight professional soccer league in the United States. This will be the 22nd franchise for the league, which has a presence in major markets across the United States and Canada and plans to expand to 24 franchises by 2020.

Position Summary

The Atlanta Falcons and MLS Atlanta are seeking an innovative, driven, collaborative Senior Corporate Partnership Executive to join an integrated team serving a mix of brands, many of which are Fortune 500s.  This is the evolution of the traditional Ad Agency’s Account Supervisor role. The Senior Corporate Partnership Executive will serve as the day-to-day lead, both internally and with our client partners on a select number of Atlanta Falcons and MLS Atlanta corporate partnerships.  The ideal candidate has a passion for advertising and sponsorship, demonstrates strong communication skills and is highly organized/resourceful.  Additional duties and required skills and attributes include but are not limited to the following:

INNOVATION

  • Solutions-oriented and open-minded.  A steward of creative excellence.
  • Anticipates and recognizes client needs through a clear understanding of the client’s business; understands and actively seeks integrated solutions to address them
  • Embraces shifting circumstances and use those as opportunities to improve the team's offerings and the clients' processes.  Remains flexible, calm, and focused in a dynamic environment.
  • Helps foster growth for junior staffers encouraging them to be innovative
  • Champions ‘inspiration’ both internally and client facing
  • Ensures all executions are on-strategy and represent innovative and best in class
  • Gets involved in and develops team initiatives, seeking new growth opportunities

ACCOUNT MANAGEMENT

  • Initiates and maintains regular contact with clients and/or client’s agency, developing strong professional relationships.  Leads and directs business review meetings with each partner on a regular basis. Communicates partnership benefits including deadlines, approval processes, specifications and other relevant logistics.
  • Manages a diverse portfolio of partners and demonstrate insight and knowledge of clients’ businesses. Provides flawless client service including execution of promised deliverables, evaluation of up-sell opportunities, relationship building and entertaining, providing weekly and monthly program progress reports, suggesting value added enhancements to the sponsors. Works with internal and external parties, to execute partnership benefits and protect partner exclusivities.
  • Consults regularly with manager to discuss opportunities and potential issues that impact the client’s business and client relationship.  Manages the client expectations. Alerts supervisors of potential problems/opportunities on the account or within the agency team to assist in proactive management
  • Audits client benefits and executes on a timely and effective basis
  • Works closely with the Georgia Dome to monitor contractual obligations and exclusivity
  • Creates and implements processes that foster and heighten efficiencies

RESULTS ORIENTED

  • Actively participates in research design, analysis, and strategic development, supporting and learning from the account director
  • Uses analysis and insight to drive decisions in a way that yields sustained, measurable results

ADMINISTRATIVE

  • Updates CRM, as well as budget tracking and forecasting
  • Develops and completes on-going ROI and trending documentation including end of year recaps

MEDIA

  • Coordinates implementation of radio, OOH, television, social and internet media; including spots, billboards, features, banner advertisements and email distributions.
  • Catalogs television, radio and signage affidavits 

SIGNAGE

  • Coordinates stadium advertising for all events to assure a consistent and clean stadium aesthetic
  • Organizes production and installation of signage through multiple vendors and clients

HOSPITALITY

  • Coordinates logistics of all partner tickets, suites, tailgates, away game trips and special events

IN-MARKET PROMOTIONS

  • Through strategic planning and assessment, develops complete activation platforms, leveraging Atlanta Falcons assets and delivering a client-focused solution
  • Reviews promotional concepts, including evaluation and approval of promotional program, rules, artwork, and in-market supporting media. Coordinates all aspects of the aforementioned internally and with client
  • Interprets and enforces the marketing guidelines and regulations of the National Football League

IN-GAME ACTIVITIES

  • Coordinates and implements all in-game benefits, including digital signage and on site promotions

ESSENTIAL REQUIREMENTS:

  • Possesses solid understanding of all marketing disciplines. Demonstrates an active interest in learning
  • 7+ years of experience in an account management position. Bachelor’s degree required
  • Ability to work nights, weekends and holidays. Falcons home games and events are mandatory.

COMPETENCIES:

  • Leadership: Is a team player on and off the field.
  • Initiative: Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities.  Plans ahead for upcoming problems or opportunities and takes appropriate action.
  • Cooperation: works well with others and willing to assist where needed; team player.  Develop and maintain positive working relationships within the Falcons, creating a sense of collaboration.
  • Self–Starter: ability to stay focused despite changing conditions and workload
  • Attention to detail: accomplishes tasks thoroughly and efficiently
  • Diplomacy with Urgency:  demonstrates patience with clients while "keeping the trains running"
  • Communication: ability to express thoughts and ideas clearly and effectively.  Excellent client communication skills and confidence in leading activation based conversations
  • Problem Solving: identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
  • Interpersonal skills: remains open to others’ ideas and exhibits willingness to try new things
  • Planning/organizing: prioritizes and plans work activities and uses time efficiently
  • Quality control: demonstrates accuracy and thoroughness
  • Adaptability:   ability to deal with frequent change, delays, or unexpected events
  • Dependability: consistently at work on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Computer Savvy: excellent computer skills and learn new software as needed
  • Business Knowledge:  well versed in clients’ businesses, products, and goals in order to help define client objectives and provide actionable strategies to meet those objectives
  • Industry Knowledge:  working knowledge of consumer/cultural/category trends.  Seeks out activation and new media marketing best practices in and outside of category 

Note: This position was originally posted on the Atlanta Falcons employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Atlanta Falcons employment site.

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Sales & Marketing: Client Relations/Customer Service
Senior Corporate Partnership Executive - Atlanta Falcons Football Club, LLC (Flowery Branch, Ge)

About the Atlanta Falcons

With a rich history since our inception in 1965, the Atlanta Falcons Football Club has evolved to become one of the National Football League’s premier teams on and off the field under current owner Arthur Blank’s leadership.  We are part of the Blank Family of Businesses and share a strong organizational culture, rooted in our core values and lived through our associates.  We play our home games at the Georgia Dome in downtown Atlanta, but construction is beginning on a new retractable roof stadium, opening for the 2017 season.  The new facility will allow us to provide a world-class experience for fans, both on Falcons game days and for many other marquee events.  Our headquarters and practice facilities are currently located on a 50-acre campus in Flowery Branch. 

Atlanta MLS Team (a division of AMB Sports & Entertainment)

AMB Sports & Entertainment Group will field a Major League Soccer (MLS) expansion team in 2017. MLS, founded in 1996, is the top-flight professional soccer league in the United States. This will be the 22nd franchise for the league, which has a presence in major markets across the United States and Canada and plans to expand to 24 franchises by 2020.

Position Summary

The Atlanta Falcons and MLS Atlanta are seeking an innovative, driven, collaborative Senior Corporate Partnership Executive to join an integrated team serving a mix of brands, many of which are Fortune 500s.  This is the evolution of the traditional Ad Agency’s Account Supervisor role. The Senior Corporate Partnership Executive will serve as the day-to-day lead, both internally and with our client partners on a select number of Atlanta Falcons and MLS Atlanta corporate partnerships.  The ideal candidate has a passion for advertising and sponsorship, demonstrates strong communication skills and is highly organized/resourceful.  Additional duties and required skills and attributes include but are not limited to the following:

INNOVATION

  • Solutions-oriented and open-minded.  A steward of creative excellence.
  • Anticipates and recognizes client needs through a clear understanding of the client’s business; understands and actively seeks integrated solutions to address them
  • Embraces shifting circumstances and use those as opportunities to improve the team's offerings and the clients' processes.  Remains flexible, calm, and focused in a dynamic environment.
  • Helps foster growth for junior staffers encouraging them to be innovative
  • Champions ‘inspiration’ both internally and client facing
  • Ensures all executions are on-strategy and represent innovative and best in class
  • Gets involved in and develops team initiatives, seeking new growth opportunities

ACCOUNT MANAGEMENT

  • Initiates and maintains regular contact with clients and/or client’s agency, developing strong professional relationships.  Leads and directs business review meetings with each partner on a regular basis. Communicates partnership benefits including deadlines, approval processes, specifications and other relevant logistics.
  • Manages a diverse portfolio of partners and demonstrate insight and knowledge of clients’ businesses. Provides flawless client service including execution of promised deliverables, evaluation of up-sell opportunities, relationship building and entertaining, providing weekly and monthly program progress reports, suggesting value added enhancements to the sponsors. Works with internal and external parties, to execute partnership benefits and protect partner exclusivities.
  • Consults regularly with manager to discuss opportunities and potential issues that impact the client’s business and client relationship.  Manages the client expectations. Alerts supervisors of potential problems/opportunities on the account or within the agency team to assist in proactive management
  • Audits client benefits and executes on a timely and effective basis
  • Works closely with the Georgia Dome to monitor contractual obligations and exclusivity
  • Creates and implements processes that foster and heighten efficiencies

RESULTS ORIENTED

  • Actively participates in research design, analysis, and strategic development, supporting and learning from the account director
  • Uses analysis and insight to drive decisions in a way that yields sustained, measurable results

ADMINISTRATIVE

  • Updates CRM, as well as budget tracking and forecasting
  • Develops and completes on-going ROI and trending documentation including end of year recaps

MEDIA

  • Coordinates implementation of radio, OOH, television, social and internet media; including spots, billboards, features, banner advertisements and email distributions.
  • Catalogs television, radio and signage affidavits 

SIGNAGE

  • Coordinates stadium advertising for all events to assure a consistent and clean stadium aesthetic
  • Organizes production and installation of signage through multiple vendors and clients

HOSPITALITY

  • Coordinates logistics of all partner tickets, suites, tailgates, away game trips and special events

IN-MARKET PROMOTIONS

  • Through strategic planning and assessment, develops complete activation platforms, leveraging Atlanta Falcons assets and delivering a client-focused solution
  • Reviews promotional concepts, including evaluation and approval of promotional program, rules, artwork, and in-market supporting media. Coordinates all aspects of the aforementioned internally and with client
  • Interprets and enforces the marketing guidelines and regulations of the National Football League

IN-GAME ACTIVITIES

  • Coordinates and implements all in-game benefits, including digital signage and on site promotions

ESSENTIAL REQUIREMENTS:

  • Possesses solid understanding of all marketing disciplines. Demonstrates an active interest in learning
  • 7+ years of experience in an account management position. Bachelor’s degree required
  • Ability to work nights, weekends and holidays. Falcons home games and events are mandatory.

COMPETENCIES:

  • Leadership: Is a team player on and off the field.
  • Initiative: Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities.  Plans ahead for upcoming problems or opportunities and takes appropriate action.
  • Cooperation: works well with others and willing to assist where needed; team player.  Develop and maintain positive working relationships within the Falcons, creating a sense of collaboration.
  • Self–Starter: ability to stay focused despite changing conditions and workload
  • Attention to detail: accomplishes tasks thoroughly and efficiently
  • Diplomacy with Urgency:  demonstrates patience with clients while "keeping the trains running"
  • Communication: ability to express thoughts and ideas clearly and effectively.  Excellent client communication skills and confidence in leading activation based conversations
  • Problem Solving: identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
  • Interpersonal skills: remains open to others’ ideas and exhibits willingness to try new things
  • Planning/organizing: prioritizes and plans work activities and uses time efficiently
  • Quality control: demonstrates accuracy and thoroughness
  • Adaptability:   ability to deal with frequent change, delays, or unexpected events
  • Dependability: consistently at work on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Computer Savvy: excellent computer skills and learn new software as needed
  • Business Knowledge:  well versed in clients’ businesses, products, and goals in order to help define client objectives and provide actionable strategies to meet those objectives
  • Industry Knowledge:  working knowledge of consumer/cultural/category trends.  Seeks out activation and new media marketing best practices in and outside of category 

Note: This position was originally posted on the Atlanta Falcons employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Atlanta Falcons employment site.

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Sales & Marketing: Client Relations/Customer Service
Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)

The Customer Service Representative - Retail is responsible for providing superior customer service in our fast-paced, call center environment with the ability to keep information and tasks organized while multi-tasking. This position is an outstanding opportunity for a detail-oriented team player with a positive, enthusiastic, and customer-focused attitude. The Customer Service Representative - Retail reports to the Retail Customer Service Manager and will be part of an overall Call Center team.
 
Job Duties:

- Assist internet/catalog customers with questions via e-mail, telephone, system “Live Chat” and mail
- Provide sales support through cross-selling and up-selling products
- Follow-through with customer inquiries and requests/ document and record efforts in the process
- Ensure that our customer receives superior service
- Provide resolution to customers through communication and problem-solving skills
- Work effectively within a team-oriented environment
- Answering phones, functioning on the computer and providing customer assistance
- Order processing, issue resolution, selling ability, return processing
- Perform other functions and activities as directed by the Retail Customer Service Manager

Qualifications:


- High school diploma or equivalent required, college degree preferred
- 1-2 years customer service experience required, preferably in a high-volume call center
- Foreign language skills are a plus (Spanish preferred)
- Excellent computer skills and typing abilities with a high degree of accuracy
- Experience with internet research
- Independent and driven to create “Wins” from difficult and challenging situations
- Communication skills via phone, follow-up/documentation, conflict resolution and interpersonal
- Able to maintain a high level of energy and enthusiasm
- Able to simultaneously manage a high level of detail across multiple projects
- Flexibility to work a non-traditional schedule (to include days, evenings and weekends)


Pay rate minimum of $10/hr. Up to 20 positions available.

This position is a variable hour position-hours will vary depending on business needs.
 


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Sales & Marketing: Client Relations/Customer Service
Member Relations Specialist - Jacksonville Jaguars (Jacksonville, FL)

Department:  Ticketing
Reports To:  Manager, Member Relations and Retention

Summary:  

The Member Relations Specialist’s main focus is to provide first-class customer service. This level of customer service is delivered through timely responses to customers. The Member Relations Specialist will bring to the Jaguars proactive and reactive relationship building strategies that will contribute to the ultimate increase in Season Ticket Member loyalty, customer satisfaction and the overall retention rate. The Member Relations Specialist will develop excellent relationships with the Jaguars Season Ticket Members and deliver customized communications, events, programs and benefits to the Jaguars most important fan.

Job Duties

  • Serve as the primary liaison for Jaguars customers
  • Provide to Jaguars customers a consistent and disciplined approach to support.
  • Implement frequent touch point programs designed to increase customer loyalty.
  • Meet or exceed daily call volume goals—typically between 50 and 75 outbound calls per day.
  • Use effective problem solving skills to address any customer concerns.
  • Meet or exceed yearly renewal and sales goals.
  • Assist with developing, coordinating and implementing Season Ticket Member events.
  • Collect payments from customers.
  • Assist with gift and ticket deliveries.
  • Collaborate with the sales team to meet and exceed customer service expectations.
  • Collect data and follow up with guests regarding the game day experience.
  • Accurately manage and update CRM database for Season Ticket Member accounts.
  • Act as the point of contact for Members during Jaguars games and other events; ensure resolution of any and all concerns, check-in with and visit Members in their seats, and help create a fun atmosphere for the Member and any accompanying guests.
  • Perform other duties as assigned by the Manager of Member Relations and Retention or any other person designated by the Jaguars.

Jaguars Values (P.R.I.D.E.)The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about interning for the team.
  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team.
  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions.
  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships.
  • Excellent – you should be able to learn how to drive the team to achieve goals and results to improve performance.

Job Qualifications

  • Bachelor’s degree from an accredited university.
  • 1-2 years of customer service and sales experience preferred.
  • Proven experience of using relationship-building to increase over-the-phone, written and in-person sales.
  • Knowledge of accounts receivable and accounts payable practices.
  • Demonstrated ability to develop and maintain relationships with customers.
  • Excellent verbal and written communication skills.
  • Excellent problem-solving skills.
  • Ability to work long and flexible hours, including evenings, weekends, and holidays.
  • Must be well organized, creative and customer service oriented. 
  • Demonstrated public speaking and presentation experience.
  • Clear and effective written communication skills.
  • Flexibility and adaptability to work with customers from varying backgrounds.

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have 1-2 years of sales experience?
2. (Yes/No) Do you have 1-2 years of customer service experience?
3. What are your salary expectations for this position?
4. (Yes/No) Do you have experience making outbound and receiving inbound phone calls?
5. (Yes/No) Are you comfortable with making 70 outbound calls per day?
6. (Yes/No) Do you have experience with Archtics Ticketmaster System?
7. (Yes/No) Do you have experience with a CRM system?


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Sales & Marketing: Game Operations/Presentation
50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)

Position Profile: 50/50 Raffle – Game Day Staff

Department: Finance

Reports to: Controller

JOB SUMMARY:   The Kansas City Chiefs are looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2015 season and select special events (i.e. American Royal Bar-B-Que, Concerts, etc…).   

ESSENTIAL ACCOUNTABILITIES:

  1. Approach fans pre-game and in-game to explain the details of the 50/50 raffle program.

  2. Accurately handle the sale and distribution of the tickets, following program requirements.

  3. Answer questions fans may have about the program.

  4. Turn in all cash and tickets several times throughout and at the end of gameday.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Must have a High School Diploma or equivalent education, 18 or over.

  2. Prior experience handling cash.

  3. Ability to interact positively with large fan base.

  4. Must be detail oriented and have strong organizational skills.

  5. Above average verbal communication skills.

  6. Strong sales skills.

  7. Candidates must be willing to work nights, weekends and holidays if necessary.

  8. Must be able to work in a variety of weather conditions.

  9. Must be able to walk up and down numerous steps and long distances in parking lot and stadium complex.

This position requires an outgoing personality and a passion for raising money for local charities. 

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have an outgoing personality and a passion for raising money?
2. Yes/No: Do you have prior experience handling cash?
3. Yes/No: Are you able to work in a variety of weather conditions?
4. Yes/No: Do you have the ability to walk up and down numerous stairs in the stadium?


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Sales & Marketing: Sales & Marketing Management
Sales Coordinator - Miami Dolphins (Miami Gardens, Fl)

Essential Functions

 

  • Provide administrative support to the ticket sales department

  • Assist in preparing, planning, and executing all ticket sales events for current season ticket members and prospective clients

  • Liaison to the Stadium Preview Center

  • Perform market research to assist in lead generation

  • Monitor, maintain and update sales information within the CRM system

  • Manage day-to-day communication within the ticket sales department

  • Arrange all new hire onboarding and related needs

  • Assist during ticket sales events during Miami Dolphins home games (ex. setup sales tables, execute in-game group fan experiences, and facilitate the membership pregame tailgate)

  • Additional related duties as assigned

     

Required Qualifications

 

  • Bachelor’s degree required

  • Preferred 1-2 years related experience in a sales environment

  • Detail oriented with a focus on quality and accuracy

  • Excellent written and verbal communication skills

  • Effective follow-up and follow through skills required

  • Ability to multi-task and prioritize multiple projects

  • Working knowledge of Microsoft Word, Excel and PowerPoint

  • Familiarity with Microsoft Dynamics CRM Platform a plus

  • Ability to work both independently and in a team environment


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Sales & Marketing: Ticket Operations
Director, Ticket Operations - Miami Dolphins (Miami Gardens, FL)

Primary Responsibilities:

 

  • Oversee all facets of the Ticket Operations department, ensuring the department runs effectively and efficiently

  • Direct all full time Ticket Operations staff and oversee the management of all game day employees

  • Direct manifest builds, event creation, and fulfillment for all events ticketed by the Miami Dolphins as well as other stadium events

  • Supervise the stadium box office operations including proper cash controls and audit procedures

  • Provide accurate and timely audit and summary reports after each event

  • Manage the ticket inventory for each event including complimentary, individual, group, suite, and membership holds

  • Oversee all Ticket Operations financial reconciling and reporting such as daily cash flow, monthly, and end of year reporting to finance

  • Run ticket processing and services including account set up, account changes, payment processing, general ticket inquires, and parking pass services

  • Manage and maintain Ticketmaster relationship by ensuring operational efficiency of Ticketmaster’s Archtics and Host systems

  • Work with Ticketmaster to ensure all online sales processes operate successfully

  • Effectively support the Ticket Sales and Ticket Service departments, making certain all service order requests are completed in a timely manner

  • Oversee the digital and physical printing of all Membership tickets and ensure timely delivery to customers

  • Work with the turnstile vendor to ensure successful gate access to all valid ticket holders for ticketed events

  • Supervise the membership invoicing process so all Members receive accurate balance due amounts

  • Execute other duties assigned by the Senior Director of Ticket Operations and CRM as needed

Qualifications:

  • Expert level understanding of Ticketmaster’s Archtics and Host system required

  • Five years supervisory experience

  • Excellent verbal and written communication skills

  • Bachelor’s Degree required

  • High proficiency with Microsoft Excel and other Microsoft Office products

  • Strong work ethic and high intellectual curiosity

  • Ability to work flexible hours including evenings, weekends, and holidays


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Sales & Marketing: Corporate Sponsorship Sales
Corporate Sales & Service Coordinator - Minnesota Vikings (Minneapolis, MN)

SUMMARY: The Corporate Sales and Service Coordinator will be responsible for assisting the Corporate Sales and Service staff by maintaining the partnership database and financial reports, managing the sales proposal and recap process, coordinating various aspects of sponsorship fulfillment and other tasks as assigned. This position will be responsible for assisting the sales and marketing team with events throughout the year, including some evening and weekend events and all home games. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Maintain and generate the weekly corporate sales documents, including the corporate sales report, financial report and prospect lists.

  • Develop and maintain a master sales presentation, recap template and other sales collateral as required.  Serve at the point person between the corporate sales and service group and the design team on all sales proposals and recaps.

  • Collect and maintain sponsor photo gallery and tag photos in Cumulus system.

  • Maintain the Client Management Database housing information on prospective and current partners.  Be an expert and a resource to the Corporate Sales Team with regard to this database.

  • Master Scarborough Research, Arbitron and other forms of research to provide supporting evidence for sales proposals.

  • Assist with various facets of corporate partnership fulfillment.  Over-deliver to our Corporate Sponsors.

  • Work with the team’s radio and television partners to traffic all commercial spots in team programming.  Maintain records of affidavits and bonus inventory. 

  • Facilitate the collection and management of all player autographed merchandise used to fulfill corporate sponsorship commitments and requests. 

  • Perform game day duties (to be determined) related to corporate sponsorships at Vikings home games.

  • Other tasks as assigned by the Director of Corporate Sales and Service and Marketing Partnership Manager.

QUALIFICATION REQUIREMENTS:

  • Two or more years of applicable experience

  • Proficiency in all Microsoft Office applications—specifically PowerPoint, Excel and Word

  • Strong analytical skills and ability to use Market Research software and interpret data

  • Ability to formulate and edit business presentations

  • General understanding of the advertising, media and sponsorship sales process

  • Excellent organizational and time management skills

  • Strong communication skills, both oral and written

  • Four year college degree

CONFIDENTIALITY REQUIREMENTS:  This position may require the individual to have access to confidential records and information.  To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to perform physical tasks such as lifting and moving boxes etc.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Standard office for regular office hours, on-site events

Note: This position was originally posted on the Vikings employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Vikings employment site.

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Sales & Marketing: Corporate Sponsorship Sales
Corporate Sales Account Executive - New Orleans Saints/Pelicans (New Orleans, LA)

The New Orleans Pelicans and New Orleans Saints are seeking an experienced sales person to join our Corporate Partnership team as an Account Executive.  The successful candidate will be responsible for sales of sponsorship assets including but not limited to the following team advertising elements and programs: TV, radio, internet, print, publications, promotions, suites and ticket sales included in partnership packages.

In addition to sponsorship sales, this position will have a strong emphasis on driving revenue and/or covering expenses for many of the company’s current and potential community outreach programs and other franchise priorities. A general summary of job responsibilities follows.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 The Account Executive will have responsibility, as a member of the Corporate Partnership Sales staff, to generate sponsorship revenue for the franchise, reporting to the Director of Corporate Partnerships. As such, this person will be responsible to create new sponsors by prospecting and developing new leads as well as maintaining a positive relationship with existing partners for the purpose of annual renewals and up-sales opportunities.

  • Assigned Accounts -- Prior to joining the company, the Director of Corporate Partnerships will create a prospect list for the new sales staff member.

  • New Account Development – Individual will have responsibility for creating and developing new leads, within the parameters established by the Director of Corporate Partnerships.

  • Sales Goals – The Account Executive will be presented with specific sales goals by the Director of Corporate Partnerships and evaluated annually (and semi-annually) on the progress of accomplishing those goals.

  • Reports – The Account Executive will be responsible for submitting written weekly status reports, yearly sales projections, attending weekly sales meetings and other duties assigned by the Director of Corporate Partnerships Sales.

  • Game /Event Attendance Requirements: The Account Executive will be required to attend team events/home games and at times away games and out of town sales appointments when approved by management.

  • Approval Process: Obtain approvals prior to corporate partner presentations/proposals from supervisor.

  • Presentations: Prepare and present proposals to corporate decision makers in a professional manner.

  • Teamwork: Work closely with other team members on the corporate partnership sales and service teams to achieve departmental goals and objectives.

  • Organizational Goals: Assist and support the cross organizational goals of the other departments – season ticket sales, marketing, community investment, etc. -- to ensure that their programs and strategic plans are being incorporated into the proposals of our corporate partners and prospects.

  • Professional Conduct: Strive to ensure that all elements of our agreements are delivered in a first class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization.

  • Expense Management: Expense accounts and budgets related to the implementation and execution of each corporate partnership agreement;

  • Franchise Mission Statement: Support the franchise mission statement, vision and values by exhibiting excellence, competence, collaboration, innovation, respect, empowerment of others, commitment to our community outreach programs, accountability and ownership of work.

  • Other duties may be assigned.


EDUCATION/JOB REQUIREMENTS:

  • College degree required

  • 5-7 years of sales/client services experience; team, media or sports experience required

  • Marketing and promotions background a plus

  • Ability to effectively communicate, both orally and written

  • Highly organized and able to manage multiple priorities and projects while working with many categories of clients

  • Proficient in Microsoft Word, Microsoft Excel and PowerPoint

  • Ability to work nights, weekends and holidays

  • Performs any other duties as assigned by the Director and Vice President of Corporate Partnerships

  • Strong interpersonal skills are required and the ability to work independently is a must

Applications must be submitted through Teamwork. Please do not mail or email resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The Pelicans are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Pelicans will not discriminate in violation of the law on the basis of race, color, sexual orientation, gender, age, religion, national origin, physical or mental disability, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Pelicans are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law.  If you feel you need an accommodation for a disability, please inform us.  Requests for accommodation will be evaluated on a case-by-case basis.  If you request an accommodation, it is essential that you participate fully in the interactive process.

           


Note: This position was originally posted on the Saints Pelicans employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Saints Pelicans employment site.

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Sales & Marketing: Game Operations/Presentation
50/50 Raffle Ticket Seller – Pittsburgh Steelers Game Day - Pittsburgh Steelers (Pittsburgh, PA)

50/50 Raffle Ticket Seller – Pittsburgh Steelers Game Day  

PSSI Stadium, LLC is looking for employees to sell 50/50 Raffle tickets during Steelers home games. Duties and responsibilities include:

  • Using a kiosk to sell raffle tickets or walking around the stadium selling tickets using a handheld device
  • Responsible and held accountable for all cash sales throughout the night and reconciling the devices correctly throughout the game.

Qualifications:

  • Prior sales experience is strongly preferred, but not required
  • Highly motivated, enthusiastic and a team player who can work in a fast paced environment
  • Must possess exceptional oral communication skills
  • Maintain a professional appearance – a dress code is required
  • Able to stand for long periods of time and walk long distances around the stadium in various weather conditions
  • Committed to work all/majority of Steelers home games (preseason, regular season, playoffs), working a flexible schedule including evenings, weekends and some holidays if required
  • Must be able to pass a criminal and credit background check
  • Must be 18 years or older
  • Only local candidates will be considered

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Sales & Marketing: Marketing
Marketing Services Coordinator - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking a highly motivated professional individual to join our organization as a Marketing Services Coordinator.

Job Responsibilities:

  • Assist with coordination of sponsorship elements and marketing promotions
    • Must be available for Sponsor events (weeknights and weekends)
  • Serve as liaison between external clients and internal departments such as PR, ticketing, operations, facilities, and production
    • Excellent organizational and communications skills
  • Assist with coordination and preparation of internal and external meetings, travel and events
  • Manage day-to-day communication and coordination within the marketing department
  • Work with operations and production departments to implement client and sponsor requests for special events and game day
  • Assist in preparation of sales and marketing presentations, contracts, etc.
  • Prepare mailings and assist with general office duties as needed
  • Assist with department administrative duties as needed

Job Requirements/Skills:

  • 2 - 4 year degree 4-year degree preferred-with emphasis in communications, business or marketing
  • Superior phone skills, excellent verbal and written communication skills
  • Results oriented, accountable, strong work ethic, strong team player
  • Outstanding computer skills including solid knowledge of Excel, Word and PowerPoint and Photo Shop although Photo Shop is not mandatory
  • Ability to have a flexible schedule
  • Ability to work and thrive in a fast-paced environment
  • Positive attitude a must

The Washington Redskins offer a competitive salary and an excellent benefits package.  If you wish to become a part of this exciting, fast paced organization and you meet the requirements listed above, please respond with a resume and cover letter.

NO PHONE CALLS PLEASE.  We are an Equal Opportunity Employer.


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Sales & Marketing: Client Retention/Customer Service
Redskins Rewards Game Day Staff - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Redskins as Redskins Rewards Game Day staff members. This part time, game day position will report to the Loyalty Program Coordinator and must be able to attend all 10 home games.

Essential Duties and Responsibilities:

  • Facilitate redemption of Season Ticket Holder rewards including events, merchandise and exclusive experiences
  • Strong understanding of Redskins Rewards backend system
  • Provide game day support and expertise for Redskins Season Ticket Holders
  • Help walk patrons through online Redskins Rewards website

 Requirements:

Minimum Education and Experience Requirements

  • Completed at least junior year of undergraduate degree from an accredited four-year college/university

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Candidate must be sufficient in Microsoft Excel and tablet technology (Microsoft Surface)
  • Must work all 10 (ten) Redskins home games
  • Excellent communication skills, both verbal and written
  • Customer service experience, especially with managing medium to large crowds, is a plus
  • Have the ability to thrive in a fast-paced, deadline driven environment
  • Interested applicants must be willing and able to work non-traditional hours in non-traditional settings, including nights, weekends and holidays

Physical/Environmental Requirements

Game day Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 50 pounds.

If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply by submitting a cover letter and resume.  NO PHONE CALLS PLEASE

The Washington Redskins are an Equal Opportunity Employer.

 


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Sales & Marketing: Premium/Suite Sales
Premium Seating Account Executive - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic sales professional to join the Premium Seating Sales staff as an Account Executive.

Principal Job Functions:

  • Sell Club and Dream season ticket memberships
  • Provide world-class customer service to current Club and Dream Season Ticket Holders
  • Maintain detailed records of all correspondence
  • Perform other duties as assigned

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of two (2) years sales experience required
  • Demonstrated proficiency in Microsoft Word and Excel
  • Above average telephone and communication skills required
  • Excellent time management and organizational skills required
  • Prior ticket selling experience desired
  • Experience with Archtics or CRM system a plus
  • Ability to work game days, special events and weekends if necessary

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please reply with a resume, cover letter and salary requirements.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.


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Sales & Marketing: Ticket Sales
Part-Time Sales Representative - Washington Redskins (Landover, MD)

The Washington Redskins are seeking highly motivated, energetic professionals to join their Ticket Office on a part-time basis as a Ticket Sales Representative.

This position will report to: Sales Manager

Job Responsibilities:

  • Makes outgoing calls to customers and prospects relating to various ticket marketing initiatives
  • Updates accounts on the Archtics Ticketing System
  • Assist with the collection process of accounts
  • Participates in various sales events as assigned
  • Support the Ticket Office as needed

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of one (1) year of customer sales experience
  • Experience with Archtics Ticketing System a plus
  • Prior ticket sales experience with a pro-sports organizations/teams a plus
  • Excellent written and oral communication skills
  • Strong customer service and interpersonal skills
  • Assertive, competitive, passionate and goal oriented
  • Strong work ethic and a desire to build a career in sales
  • Possess a friendly, professional and confident demeanor
  • Experience with Microsoft Excel, Word and PowerPoint
  • Excellent time management and organizational skills required

Compensation:
Hourly pay + commission

Hours per week:
Preferred 28 hours per week

If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply now. No relocation costs shall be covered.

The Washington Redskins are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO I have experience in sales
2. YES/NO I have previously applied/interviewed for this position
3. YES/NO I live in the MD/DC metro area


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