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Current available jobs in Sales & Marketing:


» Account Executive, Ticket Sales - Arizona Cardinals (Glendale, AZ)
» Box Office Assistant Manager - CenturyLink Field (Seattle, WA)
» Inside Sales Representative - Cleveland Browns (Berea, OH)
» Manager, Corporate Partnership Services - Dallas Cowboys Football CLub (Irving, TX)
» Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)
» Account Executive, Suite Sales - Houston Texans (Houston, TX)
» Member Relations Specialist - Jacksonville Jaguars (Jacksonville, FL)
» Account Manager, Ticket Sales - Jacksonville Jaguars, LLC (Jacksonville, FL)
» Miami Dolphins Sales Recruiting Event - Miami Dolphins (Miami Gardens, FL)
» Director of Business Development - Rojo Hospitality Group (Glendale, AZ)
» Football Development Coach - Tampa Bay Buccaneers (Tampa, FL)
» National Teams Sales and Marketing Coordinator - USA Football (Cranbury, NJ)
» Part-Time Sales Representative - Washington Redskins (Landover, MD)
» Business Development Manager-Special Events - Washington Redskins (Landover, MD)
» Partnership Marketing Manager - Washington Redskins (Ashburn, VA)
» Premium Client Services Coordinator - Washington Redskins (Landover, MD)
» Redskins Rewards Game Day Staff - Washington Redskins (Landover, MD)
» Premium Seating Account Executive - Washington Redskins (Landover, MD)



Sales & Marketing: Ticket Sales
Account Executive, Ticket Sales - Arizona Cardinals (Glendale, AZ)

OVERVIEW:

As a member of the Arizona Cardinals Ticket Sales Team, the Account Executive of Ticket Sales is responsible for the sales and service of Arizona Cardinals ticket products that include Season Seat, Club Seat and Group ticket packages for the Arizona Cardinals at University of Phoenix Stadium.

PRICIPLE ACCOUNTABILITIES:

  • Execute effective sales calls and presentations promoting the purchase of the available seating products in order to meet established sales objectives and goals.
  • Direct sales of all ticket products to wide range of clientele, including but not limited to, corporate executives, business people, football fans and non-football fans.
  • Prospecting calls are required daily for new business generation.
  • Proactively solicit and follow-up on any personal sales leads under the guidelines established.
  • Maintain and be able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance.
  • Work in conjunction with fellow Sales Team Members to uphold mandates and ethics of the entire department regarding sales and service objectives.
  • Participate in events, promotions, client entertainment and other activities as required.
  • Work closely with Ticket Operations department to ensure inventory integrity, and high levels of service for all seat holders.
  •  Work scheduled shifts during Arizona Cardinals home games and other required team and/or University of Phoenix Stadium events, activities or functions as required.
  • Provide problem solving techniques to assist all customer inquiries and concerns.
  • Represent the Arizona Cardinals and the University of Phoenix Stadium in a professional, and ethical manner.
  • Manage daily activity through the use of a ticketing systems database (Archtics)

ESSENTIAL REQUIREMENTS:

  • Ability to make at least 75 outbound phone calls on a daily basis required.
  • Ability to handle heavy phone volume, both outbound and inbound required.
  • College graduate (4) year degree preferred.
  • Minimum of two (2) years sales experience in sports or entertainment industry preferred.
  • Strong customer service and interpersonal skills.
  • Archtics ticketing system & CRM system experience preferred.
  • Bilingual (English/Spanish) a plus.
  • Excellent written and oral communications skills.
  • Ability to work weekends, nights, and holidays as dictated by events.
  • MS Word, Excel, PowerPoint and Outlook computer skills. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have previous ticket sales experience?
2. Yes/No: I am bilingual (Spanish and English).
3. Yes/No: I have local housing in or near Arizona.
4. Provide an example of past work experience that relates to the requirements of this position.


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Sales & Marketing: Ticket Sales Management
Box Office Assistant Manager - CenturyLink Field (Seattle, WA)

The Box Office Assistant Manager provides support to the Box Office Manager. In the case where the manager is not present, the Assistant Manager will become the acting manager.

This position requires that employee be knowledgeable of the Ticketmaster system, Fan TM (scanner software), Archtics (Seattle Seahawks ticket software), and Microsoft Office products.

Attendance and Punctuality are imperative, as well as adjusting to a flexible schedule to accommodate event hours, on-sales, etc.

General Box Office Duties are to include, but are not limited to:

  • Customer/ Client Service- via telephone, email and walk-ins.
  • Box Office Upkeep- Maintain organization with show documents and folders. Filing sale cards, show folders, and event workbooks. Keep box office tidy and organized.
  • Event Management- completes print jobs, audit requests, and monitor events while on-sale or “active”. Complete any necessary duties to ensure client is satisfied with event management.
  • Event Creation- assist in the creation of future events in the CenturyLink Field Event Center which includes communication with Ticketmaster reps, show clients, event managers and upper management. This includes the utilization of the Ticketmaster Client Center and Database for Event Creation. Also, filling ticket requests for in-house, clients and other customer orders, placing show holds and tracking sales.
  • Daily Accounting- assist in the completion of the daily funds received by the Daily Box Office or events scheduled for the accounting department. Includes completion of worksheets in Excel and completing weekly deposits.
  • Daily Box Office- assists in the general operation of the Daily Box Office operations. This includes assisting sellers and other staff with questions or concerns related to events or customers. Scheduling staff, signage, and seller reconciliation at the end of each business day. Delegation of appropriate projects to sellers.
  • Assist daily ticket seller with breaks, questions, customer concerns, event information, etc.
  • Create forms, letters, maps, spreadsheets or other accounting records, signage, event files, ordering of office supplies or other items essential to the operation of the box office (seller shirts, printer cartridges, office supplies, etc)
  • Supervisor Duties/Staff Management- inquiring, interviewing, hiring and training new ticket sellers. Implementing/maintaining a new resource, training tool and sellers’ manual.
  • Box Office Management- act in a management role as Box Office Manager when actual manager is not present during events. This includes opening, closing of events as scheduled by manager. Ticket Counts for client or event manager throughout the day, staff support, provide breaks or any other assistance deemed necessary by sellers including customer service or other concerns.
  • Scheduling/Shift replacements- The Assistant Box Office Manager will be responsible for scheduling the DBO sellers each month keeping in mind the event schedule and planning accordingly.

WaMu Theater Management:

  • Creating and maintaining an Event Resource Binder with information on show builds, special client needs, event information, and special requests.
  • Maintain a tight communication with client, fan clubs, Ticketmaster, FGI and Seahawks/Sounders FC staff for upcoming events and updates/changes.
  • Create spreadsheets, signage, reconciliation sheets, information sheets and statements for settlements and accounting. 
  • Use Classic Ticketmaster and Archtics database programs for audits, manifests, ticket needs and seating.
  • Create spreadsheets for seating manifests and using spreadsheets prior to reserved shows to check seat inventory and proper placement of seats.
  • Providing customer service on the day of a show with seating issues in the theater, ticket issues in the box office and ticket orders with the client.

Seahawks Football and Sounders FC Related:

  • Assist the Seahawk/Sounders FC staff with season ticket upgrades, cancellations, sales, and problems.
  • Assist with mass printing of tickets throughout the season
  • Assist with filling single and group event orders.
  • Assist with applying payments.
  • Assist on Seahawk  and Sounders FC game days as needed

Miscellaneous:

  • Ability to handle multiple projects simultaneously.
  • Strong computer skills- Windows 2000, XP, Word and Excel.
  • Working knowledge of Ticketmaster System, Archtics, CRM, Ticketmaster Client Center, and Fanuser.
  • Ability to make decisions during high-pressure situations.
  • Ability to work well with people; must have strong interpersonal skills.
  • Attention to detail and highly organized with cash handling and accounting experience.
  • Must be able to work a flexible schedule including nights, weekends, and holidays.

This position has emphasis on the following duties:

·         Event Management- Complete any necessary duties to ensure the client is satisfied with event management.

·         Daily Accounting- Completion of the daily funds received by the Daily Box Office and events.

·         Event Creation- Provide necessary information to all parties for show builds and event needs from on-sales to completion.

·         Box Office upkeep- Maintain organization with show documents and folders.

·         Daily Box Office- assists in the general operations of the Daily Box Office

·         Staff and Box Office Management- Ensure a positive and well-supervised atmosphere for staff, customers, and clients in the absence of actual manager.

EDUCATION and/or EXPERIENCE

Required Experience

Experience in customer service and guest relations.

Knowledge of Microsoft applications working knowledge of Windows based environment.

Preferred Experience

Knowledge of Ticketmaster and Archtics.

Experience with a ticket operations system, development application, or other relational database.

Experience with computerized report writing or data extraction programs.

Familiar with handling and balancing money.

LANGUAGE SKILLS

Advanced oral and written communication skills.

Ability to speak in a professional manner via telephone or in person with guests, visitors and fans.

MATHEMATICAL SKILLS

Understanding of basic accounting principles.

PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must have mobility to move about the stadium and administrative offices. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk up and down stadium steps to all seating locations. The employee is occasionally required to sit; use hands to finger of cradle or feel; reach with hand and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to lift and move boxes and other items up to 50 lbs.

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Outdoor work in the stadium is required.

Indoor work in the offices is required.

Weekend, evening, and holiday work is required.


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Cleveland Browns (Berea, OH)

Overview: There are plenty of ways to “get your foot in the door” within the sports industry. But there is only one way to kick down the door and start your career! The Cleveland Browns Inside Sales team offers sales professionals the training, coaching, and environment to establish a successful career in professional sports.

The Cleveland Browns, under the ownership of Jimmy Haslam and the leadership of President Alec Scheiner, have established one of the most dynamic sales teams in professional sports. With newly renovated offices at the Berea practice complex and record growth in ticket sales in recent years, the Browns are setting the standard in sports industry sales.  Please click the link below to learn more about our organization. 

Members of the Inside Sales Program receive comprehensive training enabling them to sell a full menu of products including Season Tickets, Group Events, Suites, and Browns Hospitality. The Browns primary focus is to develop and promote the industry’s top performers from within Inside Sales and build successful careers in the sports industry.

Description: Inside Sales Representatives work 40 hours per week and are responsible for 100 outbound calls each day. New business calls are intended to set appointments at the Browns newly renovated practice complex as well as make sales over the phone with a full menu of ticket products. In addition to day-to-day responsibilities, Inside Sales Representatives attend one networking event each week as well as team promotional events. Game-day responsibilities include prospecting at sales tables, servicing client accounts, and other duties as assigned.

https://www.youtube.com/embed/1Q0Be9LPd9U?vq=hd1080


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Sales & Marketing: Sponsorship Services/Activation
Manager, Corporate Partnership Services - Dallas Cowboys Football CLub (Irving, TX)

The Manager, Corporate Partnership Services is responsible for the planning, execution, and day-to-day management of all aspects surrounding detailed sponsorship agreements.  The Manager, Corporate Partnership Services acts as the liaison between multiple Sponsors and/or their agencies and internal departments of the Dallas Cowboys organization.  The Manager, Corporate Partnership Services reports to the Managing Director of Corporate Partnership Services.

Job Duties: 

  • Act as the primary liaison between key Sponsors and the Dallas Cowboys organization to facilitate execution of sponsorship agreements;
  • Collaborate with sales colleagues to ensure a full understanding of client marketing objectives and strategic priorities;
  • Coordinate with internal departments to properly execute contractual marketing assets received by Sponsors;
  • Manage all aspects of marketing asset execution, including but not limited to marketing rights, stadium signage exposure, game day and in-market activation, television/radio/internet/print media, hospitality, and special events;
  • Maintain detailed planning records, using CRM/KORE system;
  • Track expenses and manage budgets related to execution of sponsorship agreements;
  • Present detailed reporting on sponsorship execution, including affidavits, photographs, and program summaries; 
  • Facilitate ongoing client engagement thru meetings, conference calls, and written correspondence;
  • Coordinate special events for client accounts, managing from planning to execution of these events;
  • Maintain thorough communication with Managing Director of Corporate Partnership Services regarding all Sponsor account activity;
  • Manage sponsorship budgets and track expenses;
  • Other duties and projects as assigned by the Managing Director of Corporate Partnership Services;
  • Travel as required (up to 10%);

Qualifications:

  • Degree in Sports Administration, Marketing, Communications or a related area of study;
  • 3-5 years experience in a sponsorship role in professional sports;
  • Experience managing execution of top tier sponsorship accounts;
  • Excellent interpersonal, verbal and written communication skills with ability to communicate effectively at all levels both internally and externally;
  • Able to simultaneously manage a high level of detail across multiple clients and projects;
  • Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure;
  • Able to work well within a team environment, offering assistance and support to team members whenever necessary;
  • Able to balance internal priorities with client expectations;
  • Able to work flexible hours (including evenings, weekends, and holidays)

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Sales & Marketing: Client Relations/Customer Service
Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)

The Customer Service Representative - Retail is responsible for providing superior customer service in our fast-paced, call center environment with the ability to keep information and tasks organized while multi-tasking. This position is an outstanding opportunity for a detail-oriented team player with a positive, enthusiastic, and customer-focused attitude. The Customer Service Representative - Retail reports to the Retail Customer Service Manager and will be part of an overall Call Center team.
 
Job Duties:

- Assist internet/catalog customers with questions via e-mail, telephone, system “Live Chat” and mail
- Provide sales support through cross-selling and up-selling products
- Follow-through with customer inquiries and requests/ document and record efforts in the process
- Ensure that our customer receives superior service
- Provide resolution to customers through communication and problem-solving skills
- Work effectively within a team-oriented environment
- Answering phones, functioning on the computer and providing customer assistance
- Order processing, issue resolution, selling ability, return processing
- Perform other functions and activities as directed by the Retail Customer Service Manager

Qualifications:


- High school diploma or equivalent required, college degree preferred
- 1-2 years customer service experience required, preferably in a high-volume call center
- Foreign language skills are a plus (Spanish preferred)
- Excellent computer skills and typing abilities with a high degree of accuracy
- Experience with internet research
- Independent and driven to create “Wins” from difficult and challenging situations
- Communication skills via phone, follow-up/documentation, conflict resolution and interpersonal
- Able to maintain a high level of energy and enthusiasm
- Able to simultaneously manage a high level of detail across multiple projects
- Flexibility to work a non-traditional schedule (to include days, evenings and weekends)


Pay rate minimum of $10/hr. Up to 20 positions available.

This position is a variable hour position-hours will vary depending on business needs.
 


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Sales & Marketing: Premium/Suite Sales
Account Executive, Suite Sales - Houston Texans (Houston, TX)

FLSA Status:  Exempt

Department:  Ticketing and Event Services / Premium Seating

Reports To:  Senior Director of Premium Seating

Education and Experience:

·   Bachelor’s degree from four-year accredited college or university required.

·   Minimum of two (2) years related sales experience required.

·   Prior sports industry sales experience preferred.

Skills Required:

·    Proficiency in use of Microsoft Office software.

·   Strong organizational and time management skills

·   Ability to prioritize and manage multiple diverse tasks with multiple in a high energy environment.

·    Effective verbal, written and interpersonal communication skills.

·    Strong problem-solving capabilities.

·    Possess high-energy level and be self-motivated.

·    Possess a strong desire to sell and a service-oriented attitude.

·    Willingness to engage in a high volume of telemarketing and outside sales efforts.

·    Ability to work extended hours as may be required in order to meet established or last-minute deadlines.

·    Display strong interpersonal skills and the ability to create and maintain solid working relationships internally and externally.

·   Decision making on routine decisions including budget development and allocation and resource expenditure.

·     Ability to maintain confidential and/or proprietary information.

Basic Function:

Responsible for selling the luxury suite inventory currently available for the Club, Lone Star Sports & Entertainment and other premium areas for the Club.

Job Function (Duties and Responsibilities):

·    Develop sales leads and commit clients to long-term contracts with the Club.

·    Call on a list of potential buyers by either telephone or face-to-face.

·    Meet weekly, monthly, yearly sales quotas as established in the departmental and company budgets.

·    Meet with sales prospects in their offices or at other locations outside of the Club offices and take on tours of suites and other premium seating areas in NRG Stadium.

·    Assist as a team member in developing and maintaining the highest customer service to be provided to all suite holders.

·    Work with suite holders on gamedays to deliver memorable gameday experiences to suite holders’ respective clients and guests.

·    Compile and maintain reports on all prospects and sales activities and present to Senior Director of Premium Seating on a weekly basis or as otherwise requested.

·    Compose letters and marketing materials for individual and departmental suite sales efforts.

·    Work with other premium seating staff to complete special projects or tasks on time and within budget.

·    Work extended hours during workweek and weekends as necessary to fulfill roles in the suite contract sales and fulfillment areas.

·    Participate in other ticketing projects as may be directed from time to time by the Senior Director of Premium Seating and Senior Vice President of Ticketing and Event Management.

·    Position requires routine face-to-face personal interaction with Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner.

Travel Requirements:

Domestic travel tied to sales and special Club events.

Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Club by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.

If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications.

The Houston Texans organization is an Equal Opportunity Employer.


Note: This position was originally posted on the Houston Texans employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Texans employment site.

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Sales & Marketing: Client Relations/Customer Service
Member Relations Specialist - Jacksonville Jaguars (Jacksonville, FL)

Department:  Ticketing
Reports To:  Manager, Member Relations and Retention

Summary:  

The Member Relations Specialist’s main focus is to provide first-class customer service. This level of customer service is delivered through timely responses to customers. The Member Relations Specialist will bring to the Jaguars proactive and reactive relationship building strategies that will contribute to the ultimate increase in Season Ticket Member loyalty, customer satisfaction and the overall retention rate. The Member Relations Specialist will develop excellent relationships with the Jaguars Season Ticket Members and deliver customized communications, events, programs and benefits to the Jaguars most important fan.

Job Duties

  • Serve as the primary liaison for Jaguars customers
  • Provide to Jaguars customers a consistent and disciplined approach to support.
  • Implement frequent touch point programs designed to increase customer loyalty.
  • Meet or exceed daily call volume goals—typically between 50 and 75 outbound calls per day.
  • Use effective problem solving skills to address any customer concerns.
  • Meet or exceed yearly renewal and sales goals.
  • Assist with developing, coordinating and implementing Season Ticket Member events.
  • Collect payments from customers.
  • Assist with gift and ticket deliveries.
  • Collaborate with the sales team to meet and exceed customer service expectations.
  • Collect data and follow up with guests regarding the game day experience.
  • Accurately manage and update CRM database for Season Ticket Member accounts.
  • Act as the point of contact for Members during Jaguars games and other events; ensure resolution of any and all concerns, check-in with and visit Members in their seats, and help create a fun atmosphere for the Member and any accompanying guests.
  • Perform other duties as assigned by the Manager of Member Relations and Retention or any other person designated by the Jaguars.

Jaguars Values (P.R.I.D.E.)The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about interning for the team.
  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team.
  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions.
  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships.
  • Excellent – you should be able to learn how to drive the team to achieve goals and results to improve performance.

Job Qualifications

  • Bachelor’s degree from an accredited university.
  • 1-2 years of customer service and sales experience preferred.
  • Proven experience of using relationship-building to increase over-the-phone, written and in-person sales.
  • Knowledge of accounts receivable and accounts payable practices.
  • Demonstrated ability to develop and maintain relationships with customers.
  • Excellent verbal and written communication skills.
  • Excellent problem-solving skills.
  • Ability to work long and flexible hours, including evenings, weekends, and holidays.
  • Must be well organized, creative and customer service oriented. 
  • Demonstrated public speaking and presentation experience.
  • Clear and effective written communication skills.
  • Flexibility and adaptability to work with customers from varying backgrounds.

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have 1-2 years of sales experience?
2. (Yes/No) Do you have 1-2 years of customer service experience?
3. What are your salary expectations for this position?
4. (Yes/No) Do you have experience making outbound and receiving inbound phone calls?
5. (Yes/No) Are you comfortable with making 70 outbound calls per day?
6. (Yes/No) Do you have experience with Archtics Ticketmaster System?
7. (Yes/No) Do you have experience with a CRM system?


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Sales & Marketing: Ticket Sales
Account Manager, Ticket Sales - Jacksonville Jaguars, LLC (Jacksonville, FL)

Summary:

Account Manager, Ticket Sales is responsible for generating new season ticket and group sales, managing existing accounts and staffing Jaguars events. It is the Account Manager, Ticket Sales responsibility to deliver an enhanced fan experience by building a strong relationship and providing excellent customer service through customized communication and tailored benefits to match the needs of each customer.

Job Duties
• Responsible for selling full menu of ticket products including, season ticket packages, group tickets and nightly suite options
• Generating prospects through cold calling, networking and face-to-face appointments
• Manage assigned season ticket account to ensure renewal and provide exceptional customer service
• Anticipate, respond to, and resolve all complaints, requests, and inquiries from defined account base and general fan base; handle difficult fans and situations in a calm and professional manner, ensuring that each fan interaction results in increased loyalty to the team
• Maintain computerized records of all touch points with clients and prospects in CRM system and Archtics ticketing system
• Work assigned sales, promotional and team events during games and outside normal business hours

Job Qualifications
• Undergraduate degree
• Excellent communication skills, both written and verbal
• Strong work ethic and drive to excel
• Commitment to work as long and hard as necessary to achieve personal and company goals, including game days and outside events
• Strong time management and organizational skills
• Demonstrate ability to work independently and to self-motivate
• Knowledge and passion for sales

Skills:
• Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
• Personal Accountability - Not afraid to make tough decisions, gains input from others and moves decisions forward in the organization; accountable for actions.
• Results Oriented-Drives the team and the organization for results in order to improve bottom line performance
• Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
• Adaptability - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.

By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/ No Do you have an undergraduate degree?
2. Yes/ No Are you willing to pay to relocate to Jacksonville, FL if necessary?
3. What is your total compensation expectation? (must provide response)
4. Yes/No Are you proficient in MS Office products (Word, Excel, Access and Outlook)?
5. Yes/No Are you willing to work weekends and long hours?
6. Yes/No Do you have sports sales experience?
7. Please describe in detail your relevant sports sales experience.


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Sales & Marketing: Ticket Sales
Miami Dolphins Sales Recruiting Event - Miami Dolphins (Miami Gardens, FL)

Combine Overview: It’s time to start your career in sports sales! The sports industry is competitive, and one of the hardest parts of getting your start can be getting to know the right people. That’s why the Miami Dolphins will be hosting a Sports Sales Recruiting Event at Sun Life Stadium Tuesday, September 8th. Participants invited to take part in the event will be competing for 4-6 newly created positions on the Dolphins Membership Development Team, beginning late September. The event will allow participants to receive instant coaching, career advice and a chance to showcase their selling skills to the Dolphins sales directors and hiring managers in hopes to land a job with one of the most renowned entry level ticket sales programs in the industry.

Under the ownership of Stephen Ross and the leadership of President and CEO Tom Garfinkel, the Miami Dolphins have established one of the most dynamic sales teams in all of professional sports. The Dolphins are already underway on a $400 Million Stadium renovation and have seen record growth in ticket sales over the past year. To learn more about the New Stadium, watch this video of New Dolphins Stadium. Additional New Stadium information can be found here in an article by the Miami Herald which highlighted the changes.  Also, the team recently set the all-time NFL record for Group Tickets sold in a single year, highlighted here in an article by USA Today.

Over the past year alone, twenty two (22) members of the program have received promotions to full time sales positions throughout the sports industry. The Dolphins primary focus is to develop and promote the industry’s top performers from within Inside Sales and build successful careers in sports.

Description: Membership Development Associates work 40 hours per week and are responsible for 100 + outbound calls each day in addition to conducting at least two (2) face to face appointments per day. New business calls are intended to set appointments at the Dolphins state of the art $2 million Preview Center, showcasing the New Stadium, as well as make sales over the phone with a full menu of ticket products, including Season Tickets, Group Events, Club Seats, and Suites. In addition to day-to-day responsibilities, game-day responsibilities include prospecting at sales tables, servicing client accounts, and other related duties as may be assigned.

Application Process:

All candidates must submit a resume via Teamwork Online. Individuals selected for participation will first be asked to complete a phone screening and will receive an official invitation to the Dolphins Sales Recruiting Event.

Expectations:

  • Strong work ethic with a competitive approach to exceeding goals and expectations
  • Maintain a positive attitude and approach challenges with enthusiasm
  • Act as a role model within and outside the Miami Dolphins organization
  • Desire for learning and a professional development
  • Meet department productivity standards

Experience, Education and Licensure:

  • Bachelor’s Degree
  • Excellent communication skills (verbal and written) and active listening skills
  • Organized
  • Flexibility to work shifts that include evenings and weekends
  • Ability to work well within a team environment, yet comfortable completing tasks independently
  • Self-starter with the ability to be creative within a structured environment

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Sales & Marketing: Business Development
Director of Business Development - Rojo Hospitality Group (Glendale, AZ)

In five short years, Rojo Hospitality Group has gone from a start-up operation to one of the very top performing food and beverage companies in the industry. Rojo has received rave reviews from its clients for the quality of its offerings as well as the positive impact on the guest experience, per caps and overall revenue.

In its annual league-wide “Voice of the Fan” study, the National Football League surveys customer satisfaction levels across all areas of the fan experience. Rojo Hospitality Group has consistently ranked at the very top of the league for its in-stadium food and beverage program at University of Phoenix Stadium. Additionally, Rojo has received top marks for its performance in conjunction with other major sports and entertainment events including the Pro Bowl, Super Bowl, Fiesta Bowl and National Championship Game.

Rojo Hospitality seeks to capitalize upon this success and aggressively build its portfolio of in-venue and event food and beverage accounts. In order to do so, we are seeking a talented and motivated business development executive with experience in the sports, event and entertainment industry to lead our growth. This position is based in Phoenix AZ, Rojo Hospitality Group has a unique operational perspective as a result of the experience its corporate officers and management team have had in the sports, event and entertainment industry. This experience includes involvement with facility design, construction, grand openings and the staging of world class events. Our management team has substantial event/venue experience which will be leveraged to support this newly created position. The Director of Business Development will be responsible for developing strategic relationships with potential new accounts on behalf of Rojo Hospitality Group. Additionally, this position will execute all aspects of the business development function including prospecting new business, developing new business and potential partners, closing new business and follow-up to ensure a “win/win” relationship with all accounts.
 

Responsibilities:

  1. Drives revenue growth by identifying potential new in-venue food and beverage accounts, identification of sales targets and development of sales strategies. Additionally, this position will be responsible for booking the PrimeTime Grill, Rojo’s state-of-art mobile kitchen and entertainment center, at high-profile sports and entertainment events across the country.
  2. Achieve annual sales goals as determined by Rojo’s EVP/COO.
  3. Prospect and develop new business.
  4. Negotiate and close new business including in-venue food and beverage accounts and event booking for the PrimeTime Grill.
  5. Actively participate in the renewal process across all existing Rojo accounts.
  6. Assume lead role in developing RFP responses for potential new accounts on behalf of Rojo.
  7. Overcome potential client objections with value-added solutions to close new accounts.
  8. Develop a continuous source of potential new clients. Maintain information and research on targeted potential new accounts.
  9. Manage internal and external business development process while reporting and updating EVP/COO and Ownership on a regular basis.
  10. Work cooperatively with existing Rojo management and operational team in order to achieve overall goals of company.
  11. Communicate regularly through weekly status reports and meeting updates.
  12. Maintain up to date knowledge of industry best practices and trends.
  13. Attend account review meetings with all accounts on a regular basis.
  14. Assume all other duties as assigned by the EVP/COO.
     

Skills and Experience:

  1. Bachelor’s degree with a concentration in Business, Marketing or Sports Management preferred.
  2. Minimum of seven (7) years of proven business development experience with a leading sports venue and/or event food and beverage provider.
  3.  Significant experience managing the development and implementation of a business development strategy.
  4. Working knowledge of the day-to-day food and beverage operations at sports venues and events.
  5. Significant established relationships and contacts within the sports venue, entertainment and event (destination management) industry.
  6. Ability to design, develop and write high-quality RFP responses within the required timelines.
  7. Ability to determine the best offering from Rojo based on prospect/client’s needs.
  8. Ability to multi-task in a fast-paced, high-pressure, client-service environment.
  9. Strong organizational and problem solving skills.
  10. Outstanding communication and interpersonal skills.
  11. Demonstrated ability to manage and cultivate relationships.
  12. Ability to organize and prioritize work while working independently.
  13. Ability to manage multiple projects.
  14. High level of personal and professional integrity.
  15. Ability to travel domestically.
  16. Working knowledge of Microsoft Excel, Word, PowerPoint, Outlook and the ability to learn other computer programs as needed.

The Rojo Opportunity:
 

For the right candidate, Rojo Hospitality Group offers an excellent compensation package including salary, commissions, bonus and benefits.
 

Rojo Hospitality Group LLC is an Equal Opportunity Employer 


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Sales & Marketing: Fan Development
Football Development Coach - Tampa Bay Buccaneers (Tampa, FL)

This position will work with YOUTH ATHLETES in Hillsborough County, FL.

The Football Development Coach will work seasonal, part-time at all Tampa Bay Buccaneers football youth development camps. Main responsibilities will focus on the execution of youth football camps/clinics, drills and stations with youth from ages 3-18.  Collaborate with other coaches to enhance the overall Buccaneers Football Development experience for youth.

Tasks and Responsibilities:

  • Coach football development camp participants individually and in groups
  • Utilize a variety of appropriate strategies and resources to develop youth football skills
  • Evaluate the individual development of athlete football skills 
  • Promote USA Football Head’s Up Tackling and Blocking
  • Ability to plan individual skill stations and drills
  • Demonstrate knowledge of the area being coached
  • Monitor and maintain the discipline and conduct of youth participants
  • Demonstrate the ability to adjust instruction of strategy and fundamentals to youth participant’s needs and interests 
  • Practice and promote positive interaction with and among youth participants
  • Use positive reinforcement and constructive criticism to maintain good athlete discipline
  • Ability to prepare comprehensive football development plans
  • Other duties as assigned or as directed by the Manager of Football Development

Knowledge/Skills/Abilities:

  • Ability to assist in football station set-up and breakdown which may require frequent lifting and/or carrying up to 50 pounds 
  • Annual training required
  • At least 3 years of coaching experience (professional, collegiate, interscholastic or youth)
  • CPR/First Aid Certified
  • Successful prior experience with youth development
  • Ability to coach male and female athletes
  • Knowledge of the Tampa Bay Buccaneers, NFL, Football, Raymond James Stadium, One Buccaneer Place, and the Tampa Bay area
  • Ability to work well under pressure and on multiple projects
  • Excellent in communicating, engaging, and interacting with youth ages 3-18
  • Ability to collaborate and work well with others
  • Lively, out-going, positive, hardworking, and willing to work in a fast paced environment
  • Flexible and capable in the ability to lead and be led
  • Excellent trouble-shooting abilities
  • Must be able to work flexible hours for football camps, combines, and/or clinics (including weekends and nights) 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live within reasonable driving distance of Hillsborough County, FL? Please respond Y or N.
2. Do you have experience working with youth? Please respond Y or N.

Closing Date: 2015-09-07


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Sales & Marketing: Consumer Product Sales
National Teams Sales and Marketing Coordinator - USA Football (Cranbury, NJ)

Summary:
The Sales and Marketing Coordinator is responsible for all aspects of sales and marketing relating to U.S. National Football Team Regional Development Camps. This includes prospecting, managing sales lists, and selling National Team events and programs. Working with the USA Football marketing, digital and communication departments to drive website content, social media, marketing, and communication around the camps. The position will lead the sales and marketing of the National Team Regional Development Camps and support the sales efforts for the National Development Weeks and International Bowl Competitions. This is an “inside sales” position.  

Specific responsibilities include:
• Lead the day to day sales efforts for sixteen (16) National Team Regional Development Camps (customers are athletes, and their parents and coaches, who pay a registration fee to participate)
• Support the marketing, social media and communication efforts to drive awareness about the Regional Development Camps and the overall profile of the U.S. National Football Team.
• Support the sales efforts for the four (4) National Development Game events (participant-based)
• Manage interns who will assist in prospecting and list management.
• Work with the Communications and Marketing Departments to create the sales and marketing materials.
• Work with Marketing and Digital Departments to build out the web pages for the events that the Sales Coordinator is responsible for selling.
• As necessary attend National Team events and provide support relating to customer service and parent/athlete relationship management.


Experience and Skills Required:
• Bachelor’s degree in marketing, business or other relevant area of study required.
• At least two years of sales experience with a proven record of closing B2C sales (preferably in a sports setting such as sports camps or sporting events preferred.
• Expert selling skills preferred.
• Strong phone skills and experience preferred.
• Excellent written and oral communication skills required.
• Detailed-oriented and able to work independently required.
• Proficient in office software (Word, Excel, Outlook and Powerpoint) and Google Docs applications required. 
 

Notes
• This is a full-time position located in Cranbury, New Jersey
• Employees receive full benefits and paid time off
 

About USA Football:
USA Football, the sport’s national governing body in the United States, leads the game’s development, inspires participation, and ensures a positive experience for all youth, high school, and other amateur players. USA Football hosts more than 80 football training events annually offering education for coaches and game officials, skill development for players and resources for youth football league administrators. USA Football is the exclusive youth football development partner of the NFL and each of its 32 teams. America’s sole member of the International Federation of American Football (IFAF), USA Football manages U.S. national teams for international competition. A non-profit, Indianapolis-based USA Football is supported by the NFL Foundation.

Please, no phone calls regarding this posting.
Phone calls cannot be returned. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Does your resume or cover letter address your specific experience and skills that will make you a leading candidate for this opening?
2. Have you noted specific B2C selling experience in your cover letter or resume, including results achieved?


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Sales & Marketing: Ticket Sales
Part-Time Sales Representative - Washington Redskins (Landover, MD)

The Washington Redskins are seeking highly motivated, energetic professionals to join their Ticket Office on a part-time basis as a Ticket Sales Representative.

This position will report to: Sales Manager

Job Responsibilities:

  • Makes outgoing calls to customers and prospects relating to various ticket marketing initiatives
  • Updates accounts on the Archtics Ticketing System
  • Assist with the collection process of accounts
  • Participates in various sales events as assigned
  • Support the Ticket Office as needed

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of one (1) year of customer sales experience
  • Experience with Archtics Ticketing System a plus
  • Prior ticket sales experience with a pro-sports organizations/teams a plus
  • Excellent written and oral communication skills
  • Strong customer service and interpersonal skills
  • Assertive, competitive, passionate and goal oriented
  • Strong work ethic and a desire to build a career in sales
  • Possess a friendly, professional and confident demeanor
  • Experience with Microsoft Excel, Word and PowerPoint
  • Excellent time management and organizational skills required

Compensation:
Hourly pay + commission

Hours per week:
Preferred 28 hours per week

If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply now. No relocation costs shall be covered.

The Washington Redskins are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO I have experience in sales
2. YES/NO I have previously applied/interviewed for this position
3. YES/NO I live in the MD/DC metro area


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Sales & Marketing: Business Development
Business Development Manager-Special Events - Washington Redskins (Landover, MD)

The Washington Redskins are in need of a Business Development Manager to join the Special Events department.  The ideal candidate will have a professional demeanor, with the ability to communicate clearly to executives at all levels (both internally and externally).  He/she will be detail oriented and able to manage various tasks and meet designated sales goals.  The ability to work independently by taking initiative, recommending solutions and making informed decisions a must.

Responsibilities include but are not limited to the following:

  • Manage and sell all core business for the Special Events department for all Redskins affiliated properties
  • Oversee all aspects of event planning to production
  • Supervise team coordinator and department interns to aid in event planning and development process
  • Maintain existing relationships through renewal of repeat events and multi-year agreements
  • Drive new business through prospecting, cold calling and advertising to target markets
  • Facilitate the event coordination with our Operations department upon full execution of event contracts
  • Work strategically, acting as a consultant for all Redskins affiliated properties, showing knowledge and expertise within the client's respective industry
  • Assist in the detailed coordination of major special events such as collegiate football, international soccer and concerts with the Special Events Director
  • Serve as the primary internal and external contact for execution and fulfillment of all sold special event agreements
  • Utilize company assets to help promote events depending on event agreements and client relations
  • Other duties as assigned

Qualifications and Requirements:

  • Bachelor's degree from four-year college or university
  • Minimum of three years in an event sales role with a consumer brand, agency or media/sports property
  • Ability to commute to FedExField located in Landover, MD
  • Availability and willingness to work all Washington Redskins home games and assigned events
  • Proficiency in Microsoft Office Suites
  • Experience in coordinating and executing corporate events, creating presentations and proposals and demonstrated knowledge of the event industry through trends in the marketplace
  • Ability to develop and maintain interpersonal and corporate relationships
  • Strong organizational skills, time management and attention to detail
  • Exhibit good judgment and decision-making skills
  • Excellent verbal and written communications skills
  • Proven experience to appropriately work with and around confidential information
  • Self-starter, with the ability to work independently or as part of a team

If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply now.  NO PHONE CALLS PLEASE.

The Washington Redskins are an Equal Opportunity Employer.


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Sales & Marketing: Client Relations/Customer Service
Partnership Marketing Manager - Washington Redskins (Ashburn, VA)

The Washington Redskins are in need of a Partnership Marketing Manager to join the corporate sponsorship department. The ideal individual will have a professional demeanor, with the ability to communicate clearly to executives at all levels (both internally and externally). He/she will be detail oriented and able to manage various tasks and meet demanding deadlines. The ability to work independently by taking initiative, recommending solutions and making informed decisions is a must.

Responsibilities include but are not limited to the following:

  • Oversee and execute all elements of National sponsorship contracts, including TV and radio media, digital assets, print advertising, stadium signage, special events, hospitality and in-game promotions
  • Facilitate the production and placement of all partnership assets in coordination with ad agencies, media properties, broadcasters, publishers and promotional vendors
  • Be a strategic thinker, acting as a consultant for Redskins corporate partners, showing knowledge and expertise in their respective categories
  • Assist in the detailed coordination of multiple high-profile events and game day experiences
  • Serve as the primary internal and external contact for execution and fulfillment of assigned partnership agreements for partnership growth
  • Create added value and up-sell opportunities for existing Corporate Partners
  • Track and compile appropriate metrics that demonstrate ROI and growth opportunities for Washington Redskins corporate partners
  • Other duties as assigned or needed

Qualifications & Requirements:

  • Bachelor's degree from four-year college or university
  • Minimum of three years in a marketing position with a consumer brand, agency or media/sports property
  • Ability to commute to Redskins Park located in Ashburn, VA
  • Availability and willingness to work all Washington Redskins home games and assigned events
  • Proficiency in Microsoft Office Suite
  • Experience in developing activation marketing plans, promotions, presentations and proposals and demonstrated knowledge of general promotional concepts and marketing principles
  • Ability to develop and maintain interpersonal and corporate relationships
  • Strong organizational skills, time management and attention to detail
  • Exhibit good judgment and decision-making skills
  • Self-starter with the ability to work in a team setting
  • Excellent verbal and written communications skills
  • Proven experience to appropriately work with and around confidential information
  • Self-starter, with ability to work independently or as part of a team.

The Washington Redskins offer a competitive salary and an excellent benefits package. If you meet the qualifications listed above, please apply online with a resume, cover letter and salary requirements. NO PHONE CALLS PLEASE.

The Washington Redskins are an Equal Opportunity Employer.
 


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Sales & Marketing: Premium/Suite Service
Premium Client Services Coordinator - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic professional to join the Premium Seating staff on a full-time basis as a Client Services Coordinator. The Client Services Coordinator is responsible for providing superior customer service to and developing personal and long-term relationships with account holders in order to maximize customer retention.

Principal Job Functions:

  • Provide world-class customer service and proactively contanct Premium Season Ticket Holders
  • Develop and maintain relationships with Premium Season Ticket Holders
  • Respond to client feedback via telephone and email
  • Maintain detailed records of all correspondence in CRM which will consist of phone calls, in-office visits, game day visits and interactions at special events.

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of two (2) years of customer service experience required
  • Desire to build a career in the sports and entertainment industry
  • Above average telephone and communication skills required
  • Excellent time management and organizational skills required
  • Ability to work game days, special events, and weekends if needed
  • Proficient in Microsoft Word, Excel, Microsoft CRM
  • Experience with Archtics Ticketing System a plus

Hours per week:

40 hours per week

If you wish to become a part of this exciting, fast paced organization and you meet the requirements listed above, please respond with a resume and cover letter.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.
 


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Sales & Marketing: Client Retention/Customer Service
Redskins Rewards Game Day Staff - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Redskins as Redskins Rewards Game Day staff members. This part time, game day position will report to the Loyalty Program Coordinator and must be able to attend all 10 home games.

Essential Duties and Responsibilities:

  • Facilitate redemption of Season Ticket Holder rewards including events, merchandise and exclusive experiences
  • Strong understanding of Redskins Rewards backend system
  • Provide game day support and expertise for Redskins Season Ticket Holders
  • Help walk patrons through online Redskins Rewards website

 Requirements:

Minimum Education and Experience Requirements

  • Completed at least junior year of undergraduate degree from an accredited four-year college/university

Knowledge, Skills, and Abilities necessary to perform essential functions

  • Candidate must be sufficient in Microsoft Excel and tablet technology (Microsoft Surface)
  • Must work all 10 (ten) Redskins home games
  • Excellent communication skills, both verbal and written
  • Customer service experience, especially with managing medium to large crowds, is a plus
  • Have the ability to thrive in a fast-paced, deadline driven environment
  • Interested applicants must be willing and able to work non-traditional hours in non-traditional settings, including nights, weekends and holidays

Physical/Environmental Requirements

Game day Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 50 pounds.

If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply by submitting a cover letter and resume.  NO PHONE CALLS PLEASE

The Washington Redskins are an Equal Opportunity Employer.

 


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Sales & Marketing: Premium/Suite Sales
Premium Seating Account Executive - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic sales professional to join the Premium Seating Sales staff as an Account Executive.

Principal Job Functions:

  • Sell Club and Dream season ticket memberships
  • Provide world-class customer service to current Club and Dream Season Ticket Holders
  • Maintain detailed records of all correspondence
  • Perform other duties as assigned

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of two (2) years sales experience required
  • Demonstrated proficiency in Microsoft Word and Excel
  • Above average telephone and communication skills required
  • Excellent time management and organizational skills required
  • Prior ticket selling experience desired
  • Experience with Archtics or CRM system a plus
  • Ability to work game days, special events and weekends if necessary

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please reply with a resume, cover letter and salary requirements.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.


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