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Current available jobs in Sales & Marketing:


» 2014 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)
» Manager, Corporate Partnership Sales - Cleveland Browns (Cleveland, OH)
» Part Time Ticket Seller/Service Professional - Dallas Cowboys - AT&T Stadium (Arlington, TX)
» Seasonal Wholesale Customer Service Representative - Dallas Cowboys Merchandising (DFW Airport, TX)
» Part-Time Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)
» Customer Relations Seasonal Representative - Kansas City Chiefs (Kansas City, MO)
» LSSE Event & Client Services Manager - Lone Star Sports & Entertainment (Houston, TX)
» Account Manager, Premium Sales - Miami Dolphins (Miami, FL)
» Membership Development Representative - Miami Dolphins (Miami Gardens, Fl)
» Suite Sales Manager - Van Wagner - Minnesota Vikings New Stadium Project - Minnesota Vikings (Minneapolis, MN)
» New Stadium Sales Consultant - Minnesota Vikings (Minneapolis, MN)
» New Stadium Partnerships Manager - Minnesota Vikings (Minneapolis, MN)
» Ticketing Services Spring Semester Academic Internship - Philadelphia Eagles (Philadelphia, PA)
» 50/50 Raffle Ticket Seller - Pittsburgh Steelers (Pittsburgh, PA)
» Account Executive - Orlando - Tampa Bay Buccaneers (Tampa, FL)
» 50/50 Raffle Ticket Seller - Tampa Bay Buccaneers (Tampa, FL)
» High School Regional Manager (East Region) - USA Football (Indianapolis, IN)
» High School Regional Manager (Central Region) - USA Football (Indianapolis, IN)
» High School Regional Manager (West Region) - USA Football (Indianapolis, IN)
» Marketing Director - USA Football (Indianapolis, IN)
» Part-Time Sales Representative - Washington Redskins (Landover, MD)
» Client Services Manager - Washington Redskins (Ashburn, VA)
» Manager/Director, Direct Marketing & Customer Relationship (CRM) - Washington Redskins (Landover, MD)



Sales & Marketing: Client Relations/Customer Service
2014 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. yes/no I am available to work all Carolina Panthers HOME Games and other stadium events.
2. yes/no I am interested in the Ticket Taker Team Member.
3. yes/no I am interested in the Elevator/Access Control Team Member.
4. yes/no I am interested in the Escalator Team Member.
5. yes/no I am interested in the Crowd Attendant Team Member
6. yes/no I am at least 18 years old


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Sales & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnership Sales - Cleveland Browns (Cleveland, OH)

JOB SUMMARY:

This position is responsible for prospecting and selling integrated marketing partnerships for the Cleveland Browns. Integrated marketing partnerships include, but are not limited to the following asset categories: in-stadium signage and activation, rights/logos, television, radio, community programs, hospitality and a major focus on social media and digital platforms. This position will consistently interact with members of the Partnership Service and Activation Team as well as various other departments within the organization to ensure that contractual obligations are fulfilled and business objectives are met for all partners.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Grow Corporate Partnership Revenue by:

  • Generating new business leads via prospecting and research
  • Establishing and growing strong relationships with decision makers at prospected companies
  • Developing and presenting proposals using a consultative sales style incorporating category research, inventory knowledge and an understanding of the prospect’s marketing goals
  • Collaborating effectively with various departments within the Browns organization to shape a prospective deal (including the financial analysis of the deal)
  • Working with the Partnership Service and Activation Team on implementation and activation of finalized partnerships
  • Work collaboratively with team members on the Corporate Partnership Sales and Activation teams to achieve departmental goals and objectives
  • Provide accurate, reliable information for sales forecasts
  • Strive to ensure that all elements of partnership agreements are delivered in a first-class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization

 REQUIRED QUALIFICATIONS/EDUCATION

To perform this job successfully, an individual must have the experience and skill set in the above mentioned duties, as well as the requirements listed below:

  • Minimum of a Bachelor’s degree in business administration, sports management, marketing or other related field
  • Minimum 3-5  years of corporate sales, service or marketing experience
  • Proven track record of results in a sales and marketing environment
  • Experience with a professional sports team and/or property is preferred, but not mandatory
  • Prior sales experience in Cleveland market preferred, but not mandatory
  • Able to create, design and help implement sponsorship programs
  • Strong background creating and selling digital and social media platforms
  • Ability to respond quickly and effectively to corporate partner inquiries or complaints and deliver an effective resolution that will not compromise the team’s integrity or financial position
  • Ability to develop strong working relationships with corporate partners, co-workers and other organizations
  • Aggressive, self-motivated team player who has the ability to focus on both team and individual revenue goals and department objectives
  • Excellent oral and written skills
  • Creative, well organized, strong work ethic
  • Desire and willingness to continue to improve personally and professionally
  • Proficient in MS Word, Excel and Power Point
  • Proficiency in Adobe Creative Suite preferred, but not mandatory
  • Ability to work nights/weekends/holidays as needed

 

 

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3-5 years of corporate sales, service or marketing experience?
2. Do you have a Bachelor's degree?
3. Do you have proven customer service experience?
4. Do you have experience selling digital and social media platforms?


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Sales & Marketing: Ticket Sales
Part Time Ticket Seller/Service Professional - Dallas Cowboys - AT&T Stadium (Arlington, TX)


Responsible for selling tickets and distributing will call tickets to events held at AT&T Stadium, the world’s finest venue. Contributing as a member of a service professional team; creating exceptional experiences for our guests in a safe, clean, and friendly environment.

Duties and Responsibilities:
• Sells tickets on a Ticketmaster system
• Accepts payments and makes change for our guests
• Answers questions regarding events, tickets, & schedules
• Familiarizes self with the venue to better assist our guests with location related questions
• Distributes will call tickets after verifying photo identification
• Must be proficient in basic math skills with the ability to balance cash and receipt drawer with supervisor at the end of the shift
• Must be able to work on evenings, weekends, and holidays as required
• Consistently honors work commitments and arrives to work on time
• Must portray strong problem solving skills including listening, identifying, and resolving problems in a calm and friendly manner
• Meets high standards of cleanliness and appearance
• Strives to be welcoming, knowledgeable, and willing to assist guests in any way
• Adheres to the Service Mission Statement and Core Values of AT&T Stadium

Experience and Education:
High school diploma/GED
Ticketmaster knowledge preferred but not required
Bilingual a plus

Physical Demands:
Position requires the ability to sit for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds.


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Sales & Marketing: Client Relations/Customer Service
Seasonal Wholesale Customer Service Representative - Dallas Cowboys Merchandising (DFW Airport, TX)

SEASONAL WHOLESALE CUSTOMER SERVICE REP
JOB DESCRIPTION

The Wholesale Seasonal CSR is responsible for providing superior customer service to wholesale customers of Dallas Cowboys Merchandise. This position supports the Wholesale Account managers with data entry, account maintenance, and communication with our customers. This position reports to the Wholesale Customer Service Manager.

Job Duties:

• Order entry under strict deadlines. Accuracy and organization is key to getting all goals met in a timely manner.
• Double checking all deadline orders to ensure the proper items were entered along with the correct colors and sizes.
• Handle incoming calls from customers with questions about their orders, requesting return authorization numbers, or looking for available inventory.
• Running daily product availability reports to use when placing orders, answering questions, or when trying to replace other out of stock items on current orders.
• Be knowledgeable of the product that the Dallas Cowboys offer.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
• Perform other functions and activities as directed by the Customer Service Manger.

Qualifications:

• High school diploma or GED required
• Prior customer service experience required
• Basic computer skills required
• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
• Able to simultaneously manage a high level of detail across multiple projects
• Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
• Able to work well within a team environment, offering assistance and support to team members whenever necessary
• Able to balance internal priorities with client expectations
• Able to work 8:30am-5:30pm, Monday-Friday

 


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Sales & Marketing: Client Relations/Customer Service
Part-Time Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)

The Customer Service Representative - Retail is responsible for providing superior customer service in our fast-paced, call center environment with the ability to keep information and tasks organized while multi-tasking. This position is an outstanding opportunity for a detail-oriented team player with a positive, enthusiastic, and customer-focused attitude. The Customer Service Representative - Retail reports to the Retail Customer Service Manager and will be part of an overall Call Center team.
 
Job Duties:

- Assist internet/catalog customers with questions via e-mail, telephone, system “Live Chat” and mail
- Provide sales support through cross-selling and up-selling products
- Follow-through with customer inquiries and requests/ document and record efforts in the process
- Ensure that our customer receives superior service
- Provide resolution to customers through communication and problem-solving skills
- Work effectively within a team-oriented environment
- Answering phones, functioning on the computer and providing customer assistance
- Order processing, issue resolution, selling ability, return processing
- Perform other functions and activities as directed by the Retail Customer Service Manager

Qualifications:


- High school diploma or equivalent required, college degree preferred
- 1-2 years customer service experience required, preferably in a high-volume call center
- Foreign language skills are a plus (Spanish preferred)
- Excellent computer skills and typing abilities with a high degree of accuracy
- Experience with internet research
- Independent and driven to create “Wins” from difficult and challenging situations
- Communication skills via phone, follow-up/documentation, conflict resolution and interpersonal
- Able to maintain a high level of energy and enthusiasm
- Able to simultaneously manage a high level of detail across multiple projects
- Flexibility to work a non-traditional schedule (to include days, evenings and weekends)


Pay rate minimum of $10/hr. Up to 20 positions available.
 


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Sales & Marketing: Client Relations/Customer Service
Customer Relations Seasonal Representative - Kansas City Chiefs (Kansas City, MO)

Position Profile: Customer Relations Seasonal Representative

Department: Customer Relations

Reports to: Customer Relations Representative

 


Job Summary: Entry-level position responsible for fielding incoming communication for the Customer
Relations Department. Seasonal program is 40 hours a week and is slated to run up to 6 months.

ESSENTIAL ACCOUNTABILITIES
• Field and respond to all forms of inbound communication coming into the Customer Relations Department.
• Provide exceptional customer service to all fans and guests not limited to attendees of Chiefs games and special events.
• Follow up on communication as necessary.
• Track all communication in CRM.
• Assist with communication on gameday including the text messaging program.
• Assist with special projects as needed.

COMPETENCIES
• Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
• Written Communications- Writes clearly and informatively.
• Analytical - Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.
• Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.
• Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

PHYSICAL REQUIREMENTS
• Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS)
• Bachelor’s degree
• Excellent computer skills
• Helpful, friendly and patient attitude
• Strong oral and written communication skills
• Excellent interpersonal skills
• Ability to accurately record information
• Experience with Archtics and/or Microsoft Dynamics a plus
• Experience in customer service a plus
 

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have experience with Archtics and/or Microsoft Dynamics CRM?
2. Yes/No: Do you have previous experience in customer service?
3. Yes/No: Are you able to work weekends?
4. Yes/No: Do you have strong oral and written communication skills?


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Sales & Marketing: Event Operations/Management
LSSE Event & Client Services Manager - Lone Star Sports & Entertainment (Houston, TX)

Department:      Lone Star Sports & Entertainment ("LSSE")

Reports to:        Director of Lone Star Sports & Entertainment

Education:

  • Bachelor’s degree from an accredited four-year college or university required.
  • Degree in Marketing, Advertising or Sports Management preferred.
  • Minimum of three (3) years of experience in event planning, management and execution required.
  • Work experience in collegiate athletics strongly preferred.

Skills Required:

  • Proficiency in use of Microsoft Office software.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks with multiple priorities in a high energy environment.
  • Effective verbal, written and interpersonal communications.
  • Ability to maintain attention to detail and ability to work effectively under pressure and within deadlines. 
  • Ability to maintain confidential and/or proprietary information.
  • Ability to effectively lead and direct staff in a competitive, high-energy environment and industry.
  • Decision making on routine decisions including budget development and allocation, resource expenditure, staffing levels, and policies and procedure.
  • Ability to self-motivate and ability to adapt to changing pace of competitive environment.
  • Ability to interact with internal and external clients professionally while applying a high level of customer service skills.

Basic Function:

  • Manage the operations and logistics of LSSE events in conjunction with the Houston Texans and NRG Park operations personnel.
  • Perform as the primary client services representative for LSSE sponsorships.
  • Function as liaison with Houston Texans ticketing department on fulfillment logistics.

Job Function (duties and responsibilities):

  • Manage LSSE Event Operations with all NRG Stadium partners and event vendors in conjunction with the Houston Texans operations staff.
  • Communicate at a high level internally and direct all Houston Texans and LSSE staff on event responsibilities and logistics.
  • Manage all LSSE event operations budgets.
  • Prepare sponsorship proposals and recap documents.
  • Oversee and conduct client meetings, with duties to include, but not be limited to, creating and preparing all presentation materials and agenda items.
  • Oversee and ensure complete fulfillment of sponsorship agreements, events and other obligations.
  • Maintain sponsorship fulfillment records and meeting records, and manage sponsor inventory.
  • Develop and manage all LSSE sponsor fulfillment budgets.
  • Assist with Texas Bowl “Bowl Week” events as needed.
  • Act as primary operations liaison with all professional and collegiate teams participating in LSSE events.
  • Co-manage LSSE Event Coordinator's activities relating to select sponsor initiatives and event operations needs.
  • Work with vendors on a project-by-project basis.
  • Perform additional duties as may be assigned from time to time by the Director of Lone Star Sports & Entertainment.
  • Position requires routine face-to-face personal interaction with LSSE staff, peers and other Houston Texans personnel; therefore, job responsibilities must be physically performed in LSSE’s offices and not in a telecommuting manner.

Travel Requirements:        Limited local travel as required as part of event planning.

 

Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Club by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.

If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications.

The Houston Texans organization is an Equal Opportunity Employer.

 


Note: This position was originally posted on the Houston Texans employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Houston Texans employment site.

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Sales & Marketing: Premium/Suite Sales
Account Manager, Premium Sales - Miami Dolphins (Miami, FL)

Summary:

-          Support key organizational objectives and strategies to maximize Premium Sales revenue. Primary focus will be on the sale of Premium Sales ticketing inventory, including, but not limited to Sun Life Stadium’s Executive Suite, Club Level and upcoming new Stadium Premium seating inventories.   Work closely with the Director, Premium Sales and the Vice President, Ticket Sales & Service to maximize Premium Sales revenue.

Essential Functions:

-          Sell Sun Life Stadium’s Premium seating inventories

-          Meet or exceed established Premium Sales revenue goals

-          Research, prospect and establish leads for Premium Sales prospects

-          ‘Outside the box’ thinker as it relates to revenue generation

-          Strong focus on new, renovated Stadium Premium seating inventories

-          Develop and cultivate relationships with Premium clients

-          Deliver exceptional service to Premium Sales ticket holders

-          Maintain timely and accurate records detailing Premium Sales performance, appointment recaps, member account management and sales prospecting activities

-          Additional related duties as assigned

 Essential Requirements:

-          Bachelor’s degree required

-          Three (3) to five (5) years of related experience in Premium Sales

-          Established B2B selling experience

-          Outstanding sales, leadership skills

-          Superior presentation and organizational skills

-          Successful track record of achieving revenue goals

-          Ability to work irregular hours, event coverage and weekends

-          Familiarity with Microsoft Dynamics CRM Platform

-          Working knowledge of Microsoft Word, Excel and PowerPoint

-          Excellent written and oral communication skills

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.


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Sales & Marketing: Ticket Sales
Membership Development Representative - Miami Dolphins (Miami Gardens, Fl)

Summary: The Miami Dolphins are seeking a motivated individual who is determined to be the next leader on the business side of the sports industry. This individual will be developed under the best entry level sales training program in the NFL. This program offers up to 12 months of continuous training. Throughout the program the Membership Development Associate will be responsible for driving new business revenue through the sales of season tickets, partial plans, group tickets, and premium inventory via face to face sales appointments, phone calls and networking events. This position focuses on equipping our associates with the necessary skills to obtain a senior level position and is a feeder system for our senior staff sales positions.

Essential Functions:

  • Meet or exceed yearly sales goals
  • Meet or exceed daily appointment and call expectations
  • Prospect potential full season, partial season and group ticket clients through daily phone calls and emails. 
  • Adhere to department guidelines in relation to call volume, prospecting and productivity 
  • Help maximize renewal business and maintain a high level of customer service to new and existing clients
  • Continually work to train and develop sales skills
  • Consistently enter client data into CRM system throughout the sales process to aid in information sharing between sales and service personnel
  • Represent organization at various networking and/or offsite community events promoting ticket sales
  • Facilitate special projects as assigned
  • Additional related duties as assigned

Essential Requirements:

  • A strong desire to start a career with the best foundation and sales training program in the NFL. A high level of professionalism, competitiveness, work ethic, positive attitude and an eagerness to learn and develop the necessary sales skills to become a selling superstar.
  • Candidate should possess excellent time management and organizational skills in order to effectively manage a large volume of accounts
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate must possess highly professional verbal and written communication skills
  • Ability to handle heavy outbound/inbound phone volume
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • College Degree preferred or equivalent work experience
  • Previous sales and/or customer service experience preferred 
  • Archtics ticketing system and Microsoft CRM experience preferred
  • Strong written and oral communications skills
  • Bilingual (English/Spanish) a plus but not necessary 
  • The ability and desire to work flexible hours including evenings, weekends and holidays 
  • Background check and drug screening will be conducted.
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

About This Application:
It is strongly recommended you include a video elevator pitch in your application. Be sure to state:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

Interview Process:
Individuals selected for interviews will be asked to complete an interview over the phone or via Skype. Following the first round of interviews select candidates will be asked to interview face to face at the Miami Dolphins front office. 

**We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your long term goals and how will starting in our Inside Sales Program best position you to achieve those goals?
2. Why sports sales?
3. In 100 words or less what excites you the most about being accepted into the Membership Development Program?
4. Please copy and past the URL to your video elevator pitch here.


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Sales & Marketing: Premium/Suite Sales
Suite Sales Manager - Van Wagner - Minnesota Vikings New Stadium Project - Minnesota Vikings (Minneapolis, MN)

Background:

Van Wagner Team & Venue Services, a division of Van Wagner Communications has been hired by the Minnesota Vikings to manage the sales of the Suites, Premium Seating and Stadium Builders Licenses (SBL) for their new stadium that they are building with the Minnesota Stadium Facility Authority (MSFA). Van Wagner has hired a staff dedicated to this sales effort, built a state of the art marketing center and office and use cutting edge technology to effectively and efficiently achieve the sales goals for the project.

 

The stadium will be completed for the start of the 2016 NFL Season. The Vikings will play temporarily at the University of Minnesota’s TCF Bank Stadium for the 2014 and 2015 seasons.

 

The New Stadium was designed by HKS Architects and being built by Mortenson Construction. It will feature the world’s largest pivoting doors, a revolutionary translucent ETFE roof and some of the best and most dynamic premium product offerings in the NFL, and across all stadia worldwide.

The Vikings have one of the NFL’s most exciting franchises in the NFL and compete in the NFC North Division. The team has a storied history and is a cherished part of the fabric of the Twin Cities and Minnesota culture.

The need for this role is envisioned to run from the fall of 2014 through the end of the 2016 NFL Season (1st Quarter 2017).

 

Position Parameters:

Full Time/Exempt of Overtime

 

Reporting To:

Director Team & Venue Services, Minnesota Vikings Project

 

Benefits:

Full Healthcare and Prescription Plan

Dental

Vision

Paid time off

401k (after one year)

 

Location:

Minneapolis, Minnesota

 

Position Summary:

The Suite Sales Executives are the drivers of Corporate Hospitality and Suite business for the Minnesota Vikings new stadium. This position generates revenue through strategic prospecting, cold-calling, relationship building, collaboration with other departments, and a consultative approach to developing relationships with our best customers and guests. The Suite Sales Executive will be responsible for selling Suite and other private premium product (non SBL and Club Seats) for the new stadium, including but not limited to the following:

 

Position Responsibilities:

·         Research, prospect and establish leads via direct phone contact, networking, organizations and industry events for corporate hospitality prospects and high net worth individuals

·         Sell and service full season Suites, non SBL inventory and Club Seats

·         Develop relationships and sell to existing clients with involvement from the Vikings

·         Perform sales presentations with collateral and material to effectively communicate the desired sales messaging for the project with the Director of Sales and other outside vendors, HKS Architects, Van Wagner internal team and the Vikings Marketing staff. Adapt and refine this presentation and materials to address different product offerings and other factors throughout the project

·         Conduct face to face meetings with prospective clients in the Sales Preview Center as well as appointments away from the office

·         Utilize existing CRM tool to efficiently record and maintain all interactions with clients

·         Other duties as assigned

Qualifications:

  • Minimum of 5 years sales experience
  • Knowledge of the Twin Cities marketplace a plus
  • Ability to set and exceed revenue goals
  • Excellent verbal and written communication skills

·         Bachelor’s degree from an accredited 4-year university

·         Demonstrated ability to effectively manage multiple initiatives simultaneously

·         Prior history of demonstrated sales success

·         Must be able to work evenings and weekends as required and travel as needed

·         Must have the capability to be able to stand for long periods of time and do some navigation of a construction site

·         Love for sales and the art of hunting sales

·         Lives and thinks outside of the established way of doing things

·         Ability to define the significance of an “Always Be Closing” approach to sales

·         Inclusive; a collegial, open, and collaborative teammate with superior work ethic

·         Comfort presenting to high-level executives and large groups

·         Ability to anticipate clients’ needs and proactively find solutions

 

 

Equal Opportunity Employer

This is an At-Will Employment Opportunity

 


Note: This position was originally posted on the Vikings employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Vikings employment site.

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Sales & Marketing: Ticket Sales
New Stadium Sales Consultant - Minnesota Vikings (Minneapolis, MN)

 

New Stadium Sales Consultant

 

Background:

Van Wagner Sports and Entertainment, has been hired by the Minnesota Vikings to manage the sale of Suites, Premium Seating and Stadium Builders Licenses (SBL’s) for their new, downtown Minneapolis stadium. The new stadium is under construction and is being built in partnership with the Minnesota Stadium Facility Authority (MSFA), a public agency. Van Wagner will hire a staff dedicated to this sales effort, build a state of the art marketing center and office, and use cutting edge technology to effectively and efficiently achieve its sales goals for the project.

Set to open for the 2016 NFL season, The New Stadium is being designed by HKS Architects and built by Mortenson Construction. It will feature the world’s largest pivoting doors, a revolutionary translucent ETFE roof and some of the best and most dynamic Premium Seat product offerings in the NFL, and across all stadia worldwide.

One of the most storied franchises in the National Football League, the Minnesota Vikings have one of the most passionate fan bases in professional sports. The new stadium represents a commitment, between the Vikings and the State of Minnesota to provide a world-class stadium for future generations of Vikings fans.

The need for this role is envisioned to run from fall 2014 through the end of the 2016 NFL Season (1st Quarter 2017).

Position Parameters:
Full Time/Exempt of Overtime

Reporting To:
Vice President, Team & Venue Services, Minnesota Vikings Project

Benefits:
Medical
Dental
Vision
Paid time off
401k (available after one year of service)

Location:
Minneapolis, Minnesota

Position Summary:
New Stadium Sales Consultants will be responsible for selling SBL & Club Seats for the Minnesota Vikings new stadium including but not limited to the following:

Position Responsibilities:
• Research, prospect and establish leads via direct phone contact, networking, organizations and industry events for businesses and sports fans
• Sell and service SBL & Club Seat accounts
• Develop relationships and sell to existing clients with involvement from the Vikings
• Perform sales presentations with collateral and material to effectively communicate the desired sales messaging for the project with the Director of Sales and other outside vendors, HKS Architects, Van Wagner internal team and the Vikings Marketing staff. Adapt and refine this presentation and materials to address different product offerings and other factors throughout the project
• Conduct face to face meetings with prospective clients in the Sales Preview Center as well as appointments away from the office
• Utilize existing CRM tool to efficiently record and maintain all interactions with clients
• Other duties as assigned

Qualifications:
• Minimum of 3 years sales experience
• Knowledge of the Twin Cities marketplace a plus
• Ability to set and exceed revenue goals
• Excellent verbal and written communication skills
• Bachelor’s degree from an accredited 4-year university
• Demonstrated ability to effectively manage multiple initiatives simultaneously
• Prior history of demonstrated sales success
• Must be able to work evenings and weekends as required and travel as needed
• Must have the capability to be able to stand for long periods of time and do some navigation of a construction site
• Tenacious sales skills with proven ability to prospect, negotiate and close business
• Strong listening skills with a proven ability to establish and maintain a team oriented environment
• Love for sales and the art of hunting sales
• Lives and thinks outside of the established way of doing things
• Ability to define the significance of an “Always Be Closing” approach to sales
• Inclusive; a collegial, open, and collaborative teammate with superior work ethic
• Comfort presenting to high-level executives and large groups
• Ability to anticipate clients’ needs and proactively find solutions

Equal Opportunity Employer
This is an At-Will Employment Opportunity

 


Note: This position was originally posted on the Vikings employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Vikings employment site.

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Sales & Marketing: Corporate Sponsorship Sales
New Stadium Partnerships Manager - Minnesota Vikings (Minneapolis, MN)

The Minnesota Vikings are seeking a New Stadium Partnerships Manager, who will oversee the execution and activation of the team’s New Stadium partnership agreements.  This position will work closely with the Vikings New Stadium Business Development and Corporate Sales staffas well as with New Stadium Founding Partners and other select team partners to develop innovative and impactful promotional and activation platforms.  

 

This position:

  Manages team’s relationship with the New Stadium’s Founding Partners by coordinating  and executing elementspermanent and digital signage, technology immersion, media, game day activation, experiential hospitality and community initiatives.
  Provides consistent communication and status updates to partners and the New Stadium Business Development team.
  Coordinates traditional, digital and social media elements with the Corporate Sales activation staff to ensure accurate reporting with the team’s broadcast partners.
  Collaborates with the team’s creative services staff to develop effective promotional materials for New Stadium Founding Partners.
  Colaborates with New Stadium Business Development staff to develop year-endrecaps for Founding Partners.
  Collaborates with New Stadium Development and Corporate Sales staff to developfuture revenue-generating ideas.
  Leads game day and non-game day effort to ensure New Stadium Founding Partners receive all experiential and other forms of unique hospitality, as well as host Partners at non-Vikings Events.

 

 

Qualified applicants will:

  Be extremely customer focused (with both external and internal clients)
  Have excellent communication skills
  Be organized and detail oriented
  Have 5+ years of relevant work experience
  Have a Bachelors Degree in Marketing or related field or equivalent experience
  Be available to work extended hours, including evenings and weekends, as needed

NO PHONE CALLS PLEASE

CONFIDENTIALITY REQUIREMENTS: This position may require the individual to have access to confidential records and information. To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  •  Ability to perform physical tasks such as lifting and moving boxes etc.
  • Ability to sit or stand for long periods


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  •  Standard office for regular office hours, on-site events

 


Note: This position was originally posted on the Vikings employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Vikings employment site.

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Sales & Marketing: Ticket Operations
Ticketing Services Spring Semester Academic Internship - Philadelphia Eagles (Philadelphia, PA)

Ticketing Services Academic Intern

Internship Summary

The Ticketing Services Intern will learn the intricacies of an NFL Ticket Operation Department and Stadium Ticket Office while strengthening their professional attributes.  To participate in this internship, students must be able to receive credit from their college or university.


Reporting Relationships

The Ticketing Services Intern will report to the Ticket Operations Manager.


Position Responsibilities

·         Work all events at Lincoln Financial Field assisting with fan relations and box office operations

·         Assist with incoming calls and greeting visitors at ticket windows

·         Manage and maintain customer hard file system

·         Learn and use Archtics ticketing systems for reports and account updates

·         Organizing and preparing department for season and game days

·         Assist with data entry including, SBL information, customer information, and financial information

·         Assist Premium Seat Ticket Manager with contracts, mailing, and data processing

·         Assist Special Event Ticket Manager with all non-Eagles events including event set-up, ticket sales, and ticket mailings

·         Update and maintain season ticket holder files

·         Help organize and input incoming payments, including tracking and creating batches and financial reports

·         Use Excel, Word, and Outlook applications


Desired Competencies

·         Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

·         Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.

·         Adaptability - Responds quickly and effectively to changing circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

·         Organizational Ability - Can manage resources to get projects completed; has a strong ability to multi-task and keep order.


Qualifications

·         Must be able to receive academic credit  and provide paperwork

·         Customer service experience

·         Personable and well articulate

·         Availability to work evenings and weekend events when necessary


Essential Functions

·         Flexibility to work long hours and a non-traditional schedule, including weekends and some holidays

·         Ability to lift up to 50 lbs

·         Standing or sitting for extended periods of time and frequent climbing of stairs

·         Working in extreme heat or cold weather conditions

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to receive academic credit? What are the requirements from your school?
2. Do you have housing in the Philadelphia area?
3. Do you have customer service experience? Please explain.


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Sales & Marketing: Consumer Promotions
50/50 Raffle Ticket Seller - Pittsburgh Steelers (Pittsburgh, PA)

JOB SUMMARY

The Pittsburgh Steelers are looking for employees to work at the 50/50 Raffle during each home game..

DUTIES:

Use a kiosk to sell raffle tickets or walk around the stadium to sell the tickets using a handheld device.

Responsible and held accountable for all cash sales throughout the night, reconciling the devices correctly throughout the game.

QUALIFICATIONS:

Prior sales experience is strongly preferred, but not required

Available to work all/majority of Steelers home games (preseason, regular season, playoffs), working a flexible schedule including evenings and weekends; a season schedule can be found here: http://www.steelers.com/schedule-and-events/season-schedule.html

Must have exceptional oral communication skills.

Must be 18 years or older

 


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Sales & Marketing: Ticket Sales
Account Executive - Orlando - Tampa Bay Buccaneers (Tampa, FL)

SUMMARY:
The Tampa Bay Buccaneers are seeking highly motivated, energetic sales professionals to join our regional
sales team based in Orlando, FL.

DUTIES & RESPONSIBILITIES:
• Focus on concentrated selling of Tampa Bay Buccaneers group tickets and season passes  to the Orlando/Orange County market calling primarily on companies, churches, schools, associations, youth sports, and non-profits

• Actively sell group tickets and season passes to meet or exceed set revenue goals via:
o Proactively prospecting and qualifying new group clients
o Networking at team and community events
o Developing a personal database of new prospects and consumers

• Renew group accounts; establish and maintain strong relationships with key group contacts.
• Coordinate and execute sales calls daily to any and all potential customers through cold calling, prospecting and referrals from current customers.
• Meet weekly with Group Sales Manager, producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.
• Conduct face to face sales meetings.
• Visit prospects and customers during home games and assist in fulfilling events and servicing groups.
JOB REQUIREMENTS:  Must meet the following minimum requirements:

• Bachelor degree from an accredited college or university is preferred.
• A minimum of two (2) years work experience in sales and/or customer service.  Proven ability to meet deadlines and quotas.
• Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs.
• Experience with utilizing Salesforce and Archtics ticketing systems for maintaining customer records a plus.
• Strength in time management, administrative ability, organization, and customer service skills.
• Ability to communicate effectively with prospects and customers in a professional manner.
• Ability to travel around the stadium visiting clients during home games and able to escort and show potential customers various seating options.
• Must be able to work flexible hours including evenings, weekends, holidays and overtime as needed.
• Professional image and demeanor.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No - Do you have 2-3 years of experience working in professional sports or collegiate athletics?


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Sales & Marketing: Ticket Sales
50/50 Raffle Ticket Seller - Tampa Bay Buccaneers (Tampa, FL)

• POSITION SUMMARY: The Bucs Care Foundation is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2014 season.


• JOB DESCRIPTION / REQUIREMENTS:
– Approach fans pre-game and in-game to explain the details of the 50/50 raffle program
– Accurately handle the sale and distribution of the tickets, following program requirements
– Answer questions fans may have about the program and the Bucs Care Foundation
– Turn in all cash to Program Manager several times throughout the event and at end of 3rd quarter


• QUALIFICATIONS:
– Must have a High School Diploma or equivalent education
– Prior experience handling cash
– Ability to interact positively with large fan base
– Must be detail oriented and have strong organizational skills
– Above average verbal communication skills
– Strong sales skills
– Must be highly self-motivated and outgoing
– Candidates must be willing to work nights, weekends and holidays if necessary
– In a variety of weather conditions, must be able to walk up and down numerous steps, and long distances in parking lot and stadium grounds
 
 


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Sales & Marketing: Client Relations/Customer Service
High School Regional Manager (East Region) - USA Football (Indianapolis, IN)

 

Summary: The High School Regional Manager will establish relationships with high schools and sell Heads Up Football (HUF) memberships, increase engagement with HUF and other USA Football programs, and build awareness of our brand.  This is a membership sales position. 

 

 

Duties and Responsibilities:

Membership Sales – 95%

Promote and sell Heads Up Football to high schools

  • Manage relationships with high school state athletic associations, state coaches’ associations, school districts, counties and high schools throughout a designated geographic region; make contacts (in-person, phone and email) necessary to close sales.
  • Attend meetings and make presentations.
  • Achieve sales metrics as established by USA Football.

Provide support after the sale for HUF member high schools – member registration & activation, outstanding balances, etc.

Research and identify all high school programs and related organizational structures in designated regions.

Record all sales activities in USA Football’s CRM system (Salesforce.com).

Promote (and sell where applicable) other USA Football programs and resources including other membership programs, education programs, coaching and other tools and events.

Events – 5%

Promote and support USA Football events in your region.

 

Qualifications:

Education: Bachelor’s degree is required.

Experience: At least five years of experience selling to or leading youth programs (sports or education) is required.  Leadership or administrative experience with youth or high school football is preferred.

Skills: In addition to required sales and leadership skills, strong relationship building and project management skills are necessary.  Demonstrated success in all aspects of sales (sales process, group presentations, CRM systems) is required. Excellent written and oral communication skills, including demonstrated excellence presenting in front of formal and informal groups, are necessary. Football knowledge is also necessary.  Must be proficient in Word, Excel, and PowerPoint – knowledge of membership systems or processes is a plus.

 

Notes:

This position, when not visiting organizations, will be based out of a home office in mutually agreed city convenient to target organizations (home office must be in the Eastern United States - the region is roughly defined as the Eastern time zone).

USA Football will supply standard office equipment while employee must provide their own dedicated work space/home office.

Employees receive full benefits and paid time off.

Significant overnight and day-long travel is required.

All employees must pass a background screening and provide professional references. 

Please, no phone calls or emails regarding this posting.
Phone calls and emails cannot be returned.

About USA Football

USA Football, the sport’s national governing body in the United States, leads the game’s development, inspires participation and ensures a positive experience for all youth, high school and adult amateur players. USA Football's leading program is Heads Up Football - a program which teaches coaches, parents and players how to play better, safer football. USA Football delivers hundreds of football training events annually to support its mission. USA Football is the exclusive youth football development partner of the NFL and each of its 32 teams. America’s sole member of the International Federation of American Football (IFAF), USA Football manages U.S. national teams for international competition. The non-profit, Indianapolis-based USA Football was endowed by the NFL Youth Football Fund.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Does your cover letter or resume specify your specific experience that meets the requirements stated above including prior sales experience?
2. Have you sold to high schools before?
3. What is your closest airport (that give you reasonable access to the entire Eastern Region)?


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Sales & Marketing: Client Relations/Customer Service
High School Regional Manager (Central Region) - USA Football (Indianapolis, IN)

 

Summary: The High School Regional Manager will establish relationships with high schools and sell Heads Up Football (HUF) memberships, increase engagement with HUF and other USA Football programs, and build awareness of our brand.  This is a membership sales position. 

 

 

Duties and Responsibilities:

Membership Sales – 95%

Promote and sell Heads Up Football to high schools

  • Manage relationships with high school state athletic associations, state coaches’ associations, school districts, counties and high schools throughout a designated geographic region; make contacts (in-person, phone and email) necessary to close sales.
  • Attend meetings and make presentations.
  • Achieve sales metrics as established by USA Football.

Provide support after the sale for HUF member high schools – member registration & activation, outstanding balances, etc.

Research and identify all high school programs and related organizational structures in designated regions.

Record all sales activities in USA Football’s CRM system (Salesforce.com).

Promote (and sell where applicable) other USA Football programs and resources including other membership programs, education programs, coaching and other tools and events.

Events – 5%

Promote and support USA Football events in your region.

 

Qualifications:

Education: Bachelor’s degree is required.

Experience: At least five years of experience selling to or leading youth programs (sports or education) is required.  Leadership or administrative experience with youth or high school football is preferred.

Skills: In addition to required sales and leadership skills, strong relationship building and project management skills are necessary.  Demonstrated success in all aspects of sales (sales process, group presentations, CRM systems) is required. Excellent written and oral communication skills, including demonstrated excellence presenting in front of formal and informal groups, are necessary. Football knowledge is also necessary.  Must be proficient in Word, Excel, and PowerPoint – knowledge of membership systems or processes is a plus.

 

Notes:

This position, when not visiting organizations, will be based out of a home office in mutually agreed city convenient to target organizations (home office must be in the Central United States - the region is roughly defined as the Central and Mountain time zones).

USA Football will supply standard office equipment while employee must provide their own dedicated work space/home office.

Employees receive full benefits and paid time off.

Significant overnight and day-long travel is required.

All employees must pass a background screening and provide professional references. 

Please, no phone calls or emails regarding this posting.
Phone calls and emails cannot be returned.

About USA Football

USA Football, the sport’s national governing body in the United States, leads the game’s development, inspires participation and ensures a positive experience for all youth, high school and adult amateur players. USA Football's leading program is Heads Up Football - a program which teaches coaches, parents and players how to play better, safer football. USA Football delivers hundreds of football training events annually to support its mission. USA Football is the exclusive youth football development partner of the NFL and each of its 32 teams. America’s sole member of the International Federation of American Football (IFAF), USA Football manages U.S. national teams for international competition. The non-profit, Indianapolis-based USA Football was endowed by the NFL Youth Football Fund.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Does your cover letter or resume specify your specific experience that meets the requirements stated above including prior sales experience?
2. Have you sold to high schools before?
3. What is your closest airport (that give you reasonable access to the entire Central Region)?


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Sales & Marketing: Client Relations/Customer Service
High School Regional Manager (West Region) - USA Football (Indianapolis, IN)

 

Summary: The High School Regional Manager will establish relationships with high schools and sell Heads Up Football (HUF) memberships, increase engagement with HUF and other USA Football programs, and build awareness of our brand.  This is a membership sales position. 

 

 

Duties and Responsibilities:

Membership Sales – 95%

Promote and sell Heads Up Football to high schools

  • Manage relationships with high school state athletic associations, state coaches’ associations, school districts, counties and high schools throughout a designated geographic region; make contacts (in-person, phone and email) necessary to close sales.
  • Attend meetings and make presentations.
  • Achieve sales metrics as established by USA Football.

Provide support after the sale for HUF member high schools – member registration & activation, outstanding balances, etc.

Research and identify all high school programs and related organizational structures in designated regions.

Record all sales activities in USA Football’s CRM system (Salesforce.com).

Promote (and sell where applicable) other USA Football programs and resources including other membership programs, education programs, coaching and other tools and events.

Events – 5%

Promote and support USA Football events in your region.

 

Qualifications:

Education: Bachelor’s degree is required.

Experience: At least five years of experience selling to or leading youth programs (sports or education) is required.  Leadership or administrative experience with youth or high school football is preferred.

Skills: In addition to required sales and leadership skills, strong relationship building and project management skills are necessary.  Demonstrated success in all aspects of sales (sales process, group presentations, CRM systems) is required. Excellent written and oral communication skills, including demonstrated excellence presenting in front of formal and informal groups, are necessary. Football knowledge is also necessary.  Must be proficient in Word, Excel, and PowerPoint – knowledge of membership systems or processes is a plus.

 

Notes:

This position, when not visiting organizations, will be based out of a home office in mutually agreed city convenient to target organizations (home office must be in the Western United States  - the region is roughly defined as the Pacific time zone).

USA Football will supply standard office equipment while employee must provide their own dedicated work space/home office.

Employees receive full benefits and paid time off.

Significant overnight and day-long travel is required.

All employees must pass a background screening and provide professional references. 

Please, no phone calls or emails regarding this posting.
Phone calls and emails cannot be returned.

About USA Football

USA Football, the sport’s national governing body in the United States, leads the game’s development, inspires participation and ensures a positive experience for all youth, high school and adult amateur players. USA Football's leading program is Heads Up Football - a program which teaches coaches, parents and players how to play better, safer football. USA Football delivers hundreds of football training events annually to support its mission. USA Football is the exclusive youth football development partner of the NFL and each of its 32 teams. America’s sole member of the International Federation of American Football (IFAF), USA Football manages U.S. national teams for international competition. The non-profit, Indianapolis-based USA Football was endowed by the NFL Youth Football Fund.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Does your cover letter or resume specify your specific experience that meets the requirements stated above including prior sales experience?
2. Have you sold to high schools before?
3. What is your closest airport (that give you reasonable access to the entire West Region)?


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Sales & Marketing: Marketing
Marketing Director - USA Football (Indianapolis, IN)

Job Summary: The Marketing Director is responsible for managing USA Football’s brand, and our growing number of sub-brands, across all channels. The Marketing Director will also manage a number of marketing programs that support our programs and partnerships.

Qualifications:
Education: Bachelor’s degree in Marketing, Business, or a related field is required.

Experience: At least 7 years of experience in marketing, with at least 5 years in a management role, is required. Demonstrated success in managing online and offline marketing programs is also required.

Skills: In addition to required marketing skills, strong relationship building and project management skills are necessary. A proven track record of building marketing programs -- including knowledge of branding, customer insight, and research -- is required. Strategic thinking, collaboration skills, and the proven ability to influence and lead cross-functional teams and external teams are also necessary. Excellent written and oral communication skills, including demonstrated excellence presenting in front of formal and informal groups, are required. 

Duties and Responsibilities:

• Develop and execute integrated marketing plans for all programs and events across multiple platforms and channels.
• Identify, define and communicate the value proposition/positioning of USA Football, its core products & digital features to our business and brand partners.
• Apply market and audience insights to establish call to action and other key messages that speak to the target audiences.
• Interpret analytics to inform marketing plans, tactics and creative initiatives.
• Create marketing collateral (presentations, flyers, digital assets) to speak with different target audiences.
• Inspect marketing channels to ensure accuracy of all content.
• Enforce brand standards across all marketing materials and channels and coordinate USA Football’s brand activation with sponsors and other partners.

Notes:

  • Based out of USA Football’s office in Indianapolis.
  • Employees receive full benefits and paid time off.
  • All employees must pass a background screening and provide professional references. 

Please, no phone calls or emails regarding this posting.
Phone calls and emails cannot be returned.

About USA Football

USA Football, the sport’s national governing body in the United States, leads the game’s development, inspires participation and ensures a positive experience for all youth, high school and adult amateur players. USA Football's leading program is Heads Up Football - a program which teaches coaches, parents and players how to play better, safer football. USA Football delivers hundreds of football training events annually to support its mission. USA Football is the exclusive youth football development partner of the NFL and each of its 32 teams. America’s sole member of the International Federation of American Football (IFAF), USA Football manages U.S. national teams for international competition. The non-profit, Indianapolis-based USA Football was endowed by the NFL Youth Football Fund.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Does your cover letter or resume specify your specific experience that meets the requirements stated above? Please include specific examples of proven success and results.


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Sales & Marketing: Ticket Sales
Part-Time Sales Representative - Washington Redskins (Landover, MD)

The Washington Redskins are seeking highly motivated, energetic professionals to join their Ticket Office on a part-time basis as a Ticket Sales Representative.

This position will report to: Sales Manager

Job Responsibilities:

  • Makes outgoing calls to customers and prospects relating to various ticket marketing initiatives
  • Updates accounts on the Archtics Ticketing System
  • Assist with the collection process of accounts
  • Participates in various sales events as assigned
  • Support the Ticket Office as needed

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of one (1) year of customer sales experience
  • Experience with Archtics Ticketing System a plus
  • Prior ticket sales experience with a pro-sports organizations/teams a plus
  • Excellent written and oral communication skills
  • Strong customer service and interpersonal skills
  • Assertive, competitive, passionate and goal oriented
  • Strong work ethic and a desire to build a career in sales
  • Possess a friendly, professional and confident demeanor
  • Experience with Microsoft Excel, Word and PowerPoint
  • Excellent time management and organizational skills required

Compensation:
Hourly pay + commission

Hours per week:
Preferred 28 hours per week

If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply now. No relocation costs shall be covered.

The Washington Redskins are an Equal Opportunity Employer.

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO I have experience in sales
2. YES/NO I have previously applied/interviewed for this position
3. YES/NO I live in the MD/DC metro area


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Sales & Marketing: Client Relations/Customer Service
Client Services Manager - Washington Redskins (Ashburn, VA)

The Washington Redskins are in need of a Client Services Manager to join the Marketing Department. The selected individual will have a professional demeanor, with the ability to communicate clearly to executives at all levels (both internally and externally). He/she will be detail oriented and able to juggle various tasks and meet demanding deadlines. The ability to work independently by taking initiative, recommending solutions and making informed decisions is a must. The Client Service Manager will report to the Director of Strategic Marketing & Client Services.

Responsibilities include but are not limited to the following:

  • Execute all elements of national sponsorship contracts, including TV and radio media, digital assets, print advertising, stadium signage, special events, hospitality and in-game promotions.
  • Facilitate the production and placement of all inventories after it is sold in coordination with ad agencies, media properties, broadcasters, publishers and promotional vendors.
  • Assist in the detailed coordination of multiple high-profile events and game day experiences.
  • Develop and activate co-branded sponsorship platforms.
  • Other duties as assigned or needed.

A College degree and three years’ work experience in Sports-related marketing, events, and/or media is required. Graduate degree and/or experience with professional sports are desired. Marketing agency experience also a plus.

The Washington Redskins offer a competitive salary and an excellent benefits package. If you meet the qualifications listed above, please apply online with a resume, cover letter and salary requirements.

We are an Equal Opportunity Employer.
 


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Sales & Marketing: Market Research
Manager/Director, Direct Marketing & Customer Relationship (CRM) - Washington Redskins (Landover, MD)

Overview: Work with the VP, Premium Ticket Sales, Chief Strategy Officer, Interactive Marketing department, Creative Services department and others to manage day-to-day procedures associated with the direct marketing activities of the Washington Redskins Premium Club. This includes, but is not limited to, content management and development and/or improvement of processes.

Primary responsibilities include working with premium sales and marketing departments in executing revenue-generating campaigns, implementing and managing lead generation programs to drive database growth, and analyzing and reporting on sales and marketing campaigns. Additionally, this individual will be responsible for growing and developing the current MS Dynamics CRM platform including object development, system integration and user adoption.

WORK PRODUCT:

  • Develop direct marketing discipline within the broader Marketing department and make direct and CRM marketing a core competency
  • Define best practices and educate key team members accordingly
  • Train existing team members on direct & CRM marketing practices, evaluate skills, determine plan to address any gaps

Key Responsibilities:

  • Lead efforts to constantly improve CRM system usability and adoption.
  • Work with members of the premium sales and marketing teams to develop and support processes that increase efficiency.
  • Integrate data from multiple entities and systems and maintain organization, standardization and accuracy of data.
  • Perform record and object updates to maintain system integrity and usability.
  • Test, measure and track all campaigns and report outcomes to relevant parties.
  • Recommend and implement innovative ways to improve sales and marketing processes within and across departments.
  • Develop and manage dashboards and reports designed to drive productivity and sales insights.
  • Utilize customer information to identify customer trends and profiles and develop recommendations for
  • actionable business strategies.
  • Establish and execute ongoing system administration, technical maintenance protocols, and
  • management/end user reporting capabilities.

PERFORMANCE MEASUREMENTS:

  • Evaluation of direct & CRM marketing goals, learning agenda and test plan
  • Improvement in results based on implementation of direct & CRM marketing
  • Pre and post evaluation benchmarks to assess direct marketing effectiveness

 

Minimum Qualifications:

  • Bachelor’s degree plus relevant background required
  • Three to Five (3-5) or more years of professional experience with two (2) years of experience working with CRM and marketing automation programs.
  • Experience with MS Dynamics CRM and/or Kore is a plus.
  • Experience working in sports /entertainment industry in ticket sales and/or marketing is a plus
  • Prior marketing consulting experience is a plus
  • Must have extensive experience using E-mail marketing software for E-mail campaigns
  • Must have excellent project management skills, including strong understanding of project management methodologies/approaches
  • Must have excellent computer skills, especially Microsoft Office applications particularly, Excel and Access. SQL experience a plus. Understanding of or experience with Adobe Creative Suite is a plus
  • Strong understand of customer relationship management principles and best practices
  • Must demonstrate an entrepreneurial attitude coupled with the ability to implement programs with a high attention to detail
  • Experience working with direct marketing programs targeted to large groups with distinct segments
  • Ability to lead projects to ensure effective and efficient completion
  • Demonstrated ability to prioritize and meet deadlines
  • Superior written and verbal communications skills
  • Works well in a team environment
  • Self-motivated and strong decision maker
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours, is required

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply with a resume, cover letter and salary requirements.

NO PHONE CALLS PLEASE.

We are an Equal Opportunity Employer.
 


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