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Current available jobs in Sales & Marketing:


» PART TIME - Seasonal Ticket Sales - Arizona Cardinals Football Club (Glendale, AZ)
» Sponsorship Intern (Seasonal) - Carolina Panthers (Charlotte, NC)
» Manager of Event Planning & Production - CenturyLink Field (Seattle, WA)
» Manager, Corporate Partnership Activation - Cleveland Browns (Berea, OH)
» Manager, Corporate Partnership Sales - Cleveland Browns (Cleveland, OH)
» Account Executive - Cleveland Browns (Berea, OH)
» Senior Ticket Manager - Denver Outlaws (Denver, CO)
» Assistant Manager Ticket Office - Indiana Convention Center & Lucas Oil Stadium (Indianapolis, In)
» Inside Sales Representative - Jacksonville Jaguars (Jacksonville, FL)
» Group Sales Representative - Jacksonville Jaguars (Jacksonville, FL)
» Seasonal Sales Representative - Kansas City Chiefs (Kansas City, MO)
» Fan Experience Loyalty Coordinator - Kansas City Chiefs (Kansas City, MO)
» Seasonal Sales Representative - Kansas City Chiefs (Kansas City, MO)
» Seasonal Sales Representative - Kansas City Chiefs (Kansas City, MO)
» Manager, Miami Dade Premium Sales - Miami Dolphins (Miami, FL)
» PREMIUM / SUITE SALES - Account Executive - Miami Dolphins (Miami Gardens, Fl)
» Account Executive, Business Development - Miami Dolphins (Miami Gardens, FL)
» Membership Development Associate - Miami Dolphins (Miami Gardens, FL)
» CRM Coordinator - Tennessee Titans (Nashville, TN)
» Regional Sales Manager (East Region) - USA Football (Cranbury, NJ)
» Coordinator, Service and Experience - USA Football (Indianapolis, IN)
» Marketing Director - USA Football (Indianapolis, IN)
» Partnership Sales Coordinator - Washington Redskins (Ashburn, VA)
» Director, Sales Operations & Executive Entertainment - Washington Redskins (Ashburn, VA)
» Account Executive (Part-Time) - Washington Redskins (Landover, MD)


Sales & Marketing: Ticket Sales
PART TIME - Seasonal Ticket Sales - Arizona Cardinals Football Club (Glendale, AZ)

Description Summary: The Arizona Cardinals are seeking highly-motivated and dedicated sales candidates looking to perform within a work environment of an NFL Ticket Sales Office. The primary responsibility is to generate full season and group ticket sales.

This position will report to the Sr. Director, Ticket Sales.

Job Responsibilities:

• Prospect potential full season and group ticket clients through daily phone calls and email leads
• Actively prospect and research new sales leads
• Serve as a positive representative of the Arizona Cardinals Organization
• Provide excellent customer service and generate repeat business and referrals
• Work in tandem with the Ticket Operations department to establish a seamless transition from customer sales to account service
• When necessary, support Ticket Operations with service needs

Skills and Attributes:

• Highly and self motivated with a desire to be successful
• Excellent verbal communication skills
• Ability to organize and prioritize tasks
• Positive attitude and great work ethic
• Ability to work well within a team environment
• Flexibility to work weekends and nights

Experience and Education:

Bachelor's Degree
Minimum of 2-yrs professional sales experience
Ticketmaster and CRM knowledge preferred but not required
Bilingual a plus

There is no relocation compensation for this position.

Compensation: Hourly pay/plus commission
Hours per Week: Preferred 24-28 hours per week

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO I have experience in cold calling.
2. YES/NO I have experience in sales.
3. Are you bilingual? If so, what language?


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Sales & Marketing: Sponsorship Services/Activation
Sponsorship Intern (Seasonal) - Carolina Panthers (Charlotte, NC)

Job Summary:

The Carolina Panthers Sponsorship Intern’s main responsibility is to learn and provide support in sponsorship-related areas of business. This internship will be paid and last approximately 10 months.

Responsibilities:

  • Assisting with preparation, set-up, execution, and breakdown of sponsor related events(weekday, nights, and weekends)
  • Providing support to the account managers, sales managers and Director of Corporate Partnerships, including: attending meetings and assisting in day-to-day tasks and sponsorship fulfillment
  • Creating a photo database of sponsorship fulfillment items throughout the season
  • Assisting with and managing game day sponsor activations and activation areas around the stadium
  • Managing inventory in various marking/sponsorship storage spaces
  • Managing fleet vehicles: making sure they are cleaned, have gas and are serviced regularly
  • Assisting with proposals, presentations and recaps

Minimum Qualifications:

  • A valid driver’s license
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office products
  • Detailed oriented
  • Strong organizational skills, self-motivated, and the ability to work well with others and take initiative
  • Personable/outgoing
  • Possess a strong work ethic
  • Willingness to learn (coachable)
  • Ability to work in fast-paced environment; adaptability 
  • The ability to work flexible hours during the work week and weekends as well as all Carolina Panthers home games
  • Available to work events including nights and weekends

Essential Functions:

  • Ability to meet the physical demands of the job which include: lifting(up to 50 lbs.), standing, stooping, and walking for an extended period of time
  • Ability to work outside in various weather conditions

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work a flexible work week that could include weekends and holidays?
2. Are you proficient with all Microsoft Office products?
3. Do you consider yourself a detail-oriented person?
4. Do you have a valid driver's license?
5. Are you able to lift 50lbs?


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Sales & Marketing: Event Operations/Management
Manager of Event Planning & Production - CenturyLink Field (Seattle, WA)

SUMMARY

The Manager of Event Planning & Production is responsible for assisting in the creation, development and implementation of special events & projects at CenturyLink Field and WaMu Theater. This position works seamlessly with FGI leaders and dedicated Vulcan team members to establish a set event schedule and over-deliver on communication and reporting results through first-class customer service throughout the event process.

Essential Duties and Responsibilities include the following.  Other duties may be assigned:

  • Assist in the coordination, planning and management of special events produced in-house and additional ownership initiatives

  • Determine & monitor resource requirements for each event

  • Create, maintain and enforce schedules, budgets & event status. Coordinate with other departments to ensure the successful delivery of an event

  • Assist with general communications to internal and external audiences that builds and strengthens relationships to support special event initiatives. Provide timely and accurate reporting to the Dir. of Bookings & Business Development, to be shared across Senior Management and ownership
  • Research and stay up-to-date on event trends
  • Shape the year round programming of CLF’s North Plaza. Solicit input from various FGI affiliates, neighborhood associations and businesses. Explore successful public space programming from other areas around the country
  • Work closely with FGI F&B Department to determine best direction for on-site food trucks and semi-permanent food vendors. Manage street vendor sales and scheduling

  • Provide project management for capital improvement of our existing event spaces, including but not limited to WaMu Theater and the CLF North Plaza
  • Oversee the event day aesthetics of the theater and act as House Manager at WaMu Theater shows. Suggest improvements, arrange for cleaning and maintenance of theater elements
  • Create, maintain and track event timelines. Create & submit purchase orders
  • Build and maintain strong relationships with event vendors
  • Work closely with the Bookings Manager to develop new events to generate revenue and awareness for CLF
  • Implement and participate in department initiatives including client hospitality and customer service programs including ticket requests, client gifts, artists swag, training camp and other hosting opportunities

  • Provide administrative support including, but not limited to, creating event documents, compiling event and meeting materials, tracking and processing budgets and expenses, scheduling and calendar maintenance, creating and maintaining event binders and files

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Certifications: 

  • Bachelor’s degree or 3+ years’ experience in a related field

  • Must be available to work varied days and hours

  • Proven history of successfully executing multiple projects/events simultaneously

  • Computer proficiency in Microsoft Word, Excel and Outlook

  • Ability to thrive in a dynamic, fast-paced environment under tight deadlines

  • Great people skills & proven ability to manage conflict

  • Superior critical thinking, analytic and communication skills

  • Creative, detail oriented and flexible

  • Ability to work independently and as a team player

  • Time management; the ability to organize and manage multiple priorities.

  • Problem analysis and problem solving skills

  • Initiative and adaptability.

Supervisory Responsibilities:

This job supervises budgets & projects.

 


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Sales & Marketing: Sponsorship Services/Activation
Manager, Corporate Partnership Activation - Cleveland Browns (Berea, OH)

Summary Description:

The Manager, Corporate Partnership Activation, is responsible for the fulfillment, execution and overall management of many of the Team’s corporate partnerships, as well as a revenue goal tied to the retention/renewal and growth of these partnerships. The Manager will constantly work very closely with the partnership sales team throughout the new business process. The Manager must also have a thorough understanding of all aspects of the Corporate Partnership department’s overall operations, including (but not limited to) special event planning, community programs, signage management, media management, and executing/capturing case studies and best in class examples.  This individual must be very sales minded, as this position is a combination of both marketing and sales.

Duties: 

  • Gain keen understanding of the partner’s business, and their goals and objectives for their partnership with the Browns, and develop compelling marketing and activation programs to maximize the partnership value for the partner and Team
  • Manage partnership communications, including regular outreach calls/meetings, recap meetings and presentations
  • Further the renewal and partner growth efforts by fulfilling all elements within partnership deals, and consistently provide partners with new marketing opportunities that will help their business and generate incremental revenue for the team
  • Further the current and new business sales efforts by actively collaborating with the activation and sales group to identify revenue opportunities utilizing existing and newly-created partnership inventory (i.e., television, in-market promotions, social media, etc.)
  • Manage various projects or disciplines within the Corporate Partnerships department that will positively impact the entire team and their strategy for current and new partners.  Such disciplines could include community relations projects, social media strategies, maximizing our PR efforts, etc.
  • Represent the Team at various networking events and participate in other sales and community events, as defined by the Team
  • Build relationships with all decision makers and influencers of partnerships
  • Develop integrated marketing campaigns that have a strong focus on digital, mobile and social assets utilized by the Team

Qualifications:

  • 4-year college degree
  • Minimum 3-5 years of professional sports team sales and activation, and/or agency experience
  • Strong written and oral communication skills
  • Proficiency in Microsoft programs (including CRM)
  • Proficiency in InDesign, Prezi, and Photoshop preferred
  • Ability to think creatively and “outside of the box” as it pertains to developing marketing and activation campaigns for small, mid and large business partners
  • Ability to work weekends, nights and holidays as dictated by events or requirements

CONFIDENTIALITY REQUIREMENTS: This position may require the individual to have access to confidential records and information. To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained.


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Sales & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnership Sales - Cleveland Browns (Cleveland, OH)

JOB SUMMARY:

This position is responsible for prospecting and selling integrated marketing partnerships for the Cleveland Browns. Integrated marketing partnerships include, but are not limited to the following asset categories: in-stadium signage and activation, rights/logos, television, radio, community programs, hospitality and a major focus on social media and digital platforms. This position will consistently interact with members of the Partnership Service and Activation Team as well as various other departments within the organization to ensure that contractual obligations are fulfilled and business objectives are met for all partners.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Grow Corporate Partnership Revenue by:

  • Generating new business leads via prospecting and research
  • Establishing and growing strong relationships with decision makers at prospected companies
  • Developing and presenting proposals using a consultative sales style incorporating category research, inventory knowledge and an understanding of the prospect’s marketing goals
  • Collaborating effectively with various departments within the Browns organization to shape a prospective deal (including the financial analysis of the deal)
  • Working with the Partnership Service and Activation Team on implementation and activation of finalized partnerships
  • Work collaboratively with team members on the Corporate Partnership Sales and Activation teams to achieve departmental goals and objectives
  • Provide accurate, reliable information for sales forecasts
  • Strive to ensure that all elements of partnership agreements are delivered in a first-class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization

 REQUIRED QUALIFICATIONS/EDUCATION

To perform this job successfully, an individual must have the experience and skill set in the above mentioned duties, as well as the requirements listed below:

  • Minimum of a Bachelor’s degree in business administration, sports management, marketing or other related field
  • Minimum 3-5  years of corporate sales, service or marketing experience
  • Proven track record of results in a sales and marketing environment
  • Experience with a professional sports team and/or property is preferred, but not mandatory
  • Prior sales experience in Cleveland market preferred, but not mandatory
  • Able to create, design and help implement sponsorship programs
  • Strong background creating and selling digital and social media platforms
  • Ability to respond quickly and effectively to corporate partner inquiries or complaints and deliver an effective resolution that will not compromise the team’s integrity or financial position
  • Ability to develop strong working relationships with corporate partners, co-workers and other organizations
  • Aggressive, self-motivated team player who has the ability to focus on both team and individual revenue goals and department objectives
  • Excellent oral and written skills
  • Creative, well organized, strong work ethic
  • Desire and willingness to continue to improve personally and professionally
  • Proficient in MS Word, Excel and Power Point
  • Proficiency in Adobe Creative Suite preferred, but not mandatory
  • Ability to work nights/weekends/holidays as needed

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3-5 years of corporate sales, service or marketing experience?
2. Do you have a Bachelor's degree?
3. Do you have proven customer service experience?
4. Do you have experience selling digital and social media platforms?


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Sales & Marketing: Ticket Sales
Account Executive - Cleveland Browns (Berea, OH)

Summary Description:

The Account Executive, Season Ticket Sales is responsible for generating new business as it relates to Cleveland Browns ticket inventory.  It includes the selling of all PSL seating categories (inclusive of Club Seats) and non-PSL seating categories through cold-calling, face-to-face appointments and networking.

Duties:

  • Prospect, establish, research and close ticket sales leads through cold-calling, appointments and networking
  • Adhere to department guidelines in relation to call volume and outside networking opportunities
  • Work closely with Ticket Operations and Guest Relations departments to achieve sales and prospecting goals
  • Consistently enter client data into Archtics ticketing system throughout the sales process to aid in information sharing between sales and service
  • Maintain high level of customer service to existing and new clients of the Cleveland Browns
  • Participate in various sales, team and community events as assigned
  • Represent organization at various networking events and/or offsite community events promoting ticket sales
  • Active role in the Cleveland Browns game day experience
  • Maintain accurate records in support of sales efforts as defined by the organization

 Qualifications:

  • College graduate (4) year degree required
  • Minimum of (1) year sales experience (sports or entertainment field preferred)
  • Strong customer service and interpersonal skills
  • Archtics ticketing system experience preferred
  • Strong written and oral communication skill
  • Ability to handle heavy phone volume, both outbound and inbound
  • Ability to work weekends, nights, and holidays as dictated by games and events

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Sales & Marketing: Ticket Sales Management
Senior Ticket Manager - Denver Outlaws (Denver, CO)

JOB TITLE:                          Senior Ticket Manager

DEPARTMENT:                    Denver Outlaws Lacrosse

FLSA STATUS:                    Exempt

REPORTING RELATIONSHIP: Director of Sales and Marketing

JOB SUMMARY:

Oversee the ticketing department and be directly responsible for the development and execution of ticket sales that increase revenue and grow attendance.  This position hires and mentors ticket sales account executives and inside sales staff to fulfill ticket sales and operation functions. This position requires leadership by example and performance based results in the aggressive pursuit of team sales goals.

Beyond managing the day to day activities of salespeople through on-going training, tracking call volume and productivity and creating a sales culture that will drive success, the Manager will also be responsible for generating revenue by identifying business opportunities and selling Outlaws ticket products via phone calls, face-to-face appointments and special events with a strong focus on relationship sales and customer retention. These products include season tickets, group and suite sales. Also, lead in providing front-line customer service to clients, and support the strategic customer service plan by developing and executing service initiatives.

                                                                                                                                                    

% OF TIME                 DUTIES AND RESPONSIBILITIES

40%                            Direct ticketing department and staff by:

  • Managing the ticket sales staff by determining goals, pricing, overall development of business plan, sales targets, developing pitch points, aligning marketing and advertising to help with specific campaigns, and providing resources for department call lists
  • Providing continuous training including individual feedback, one on one sessions, and group training in order to improve overall sales skills, knowledge and achievement of goals
  • Assisting sales staff in achieving high productivity and professionalism
  • Developing positive sales culture with sales techniques and incentives to maximize productivity
  • Handling customer service needs of group and individual patrons’ needs
  • Leading grass roots efforts to cultivate contacts within the youth, high school and adult lacrosse communities. 
  • Being responsible for daily, weekly, monthly and yearly tracking and reporting of all ticket activity. 
  • Helping with sales forecasting activities and sets performance goals accordingly
  • Overseeing ticket box office on game days and provides overall service and customer satisfaction for ticket holders. 
  • Monitoring and evaluating the activities and products of the competition.

40%                            Generate and identify new business opportunities by:

  • Establishing professional and personal networks
  • Proactively soliciting for and following up with sales leads while representing the Outlaws at functions throughout the region
  • Building relationships with prospective customers via outbound telephone efforts and enhancing those relationships through face to face appointments
  • Selling new full and group ticket packages as well as single game suite rentals to both corporations and individuals
  • Meeting with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals
  • Implementing and demonstrating outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, and referral gathering
  • Developing new prospects and referral opportunities by working all home games and select events
  • Servicing, renewing, and growing existing season and group ticket account
  • Updating and maintaining customer information and payments using Archtics and CRM

20%                             Contributes to department and team effort by:

  • Performing additional duties as assigned

QUALIFICATIONS AND REQUIREMENTS

  • 4-year college degree in Business, Sports Management, or related field preferred
  • At least 3 years of successful sales experience in the sports ticketing  industry
  • Demonstrated ability to meet and exceed stipulated sales goals
  • Committed to ensuring superior customer service and supporting/leading the entire sales team
  • Excellent people skills, with an ability to interact effectively and in a professional, diplomatic and mature manner with internal and external clients at all levels within an organization
  • Must be willing and able to work non-traditional hours in non-traditional settings (nights and weekends as required) and be available to work all Outlaws home games
  • High energy and passion for what you are selling 
  • Exhibits a positive, can-do attitude.
  • Strong computer skills, including extensive knowledge and experience in Archtics
  • Must be self-motivated with the ability to work in a fast paced environment.
  • Excellent communication skills, both written and verbal.
  • Extremely organized with effective time management and organizational skills
  • Must be able to assist individuals of various levels with needs and problems and react to difficult situations appropriately.
  • Willing to learn and grow

Note: This document describes typical duties and responsibilities and is not intended to limited management from assigning other work as required or desired.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your salary expectations?


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Sales & Marketing: Ticket Operations
Assistant Manager Ticket Office - Indiana Convention Center & Lucas Oil Stadium (Indianapolis, In)

JOB TITLE:                        Assistant Ticket Office Manager

Department:                       Stadium

Reports To:                        Stadium Director

POSITION SUMMARY:  The Assistant Ticket Office Manager provides support to the Ticket Office Manager in the execution of his/her duties and supervises the activities of the Ticket Office when necessary.   Accountability is to the Stadium Director.

DUTIES:

  •  Audit tickets, data entry, sell tickets when necessary.
  • Assist in database/spreadsheet maintenance for large mail-in order events.
  • Assist in training of ticket sellers for events.
  • Assist Ticket Office Manager and Bookkeeper with their responsibilities when necessary.
  • Create manifests.
  • Complete daily deposits and payroll.
  • Figure daily seller sheets, credit card functions, overage/shortage reports.
  • Generate post event reports.
  • Manage individual events when necessary.
  • Make recommendations related to hiring, firing or other changes in employee status.
  • Schedule Tickets Sellers to work during the week and for events.
  • Work with promoters and events on sale.
  • Other duties as assigned by Ticket Office Manager.

 

QUALIFICATIONS:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be skilled in oral and written communication.  Must have flexibility in hours and days available for scheduled events, including weekends.

 

EDUCATION/EXPERIENCE:

 

Bachelor’s degree; or two- three years related ticket industry experience and/or training or equivalent combination of education and experience.

 

KNOWLEDGE, CERTIFICATES, LICENSES, REGISTRATIONS:

 

  • Proficient experience with Ticketmaster Host system.
  • Working knowledge of AutoCAD preferred, but not required.
  • Well versed in Microsoft Office and have a background in event planning / financial software package is essential.

Individuals interested in applying for this position should submit a resume or application to the Human Resources office no later than January 13, 2017.

Address:                                                                                           

Human Resources                                                                                                            

Indiana Convention Center & Lucas Oil Stadium                                                

100 South Capitol Ave

Indianapolis, IN  46225                                                                                        

email: jobs@icclos.com


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Jacksonville Jaguars (Jacksonville, FL)

JOB TITLE: INSIDE SALES REPRESENTATIVE
DEPARTMENT: TICKET SALES AND OPERATIONS
REPORTS TO: ASSISTANT MANAGER, INSIDE SALES

Summary
The Jacksonville Jaguars are seeking one more qualified candidate before the January 9th start date to work within the high-energy environment of an NFL Ticket Sales Office. The primary responsibility is to sell season ticket and group packages to local businesses, groups, organizations and individuals.

Job Duties

  • Prospect potential full season, partial season and group ticket clients through daily phone calls and email leads

  • Actively prospect and research new sales leads

  • Proactively work to create new revenue opportunities with existing customers through ticket plans, referrals and the seat relocation program

  • Meet or exceed weekly and monthly ticket sales goals

  • Utilize Ticketmaster’s Archtics ticketing software to manage customer accounts

  • Develop, maintain and enhance relationships with our season ticket holders

  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events

Job Qualifications

  • Excellent verbal communication skills

  • Ability to organize and prioritize tasks

  • Positive attitude and great work ethic

  • Ability to work well within a team environment

  • Flexibility to work weekends and nights

  • Ability to organize and prioritize task

  • Bachelor's Degree preferred

  • Proficiency in MS Office products (Word, Excel, Access and Outlook)

  • Ticketmaster (Archtics) knowledge preferred, but not required

  • Working knowledge of CRM systems preferred, but not required

OUR Values (PRIDE) – we foster a culture that promotes, and hire people that exhibit, the following values:        

  • Passion:  We are passionate about providing a unique and memorable experience for our fans, sponsors and teammates.  This passion drives our desire to work hard and to provide excellent service.

  • Respect:  We hold people accountable, expect fair play, and foster a culture of trustworthiness.  We are responsive to others.  We uphold the highest standards of ethics and act with integrity.      

  • Innovation:  We strive to be disruptive to traditional modes of thought, to question assumptions and to think critically and strategically.  We like to challenge ourselves and to be challenged.  We are known for driving profitability and creating memorable experiences in new and unexpected ways.  We use cutting-edge technology and analytics to achieve our goals. 

  • Dedication:  We are dedicated to making our team and our community proud and strong.  We support, trust and encourage one another.  We strike a balance between collaboration and accountability.  We develop business and charitable relations to help elevate Jacksonville.

  • Empowerment:  We equip our people with opportunities and resources for growth.  We want each person to become a leader in that person’s area of expertise and to be proactive at implementing solutions. 

 

Working for the JaguarsEver wondered what working for the Jaguars would be like or what benefits you might expect as a member of the team?   Of course, we have plans that offer customary benefits (like medical plans for eligible employees), but we also offer way more than the basics. We take P.R.I.D.E. in our employees and want you to be your best. We offer:

Learning Opportunities 

  • Through Jaguars University courses, you will receive the tools to succeed in business, such as training in budgeting, leadership and writing skills. 

  • Eligible employees have the opportunity for tuition reimbursement

A Wellness Program, which includes:

  • Fit Friendly Worksite Gold Achievement (AHA)

  • Fitness challenges

  • Weekly wellness tips

  • 4 employer-sponsored sports leagues

  • Free lunch with input from a registered dietician

  • Discounted health club membership

  • Onsite fitness classes

  • Onsite gym

Time for you

  • 17 PTO days for new full-time employees and a minimum of 10 paid holidays each year for full-time employees

  • Summer Fridays

We recognize and reward you 

  • We value your hard work and dedication and recognize outstanding work and actions through our Teammate of the Month Program.

  • Our Pride In Innovation Award recognizes the collaborative efforts of departments

  • We hold teambuilding events to help you get to know your co-workers

We value diversity and communication

  • Our Jaguars Women in Business program is designed to give women the tools they need to lead and to succeed in business

  • Through our mentoring program, you have the opportunity to learn from one another  

We care about you and your family

  • Employees have access to an Employee Assistance Program, the NFL Lifeline and our “safe rides” program

  • We offer scholarship opportunities for your children

  • Our employees receive discounts from many of our vendors

  • We offer discounted tickets to our employees, and, if available, will provide tickets to our home games!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No Do you have an undergraduate degree?
2. Yes/No Are you willing to pay to relocate to Jacksonville, FL if necessary?
3. What is your total compensation expectation? (Response Required)
4. Why do you believe you are the right fit for this position?
5. Yes/No Do you have Ticketmaster (Archtics) knowledge?
6. Yes/No Do you have working knowledge of CRM systems?


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Sales & Marketing: Ticket Sales
Group Sales Representative - Jacksonville Jaguars (Jacksonville, FL)

Job Title:  Group sales Representative

Department:  Ticket Sales

Reports To:  Senior Manager, Ticket Sales

Summary:   This position is responsible for generating group sales revenue through proactive outbound sales efforts. 

 Job Duties

  • Generate sales leads through proactive cold calling and networking with prospects                                                 
  • Develop and sell fully-integrated theme nights
  • Create new, innovative ways of packaging and selling group tickets to prospective customers
  • Prospect and contact prior group buyers listed in CRM system to generate new leads and customers
  • Assist with the day-to-day operations of the Ticket Sales department

 Job Qualifications

  • 4 year degree from an accredited college or university
  • Demonstrated phone sales and cold calling skills
  • Demonstrated success owning and delivering sales targets
  • Demonstrated proficiency with Microsoft Office
  • Ability to work non-standard hours, including nights and weekends
  • Innovative, enthusiastic, and creative thinker
  • Excellent interpersonal and team building skills at all organizational levels
  • Previous sports sales industry experience a plus
  • Experience selling group packages a plus

OUR Values (PRIDE) – we foster a culture that promotes, and hire people that exhibit, the following values:        

  • Passion:  We are passionate about providing a unique and memorable experience for our fans, sponsors and teammates.  This passion drives our desire to work hard and to provide excellent service.

  • Respect:  We hold people accountable, expect fair play, and foster a culture of trustworthiness.  We are responsive to others.  We uphold the highest standards of ethics and act with integrity.     

  • Innovation:  We strive to be disruptive to traditional modes of thought, to question assumptions and to think critically and strategically.  We like to challenge ourselves and to be challenged.  We are known for driving profitability and creating memorable experiences in new and unexpected ways.  We use cutting-edge technology and analytics to achieve our goals. 

  • Dedication:  We are dedicated to making our team and our community proud and strong.  We support, trust and encourage one another.  We strike a balance between collaboration and accountability.  We develop business and charitable relations to help elevate Jacksonville.

  • Empowerment:  We equip our people with opportunities and resources for growth.  We want each person to become a leader in that person’s area of expertise and to be proactive at implementing solutions. 

 

Working for the JaguarsEver wondered what working for the Jaguars would be like or what benefits you might expect as a member of the team?   Of course, we have plans that offer customary benefits (like medical plans for eligible employees), but we also offer way more than the basics. We take P.R.I.D.E. in our employees and want you to be your best. We offer:

  • Learning Opportunities 
    • Eligible employees have the opportunity for tuition reimbursement

    • Through Jaguars University courses, you will receive the tools to succeed in business, such as training in budgeting, leadership and writing skills. 

  • A Wellness Program, which includes:

    • Onsite gym

    • Onsite fitness classes

    • Discounted health club membership

    • Free lunch with input from a registered dietician

    • 4 employer-sponsored sports leagues

    • Weekly wellness tips

    • Fitness challenges

    • Fit Friendly Worksite Platinum Achievement (AHA)

  • We recognize and reward you 

    • We value your hard work and dedication and recognize outstanding work and actions through our Teammate, Manager and Director of the Quarter Programs.

    • Our Pride In Innovation Award recognizes the collaborative efforts of departments

    • We hold teambuilding events to help you get to know your co-workers

  • We value diversity and communication

    • Our Jaguars Women in Business program is designed to give women the tools they need to lead and to succeed in business

    • Through our mentoring program, you have the opportunity to learn from one another  

  • We care about you and your family

    • Employees have access to an Employee Assistance Program, the NFL Lifeline and our “safe rides” program

    • We offer scholarship opportunities for your children

    • Our employees receive discounts from many of our vendors

    • We offer discounted tickets to our employees, and, if available, will provide tickets to our home games!

       

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you graduated with a 4 year degree from an accredited university?
2. Do you have previous sport sales experience? Where and title held?
3. Are you willing to relocate to Jacksonville, Florida? Please answer Yes or No.
4. What are your compensation expectations? Please provide a range.
5. Why do you want to work for the Jacksonville Jaguars?
6. Describe, in a narrative, an example that demonstrates relevant sales experience.
7. Provide two professional or educational references.


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Sales & Marketing: Ticket Sales
Seasonal Sales Representative - Kansas City Chiefs (Kansas City, MO)

Description

Position Profile: Seasonal Sales Representative

Department: Ticket Sales

Reports to: Manager of Ticket Sales

Total Compensation: $12/hour + Commission

Job Summary: Entry-level position responsible for sale of season tickets, group tickets, renewals and sale of non-Chiefs event tickets (as needed) for the Kansas City Chiefs at Arrowhead Stadium. Seasonal program will run from February 2017 until November 2017, subject to change. Highest performing candidates from Seasonal program will be considered for full-time employment status at the end of the term.


ESSENTIAL ACCOUNTABILITIES:
1. Outbound selling of Kansas City Chiefs season tickets, group tickets, and renewals.
2. Act proactively to create opportunities for new business with existing customers.
3. Provide excellent customer service and generate repeat business and referrals.
4. Represent the Chiefs organization in an exemplary manner.
5. Participate and contribute to weekly sales team meetings and training sessions.


COMPETENCIES:
1. Motivation- Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals. 
2. Judgment- Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process. 
3. Innovation- Displays original thinking and creativity. Meets challenges with resourcefulness.
4. Problem Solving- Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively. 
5. Oral Communications- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
6. Technical Skills- Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.


PHYSICAL REQUIREMENTS:
1. Light office duties and activities.


MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):
1. Four year college degree. 
2. Assertive, competitive, passionate and goal oriented.
3. Strong work ethic and a desire to build a career in sales in professional sports.
4. Have a friendly, professional and confident telephone manner.
5. Excellent time management and organizational skills.
6. Effective oral and written communication skills.
7. Experience in sales preferred.


NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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Sales & Marketing: Client Relations/Customer Service
Fan Experience Loyalty Coordinator - Kansas City Chiefs (Kansas City, MO)

Position Profile: Fan Communications & Loyalty Coordinator     

Department: Fan Experience 

Reports to: Director of Fan Experience 

Job Summary: Responsible for the execution of email communication and loyalty program.  This position will assist with the creation and development of email marketing campaigns and loyalty program fulfillment along with cataloging and reporting results.  

 ESSENTIAL ACCOUNTABILITIES

  • Coordinate and maintain email communication for the database including Season Ticket Members, fans and guests of Arrowhead Stadium. The execution of the email communication includes but is not limited to:
  • Maintaining the communication calendar to ensure messages are being sent to the right recipients at the optimal time.
  • Executing all aspects of the communication process including list segmentation, email design, email messaging, email deployment and campaign analytics.
  • Coordinating and fulfilling cross-departmental communication requests from Corporate Partnerships, Fan Experience, Marketing, Ticket Sales, Suites, Arrowhead Events and Ticket Operations.
  • Maintaining the integrity of the Chiefs brand as it relates to design and verbiage. 
  • Analyzing data gleaned from electronic communication solution and putting into practice key findings to achieve optimal results.
  • Continuing research into optimization strategies to increase conversion rates.
    • Execute the day-to-day management of the loyalty program to best serve as an avenue to strengthen engagement with Season Ticket Members.  The execution of the loyalty program includes but is not limited to:
    • Maintaining a fresh, up-to-date website
    • Identifying unique experiences and prizes for the program while maintaining the budget
    • Overseeing the fulfillment of prizes, experiences and redemptions
    • Ensuring point allocation is completed in an efficient and correct manner
    • Coordinating the marketing of the loyalty program as it relates to email, social media and other Chiefs websites
    • Assisting with various departments’ initiatives as it relates to the loyalty program and the loyalty website. 

COMPETENCIES

  • Written Communications- Writes clearly and informatively.
  • Leadership-Exhibits confidence in self and others; inspires and motivates others to perform well. Readily accepts feedback from others and provides vision and inspiration to peers and subordinates. Displays enthusiasm, passion and optimism.
  • Innovation-Displays original thinking and creativity. Meets challenges with resourcefulness.
  • Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.
  • Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

 

PHYSICAL REQUIREMENTS

  • Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS)

  • Bachelor’s degree and a minimum of 2 years relevant work experience
  • Extensive experience with Microsoft Dynamics CRM
  • Extensive experience with an email marketing solution
  • Knowledge of HTML 
  • Involvement with loyalty program fulfillment
  • Excellent computer skills
  • Must possess the ability to coordinate multiple projects
  • Helpful, friendly and patient attitude
  • Strong oral and written communication skills
  • Ability to translate technical information to a lay audience
  • Strong writing, revising, editing and proofreading skills
  • Excellent interpersonal skills
  • Ability to accurately record information
  • Great attention to detail
  • Possess excellent time management and organization skills
  • Experience with Archtics a plus

Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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Sales & Marketing: Ticket Sales
Seasonal Sales Representative - Kansas City Chiefs (Kansas City, MO)

Description

Position Profile: Seasonal Sales Representative

Department: Ticket Sales

Reports to: Manager of Ticket Sales

Total Compensation: $12/hour + Commission

Job Summary: Entry-level position responsible for sale of season tickets, group tickets, renewals and sale of non-Chiefs event tickets (as needed) for the Kansas City Chiefs at Arrowhead Stadium. Seasonal program will run from February 2017 until November 2017, subject to change. Highest performing candidates from Seasonal program will be considered for full-time employment status at the end of the term.


ESSENTIAL ACCOUNTABILITIES:
1. Outbound selling of Kansas City Chiefs season tickets, group tickets, and renewals.
2. Act proactively to create opportunities for new business with existing customers.
3. Provide excellent customer service and generate repeat business and referrals.
4. Represent the Chiefs organization in an exemplary manner.
5. Participate and contribute to weekly sales team meetings and training sessions.


COMPETENCIES:
1. Motivation- Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals. 
2. Judgment- Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process. 
3. Innovation- Displays original thinking and creativity. Meets challenges with resourcefulness.
4. Problem Solving- Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively. 
5. Oral Communications- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
6. Technical Skills- Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.


PHYSICAL REQUIREMENTS:
1. Light office duties and activities.


MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):
1. Four year college degree. 
2. Assertive, competitive, passionate and goal oriented.
3. Strong work ethic and a desire to build a career in sales in professional sports.
4. Have a friendly, professional and confident telephone manner.
5. Excellent time management and organizational skills.
6. Effective oral and written communication skills.
7. Experience in sales preferred.


NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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Sales & Marketing: Ticket Sales
Seasonal Sales Representative - Kansas City Chiefs (Kansas City, MO)

Description

Position Profile: Seasonal Sales Representative

Department: Ticket Sales

Reports to: Manager of Ticket Sales

Total Compensation: $12/hour + Commission

Job Summary: Entry-level position responsible for sale of season tickets, group tickets, renewals and sale of non-Chiefs event tickets (as needed) for the Kansas City Chiefs at Arrowhead Stadium. Seasonal program will run from February 2017 until November 2017, subject to change. Highest performing candidates from Seasonal program will be considered for full-time employment status at the end of the term.


ESSENTIAL ACCOUNTABILITIES:
1. Outbound selling of Kansas City Chiefs season tickets, group tickets, and renewals.
2. Act proactively to create opportunities for new business with existing customers.
3. Provide excellent customer service and generate repeat business and referrals.
4. Represent the Chiefs organization in an exemplary manner.
5. Participate and contribute to weekly sales team meetings and training sessions.


COMPETENCIES:
1. Motivation- Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals. 
2. Judgment- Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process. 
3. Innovation- Displays original thinking and creativity. Meets challenges with resourcefulness.
4. Problem Solving- Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively. 
5. Oral Communications- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
6. Technical Skills- Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.


PHYSICAL REQUIREMENTS:
1. Light office duties and activities.


MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):
1. Four year college degree. 
2. Assertive, competitive, passionate and goal oriented.
3. Strong work ethic and a desire to build a career in sales in professional sports.
4. Have a friendly, professional and confident telephone manner.
5. Excellent time management and organizational skills.
6. Effective oral and written communication skills.
7. Experience in sales preferred.


NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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Sales & Marketing: Premium/Suite Sales
Manager, Miami Dade Premium Sales - Miami Dolphins (Miami, FL)

Job Description:
The Manager of Premium Sales will be responsible for training, mentoring, motivating and coaching the Premium Sales team based in our new Miami Brickell Office. The manager will be responsible for increasing the Dolphins presence in Miami Dade County. The ideal candidate will enjoy being active on appointments and meeting with C-level executives and high net worth individuals in the Miami market. The person in this position will be responsible for developing and implementing a sales initiative designed to meet or exceed the annual sales goals set forth by senior management. 

Duties & Responsibilities:

Revenue Generation:
•    Direct revenue responsibility around the selling of suites and premium seating
•    Responsible for delivering on revenue target
•    Develop strong relationships with key decision makers and brands in Miami

Strategy:
•    Responsible for the recruiting, hiring and professional development of staff
•    Assist in the development of the “go-to-market” strategy for the Miami office.
•    Lead regular staff meetings and facilitate discussion and sharing of ideas related to growing sales                          revenue and professional development of the team
•    Work with other managers to develop strategic call campaigns, new sales packages, and opportunities for new sales.
•    Develop targeted Miami Dade county sales events and call campaigns 

Process:
•    Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with appropriate feedback and direction for development. 
•    Assist with Team events and initiatives
•    Provide weekly training to sales team

Job Expectations / What Defines Success:
•    Meet and exceed revenue goals
•    Create a positive and enjoyable sales culture 

Qualifications:
•    Minimum of five (5) years of experience working in sales with collegiate and/or professional sports team and at least two (2) years of experience selling premium seating.
•    Superior communication skills, collaborative with strong leadership and interpersonal skills.
•    Results oriented leader with proven ability to motivate people and maximize revenue production.
•    Proven track record in ticket sales
•    Willingness and ability to work long hours, including holidays and weekends as required


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Sales & Marketing: Ticket Sales
PREMIUM / SUITE SALES - Account Executive - Miami Dolphins (Miami Gardens, Fl)

Overview: 

We are looking for the right individual to join our team and sell the new home of the Miami Dolphins. Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl 54, international soccer and a host of world-class events. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences.

Job Overview:

We are entering Phase 3 of our Stadium Project, where we will launch all new suites, a state of the art club level, and new luxury inventory. The Premium Sales Representative's primary focus will be prospecting local companies to set face to face meetings to dicuss the value of annual suite ownership.

Major Responsibilities:

  • This position will be focused on prospecting, appointment setting, executing sales presentations in a face to face format, and closing sales.
  • Set and conduct out of office sales appointments throughout South Florida in addition to hosting appointments in our state of the art preview center.
  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings.
  • Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends,and game days.
  • The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales goals.
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate should possess both the personal and professional communication skills to conduct face to face presentations.

Job Requirements:

  • Minimum of 2-3 years of prior sports sales/industry.
  • Proven ability to work in a team-oriented environment and effectively influence and communicate with C-Level clients.
  • Professional verbal and written communication skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft CRM is a plus
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
  • Bachelor’s Degree or equivalent

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

If you feel that you excel in face to face sales presentations and have demonstrated a strong work ethic and an aspiration to build a career in professional sports, then we want to hear from you!

To be fully considered for the position, please take a few minutes to answer the job questions below.

Job Questions:

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel that you will excel at selling suites?
2. Why do you love working in sales?
3. What is the toughest goal you've ever set for yourself?


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Sales & Marketing: Ticket Sales
Account Executive, Business Development - Miami Dolphins (Miami Gardens, FL)

Summary

Are you ready to start/grow your career in sports? Not only do we have one of the biggest sales and service teams in sports today but we are in the process of completing a 500 million dollar stadium modernization. Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl 54, international soccer and a host of world-class events. As a member of the Miami Dolphins sales team, you are responsible for generating new business revenue through membership sales and long term suite leases. The Dolphins have seen a record growth in ticket sales over the past few years, owning the largest percentage increase in the NFL.

Major Responsibilities  

• Meet or exceed yearly and short term sales goals
• Focus on appointment setting, executing sales presentations and closing sales
• Set meetings with local decision makers of small businesses and large corporations
• The candidate will be accountable to certain levels of activity (calls and appointments)
• Candidate must be available to work a flexible schedule, including select weekends and holidays
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill with a “best in class” attitude

Knowledge, Skills and/or Abilities

• Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
• Previous work experience with Microsoft CRM is a plus
• Prior sports or media sales experience is preferred
• Excellent customer service skills
• Ability to present sales material to large groups and clients

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university
• Proven track record of 1-2 years of high level sales success

 **We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

About This Application:
It is strongly recommended you include a Youtube Video in your application. Be sure to state:

  • Your Name
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

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Sales & Marketing: Ticket Sales
Membership Development Associate - Miami Dolphins (Miami Gardens, FL)

Overview: It’s time to start your career in sports. The sports industry is ultra-competitive, and one of the hardest parts of having a successful career is starting off on the right foot. Top performers always have a couple things in common: A will to win, a mastery of fundamental techniques, and coaches who encourage them to be great and push them to succeed. Our promise to you is an opportunity to develop all three.

Under the ownership of Stephen Ross and the leadership of President and CEO Tom Garfinkel, the Miami Dolphins have established one of the most dynamic sales teams in all of professional sports. The Dolphins have completed the first two phases of our $500 Million Stadium renovation and have seen record growth in ticket sales over the past three (3) years. To learn more about Hard Rock Stadium, watch this video.

We live by “Attitude, Effort, Results,” and for the last two years we have focused on putting our people first and promoted forty-three (43) members of the program to full time sales positions throughout the sports industry.

Description: The Dolphins Membership Development program is an 8-12 month Inside Sales position designed to give you the sales skills and abilities to grow your career in the industry. Your goal as a member of our team will be to produce revenue and ultimately earn a promotion to one of the Dolphins full time ticket sales teams.

Expectations

·         40 hours per week

·         100+ outbound calls each day

·         Two (2) face to face appointments per day

Phone calls are used to set appointments at the Dolphins state of the art $2 million Preview Center showcasing Hard Rock Stadium and all of the new seating products available to fans. In addition to selling face to face, you will be coached on how to complete sales over the phone, and as a full menu consultant, you will learn how to sell full season membership, group tickets, suites, and all of the Dolphins state of the art luxury products.

Candidates often ask us, “What’s the culture like?” With an on-site employee gym, catered lunch each day, and our very own coffee bar we pride ourselves on having a great culture. If you have any more questions visit our program’s website here: Miami Dolphins Membership Development. We are actively looking for candidates this March and June!


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Sales & Marketing: Database Marketing/Analytics
CRM Coordinator - Tennessee Titans (Nashville, TN)

CRM COORDINATOR

Tennessee Titans are seeking a CRM Coordinator to be responsible for facilitating the usage and effectiveness of Microsoft Dynamics CRM for the organization.  This position will report to the Ticket Operations Manager and will work with ticket sales, ticket service, sponsorship, marketing and finance departments to leverage the CRM system in order to drive business results.

 

Responsibilities:

  • Coordinate overall and day-to-day database maintenance and administration for the CRM database and software, with support from ticket operations

  • Track campaigns, trends and sales leads in CRM system by coordinating with department heads in managing lead distribution

  • Create dashboards, views, reports and system queries within the CRM system to meet business needs

  • Analyze campaigns for productivity and provide necessary feedback

  • Work closely with sponsorship department to provide maintenance and upkeep of sponsorship portal within CRM system

  • Oversee data hygiene to ensure accuracy and consistency of data

  • Maintain relationship with CRM vendor and data warehouse vendor

  • Work with Ticketmaster and data warehouse vendor to ensure all systems are working together and are at peak performance

  • Develop and implement CRM and ticket software training programs for employees

  • Provide user support and troubleshoot CRM issues to provide custom solutions

  • Other duties as assigned by Ticket Operations Manager

Requirements:

  • Bachelor’s degree in computer science, business, mathematics, statistics or related field

  • At least one year of related experience with Microsoft CRM or other CRM product

  • Highly proficient computer skills, especially MS Office and Excel

  • Strong problem solving and data analysis skills

  • Ability to analyze and manipulate data into clearly understandable end-user reports

  • Must be a self-starter with a strong work ethic

  • Excellent written and verbal communication skills

  • Willingness and ability to work flexible hours, including some nights, weekends and holidays

NO PHONE CALLS OR EMAILS, PLEASE.  Unfortunately, we are unable to update candidates on the status of their applications. Those selected for further consideration will be contacted by someone from our organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Y/N: Do you have a bachelor’s degree in computer science, business, mathematics, statistics or a related field?
2. Do you have experience with a CRM? If so, please describe below.


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Sales & Marketing: Sales & Marketing Management
Regional Sales Manager (East Region) - USA Football (Cranbury, NJ)

Summary: The Scholastic Regional Sales Manager is responsible for selling USA Football products and programs to high school and middle school coaches. Products and programs include an online streaming service, online courses, online educational content, in-person coaching clinics, and Heads Up Football – a nationally endorsed health and safety program – among others.

Specific responsibilities include:

  • Lead sales efforts in your assigned region
  • Engage with and educate football coaches on USA Football products and programs through in-person presentations, online demonstrations and phone calls
  • Drive output on a daily basis through email and phone calls
  • Develop marketing and sales emails, collateral and materials with support of marketing and creative teams
  • Work tradeshows and events and build relationships with potential customers
  • Conduct digital demos with prospective customers, educating them on USA Football resources
  • Stay current on high school and middle school football trends
  • Continuously update Salesforce (CRM), documenting sales efforts
  • Conduct a complete sales cycle: build lead lists, qualify leads, convert leads to prospects, evaluate prospects' initial needs analysis (discovery) to determine ‘fit,’ prepare and present options, close sales, work post-sale to transition new customers to client experience team
  • Ability and willingness to travel within assigned region is required (20% travel should be expected)

Education:  Bachelor’s degree required

Work Experience and Skills Required:

  • Experience in sales required
  • Experience in sales using email, direct mail and phone calls required
  • Football, sports or event background preferred
  • Experience in marketing and experiential events preferred
  • Marketing acumen and entrepreneurial spirit
  • Experienced in a team approach to problem solving
  • Demonstrated success in all aspects of sales (process, presentation, CRM systems)
  • Strong oral and written communication skills; confident and persuasive
  • Detailed-oriented, deadline-driven, and able to work independently 
  • Proficient in Microsoft Office software (Word, Excel, Outlook and PowerPoint) 
  • Working knowledge of salesforce.com and other CRM platforms
  •  Experienced in presentation creation

Note: This position is able to work remotely or at one of the two USA Football office locations (Indianapolis, IN or Cranbury, NJ). 

NO PHONE CALLS - UNSOLICITED CALLS AND EMAILS WILL NOT BE RETURNED

About USA Football 
USA Football (www.usafootball.com) evolves and grows the sport through innovative standards and best practices to advance coach and player development, participation and safety within the fun of the game and its inherent values. As the sport’s national governing body and member of the U.S. Olympic Committee, USA Football partners with leaders in medicine, child advocacy and athletics to support positive football experiences for youth, high school and other amateur players. Follow USA Football at www.facebook.com/usafootball or on Twitter @USAFootball.

USA Football provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.


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Sales & Marketing: Client Relations/Customer Service
Coordinator, Service and Experience - USA Football (Indianapolis, IN)

Summary: The Service and Experience Coordinator is responsible for ensuring a positive experience, effective engagement, high adoption rates, and quality service for youth football organizations, high schools, and individual customers using USA Football resources. Service and Experience Coordinators also are responsible for the sales and promotion of USA Football products, events and courses through the creation of compelling messaging and marketing collateral with support of the marketing and creative departments.

Specific responsibilities include:

  • Proactively reach USA Football-customer schools and youth organizations to facilitate product usage and collect feedback (phone and email)
  • Contribute to a sales and marketing team focused on providing a first-class customer experience for coaches and administrators
  • Collaborate on social media and blog content with content and marketing departments
  • Work events and build relationships with customers
  • Develop marketing and sales emails, collateral and materials with support of marketing and creative teams
  • Conduct digital demos with customers, educate them on USA Football resources
  • Review USA Football’s website experience for customers and deliver internal improvement recommendations
  • Stay up to date on trends within youth and high school football
  • Continuously update Salesforce (CRM), documenting customer engagement and information updates
  • Respond to questions from customers (email and phone)
  • Create documents and other materials to improve and optimize work efficiencies
  • List-building, list management and data mining for potential leads

Education:  Bachelor’s degree required

Work Experience and Skills Required:

  • Football, sports or event background is preferred
  • Experience in marketing, sales, experiential or events required
  • Customer service skills including the ability to identify client needs by using effective listening and questioning techniques
  • Demonstrated success in all aspects of sales (processes, presentations, CRM systems)
  • Strong oral and written communication skills; confident and persuasive
  • Detailed-oriented, deadline-driven, and able to work independently 
  • Proficient in Microsoft Office software (Word, Excel, Outlook and PowerPoint) 
  • Working knowledge of salesforce.com and other CRM platforms
  • Experienced in presentation creation

NO PHONE CALLS - UNSOLICITED CALLS AND EMAILS WILL NOT BE RETURNED

About USA Football 
USA Football (www.usafootball.com) evolves and grows the sport through innovative standards and best practices to advance coach and player development, participation and safety within the fun of the game and its inherent values. As the sport’s national governing body and member of the U.S. Olympic Committee, USA Football partners with leaders in medicine, child advocacy and athletics to support positive football experiences for youth, high school and other amateur players. Follow USA Football at www.facebook.com/usafootball or on Twitter @USAFootball.

USA Football provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.


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Sales & Marketing: Marketing
Marketing Director - USA Football (Indianapolis, IN)

Summary: USA Football is looking for a Marketing Director with a strong background developing integrated marketing campaigns and digital communications, who will drive the growth and visibility of USA Football across all audiences. The Marketing Director is responsible for managing USA Football’s brand, and our growing number of sub-brands, across all channels. The Marketing Director will also manage marketing programs that support our programs and partnerships. The ideal candidate for this position will have a broad understanding of all marketing channels and related performance metrics, with a keen focus on digital marketing (email, landing pages SEO/SEM, customer journeys). They will know how to execute a campaign to attract and engage football coaches and parents to grow our audience base. 

Duties and Responsibilities:

  • Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies and marketing strategies. Provide thought leadership and perspective for adoption where appropriate

Education: Bachelor’s degree in Marketing or a related field is required. 

Work Experience:

  • 5+ years of marketing and management experience
  • Proven working experience in digital marketing and driving inbound leads and conversions
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, and/or display advertising campaigns
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • Experience in optimizing landing pages and user funnels
  • Experience with A/B and multivariate experiments
  • Solid knowledge of website analytics and digital tools (e.g. Double Click, Google Analytics, Adobe Analytics)
  • Experience in setting up and optimizing Google AdWords campaigns
  • Strong analytical skills and data-driven thinking
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • Understanding of the youth and high school football coaching landscape strongly preferred

NO PHONE CALLS – UNSOLICITED CALLS AND EMAILS WILL NOT BE RETURNED

About USA Football

USA Football (www.usafootball.com) evolves and grows the sport through innovative standards and best practices to advance coach and player development, participation and safety within the fun of the game and its inherent values. As the sport’s national governing body and member of the U.S. Olympic Committee, USA Football partners with leaders in medicine, child advocacy and athletics to support positive football experiences for youth, high school and other amateur players. Follow USA Football at www.facebook.com/usafootball or on Twitter @USAFootball.

USA Football provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.


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Sales & Marketing: Marketing
Partnership Sales Coordinator - Washington Redskins (Ashburn, VA)

The Washington Redskins seek a Partnership Sales Coordinator to join the corporate sponsorship department. The primary focus of this position is to strategically support the Sponsorship Sales team in all components of the new business cycle. The ideal candidate will have sales / new business experience for a League, professional sports Team, or media property. Candidate will also have an understanding of the conceptual partnership development process with experience in integrated media sales (digital, social, print, TV, radio). 

The ideal aspirant will have a professional demeanor, with the ability to communicate clearly to executives at all levels (both internally and externally). He/she will be detail oriented and able to manage various tasks and meet demanding deadlines. The ability to work independently by taking initiative, recommending solutions and making informed decisions is a must.  The position will be based out of Redskins Park, located in Ashburn, Virginia.

Primary responsibilities include, but are not limited, to the following:

  • Work with multiple senior-level sales executives to manage internal process for on-boarding of new sponsors from deal origination to contract execution
  • Assist in pitch preparation and development of sales materials
  • Work in tandem with other members of department to build pitch elements
  • Assist with ESPN980/Redskins Radio partnership sales and research
  • Creation of category-based prospect reports and company briefs
  • Research potential corporate partners and monitor industry trends
  • Assist in the detailed coordination of multiple game day experiences
  • Work cooperatively and efficiently across all Washington Redskins business units
  • Create added value and up-sell opportunities for existing Corporate Partners
  • Other duties as assigned

Requirements

  • Bachelor’s degree
  • Minimum of one year of relevant professional experience, sports industry preferred
  • Ability to commute to Redskins Park located in Ashburn, VA
  • Proficiency in Microsoft Office Suite, Photoshop and Graphic Design ability a plus

·         The ability to work long and flexible hours, including evenings, weekends, game days and assigned events

·         Familiarity with various research tools (i.e. Nielsen / Scarborough) a plus

  • Excellent verbal and written communication skills
  • Proven experience to appropriately work with, and around, confidential information

Qualifications

  • Demonstrated knowledge of general promotional concepts and marketing principles
  • Experience in developing commercial presentations and sales proposals
  • Ability to develop & maintain interpersonal and corporate relationships
  • Strong organizational skills, time management and high attention to detail
  • Exhibit good judgment, high character and sound decision-making skills
  • Self-starter with the ability to work in a team setting
  • Demonstrates a strong desire to build a meaningful career in the business of sports

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Sales & Marketing: Sales & Marketing Management
Director, Sales Operations & Executive Entertainment - Washington Redskins (Ashburn, VA)

The Washington Redskins seek a highly organized, self-sufficient, experienced professional with proven sales results to C level executives.  The successful candidate must be able to work both in groups and an individual setting. Knowledge of businesses in the Washington DC region is required and existing relationships with them is highly desirable.  Additionally, the applicant will help work with existing clients to ensure top level customer satisfaction and further generate referral leads. This position requires working events in the evenings and weekends as well as normal office hours.  Prior management of sales people is a plus as this position may also include managing a small business development or sales force.  This position will primarily work out of Redskins Park located in Ashburn, VA. 

Job Duties include but are not limited to the following:

  • Sell corporate suites, single game hospitality packages, and higher end club seats.
  • Attend various regional business functions to gain leads and network with and on behalf of existing clients.
  • Manage all collections and renewals.
  • Actively manage client base.
  • Network existing suite holders providing valuable introductions and client service while also leveraging them for referrals.
  • Manage sales team and help refine their lead lists, sales strategies, and assist them with scheduled meetings or calls to help bring in new business.

Requirements:

  • Bachelor’s degree.
  • MBA or similar advanced degree preferred.
  • Experience selling premium properties to high net worth individuals and large corporations.
  • Must be able to attend networking functions on evenings and weekends.
  • Minimum five years high level sales experience.
  • Professional mature demeanor, with ability to communicate clearly to executives at all levels (both internal and external).
  • Detail oriented with ability to multi-task and meet demanding deadlines.
  • Ability to work independently – take initiative, recommend solutions and make informed decisions.
  • Ability to research, analyze and report information in an accurate and clear manner.

The Washington Redskins offer a competitive salary and an excellent benefits package.  If you wish to be a part of this exciting, fast paced organization and you meet the requirements listed above, please reply with a resume, cover letter and salary requirements.  NO PHONE CALLS PLEASE.

We are an Equal Opportunity Employer.


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Sales & Marketing: Ticket Sales
Account Executive (Part-Time) - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic sales professional to join the team as an Account Executive.

The Washington Redskins are a military-friendly organization actively recruiting veterans and spouses.

Principal Job Functions:

  • Sell season ticket memberships
  • Provide world-class customer service to current season ticket holders
  • Maintain detailed records of all correspondence
  • Perform other duties as assigned

Job Requirements:

  • Bachelor’s degree or equivalent military experience preferred
  • Demonstrated proficiency in Microsoft Word and Excel
  • Above average telephone and communication skills required
  • Excellent time management and organizational skills required
  • Prior ticket selling experience desired
  • Experience with Archtics or CRM system a plus
  • Ability to work game days, special events and weekends if necessary

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please reply with a resume, cover letter and salary requirements.


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