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Current available jobs in Sales & Marketing:


» 2014 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)
» Seasonal Wholesale Customer Service Representative - Dallas Cowboys Merchandising (DFW Airport, TX)
» Part-Time Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)
» Account Executive, Stadium Sales - Forty Niners Stadium Management Company (Santa Clara, CA)
» Customer Relations Seasonal Representative - Kansas City Chiefs (Kansas City, MO)
» 50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)
» Sales Consultant—New Atlanta Stadium—Future Home of the Atlanta Falcons - Legends Global Sales (Atlanta, GA)
» New Stadium Partnerships Manager - Minnesota Vikings (Minneapolis, MN)
» Manager, Premium Seating Sales - San Diego Chargers (San Diego, CA)
» 50/50 Raffle Ticket Seller - Tampa Bay Buccaneers (Tampa, FL)
» Special Events & Game Operations Conversion Crew - Tampa Bay Buccaneers (Tampa, FL)
» Account Executive - Tampa Bay Buccaneers (Tampa, FL)
» Part-Time Sales Representative - Washington Redskins (Landover, MD)



Sales & Marketing: Client Relations/Customer Service
2014 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. yes/no I am available to work all Carolina Panthers HOME Games and other stadium events.
2. yes/no I am interested in the Ticket Taker Team Member.
3. yes/no I am interested in the Elevator/Access Control Team Member.
4. yes/no I am interested in the Escalator Team Member.
5. yes/no I am interested in the Crowd Attendant Team Member
6. yes/no I am at least 18 years old


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Sales & Marketing: Client Relations/Customer Service
Seasonal Wholesale Customer Service Representative - Dallas Cowboys Merchandising (DFW Airport, TX)

SEASONAL WHOLESALE CUSTOMER SERVICE REP
JOB DESCRIPTION

The Wholesale Seasonal CSR is responsible for providing superior customer service to wholesale customers of Dallas Cowboys Merchandise. This position supports the Wholesale Account managers with data entry, account maintenance, and communication with our customers. This position reports to the Wholesale Customer Service Manager.

Job Duties:

• Order entry under strict deadlines. Accuracy and organization is key to getting all goals met in a timely manner.
• Double checking all deadline orders to ensure the proper items were entered along with the correct colors and sizes.
• Handle incoming calls from customers with questions about their orders, requesting return authorization numbers, or looking for available inventory.
• Running daily product availability reports to use when placing orders, answering questions, or when trying to replace other out of stock items on current orders.
• Be knowledgeable of the product that the Dallas Cowboys offer.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
• Perform other functions and activities as directed by the Customer Service Manger.

Qualifications:

• High school diploma or GED required
• Prior customer service experience required
• Basic computer skills required
• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
• Able to simultaneously manage a high level of detail across multiple projects
• Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
• Able to work well within a team environment, offering assistance and support to team members whenever necessary
• Able to balance internal priorities with client expectations
• Able to work 8:30am-5:30pm, Monday-Friday

 


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Sales & Marketing: Client Relations/Customer Service
Part-Time Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)

The Customer Service Representative - Retail is responsible for providing superior customer service in our fast-paced, call center environment with the ability to keep information and tasks organized while multi-tasking. This position is an outstanding opportunity for a detail-oriented team player with a positive, enthusiastic, and customer-focused attitude. The Customer Service Representative - Retail reports to the Retail Customer Service Manager and will be part of an overall Call Center team.
 
Job Duties:

- Assist internet/catalog customers with questions via e-mail, telephone, system “Live Chat” and mail
- Provide sales support through cross-selling and up-selling products
- Follow-through with customer inquiries and requests/ document and record efforts in the process
- Ensure that our customer receives superior service
- Provide resolution to customers through communication and problem-solving skills
- Work effectively within a team-oriented environment
- Answering phones, functioning on the computer and providing customer assistance
- Order processing, issue resolution, selling ability, return processing
- Perform other functions and activities as directed by the Retail Customer Service Manager

Qualifications:


- High school diploma or equivalent required, college degree preferred
- 1-2 years customer service experience required, preferably in a high-volume call center
- Foreign language skills are a plus (Spanish preferred)
- Excellent computer skills and typing abilities with a high degree of accuracy
- Experience with internet research
- Independent and driven to create “Wins” from difficult and challenging situations
- Communication skills via phone, follow-up/documentation, conflict resolution and interpersonal
- Able to maintain a high level of energy and enthusiasm
- Able to simultaneously manage a high level of detail across multiple projects
- Flexibility to work a non-traditional schedule (to include days, evenings and weekends)


Pay rate minimum of $10/hr. Up to 20 positions available.
 


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Sales & Marketing: Ticket Sales
Account Executive, Stadium Sales - Forty Niners Stadium Management Company (Santa Clara, CA)

Job Overview:

The Account Executive, Stadium Sales is primarily responsible for generating premium sales and group sales at Levi’s Stadium on a year-round basis. This 365 day platform will include Levi’s Stadium 3rd party event premium hospitality, 3rd party event group sales, and private group sales for Levi’s Stadium newly created tours program which will welcome over 200,000 guests in its inaugural year. This position will prospect through a highly proactive approach including outbound calls and face-to-face appointments within the corporate and group sectors of the Bay Area and 3rd party event markets. In addition, the Account Executive, Stadium Sales will work with customers to plan, coordinate, and service personal and departmental group and premium hospitality outings.

Job Responsibilities:

• Achieve monthly & yearly ticket and revenue targets set forth by Director
• Assist in creation of new premium hospitality and group programs / events that increase sales opportunities and overall revenue
• Make sales calls from category lists to corporations and area organizations and follow up as necessary
• Build relationships to provide repeat business
• Proactively create opportunities for new business with existing customers
• Provide superior and professional customer service to clients
• Perform variety of responsibilities on day of events or tours, including entertaining clients and fulfilling large group commitments
• Attend team and community events for purpose of maximizing sales opportunities

Job Qualifications:

• Ticket Sales, Corporate Sales, and / or Group Sales experience strongly preferred
• Bachelor’s Degree in Business, Sports Management, Marketing or other related area of study
• Proficient in Microsoft Office
• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
• Committed to success and the sports industry with a desire to aggressively compete within a team environment
• Able to simultaneously manage a high level of detail across multiple projects
• Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
• Able to work well within a team environment, offering assistance and support to team members whenever necessary
• Able to balance internal priorities with client expectations


Note: This position was originally posted on the San Francisco 49ers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the San Francisco 49ers employment site.

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Sales & Marketing: Client Relations/Customer Service
Customer Relations Seasonal Representative - Kansas City Chiefs (Kansas City, MO)

Position Profile: Customer Relations Seasonal Representative

Department: Customer Relations 

Reports to: Customer Relations Representative

 


Job Summary: Entry-level position responsible for fielding incoming communication for the Customer
Relations Department. Seasonal program is 40 hours a week and is slated to run from July 2014 through
December 2014, subject to change.

ESSENTIAL ACCOUNTABILITIES
• Field and respond to all forms of inbound communication coming into the Customer Relations Department.
• Provide exceptional customer service to all fans and guests not limited to attendees of Chiefs games and special events.
• Follow up on communication as necessary.
• Track all communication in CRM.
• Assist with communication on gameday including the text messaging program.
• Assist with special projects as needed.

COMPETENCIES
• Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
• Written Communications- Writes clearly and informatively.
• Analytical - Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.
• Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.
• Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

PHYSICAL REQUIREMENTS
• Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS)
• Bachelor’s degree
• Excellent computer skills
• Helpful, friendly and patient attitude
• Strong oral and written communication skills
• Excellent interpersonal skills
• Ability to accurately record information
• Experience with Archtics and/or Microsoft Dynamics a plus
• Experience in customer service a plus
 

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have experience with Archtics and/or Microsoft Dynamics CRM?
2. Yes/No: Do you have previous experience in customer service?
3. Yes/No: Are you able to work weekends?
4. Yes/No: Do you have strong oral and written communication skills?


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Sales & Marketing: Game Operations/Presentation
50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)

POSITION SUMMARY:  The Kansas City Chiefs are looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2014 season.  

ESSENTIAL ACCOUNTABILITIES:
1. Approach fans pre-game and in-game to explain the details of the 50/50 raffle program
2. Accurately handle the sale and distribution of the tickets, following program requirements
3. Answer questions fans may have about the program
4. Turn in all cash and tickets several times throughout and at the end of gameday

MINIMUM QUALIFICATIONS REQUIRED:
1. Must have a High School Diploma or equivalent education, 18 or over
2. Prior experience handling cash
3. Ability to interact positively with large fan base
4. Must be detail oriented and have strong organizational skills
5. Above average verbal communication skills
6. Strong sales skills
7. Candidates must be willing to work nights, weekends and holidays if necessary
8. Must be able to work in a variety of weather conditions 
9. Must be able to walk up and down numerous steps and long distances in parking lot and stadium complex

This position requires an outgoing personality and a passion for raising money for the Hunt Family Foundation Charities.  

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have an outgoing personality and a passion for raising money?
2. Do you have prior experience handling cash?
3. Do you have the ability to walk up and down numerous stairs in the stadium?
4. Are you able to work in a variety of weather conditions?


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Sales & Marketing: Premium/Suite Sales
Sales Consultant—New Atlanta Stadium—Future Home of the Atlanta Falcons - Legends Global Sales (Atlanta, GA)

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.





Legends Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients. As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

The Project: Legends Global Sales has teamed up with the Georgia World Congress Center Authority and the Atlanta Falcons to help design and sell the future home of the Falcons that’s set to open in 2017. The 1.8 million square foot, nearly 72,000 seat venue will become the iconic downtown symbol for the city of Atlanta. If you have the passion and dedication to be a part of the premier new stadium project in all of sports, learn more below:

Job Overview: The Sales Consultant is primarily responsible for selling new stadium personal seat licenses (PSLs) and other premium inventory for the new Atlanta Stadium. The Sales Consultant should be a professional, self-motivated, positive individual. The Sales Consultant will work under the guidance of the Vice President of Sales & Service, the Director of Sales and a Sales Manager in a team-first fast paced sales environment.

Major Responsibilities:

  • This position will be focused on prospecting new business, appointment setting, executing face-to-face sales presentations and closing sales
  • Set and conduct out of the office sales appointments throughout the metro Atlanta area
  • Effectively manage a large number of season ticket holder accounts relocating their seat(s) from the Georgia Dome to the new stadium.
  • The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales and revenue goals.
  • Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends, and game days.

Job Requirements:

  • Bachelor’s Degree or equivalent
  • Minimum of 2-3 years of prior sports sales/industry or equivalent sales experience is preferred
  • Candidate should possess excellent time management and organizational skills in order to effectively manage a large volume of accounts
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate should possess both the personal and communication skills to conduct face-to-face presentations.
  • Candidate should possess the confidence, knowledge and experience to conduct meetings with c-level business executives
  • Candidate must possess highly professional verbal and written communication skills
  • Previous working experience with Microsoft CRM/KORE or Archtics is a plus
  • Candidate must have a strong work ethic and a desire to build a career in professional sports

 


Note: This position was originally posted on the Legends employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Legends employment site.

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Sales & Marketing: Corporate Sponsorship Sales
New Stadium Partnerships Manager - Minnesota Vikings (Minneapolis, MN)

The Minnesota Vikings are seeking a New Stadium Partnerships Manager, who will oversee the execution and activation of the team’s New Stadium partnership agreements.  This position will work closely with the Vikings New Stadium Business Development and Corporate Sales staffas well as with New Stadium Founding Partners and other select team partners to develop innovative and impactful promotional and activation platforms.  

 

This position:

  Manages team’s relationship with the New Stadium’s Founding Partners by coordinating  and executing elementspermanent and digital signage, technology immersion, media, game day activation, experiential hospitality and community initiatives.
  Provides consistent communication and status updates to partners and the New Stadium Business Development team.
  Coordinates traditional, digital and social media elements with the Corporate Sales activation staff to ensure accurate reporting with the team’s broadcast partners.
  Collaborates with the team’s creative services staff to develop effective promotional materials for New Stadium Founding Partners.
  Colaborates with New Stadium Business Development staff to develop year-endrecaps for Founding Partners.
  Collaborates with New Stadium Development and Corporate Sales staff to developfuture revenue-generating ideas.
  Leads game day and non-game day effort to ensure New Stadium Founding Partners receive all experiential and other forms of unique hospitality, as well as host Partners at non-Vikings Events.

 

 

Qualified applicants will:

  Be extremely customer focused (with both external and internal clients)
  Have excellent communication skills
  Be organized and detail oriented
  Have 5+ years of relevant work experience
  Have a Bachelors Degree in Marketing or related field or equivalent experience
  Be available to work extended hours, including evenings and weekends, as needed

CONFIDENTIALITY REQUIREMENTS: This position may require the individual to have access to confidential records and information. To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to perform physical tasks such as lifting and moving boxes etc.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Standard office for regular office hours, on-site events
 


Note: This position was originally posted on the Vikings employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Vikings employment site.

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Sales & Marketing: Premium/Suite Sales
Manager, Premium Seating Sales - San Diego Chargers (San Diego, CA)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3 years of high end premium sales experience? Answer yes and no
2. Have you sold Premium Seating at a sports and/or entertainment venue? Answer yes or no
3. Describe how you plan to exceed sales goals in this role and why you are a fit for this position


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Sales & Marketing: Ticket Sales
50/50 Raffle Ticket Seller - Tampa Bay Buccaneers (Tampa, FL)

• POSITION SUMMARY: The Bucs Care Foundation is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2014 season.


• JOB DESCRIPTION / REQUIREMENTS:
– Approach fans pre-game and in-game to explain the details of the 50/50 raffle program
– Accurately handle the sale and distribution of the tickets, following program requirements
– Answer questions fans may have about the program and the Bucs Care Foundation
– Turn in all cash to Program Manager several times throughout the event and at end of 3rd quarter


• QUALIFICATIONS:
– Must have a High School Diploma or equivalent education
– Prior experience handling cash
– Ability to interact positively with large fan base
– Must be detail oriented and have strong organizational skills
– Above average verbal communication skills
– Strong sales skills
– Must be highly self-motivated and outgoing
– Candidates must be willing to work nights, weekends and holidays if necessary
– In a variety of weather conditions, must be able to walk up and down numerous steps, and long distances in parking lot and stadium grounds
 
 


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Sales & Marketing: Event Operations/Management
Special Events & Game Operations Conversion Crew - Tampa Bay Buccaneers (Tampa, FL)

The Special Events & Game Operations Conversion Crew will assist with various aspects of special events and game operations, including but not limited to, the items enumerated here.  This position is a part-time, hourly role.  The Special Events & Game Operations Conversion Crew reports to the Special Events & Game Operations Coordinator.

The responsibilities of the SPECIAL EVENTS & GAME OPERATIONS CONVERSION CREW will include:

• Implement the set up and breakdown of all special events and home games as directed by the Special Event & Game Operations Coordinator, in accordance with the vision of the event lead.
• Attend training as required to cultivate a high standard of safety and quality in event execution procedures.
• Dispensing, ordering and maintaining event supplies and equipment both owned and rented as assigned by the Special Event & Game Operations Coordinator.
• Fulfilling the distribution of credentials, wristbands, food vouchers, parking passes and game tickets to game day staff/contributors as requested by the Special Event & Game Operations Coordinator.
• Researching services and suppliers as needed for special events, game day and department necessities.
• Process event paperwork including purchase orders and other event requests.
• Carrying out office duties including filing and maintaining the orderliness of the office and storage spaces.
• Carry out tasks as assigned involving game day and event preparation, assistance, and wrap up.
• Assisting the Special Events & Game Operations Managers and Director as needed.


The ideal candidate for the SPECIAL EVENTS & GAME OPERATIONS CONVERSION CREW should have:

• The ability to work quickly while maintaining a high level of accuracy and order in the completion of all tasks.
• The capability to prepare for and prioritize assignments, meeting all deadlines.
• Professionalism of every interaction in person and through all forms of correspondence.
• Attentiveness to detail throughout all assignments and transactions.
• A work ethic that is collaborative, innovative, resourceful and durable.
• The dependability to handle responsibilities autonomously and find resolution in varied circumstances.
• Clear communication with superiors and colleagues throughout all assignments, especially when assisting with urgent situations.
• The aptitudes to effectively create, revise, read and analyze documents including production outlines, timelines and diagrams.
• A clear and valid driver’s license.
• Physical Demands:  HIGH.  This position calls for a great deal of physical exertion – operating pirate ship equipment, moving supplies and equipment, receiving deliveries, storing inventory, setting up and tearing down tables, signage, pipe and drape, bunting, flags, sails, etc.
• Proficiency in Microsoft Office, Word, Excel, and PowerPoint.


BACKGROUND

• Experience in Hospitality, Event Production, Sports Management or Recreation for a minimum of 2 years.
 


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Sales & Marketing: Ticket Sales
Account Executive - Tampa Bay Buccaneers (Tampa, FL)

The Account Executive will be responsible for generating new business through the sales of our General Season Passes, Premium Season Passes, and Group Tickets.  An Account Executive will focus on outbound call efforts, face-to-face appointments, and networking events to establish and build relationships with their prospects. 


Expectations:

• Prospect and acquire new customers through phone calls, face-to-face appointments, sales events, game days, and referrals 
• Generate revenue through General Season Passes, Premium Season Passes, and Group Tickets
• Maintain a detailed customer database of all clients and prospects
• Be required to work all home games

Knowledge, Skills, and/or Abilities
• Computer proficiency including Microsoft Outlook, Word, and Excel
• Knowledge of Salesforce is preferred
• Knowledge of Archtics is preferred
The ideal candidate will have:
• Exceptional written and oral communication
• The ability to set goals and achieve objectives in a timely and efficient manner
• Strong multi-tasking and customer service skills
• Attention to detail
• The ability to work flexible hours including evenings, weekends, and holidays
Experience/Education Requirements
• Bachelor’s Degree
When you apply for this job online, you will be required to answer the following questions:
1. Why are you interested in the Account Executive position?
2. Yes/No – Are you willing to relocate to Tampa, FL at your own expense?
3. Yes/No – Do you have Ticketmaster (Archtics) Knowledge?
*No Phone Calls Please
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Whay are you interested in the Account Executive Position?
2. Yes/No - Are you willing to relocate to Tampa, FL at your own expense?
3. Yes/No - Do you have Ticketmaster (Archtics) knowledge?


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Sales & Marketing: Ticket Sales
Part-Time Sales Representative - Washington Redskins (Landover, MD)

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO I have experience in sales
2. YES/NO I have previously applied/interviewed for this position
3. YES/NO I live in the MD/DC metro area


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