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Current available jobs in Sales & Marketing:





Sales & Marketing: Ticket Sales
Account Manager, Ticket Sales - Jacksonville Jaguars, LLC (Jacksonville, FL)

Summary:

Account Manager, Ticket Sales is responsible for generating new season ticket and group sales, managing existing accounts and staffing Jaguars events. It is the Account Manager, Ticket Sales responsibility to deliver an enhanced fan experience by building a strong relationship and providing excellent customer service through customized communication and tailored benefits to match the needs of each customer.

Job Duties
• Responsible for selling full menu of ticket products including, season ticket packages, group tickets and nightly suite options
• Generating prospects through cold calling, networking and face-to-face appointments
• Manage assigned season ticket account to ensure renewal and provide exceptional customer service
• Anticipate, respond to, and resolve all complaints, requests, and inquiries from defined account base and general fan base; handle difficult fans and situations in a calm and professional manner, ensuring that each fan interaction results in increased loyalty to the team
• Maintain computerized records of all touch points with clients and prospects in CRM system and Archtics ticketing system
• Work assigned sales, promotional and team events during games and outside normal business hours

Job Qualifications
• Undergraduate degree
• Excellent communication skills, both written and verbal
• Strong work ethic and drive to excel
• Commitment to work as long and hard as necessary to achieve personal and company goals, including game days and outside events
• Strong time management and organizational skills
• Demonstrate ability to work independently and to self-motivate
• Knowledge and passion for sales

Skills:
• Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
• Personal Accountability - Not afraid to make tough decisions, gains input from others and moves decisions forward in the organization; accountable for actions.
• Results Oriented-Drives the team and the organization for results in order to improve bottom line performance
• Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
• Adaptability - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.

By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/ No Do you have an undergraduate degree?
2. Yes/ No Are you willing to pay to relocate to Jacksonville, FL if necessary?
3. What is your total compensation expectation? (must provide response)
4. Yes/No Are you proficient in MS Office products (Word, Excel, Access and Outlook)?
5. Yes/No Are you willing to work weekends and long hours?
6. Yes/No Do you have sports sales experience?
7. Please describe in detail your relevant sports sales experience.


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Sales & Marketing: Ticket Sales
MEMBERSHIP DEVELOPMENT ASSOCIATE - Miami Dolphins (Miami Gardens, Fl)

Summary: The Miami Dolphins are seeking a motivated individual who is determined to be the next leader on the business side of the sports industry. This individual will be developed under the best entry level sales training program in the NFL. This program offers up to 12 months of continuous training. Throughout the program the Membership Development Associate will be responsible for driving new business revenue through the sales of season tickets, partial plans, group tickets, and premium inventory via face to face sales appointments, phone calls and networking events. This position focuses on equipping our associates with the necessary skills to obtain a senior level position and is a feeder system for our senior staff sales positions.

Essential Functions:

  • Meet or exceed yearly sales goals
  • Meet or exceed daily outbound call and appointment expectations  
  • Prospect potential full season, partial season and group ticket clients through daily phone calls and emails. 
  • Adhere to department guidelines in relation to call volume, prospecting and productivity 
  • Help maximize renewal business and maintain a high level of customer service to new and existing clients
  • Continually work to train and develop sales skills
  • Consistently enter client data into CRM system throughout the sales process to aid in information sharing between sales and service personnel
  • Represent organization at various networking and/or offsite community events promoting ticket sales
  • Facilitate special projects as assigned
  • Additional related duties as assigned

Essential Requirements:

  • A strong desire to start a career with the best foundation and sales training program in the NFL. A high level of professionalism, competitiveness, work ethic, positive attitude and an eagerness to learn and develop the necessary sales skills to become a selling superstar.
  • Candidate should possess excellent time management and organizational skills in order to effectively manage a large volume of accounts
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • Candidate must possess highly professional verbal and written communication skills
  • Ability to handle heavy outbound/inbound phone volume
  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best.
  • College Degree preferred or equivalent work experience
  • Previous sales and/or customer service experience preferred 
  • Archtics ticketing system and Microsoft CRM experience preferred
  • Strong written and oral communications skills
  • Bilingual (English/Spanish) a plus but not necessary 
  • The ability and desire to work flexible hours including evenings, weekends and holidays 
  • Background check and drug screening will be conducted.
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the job.

Interview Process:

Individuals selected for interviews will be asked to complete an interview over the phone or via Skype. Following the first round of interviews select candidates will be asked to interview face to face at the Miami Dolphins front office. 

About This Application:
It is strongly recommended you include a video elevator pitch in your application. Be sure to state:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are PASSIONATE about sales
  • What 3 skills or qualifications are essential for success in this position?

How to upload an elevator pitch:
http://www.teamworkonline.com/upload_your_video_pitch.cfm

**We highly recommend that candidates completely fill out their online applications, including answering all job questions.  Candidates must answer job questions to be considered.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your long term goals and how will starting in our Inside Sales Program best position you to achieve those goals?
2. Why sports sales?
3. In 100 words or less what excites you the most about being accepted into the Membership Development Program?
4. Please copy and past the URL to your video elevator pitch here.


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Sales & Marketing: Event Operations/Management
Director of Live Programming and Entertainment - New Orleans Pelicans (New Orleans, LA)

The New Orleans Pelicans are looking for someone with sports and live event production experience to manage and serve as the primary contact for the execution for all Pelicans home games and special events with a goal of creating a unique, entertaining and fan-friendly experience.

Responsibilities:

1. Oversee the creation and execution of game scripts, game day staff, vendors and entertainment for Pelicans home games and special events.

2. Contribute to Pelicans creative meetings developing new content for Promotional Giveaways, Video Features, On-Court Contests, Dance Teams, Live Entertainment and Pre/Post-Game Concerts.

3. Work in conjunction with Corporate Partnerships, Ticket Sales, Community Relations, Group Sales, Accounting, Basketball Operations, IT and Marketing on contractual elements and obligations for Pelicans home games and events.

4. Manage Game Day Entertainment for Pelicans home games (Pelicans Fest, Color Guard, National Anthem, Half-time Entertainment and post-game activities).

5. Manage and oversee the day-to-day operations of the Event Presentation Department including Promotions, Events, Game Day Operations, Live Programming & Entertainment and the mascot program.

6. Manage and oversee Game Night staff and Vendors including but not limited to PA Announcer, Emcees, Music Operator, Interactive Team, Entertainment Groups, Game Day Interns and Special Effects.

7. Develop and write PA's and scripts for Pelicans home games and events.

8. Conduct weekly planning meetings within the Event Presentation Department, as well as Corporate Partnerships.

9. Generate revenue within the Event Presentation department through Mascot, Dance Team and Entertainment team appearances.

10. Attend weekly Operations meetings with SMG to assist with planning and execution of Pelicans home games and events at the Smoothie King Center.

11. Work with Executive Director of Live Programming & Broadcasting on managing the Event Presentation Budget.

12. Oversee the development of Pelicans Event Presentation Initiatives (Jr. Pelican’s program, All-Star Balloting, Grass Roots events, etc...).

13. Oversee Pelicans promotional item giveaways and serve as primary contact with Pelicans Shop by Adidas.

14. Oversee and develop the Event Presentation Calendar.

15. Submit weekly action plans and status updates.

16. Other duties as assigned

Criteria/Qualifications:

  • Bachelor’s Degree preferred or related work experience

  • 5+ years of live event production experience preferred

  • Experience in professional sports or collegiate sports

  • Ability to meet tight deadlines and work well under pressure in a fast-paced environment

  • Strong organizational skills, time management skills and attention to detail

  • Ability to prioritize and manage multiple tasks/projects

  • Ability to work collaboratively with others

  • Availability and willingness to work extended hours, including nights, weekends and holidays

  • Must be proficient with MS Office (Word, Excel and PowerPoint) 

Applications must be submitted through Teamwork. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.


Note: This position was originally posted on the NBA Team Jobs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the NBA Team Jobs employment site.

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Sales & Marketing: Ticket Sales
Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)

If you are an experienced, driven sales performer and have a passion for sports this may be the career for you. The New Orleans Pelicans are seeking passionate, committed, and enthusiastic sales people to join our high energy staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who has demonstrated the skills and knowledge needed to exceed weekly and monthly sales goals.  The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities.  We are looking for people that want to have a career in sports sales and want to take their career to the next level with a winning organization.  We are looking for people to join our team and take the role of the lead new business generator in the sales department in the areas of full season tickets and partial plans including: floor seating, club seating, and luxury suites. 


IDEAL CANDIDATE:
• Aggressive, competitive and self-confident
• Passionate about sales and sports
• Highly-motivated with a desire to be successful
• Comfortable on the phone
• Strong communication and computer skills
• Desire and willingness to learn
• Open to feedback and constructive criticism
• Detail-oriented and organized - able to multi-task
• Prior ticket sales experience with a desire to take it to the next level


COMPENSATION:
• Full-Time position - Competitive salary plus commission
• Benefits


Applications must be submitted through TeamWork Online. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.


Note: This position was originally posted on the NBA Team Jobs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the NBA Team Jobs employment site.

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Sales & Marketing: Ticket Sales
Account Executive - Group Sales, Southwest Florida Region - Tampa Bay Buccaneers (Sarasota, FL)

SUMMARY:

The Tampa Bay Buccaneers are seeking highly motivated, energetic sales professionals to join our new regional sales team based in Sarasota, FL.

DUTIES & RESPONSIBILITIES:

·Focus on concentrated selling of Tampa Bay Buccaneers Group Tickets, Season and Stadium Club Memberships and Single Game Luxury Suites targeting the Southwest Florida market with a heavy focus on business to business sales.

·Actively sell Group Tickets, Season & Stadium Club Memberships to meet or exceed set revenue goals via:

o   Proactively prospecting and qualifying new clients by making a minimum of 65 outbound calls each day

o   Setting appropriate number of face to face appointments each week as set forth by Management

o   Networking at team and community events

o   Developing a personal database of new prospects and customers

·Coordinate and execute sales calls daily to any and all potential customers through cold calling, prospecting and referrals from current customers.

·Meet weekly with Manager, producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.

·Visit prospects and customers during home games and assist in fulfilling events and servicing groups.

JOB REQUIREMENTS:  Must meet the following requirements:

·Bachelor degree from an accredited college or university is preferred.

·A minimum of two (2) years’ work experience in sales where cold calling was required with a proven ability to meet deadlines and quotas.  Experience in sales in the Southwest Florida market preferred.

·Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs.

·Experience with utilizing CRM and Archtics ticketing systems for maintaining customer records a plus.

·Strength in time management, administrative ability, organization, and customer service skills.

·Ability to communicate effectively with prospects and customers in a professional manner.

·Ability to travel around the stadium visiting clients during home games and able to escort and show potential customers various seating options.

·Must be able to work flexible hours including evenings, weekends, holidays and overtime as needed.

·Professional image and demeanor.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you located in the Southwest Florida area?


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Sales & Marketing: Client Relations/Customer Service
Member Experience Coordinator - USA Football (Indianapolis, IN)

Job Summary: The Member Experience Coordinator is responsible for ensuring a positive experience, high adoption rates, and quality service for every organization and individual using USA Football’s resources.     

Requirements

Education:  Bachelor’s degree required.

Experience:  At least two years of customer service, sales or marketing experience required. 

Skills:   Outstanding troubleshooting, analytical, and problem-solving abilities are necessary.  Required  customer service skills include the ability to identify client needs by using effective listening and questioning techniques.  Strong oral and written communication skills are required – must be confident and persuasive.  Must be detailed-oriented, deadline-driven, and able to work independently.  Must be proficient in office software (Word, Excel, Outlook and PowerPoint).  Strong oral and written communication skills are needed.  Working knowledge of salesforce.com or another CRM platform is preferred.

Duties and Responsibilities:

 • Implement USA Football’s digital resources and products to our customers, mainly youth football leagues and high school programs.
• Consult with assigned organizations through proactive and reactive communications regarding membership term, usage, and issue resolution – these communications also serve to improve customer retention.
• Maintain direct communication with youth and high school programs and assist with member registration process.
• Conduct meetings and training seminars with new organizations to review expectations and explain processes.
• Host webinars highlighting USA Football’s online resources
• Monitor organizations’ usage of USA Football’s digital resources
• Analyze each organization to identify cross-sell opportunities
• Create and manage opportunities in salesforce.com for all engaged organizations
• Make targeted membership renewal/retention contacts (phone, email)
• Provide reports on usage, up-sell, & renewal progress
• Interpret member feedback and work with USA Football’s digital team to improve current products and recommend new ones
• Create and refine external member documentation and provide each organization with clear guidance for maximizing USA Football’s resources
• Provide front-line communication support for all customer inquiries including general and technical questions
• Analyze current internal and user processes and make recommendations to maximize efficiency
 

Note:

• Full-time, exempt position located in USA Football’s Indianapolis office.

NO PHONE CALLS - UNSOLICITED CALLS AND EMAILS WILL NOT BE RETURNED

About USA Football
USA Football, the sport’s national governing body in the United States, leads the game’s development, inspires participation and ensures a positive experience for all youth, high school and adult amateur players. USA Football hosts more than 80 football training events annually offering education for coaches and game officials, skill development for players and resources for youth football league administrators. USA Football is the exclusive youth football development partner of the NFL and each of its 32 teams. America’s sole member of the International Federation of American Football (IFAF), USA Football manages U.S. national teams for international competition. The non-profit, Indianapolis-based USA Football was endowed by the NFL Youth Football Fund.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you met the experience requirements listed above?
2. Does your cover letter or resume detail your experience in a way that addresses our requirements?


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Sales & Marketing: Database Marketing/Analytics
Digital Analyst - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking an enthusiastic and self-motivated individual to provide analytic support for the Digital Media department, with the primary focus on daily metrics for Redskins.com and related digital properties.

The right individual must take great pride in their work and pay strong attention to detail. Applicant must establish, track and analyze digital platform results in order to make recommendations to drive continuous improvement and optimization to the Redskins digital strategy. This position will also provide support for the company’s email marketing databases, creative implementation and reporting.

Job Responsibilities:

  • Producing regular (daily, weekly and monthly) and ad-hoc reports of digital traffic, user engagement and content production for various products and platforms
  • Track real-time analytics on Redskins.com and affiliated websites and make recommendations on ways to amplify site content
  • Gather requirements and KPI goals from stakeholders of various departments to produce reports and adjust reporting formats to best communicate data points
  • Pulling raw data from a multitude of analytics platforms and creating presentable reports in Excel, PowerPoint and PDF formats
  • Package and communicate analytical findings and develop presentations as needed
  • Perform online campaign reporting and conversion analyses, interpret results and develop recommendations for both clients and internal departments
  • Develop analytics tracking strategy and implementation documentation for clients and internal departments
  • Monitor other team, league and brand performances as needed to continue to build best-in-class practices and guidelines
  • Produce ad campaign pacing reports and monitor performance to ensure our clients are reaching goals effectively
  • Work closely with our digital media team and ticket office to develop email marketing campaigns and assist with creative, development, delivery and reporting
  • Assist with other duties as necessary

Qualifications:

  • 2-3 years of relevant work experience
  • Advanced skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Experience with digital analytics tools including Google Analytics, Omniture, DFP, etc.
  • Ability to work fast under pressure of deadlines and to handle multiple projects simultaneously
  • Working knowledge of digital platforms including websites, mobile sites/apps, social media, SEO, SEM, digital advertising and paid media
  • Excellent communication skills, both verbal and written
  • Acute attention to detail and accuracy in data
  • Willingness to work on routine data reporting tasks
  • Polite, positive, self-starter who works well with others

Requirements:

  • Bachelors Degree in the field of Math, Statistics, Economics, Business, Marketing, or related and appropriate majors
  • Interested applicants must be willing and able to work non-traditional hours in non-traditional settings, including nights, weekends and holidays

If you wish to become part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.  NO PHONE CALLS PLEASE.  We are an Equal Opportunity Employer.


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Sales & Marketing: Premium/Suite Sales
Premium Seating Account Executive - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic sales professional to join the Premium Seating Sales staff as an Account Executive.

Principal Job Functions:

  • Sell Club and Dream season ticket memberships
  • Provide world-class customer service to current Club and Dream Season Ticket Holders
  • Maintain detailed records of all correspondence
  • Perform other duties as assigned

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of two (2) years sales experience required
  • Demonstrated proficiency in Microsoft Word and Excel
  • Above average telephone and communication skills required
  • Excellent time management and organizational skills required
  • Prior ticket selling experience desired
  • Experience with Archtics or CRM system a plus
  • Ability to work game days, special events and weekends if necessary

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please reply with a resume, cover letter and salary requirements.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.


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