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Current available jobs in Sales & Marketing:


» Event Manager - CenturyLink Field (Seattle, WA)
» Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)
» Marketing Street Team Member - Jacksonville Jaguars (Jacksonville, FL)
» Member Relations Specialist - Jacksonville Jaguars (Jacksonville, FL)
» 50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)
» Guest Services Event Staff - Miami Dolphins (Miami Gardens, FL)
» Manager, Ticket Analytics - Miami Dolphins (Miami Gardens, FL)
» Business Analytics Sponsorship Coordinator - New Orleans Pelicans (New Orleans, LA)
» Corporate Sales Account Executive - New Orleans Saints/Pelicans (New Orleans, LA)
» Director, Corporate Partnerships - Philadelphia Eagles (Philadelphia, PA)
» Manager, Digital Marketing - USA Football (Indianapolis, IN)
» Director, Business Operations and Executive Entertainment - Washington Redskins (Ashburn, VA)
» Premium Seating Account Executive - Washington Redskins (Landover, MD)
» Part-Time Sales Representative - Washington Redskins (Landover, MD)



Sales & Marketing: Event Operations/Management
Event Manager - CenturyLink Field (Seattle, WA)

Position Concept:  To manage all facets of planning and coordination of events at CenturyLink Field and CenturyLink Field Event Center and WaMu Theater, with a focus on Technical Production/House Management for the WaMu Theater. Event Managers oversee all production elements and serve as Manager on Duty for events outside of standard business hours.

Essential Duties and Responsibilities fall into the following categories (other duties may be assigned):

Planning/Client Relations

  • Once event is booked and assigned, initiate and maintain open channels of communication with clients to determine and facilitate event needs.

  • Follow up with clients, as necessary, to ensure all contractual elements are submitted including deposits, executed contracts, certificates of insurance, and Operations Plans.

  • Work with clients to develop move in/out plan, and keep client up-to-date on any activities that may impact their event including concurrent events, local traffic alerts, and Mariners games.

  • Oversee contract terms and collaborate with client and internal departments to maintain compliance of use of space and timing of access.

  • Work with Security Director and Guest Services Managers to develop staffing and crowd management plan to maximize ingress/egress efficiency and ensure guest safety.

  • Review and approve all client collateral including but not limited to Exhibitor Kits, and advertising and promotional materials prior to production/distribution to ensure accuracy.

  • Work with Sales and Marketing staff and other Event Managers to identify challenges of concurrent bookings and develop facility plan and layouts to communicate overlap internally and with client to ensure a successful event.

  • Responsible for the overall experience of patrons in WaMu Theater including production, lobby layout, food & beverage offerings/points of sale, and merchandise vendor/display.  Collaborate with Guest Services and Security to place and manage staff and submit end of day report.

  • Utilize event management system to prepare written documents (event manifests) detailing requirements for each event; distribute to appropriate staff, and communicate changes before and during events. Conduct production meetings with client and internal staff as necessary. 

  • Coordinate preparation and design of floor plans and ensure compliance with applicable fire, building, and safety codes.

  • Collaborate with Sales and Marketing to prepare written cost estimate (A-1) for prospective clients.  Revise A-1 as planning progresses and secure client approval prior to event.  Update and archive post event for future reference.

  • Manage the integration of contractors for events including exclusive service providers and vendors engaged by the client such as, rental companies, catering services, concessionaires, decorators, electrical services and others.

  • Initiate settlement process with finance department and provide all necessary information for timely completion.

  • Conduct weekly review of Conversion staff hours coded to specific events for settlement accuracy.

  • Become knowledgeable on all aspects of the facility to be able to provide accurate information to all clients and conduct facility tours as needed.

Event Management

  • Conduct pre-event research by contacting other facilities for event information

  • During each event oversee activities and serve as acting manager on duty. Work with specific department heads to help supervise part time event staff including event services, security, and box office.

  • Know and understand all facets of facility policies and procedures and manage enforcement throughout each event; when necessary, identify and resolve problems. 

  • Manage any public safety issues that arise during an event. 

  • Serve as member of the Stadium’s Emergency Team.  May be required to serve as the Principal Emergency Coordinator and be prepared to order the evacuation of an event. 

Post-Event Responsibilities

  • Maintain accurate and complete files, records and other documents relating to assigned responsibilities.

  • Handle all necessary financial requirements in order to maintain a successful event settlement

  • Prepare post-event evaluation reports which are to be distributed internally.

  • Conduct post-event meetings with client and/or internal staff, as appropriate, to discuss issues and plan for future events.

  • Other duties as assigned by Director of Event Operations.

    Technical Production – WaMu Theater and CenturyLink Field Event Center

  • Full oversight of WaMu theater and Event Center use including but not limited to approval of all stage, equipment and drape configurations, floor plans, and technical production consultant for sound, lighting, video, FX, pyro, etc.

  • Consultant to Sales & Marketing and Event Operations staff on WaMu production elements and costs as needed.

  • Act as Event Manager for assigned WaMu shows and handle all related tasks and oversight.

  • Conduct prospective client walkthroughs and production site visits as necessary.

  • Manage, schedule, and oversee the work of all FGI contracted external labor orders for WaMu theater productions.

  • Create, vet, maintain, and distribute the WaMu Theater Technical Rider and General Rider along with all associated pricing guidelines and floor plans.

  • Review and approve rigging plans for all theater and event center events.

  • Develop and implement theater maintenance plan including regular motor inspections, maintenance, and repair of all WaMu properties, including but not limited to seating, risers, stage, drapes, signage, stairs, furniture, audio system, lighting, motors, followspots, cable trench, mats, surge barricade, and marquee.

Leadership and Business Practice

  • Demonstrate a service-oriented attitude along with outstanding guest service skills expected of all First and Goal staff.

  • Maintain regular business hours outside of event commitments and provide accurate biweekly timesheets. 

  • Communicate in a professional manner appropriate to the workplace and consistent with achieving common goals across all lines of business within First and Goal, Inc., the Seattle Seahawks and the Seattle Sounders FC.

  • Routinely handle sensitive and confidential information and situations with professional judgment, discretion, and tact. 

  • Set the example for job performance and service for event staff.

  • Deliver timely coaching and praise to part time staff when appropriate.

  • Participate in new event development for all First & Goal facilities.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Certifications: 

  • Bachelor’s degree or 3-5 years experience in a related field.

  • Must have good communication skills.

  • Must have a working knowledge of cost estimating and billing.

  • Must have good writing skills.

  • Must be able to establish solid relationships with promoters, agents, artists, etc.

  • Knowledge of e-mail, Microsoft Word, Publisher and Excel required.

  • Must be able to work well with a variety of different departments within the FGI.

  • Must be available to work varied days and hours, which may include weekends and holidays.

  • The employee is frequently required to lift up to 20 pounds.

Supervisory Responsibilities:

This job has event day supervisory responsibilities. 


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Sales & Marketing: Client Relations/Customer Service
Customer Service Representative-Retail - Dallas Cowboys-Dallas Cowboys Merchandising (Dallas, TX)

The Customer Service Representative - Retail is responsible for providing superior customer service in our fast-paced, call center environment with the ability to keep information and tasks organized while multi-tasking. This position is an outstanding opportunity for a detail-oriented team player with a positive, enthusiastic, and customer-focused attitude. The Customer Service Representative - Retail reports to the Retail Customer Service Manager and will be part of an overall Call Center team.
 
Job Duties:

- Assist internet/catalog customers with questions via e-mail, telephone, system “Live Chat” and mail
- Provide sales support through cross-selling and up-selling products
- Follow-through with customer inquiries and requests/ document and record efforts in the process
- Ensure that our customer receives superior service
- Provide resolution to customers through communication and problem-solving skills
- Work effectively within a team-oriented environment
- Answering phones, functioning on the computer and providing customer assistance
- Order processing, issue resolution, selling ability, return processing
- Perform other functions and activities as directed by the Retail Customer Service Manager

Qualifications:


- High school diploma or equivalent required, college degree preferred
- 1-2 years customer service experience required, preferably in a high-volume call center
- Foreign language skills are a plus (Spanish preferred)
- Excellent computer skills and typing abilities with a high degree of accuracy
- Experience with internet research
- Independent and driven to create “Wins” from difficult and challenging situations
- Communication skills via phone, follow-up/documentation, conflict resolution and interpersonal
- Able to maintain a high level of energy and enthusiasm
- Able to simultaneously manage a high level of detail across multiple projects
- Flexibility to work a non-traditional schedule (to include days, evenings and weekends)


Pay rate minimum of $10/hr. Up to 20 positions available.

This position is a variable hour position-hours will vary depending on business needs.
 


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Sales & Marketing: Promotions
Marketing Street Team Member - Jacksonville Jaguars (Jacksonville, FL)

Summary: The Jacksonville Jaguars are looking for enthusiastic, positive, motivated, personable, outgoing women and men to be a part of a dynamic Jaguars Jax Pack street team. If you are looking to start a career in professional sports marketing, this could be a great entry-level opportunity for you. The Jax Pack street team members will play a big role in executing the grassroots marketing plan, and representing the Jaguars brand in the community at local and regional Jacksonville Jaguars events. This position is a part-time position paid on an hourly basis.

Duties and Responsibilities:

  • Represent the Jacksonville Jaguars at local and regional events, watch parties at sports bars, festivals, appearances and various other assigned events.
  • Support database collection efforts at every event and engage, interact with fans in a professional manner to answer any questions.
  • Generate information, new ideas and provide reports after each marketing event.
  • Distribute marketing collateral materials and promotional items at various events as assigned.
  • Operate and maintain promotional equipment including but not limited to, mobile promotional vehicles, inflatables, sales tables, survey area and other set-up elements.
  • Work with and support Jaguars mascot Jaxson de Ville, ROAR cheerleaders and D-Line appearances. 

Job Qualifications:

  • Motivated, personable, positive and great team player
  • Committed to ensuring superior customer service and professional attitude
  • Excellent verbal, written and listening skills
  • Ability to work flexible hours including weekdays, evenings and weekends        
  • Ability to carry up to 50 lbs. and participate in vigorous physical activity
  • All Jax Pack street team members must possess a valid driver’s license and provide their own transportation to events
  • Social media experience
  • Live and represent the Jaguars Brand

Jaguars Values (P.R.I.D.E.)The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about interning for the team.
  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team.
  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions.
  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships.
  • Excellent – you should be able to learn how to drive the team to achieve goals and results to improve performance.

Working for the JaguarsEver wondered what working for the Jaguars would be like or what benefits you might expect as a member of the team?   Of course, we have plans that offer customary benefits (like medical plans), but we also offer way more than the basics. We take P.R.I.D.E. in our employees and want you to be your best. We offer:

  • Learning Opportunities 

    • Through Jaguars University course offerings, you will receive the tools to succeed in business, such as training in budgeting, leadership and writing skills. 

    • Eligible employees have the opportunity for tuition reimbursement

    • We have a mentoring program with participation from senior staff

  • A Wellness Program, which includes:

    • Onsite gym

    • Onsite fitness classes

    • Discounted health club membership

    • Free lunch with input from a registered dietician

    • 4 employer-sponsored sports leagues

    • Weekly wellness tips

    • Fitness challenges

    • Fit Friendly Worksite Gold Achievement

  • Time for you

    • 17 PTO days for new full-time employees and a minimum of 10 paid holidays each year for full-time employees

    • Summer Fridays

  • We recognize and reward you 

    • We value your hard work and dedication and recognize outstanding work and actions through our Teammate of the Month Program.

    • Our Pride In Innovation Award recognizes the collaborative efforts of departments

    • Teambuilding events

  • We value diversity and communication

    • Our Jaguars Women in Business program is designed to give women the tools they need to lead and to succeed in business

    • Through our mentoring program, you have the opportunity to learn from one another  

  • We care about you and your family

    • Employees have access to an Employee Assistance Program, the NFL Lifeline and our “safe rides” program

    • We offer scholarship opportunities for your children and grandchildren

    • Our employees receive discounts from many of our vendors

    • We offer discounted tickets to our employees, and, if available, will provide tickets to our home games!

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been part of a street team before? If yes, please explain.
2. Do you have previous event experience? If yes, please explain.
3. Please provide a special talent or unique characteristic of yours, not typically found on a resume, and will help us get to know you better.


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Sales & Marketing: Client Relations/Customer Service
Member Relations Specialist - Jacksonville Jaguars (Jacksonville, FL)

Department:  Ticketing
Reports To:  Manager, Member Relations and Retention

Summary:  

The Member Relations Specialist’s main focus is to provide first-class customer service. This level of customer service is delivered through timely responses to customers. The Member Relations Specialist will bring to the Jaguars proactive and reactive relationship building strategies that will contribute to the ultimate increase in Season Ticket Member loyalty, customer satisfaction and the overall retention rate. The Member Relations Specialist will develop excellent relationships with the Jaguars Season Ticket Members and deliver customized communications, events, programs and benefits to the Jaguars most important fan.

Job Duties

  • Serve as the primary liaison for Jaguars customers
  • Provide to Jaguars customers a consistent and disciplined approach to support.
  • Implement frequent touch point programs designed to increase customer loyalty.
  • Meet or exceed daily call volume goals—typically between 50 and 75 outbound calls per day.
  • Use effective problem solving skills to address any customer concerns.
  • Meet or exceed yearly renewal and sales goals.
  • Assist with developing, coordinating and implementing Season Ticket Member events.
  • Collect payments from customers.
  • Assist with gift and ticket deliveries.
  • Collaborate with the sales team to meet and exceed customer service expectations.
  • Collect data and follow up with guests regarding the game day experience.
  • Accurately manage and update CRM database for Season Ticket Member accounts.
  • Act as the point of contact for Members during Jaguars games and other events; ensure resolution of any and all concerns, check-in with and visit Members in their seats, and help create a fun atmosphere for the Member and any accompanying guests.
  • Perform other duties as assigned by the Manager of Member Relations and Retention or any other person designated by the Jaguars.

Jaguars Values (P.R.I.D.E.)The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about interning for the team.
  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team.
  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions.
  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships.
  • Excellent – you should be able to learn how to drive the team to achieve goals and results to improve performance.

Job Qualifications

  • Bachelor’s degree from an accredited university.
  • 1-2 years of customer service and sales experience preferred.
  • Proven experience of using relationship-building to increase over-the-phone, written and in-person sales.
  • Knowledge of accounts receivable and accounts payable practices.
  • Demonstrated ability to develop and maintain relationships with customers.
  • Excellent verbal and written communication skills.
  • Excellent problem-solving skills.
  • Ability to work long and flexible hours, including evenings, weekends, and holidays.
  • Must be well organized, creative and customer service oriented. 
  • Demonstrated public speaking and presentation experience.
  • Clear and effective written communication skills.
  • Flexibility and adaptability to work with customers from varying backgrounds.

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have 1-2 years of sales experience?
2. (Yes/No) Do you have 1-2 years of customer service experience?
3. What are your salary expectations for this position?
4. (Yes/No) Do you have experience making outbound and receiving inbound phone calls?
5. (Yes/No) Are you comfortable with making 70 outbound calls per day?
6. (Yes/No) Do you have experience with Archtics Ticketmaster System?
7. (Yes/No) Do you have experience with a CRM system?


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Sales & Marketing: Game Operations/Presentation
50/50 Raffle - Game Day Staff - Kansas City Chiefs (Kansas City, MO)

Position Profile: 50/50 Raffle – Game Day Staff

Department: Finance

Reports to: Controller

JOB SUMMARY:   The Kansas City Chiefs are looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2015 season and select special events (i.e. American Royal Bar-B-Que, Concerts, etc…).   

ESSENTIAL ACCOUNTABILITIES:

  1. Approach fans pre-game and in-game to explain the details of the 50/50 raffle program.

  2. Accurately handle the sale and distribution of the tickets, following program requirements.

  3. Answer questions fans may have about the program.

  4. Turn in all cash and tickets several times throughout and at the end of gameday.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Must have a High School Diploma or equivalent education, 18 or over.

  2. Prior experience handling cash.

  3. Ability to interact positively with large fan base.

  4. Must be detail oriented and have strong organizational skills.

  5. Above average verbal communication skills.

  6. Strong sales skills.

  7. Candidates must be willing to work nights, weekends and holidays if necessary.

  8. Must be able to work in a variety of weather conditions.

  9. Must be able to walk up and down numerous steps and long distances in parking lot and stadium complex.

This position requires an outgoing personality and a passion for raising money for local charities. 

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have an outgoing personality and a passion for raising money?
2. Yes/No: Do you have prior experience handling cash?
3. Yes/No: Are you able to work in a variety of weather conditions?
4. Yes/No: Do you have the ability to walk up and down numerous stairs in the stadium?


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Sales & Marketing: Client Relations/Customer Service
Guest Services Event Staff - Miami Dolphins (Miami Gardens, FL)

SUMMARY:  Provides guest satisfaction at Guest Relations areas throughout the stadium.

 

 ESSENTIAL FUNCTIONS:

  • Greet each guest personally in a first class manner.
  • Adhere to the G.U.E.S.T. and L.E.A.R.N. acronyms.
  • Main responsibility is to assist patrons with their overall game day experience, providing resolutions with challenges, answering questions, giving directions, etc.

·         Be completely knowledgeable of all Stadium information, as well as other related partners.

  • Assist guests with questions and forward their comments/questions to the appropriate individual(s) in a timely manner.
  • Providing current event information to guests.
  • Reports incidences and violation of Stadium policies to supervisor or Command Post
  • Manage crowd control
  • Be an effective liaison between the stadium and its guests.
  • Respond to guest requests.
  • Create favorable memories for all guests.
  • Maintain smoke free areas
  • Adhere to the positions proper uniform and conduct standards.
  • Other related duties as assigned.

 

ESSENTIAL REQUIREMENT:

·         High School Diploma or GED

·         Customer service background helpful, but not necessary.

·         Problem solving skill helpful.

·         Ability to communicate effectively.

·         Ability to work nights, weekends, and holidays.

·         Bilingual English/Spanish beneficial.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Sales & Marketing: Database Marketing/Analytics
Manager, Ticket Analytics - Miami Dolphins (Miami Gardens, FL)

Primary Responsibilities:

 

  • Forecast customer demand for season, group, and individual game tickets based on current season status and availability of each section.

  • Analyze secondary ticket sales market prices and fulfillment.  Provide daily/weekly reports analyzing the individual sales market.

  • Create an ongoing analysis of the Dolphins ticketing price elasticity of demand and recommend ticket prices based on findings.

  • Develop, analyze, and monitor new, routine, and ad hoc reports. Provide analytical support when compiling and reporting information.

  • Develop forecasting models to help determine probable outcomes for many areas of the business including, but not limited to, attendance, concession purchases, parking, marketing ROI, member retention, and lead prioritization.

  • Collaborate and work effectively with all departments to establish reliable and meaningful reporting standards.

  • Compile weekly executive sales summaries and forecasts of season tickets, suites, and corporate sales for use by senior management and department heads.

  • Track ongoing ticket sales and historical comparisons of all teams in the NFL. Provide periodic reports showing performance against industry standards.

  • Serve as an information resource to ticket operations and ticket sales on historical data, ticket forecasting, and pricing models.

  • Provide quantitative support for membership programs, at-risk scorecards, and retention analytics.

  • Provide analysis and benchmarking against league performance thresholds.

  • Perform other related duties and responsibilities as assigned from time to time.

Qualifications:

  • Bachelor’s Degree required; Business Administration with emphasis in Statistics, Finance, Economics, or Mathematics preferred

  • 3-5 years related experience required.

  • Strong knowledge of regression analysis and other statistical methods

  • Experience creating pricing models preferred

  • Outstanding analytical and problem-solving skills

  • High proficiency with Excel, including ability to build complex spreadsheet models, run pivots, macros, v-lookups and other advanced functions

  • Experience with statistical software packages (SAS, SPSS, r)

  • Strong work ethic and high intellectual curiosity

  • Works well with co-workers and supervisors in a team environment

  • Able to work flexible hours including evenings, weekends, and holidays


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Sales & Marketing: Database Marketing/Analytics
Business Analytics Sponsorship Coordinator - New Orleans Pelicans (New Orleans, LA)

The New Orleans Saints and Pelicans are looking for a very smart, analytical, dedicated problem solver to join our growing Business Analytics team and work with two professional sports franchises.  Enthusiastic, qualified applicants should be interested in supporting all areas of Sponsorship, including: customer relationship management (CRM) training and system administration, market research and crafting proposals, service support, scheduling, and relationship building, rate card optimization.

If you are motivated, bright, willing to work hard, looking to enhance your career in the sports industry, and think we’d be a good match for one other, we’d enjoy getting to know more about you.

Reports to: Director, Business Analytics

Responsibilities:

Specific duties include, but are not limited to:

•            Assist with CRM inventory structure, management, & fulfillment scheduling with Stone Timber River software

•            Rate card optimization analysis and benchmarking

•            Importing, tracking, and sharing relevant Digital and Social media engagement

•            Conduct CRM new hire training, along with ongoing supplemental user training and adoption

•            Assist management team with maintaining updated and accurate sales and retention pipelines

•            Ongoing CRM system enhancements with a focus on efficiency, usability, and workflows

•            Using Scarborough data to identify prospects and help build sales and renewal proposals

•            Using Comscore internet software for competitor analysis and strategy

•            Serve as point of contact for all internal sponsorship reporting and dashboarding

•            Handle all NFL and NBA league mandated reporting requirements

•            Provide data and insights to service team to deepen partner relationships (year end recaps, etc)

•            Harness CRM to increase level of in-season relationship building, support, and data sharing

•            Use CRM system to streamline coordination of game day efforts between sponsorship and Game Presentation

•            Serve as point of contact for all internal sponsorship reporting and dashboarding

•            Design other surveys and conduct primary market research

•            Sponsorship email effectiveness study and optimization

•            Assist and support additional facets of Data Analytics department as needed

•            Other ad hoc projects as assigned

Knowledge, Skills and Abilities (KSA):

•             Bachelor’s degree in business, marketing, computer science or a related field

•             Strong interpersonal, communication, and cross-departmental interaction skills

•             Experience presenting sales proposals and/or client support fulfillment

•             Familiarity with market research techniques and data structure

•             Demonstrated data analysis skills with track record of detail orientation

•             Proficient in Microsoft Excel, Outlook, and Power Point

•             Strong ability to multi-task

•             Determined problem solver

•             Basic knowledge of relational databases

Preferred Skills:

•             Experience with Scarborough market research software

•             Experience with customer relationship software, particularly Microsoft Dynamics CRM

•             Experience with Comscore web competitor data analysis

Working Conditions:

•             Typical office environment

•             Must be able to sit and work at a computer 80% of the day

•             Must be able to get around arena to assist with surveying during events/gamedays

•             Working schedule/hours will ebb and flow with NBA/NFL schedules, and will include working some late hours, holidays, nights, and weekends

•             Must be able to lift 20 pounds for general office needs

No phone calls or emails accepted. Please submit your application online through this website.  You will contacted by the hiring manager should your qualifications and experience meet the job requirements. 


Note: This position was originally posted on the Saints Pelicans employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Saints Pelicans employment site.

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Sales & Marketing: Corporate Sponsorship Sales
Corporate Sales Account Executive - New Orleans Saints/Pelicans (New Orleans, LA)

The New Orleans Pelicans and New Orleans Saints are seeking an experienced sales person to join our Corporate Partnership team as an Account Executive.  The successful candidate will be responsible for sales of sponsorship assets including but not limited to the following team advertising elements and programs: TV, radio, internet, print, publications, promotions, suites and ticket sales included in partnership packages.

In addition to sponsorship sales, this position will have a strong emphasis on driving revenue and/or covering expenses for many of the company’s current and potential community outreach programs and other franchise priorities. A general summary of job responsibilities follows.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 The Account Executive will have responsibility, as a member of the Corporate Partnership Sales staff, to generate sponsorship revenue for the franchise, reporting to the Director of Corporate Partnerships. As such, this person will be responsible to create new sponsors by prospecting and developing new leads as well as maintaining a positive relationship with existing partners for the purpose of annual renewals and up-sales opportunities.

  • Assigned Accounts -- Prior to joining the company, the Director of Corporate Partnerships will create a prospect list for the new sales staff member.

  • New Account Development – Individual will have responsibility for creating and developing new leads, within the parameters established by the Director of Corporate Partnerships.

  • Sales Goals – The Account Executive will be presented with specific sales goals by the Director of Corporate Partnerships and evaluated annually (and semi-annually) on the progress of accomplishing those goals.

  • Reports – The Account Executive will be responsible for submitting written weekly status reports, yearly sales projections, attending weekly sales meetings and other duties assigned by the Director of Corporate Partnerships Sales.

  • Game /Event Attendance Requirements: The Account Executive will be required to attend team events/home games and at times away games and out of town sales appointments when approved by management.

  • Approval Process: Obtain approvals prior to corporate partner presentations/proposals from supervisor.

  • Presentations: Prepare and present proposals to corporate decision makers in a professional manner.

  • Teamwork: Work closely with other team members on the corporate partnership sales and service teams to achieve departmental goals and objectives.

  • Organizational Goals: Assist and support the cross organizational goals of the other departments – season ticket sales, marketing, community investment, etc. -- to ensure that their programs and strategic plans are being incorporated into the proposals of our corporate partners and prospects.

  • Professional Conduct: Strive to ensure that all elements of our agreements are delivered in a first class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization.

  • Expense Management: Expense accounts and budgets related to the implementation and execution of each corporate partnership agreement;

  • Franchise Mission Statement: Support the franchise mission statement, vision and values by exhibiting excellence, competence, collaboration, innovation, respect, empowerment of others, commitment to our community outreach programs, accountability and ownership of work.

  • Other duties may be assigned.


EDUCATION/JOB REQUIREMENTS:

  • College degree required

  • 5-7 years of sales/client services experience; team, media or sports experience required

  • Marketing and promotions background a plus

  • Ability to effectively communicate, both orally and written

  • Highly organized and able to manage multiple priorities and projects while working with many categories of clients

  • Proficient in Microsoft Word, Microsoft Excel and PowerPoint

  • Ability to work nights, weekends and holidays

  • Performs any other duties as assigned by the Director and Vice President of Corporate Partnerships

  • Strong interpersonal skills are required and the ability to work independently is a must

Applications must be submitted through Teamwork. Please do not mail or email resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The Pelicans are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Pelicans will not discriminate in violation of the law on the basis of race, color, sexual orientation, gender, age, religion, national origin, physical or mental disability, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Pelicans are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law.  If you feel you need an accommodation for a disability, please inform us.  Requests for accommodation will be evaluated on a case-by-case basis.  If you request an accommodation, it is essential that you participate fully in the interactive process.

           


Note: This position was originally posted on the Saints Pelicans employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Saints Pelicans employment site.

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Sales & Marketing: Business-to-Business Sales
Director, Corporate Partnerships - Philadelphia Eagles (Philadelphia, PA)

Organizational Overview

The Philadelphia Eagles, under its current leadership, have quickly become known as one of the more aggressive and progressive organizations in professional sports.  It is an organization succeeding on many fronts.

The executive offices of the Eagles' organization are located in the NovaCare Complex.  This spectacular 108,000-square-foot-facility offers the very best in terms of space, amenities, care, and effort put forth for the players, coaches and staff of the Eagles' organization.

Lincoln Financial Field is one of the premier sports and entertainment facilities in the United States.  This stadium is managed and operated by the club, creating new opportunities and challenges for the organization.

Position Summary

The Director, Corporate Partnerships role will identify and develop new corporate partner relationships, utilize creativity and negotiation skills to close significant new corporate partnerships, and work with Corporate Services team to implement corporate partner programs, promotions and game day activities.   This position reports to the Vice President of Corporate Partnerships.

Position Responsibilities

·         Prospect, establish and research leads to develop corporate relationships (critical in cultivating new business).

·         Move quickly to build lead lists, qualify prospects, and determine partnership viability.

·         Manage and maximize Corporate Sales inventory.

·         Utilize creativity to build customized partnership proposals with a focus on B2C and B2B strategies for prospective clients.

·         Build upon existing relationships and grow these deals over time.

·         Develop promotional extensions to further the brand marketing objectives of our partners and the Eagles organization.

·         Coordinate corporate partner presentations and all related responsibilities, including collateral and audio/visual resources.

·         Direct and assist the assigned Corporate Services Coordinator on follow through on corporate programs to ensure fulfillment of commitments.

·         Manage corporate account renewals.

·         Assist with presentation of games and special events for Corporate Partners.

·         Meet/exceed sales goals

·         Handle other duties as assigned by the SVP, Business or other Executive

Desired Competencies

Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.

Adaptability - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

Managing Processes - Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow.

Organizational Ability - Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.

Qualifications

·         8 + years previous professional sports related sales and/or media sales experience preferred.

·         A proven track record of success with experience in prospecting and negotiating deals worth $500,000 or more.

·         Bachelor’s degree required. Event and promotions experience is required.

·         Demonstrated knowledge of practices and principals of sales and marketing required.

·         Demonstrated ability to develop relationships with potential corporate clients required.

·         Excellent verbal and written communication skills required.

·         Ability to demonstrate full use of PowerPoint and other presentation / proposal formats.

·         Creativity – a track record of unique concepts, campaigns or promotional extensions which can be attributed to you.

·         Strong presentation and public speaking skills

·         Flexible to work weekends and holiday depending on the unique NFL and Event schedule at Lincoln Financial Field

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 8 years of sports related sales and/ or media experience?
2. Do you have a proven track record of success with experience in prospecting and negotiating deals worth $500K or more? Please explain.
3. Do you have a Bachelors Degree?


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Sales & Marketing: Internet Marketing
Manager, Digital Marketing - USA Football (Indianapolis, IN)

Summary: If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels.

Qualifications:

Education: Bachelor’s degree is required (degree in marketing or journalism preferred)

Experience: At least 3 years of experience in marketing or related field.  Proven success designing and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns is required. Demonstrable experience in the following is required: optimizing landing pages and user funnels, running A/B and multivariate experiments, setting up and optimizing Google Adwords campaigns, and setting up and executing email marketing campaigns (Exact Target software experience preferred). .   

Skills: In addition to required digital marketing skills, candidates must be highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.  Strong analytical skills and data-driven thinking are necessary.  Excellent creative, strategic, analytical, organizational and oral communication skills are also required.  Relevant software skills - website analytics tools (e.g.., Google Analytics, Adobe Analytics) and a working knowledge of ad serving tools (e.g.., DoubleClick). Working knowledge of HTML, CSS, and JavaScript development and constraints is preferred. Candidates must be up-to-date with the latest trends and best practices in online marketing and measurement.

Duties and Responsibilities: 

  • Plan and execute all web, SEO/SEM, marketing database, email, and display advertising campaigns
  • Design, build and execute email marketing campaigns
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Note:

Full-time, exempt position located in USA Football’s Indianapolis office

Must pass a background screening and provide professional references

NO PHONE CALLS - UNSOLICITED CALLS AND EMAILS WILL NOT BE RETURNED

About USA Football
USA Football, the sport’s national governing body in the United States, leads the game’s development, inspires participation, and creates a better and safer experience for youth, high school and adult amateur players. USA Football's leading program is Heads Up Football - a national initiative that encompasses coaching education and medically-endorsed standards rooted in education to change coach and player behavior for the better, reducing injury and advancing safer play. USA Football delivers hundreds of football training events annually to support its mission. The non-profit, Indianapolis-based USA Football is the exclusive youth football development partner of the NFL and each of its 32 teams.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you met the experience requirements listed above? Does your resume or cover letter detail your specific technical experience?


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Sales & Marketing: Client Relations/Customer Service
Director, Business Operations and Executive Entertainment - Washington Redskins (Ashburn, VA)

The Washington Redskins seek a highly organized and experienced professional with strong corporate knowledge and relationships in the Washington Region to join the Suite Sales Team.  Candidate will develop new leads for Suite Sales.  Additionally, this person will be responsible for selling single game corporate memberships which include executive tickets.  This position will primarily work out of Redskins Park located in Ashburn, VA, but the selected candidate must also be able to commute to FedExField Stadium in Landover, MD and attend any number of networking or association events at any given time.

Job Duties include but are not limited to the following:

  • Sell corporate suites, single game hospitality packages, Touchdown Club memberships, and higher end club seating
  • Attend various regional business functions to gain leads and assist in networking on behalf of existing clients
  • Manufacturing corporate prospects in conjunction with Manager of Business Development
  • Making targeted calls, writing specific letters and e-mails to build sales pipeline
  • Booking prospect meetings

Requirements:

  • College degree
  • Experience selling premium products/services to high net worth individuals and/or large corporations
  • Must be able to attend networking functions on evenings and weekends
  • Minimum two years sales/service experience preferably in the sports industry
  • Previous ticket sales experience in Suite or premium seats preferred

Characteristics:

  • Professional demeanor, with ability to communicate clearly to executives at all levels (both internal and external)
  • Ability to work within a team and sharing environment across all service lines while still being responsible for individual sales goals
  • Detail oriented with ability to multi-task and meet demanding deadlines
  • Ability or work independently-take initiative, recommend solutions and make informed decisions
  • Ability to research, analyze and report information in an accurate and clear manner

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please reply with a resume, cover letter and salary requirements.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.


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Sales & Marketing: Premium/Suite Sales
Premium Seating Account Executive - Washington Redskins (Landover, MD)

The Washington Redskins are seeking a highly motivated, energetic sales professional to join the Premium Seating Sales staff as an Account Executive.

Principal Job Functions:

  • Sell Club and Dream season ticket memberships
  • Provide world-class customer service to current Club and Dream Season Ticket Holders
  • Maintain detailed records of all correspondence
  • Perform other duties as assigned

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of two (2) years sales experience required
  • Demonstrated proficiency in Microsoft Word and Excel
  • Above average telephone and communication skills required
  • Excellent time management and organizational skills required
  • Prior ticket selling experience desired
  • Experience with Archtics or CRM system a plus
  • Ability to work game days, special events and weekends if necessary

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please reply with a resume, cover letter and salary requirements.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.


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Sales & Marketing: Ticket Sales
Part-Time Sales Representative - Washington Redskins (Landover, MD)

The Washington Redskins are seeking highly motivated, energetic professionals to join their Ticket Office on a part-time basis as a Ticket Sales Representative.

This position will report to: Sales Manager

Job Responsibilities:

  • Makes outgoing calls to customers and prospects relating to various ticket marketing initiatives
  • Updates accounts on the Archtics Ticketing System
  • Assist with the collection process of accounts
  • Participates in various sales events as assigned
  • Support the Ticket Office as needed

Job Requirements:

  • Bachelor’s degree preferred
  • Minimum of one (1) year of customer sales experience
  • Experience with Archtics Ticketing System a plus
  • Prior ticket sales experience with a pro-sports organizations/teams a plus
  • Excellent written and oral communication skills
  • Strong customer service and interpersonal skills
  • Assertive, competitive, passionate and goal oriented
  • Strong work ethic and a desire to build a career in sales
  • Possess a friendly, professional and confident demeanor
  • Experience with Microsoft Excel, Word and PowerPoint
  • Excellent time management and organizational skills required

Compensation:
Hourly pay + commission

Hours per week:
Preferred 28 hours per week

If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply now. No relocation costs shall be covered.

The Washington Redskins are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO I have experience in sales
2. YES/NO I have previously applied/interviewed for this position
3. YES/NO I live in the MD/DC metro area


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