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Current available jobs in Information Systems/Technical:





Information Systems/Technical: Technical Support/Help Desk
Desktop Support Specialist - Dallas Cowboys Football Club (Arlington, TX)

DEPARTMENT:  Information Technology

REPORTS TO: Desktop Support Manager

SUPERVISES:  N/A

STATUS: Non-Exempt

PRIMARY LOCATION: AT&T Stadium, Arlington, TX 

SUMMARY

Qualified candidate needed to serve as Desktop Support Specialist in the Information Technology department of the Dallas Cowboys 

ESSENTIAL DUTIES AND RESPONSIBILIITES

  • Provides support to Cowboys staff for technology related issues

  • Manages escalation of major issues to third party support personnel

  • Performs maintenance of hardware and software on desktops and laptops

  • Maintains technical proficiency on all Cowboys end-user computing platforms: personal computers and laptops, Windows 7, XP, Mac OSX, Microsoft Office, internet applications, scouting system, accounting applications, CRM, and other customized applications

  • Mac OSX Server, and Xsan administration

  • Supports Dallas Cowboys retail technology: Microsoft Dynamics RMS, SQL Server, and other custom integration software.

  • Assists with large hardware and software installations

  • Logs new calls, updates and status changes in Help Desk call management portal

  • Oversees IT hardware inventory and refresh program for corporate desktops and laptops.

  • Manages and updates documentation of standard procedures

  • Other duties as assigned

  • Participate in day-of-game and after-hours support rotation schedules

JOB REQUIREMENTS: Must meet the following minimum requirements:

  • Minimum of a 4-year Bachelor’s degree or educational equivalent

  • Minimum 2 years previous experience in an Information Technology support position

  • Excellent general computer skills in a Microsoft Windows environment

  • Ability to work well with people in a support and training role

  • Ability to effectively diagnose and repair computer hardware and software problems on site and remotely.

  • Understanding of computer networking concepts

  • Ability to explain basic concepts or procedures in a clear, concise, easy-to-understand manner for a large and diverse customer base who utilize a wide variety of in-house developed and off-the-shelf applications

  • Possess high degree of discretion, integrity, professionalism, and accountability for area of responsibility and related results

  • Minimum physical requirements: able to travel to and gain access to various areas of the stadium for prolonged periods of time during games and events; able to lift and transport up to 50 pounds

  • Display professional image and demeanor

  • Ability to travel as needed

  • Bilingual in English/Spanish a plus                                              

  • Ability to work flexible hours including evenings, weekends, holidays and extended hours as needed

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least two years previous experience in an Information Technology support position?


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Information Systems/Technical: IT Database Management/Services
Database Administrator - Dallas Cowboys Football Club, Ltd. (Irving, TX)

The Dallas Cowboys Football Club is seeking a candidate with mid-to-high level Microsoft SQL database administration skills to perform database creation and configuration, performance tuning, set access and security levels, writing queries, routine data maintenance, and integrity checking. 

ESSENTIAL DUTIES AND RESPONSIBILIITES

  • Set up and install databases, including test, development, and production environments.
  • Evaluate and install service packs.
  • Monitor database “health:” availability, reliability, performance, capacity planning, clustering/failover testing.
  • Provide performance tuning:  indexing, compression, drive distribution, load balancing, replication.
  • Monitor and remediate disk space usage.
  • Setup and maintain accounts, access levels, and security.
  • Perform routine data maintenance:  re-indexing, integrity checking, database shrinking, log file monitoring.
  • Develop, document and implement standard procedures for all DBA tasks:  Perform disaster recovery planning and testing.
  • Support Data Transformation Services / trouble shooting.
  • Support SQL Scheduler:  job setup, execution, and monitoring.
  • Collaborate with application support and network administrators on hardware/infrastructure requirements for databases, business application software systems, SAN, and on backup and recovery strategies.
  • Maintain SQL software versions at supportable release levels.  Coordinate upgrade and service pack installation schedules.
  • Provide data model, view and table descriptive information to end users and technical analysis upon request.
  • Collaborate with Internet/Intranet teams on database and application interface/integration issues.
  • Perform after hours and weekend on-call support, as needed.

JOB REQUIREMENTS (Must meet the following minimum requirements):

  • Preferred Microsoft Certified Database Administrator (MCDBA).
  • Strong SQL Query and SQL Server Reporting Services (SSRS) skills.
  • 4 – 5 years of experience with Microsoft SQL database administration in a production environment.
  • Ability to translate technical issues, requirements, limitations and parameters for management and staff and to understand business work processes and business impact.
  • Skilled in analysis, observation and interpretation of technical information.
  • Knowledge of other relational databases, data modeling, client-server, networked environments, SAN, Windows, Windows 2000+ administration, MS Office, .NET programming, report generator tools, and web technologies.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Excellent communication (written, oral, and interpersonal) skills.
  • Experience with the following Microsoft technologies a plus:
    • SQL Server Analysis Services (SSAS)

    • SQL Server Integration Services (SSIS)

    • Internet Information Services (IIS)

    • Microsoft Dynamics CRM

    • .NET

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Information Systems/Technical: Technical Services Management
Game Day Support Services Information Technology - Miami Dolphins (Miami Gardens, FL)

SUMMARY:  Responsible for providing user support services as defined by the IT Services Desk Coordinator .  User support can include troubleshooting mobile devices, tablets, TV’s, point of sale tills, scanners, etc..  The role will require weekend work and times will be based on the stadium’s event calendar, with a focus on the Miami Dolphins football schedule.

 

 

ESSENTIAL FUNCTIONS:

Solutions Support & Services:

  • Provide user technical support for hardware devices, software solutions and/or end point support services
  • Proficient with hardware troubleshooting, software, diagnostics tools.
  • Assist supporting users needs
  • Responsible for documenting all work performed and adhering to the Information Technology Policies & Procedures.

 

Technical Awareness:

  • Highly skilled in the technology needed for the specific project assignment
  • Leverage with the internal/external resources to provide optimal technology solutions

 

 

ESSENTIAL REQUIREMENTS:

  • Enrolled in an advanced curriculum relating to Information Technology or MIS
  • Skilled and experienced in working with Windows and /or specific hardware devices, as dictated by the project assignment
  • Able to manage various tasks and business needs as needed
  • Posses excellent communication and writing skills
  • High level of professional and presentation

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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Smartphone support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Smartphone support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


Apply for this position      |      Go back job listings


 

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