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Current available jobs in Information Systems/Technical:




Information Systems/Technical: E-Commerce
E-COMMERCE MANAGER - Green Bay Packers, Inc. (Green Bay, WI)

Classification: Exempt; Salary

Level: Level 1; Full-time  

Location: Green Bay, Wisconsin

Reports to: Director of Retail Operations

Supervises: This position has supervisory responsibilities.

JOB DESCRIPTION

Summary/Objective:

This position is responsible for developing, managing & executing strategies for the Packers Pro Shop ecommerce sales channel. This includes analytics, marketing campaigns, initiatives and programs to drive on-line sales growth. This person manages the retail website and ensures site development projects proceed and launch on schedule, as well as addressing and resolving issues in regards to the administrative interactions with the website. 

Job Responsibilities:

  1. Create and identify strategies for long and short term ecommerce growth opportunities. Assist with online sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and promotion programs.

  2. Gain a deep understanding of the competitive landscape, consumer purchase habits and behaviors that will help drive the business.

  3. Develop promotional calendars to support product introductions and seasonal/holiday sales.

  4. Develop and implement strategies to increase customer acquisition, re-engagement and lifetime value.

  5. Road-map and manage all site improvements, fixes and upgrades.

  6. Negotiate third-party/agency relationships.

  7. Managing collaboration between IT Resources both internal and external, to identify and execute the strategic vision across ecommerce platform.

  8. Craft and develop the ecommerce site strategy to hit the yearly corporate sales objectives.

  9. Work to analyze and improve the purchase journey, customer retention and acquisition.

  10. Work with customer service and warehouse to ensure a good customer experience.

  11. Work closely with buying team to develop product brand content for website.

  12. Manage the product merchandising strategy on the site to maximize product   performance, personalization, site conversion and profitability.

  13. Manage website content for various device types including management and merchandising of the in-suite delivery version of the site for game day. 

  14. Manage and provide reporting for key performance indicators. Offer key insights for site merchandising strategies that support inventory planning and strategy.

  15. Monitor key performance indicators on the website and develop plans to improve them.

  16. Supports in the management of the ecommerce annual roadmap and manages the ecommerce team.

Qualifications:

  1. Bachelors’ degree in Marketing or related field required. 

  2. 7+ years’ experience in ecommerce business operations with a minimum of at least 3 years in a management role with sales and budget responsibilities.

  3. Strong knowledge of ecommerce related business processes both front and back end.

  4. Technical knowledge of web technologies, order processing systems, other software functions related to ecommerce.

  5. Experience with project management related to IT systems.

  6. Knowledge of using analytics platforms, analyzing and measurement of campaign results.

  7. Budget-management skills and proficiency.

  8. Thorough understanding of the technology landscape as it relates to ecommerce.

  9. Background must include strong quantitative and analytical skills along with a strong understanding of A/B or multi-variant testing.

  10. Background must include a detailed understanding of e-mail marketing operations, platforms, technology, campaign performance metrics and deliverability issues.

  11. Must have excellent written and verbal communication skills, along with outstanding project and vendor management skills. Strong editing, proof reading, organizational, interpersonal skills required. Must be detail-oriented and set high standards for quality.

  12. Ability to interact and work effectively across functional groups, collaborating with team members is essential, as is the ability to navigate internal resources to generate results.

  13. Must be an independent self-starter with a sense of urgency, proven results orientated, initiative and an affinity for producing consistently high-quality work and yield in a manner that exceeds expectations. The capacity to juggle multiple priorities effectively within a fast-paced environment is critical. The successful candidate is a creative thinker with critical analysis and problem-solving skills, along with flexibility/adaptability and the ability to think on your feet.

  14. Experience working with Microsoft Office, Magento, Google Analytics, Google Adwords (and various paid search platforms), Hawk Search, i-Parcel, Counterpoint and Adobe Photoshop a plus.

  15. Experience with HTML.

Physical Demands and Work Environment:

  • Ability to sit for extended periods of time.

  • Ability to remain in a stationary position for periods of time.

  • Ability to focus on projects for periods of time.

  • Ability to reach, stoop, and lift on a frequent basis.

  • Occasionally lift and carry up to 25 pounds.

  • Operates in a professional office environment.

  • Role routinely uses standard office equipment.

Deadline: Please submit a cover letter and resume by Friday, May 5th, 2017.


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Information Systems/Technical: Network Administration/Services
IT - System Analyst Intern - Indianapolis Colts (Indianapolis, IN)

IT - System Analyst Intern

Provide maintenance of the computer desktop and server environment by analyzing requirements, resolving problems, installing hardware and software solutions, while supporting the end user. Assist with the internal support of company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, PC maintenance, new installs, upgrades and configurations. Room for role expansion as experience dictates. 

Responsibilities:

·         Provide helpdesk support and resolve problems

·         Monitor and respond quickly and effectively to helpdesk requests received

·         Modify configurations, software default settings, etc. for the local workstation, printers and network devices

·         Utilize and maintain the helpdesk tracking software

·         Documentation and logging of internal procedures and processes

·         Assist with onboarding of new users

·         Install, test and configure new workstations, peripheral equipment and software

·         Maintain inventory of all equipment, software and software licenses

·         Manage PC setup and deployment for new employees using standard hardware, images and software

·         Assign users and computers to proper groups in Active Directory

·         Perform network related configuration and troubleshooting

·         Windows and VM server management/deployment

Basic Requirements:

•         Current college student or graduate with IT Focus

Preferred Requirements:

•         Bachelor’s Degree in Information Systems or related field & IT certifications

Position Type: Yearly - Intern

Job Type: Entry 


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Information Systems/Technical: Technical Support/Help Desk
Part-Time IT Service Desk - Kansas City Chiefs (Kansas City, MO)

The Kansas City Chiefs Information Technology department is seeking a part-time employee to assist with general help desk activities. This position is typically year-round with an anticipated four-day work week. We have some flexibility regarding the weekly schedule and will take into account the academic demands of a student. Due to the fact that we are a twelve-month operation with no off-season‚ year-round residency in the Kansas City metropolitan area is required.

Transportation will be the applicant′s responsibility. The position will be based out of the Kansas City Chiefs Training Facility with some work performed off-site at our sister company, Hunt Midwest Enterprises. The position also requires up to a week of travel in July/August for training camp in St. Joseph‚ MO. Pay starts at a rate of $15.00 an hour. Any overtime hours (those hours worked in a week that exceed 40 hours) will be paid at a rate 1½ times the base hourly rate. All supplies‚ equipment, and travel expenses are provided‚ covered, or reimbursed.

Please note that there is potential (though not guaranteed) for this position to turn into full-time employment. This would depend on the performance of the candidate and the future needs of the department.

ESSENTIAL ACCOUNTABILITIES:

1.      Monitor our Service Desk application for any and all incoming requests from our football and administrative staff

2.      Provide technical support and training to end users as-needed

3.      Assist with installation‚ relocation‚ troubleshooting, repairs and upgrades of new and existing equipment (laptops, desktops, cell phones, tablets, copiers, printers, etc.)

4.      Install and upgrade desktop operating system and application software (Microsoft Windows, Microsoft Office Suite, Adobe Acrobat, etc.)

5.      Perform backups‚ conduct audits‚ and rotate tape generations‚ both on and off-site

6.      Monitor inventory levels of supplies (toners, cables, adapters, etc.)

             

COMPETENCIES

1.      Customer Service – Exhibits patience, calm, and professionalism in dealing with end users at all times.

2.      Communication Skills – Able to speak and write clearly and effectively.

3.      Analytical Skills – Able to synthesize information to develop solutions that are effective and timely.

4.      Technical Skills – Able to work with numerous types of hardware and software; strives to continuously build knowledge and skills; shares knowledge with others to build competency.

 

PHYSICAL REQUIREMENTS:

1.      Occasional lifting of laptops, desktops, printers, and other equipment.

2.      Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

·         High School Diploma or equivalent

·         Applicant would preferably have (or be seeking to complete) a degree in Information Technology

·         Customer service and communication skills are imperative.

·         Should have strong analytical skills as pertains to troubleshooting and problem resolution.

·         Must be able to communicate clearly and concisely.

            NO PHONE CALLS, PLEASE! 


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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