| Current job openings | My Account - TeamWork Online | Mobile

Current available jobs in Information Systems/Technical:

Information Systems/Technical: Technical Support/Help Desk
Part-Time IT Service Desk - Kansas City Chiefs (Kansas City, MO)

Position Profile: Part-Time IT Service Desk

Department: Information Technology

Reports to: IT Service Desk Manager


The Kansas City Chiefs Information Technology department is seeking a part-time employee to assist with general help desk activities. This position is typically year-round with an anticipated work day of four to five hours per day‚ five days a week. We have some flexibility regarding the work schedule and will take into account the academic time demands of a student. 
Transportation will be the applicant′s responsibility. The position will be based out of the Kansas City Chiefs Training Facility with some work performed off-site at our sister company, Hunt Midwest Enterprises. The position also requires up to a week of travel in July/August for training camp in St. Joseph‚ MO. The position starts at a rate of $14.00 an hour with an increase to $15.00 an hour following a 60-day probationary period. All supplies‚ equipment, and travel expenses are provided‚ covered, or reimbursed.
Please note that there is potential (though not guaranteed) for this position to turn into full-time employment. This would depend on the performance of the candidate and the future needs of the department.

1. Monitor our Service Desk application for any and all incoming requests from our football and administrative staff
2. Provide technical support and training to end users as-needed
3. Assist with installation‚ relocation‚ troubleshooting, repairs and upgrades of new and existing equipment (laptops, desktops, cell phones, tablets, copiers, printers, etc.)
4. Install and upgrade desktop operating system and application software (Microsoft Windows, Microsoft Office Suite, Adobe Acrobat, etc.)
5. Perform backups‚ conduct audits‚ and rotate tape generations‚ both on and off-site
6. Monitor inventory levels of supplies (toners, cables, adapters, etc.)
1. Customer Service – Exhibits patience, calm, and professionalism in dealing with end users at all times
2. Communication Skills – Able to speak and write clearly and effectively
3. Analytical Skills – Able to synthesize information to develop solutions that are effective and timely
4. Technical Skills – Able to work with numerous types of hardware and software; strives to continuously build knowledge and skills; shares knowledge with others to build competency

1. Occasional lifting of laptops, desktops, printers, and other equipment
2. Light office duties and activities


• High School Diploma or equivalent
• Applicant would preferably have (or be seeking to complete) a degree in Information Technology
• Customer service and communication skills are imperative
• Should have strong analytical skills as pertains to troubleshooting and problem resolution
• Must be able to communicate clearly and concisely


Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a degree or are you seeking to complete a degree in Information Technology?
2. Yes/No: Do you have good customer service and comunication skills?
3. Yes/No: Do you have strong analytical skills as pertains to troubleshooting and problem resolution?

Apply for this position      |      Go back job listings

Information Systems/Technical: Programmer
Salesforce Administrator - USA Football (Indianapolis, IN)

Summary: USA Football, the governing body for Football in the United States, and new member of the USOC, is a fast paced and growing non-profit headquartered in Indianapolis, Indiana.  Our mission is to make Football a better safer game for youths.  To that end, we have several properties and initiatives involving coach education and certifications, flag football, and host hundreds of events nationwide (like player safety and developmental games for the US National team).

We’re seeking a driven Salesforce Admin with expertise across Sales, Servicing and Marketing Cloud.  The hope is to configure rather than customize Salesforce, but you might need to get your hands dirty from time to time and possibly work with Apex or debug it.  Technical, analytical and strong communication skills are a must.  The current focus is to baseline where we are with Salesforce, and consolidate data from various sites and SAAS products into it.  We have a small Sales Cloud footprint today with 40 licenses, but a clear opportunity to up our game and define/execute on our vision for the platform.  Our primary business users are based out of Indianapolis, but other teams will likely be remote, so being able to engage through digital means is a must.

We embrace speed, but we’re also trying to do this right.  If you’re a self-starter and this sounds interesting to you, then please reach out!

Education: Bachelor’s degree required (degree in CIS, Computer Science, or related field preferred).

Experience: 2+ years Salesforce experience (Declarative customizations, configuration, security) and 2+ years in requirements analysis and design with user stories. Applicants should also have experience defining/implementing data models and processes in Salesforce.


  • Salesforce certified administrator
  • Understanding of Salesforce integration approaches
  • Analytical skills and the ability to assess risk
  • Proven interest and drive in learning new technologies and tools
  • Strong written and oral communication skills
  • Ability to be organized and prioritize multiple assignments in order to meet milestones
  • Decision-making and task management skills


  • Salesforce certified advanced administrator
  • Salesforce certified platform developer 1
  • Experience with click to dial in Salesforce
  • Experience with more than one package (Sales Cloud, Service Cloud, Marketing Cloud)
  • Salesforce1 experience (knowing its limitations)
  • Experience supporting systems in a production environment
  • Agile team experience with Jira Agile (or other tools like Rally or VersionOne)

Duties and Responsibilities: 

  • Willingness to work in a dynamic, team oriented environment with changing demands and priorities
  • Manage and drive future enhancement/configuration on the platform including but not limited to, instance administration, licenses, custom objects, dataloader, workflows, 3rd party apps (from AppExchange), testing, training, deployment and support
  • Define the organization’s functional direction to improve adoption and utilization
  • Drive and integrate additional tools/Force apps pragmatically
  • Work with business units to elicit and understand processes/problems and come up with technology-based and process solutions
  • Understand the true benefits to the business and the bottom line
  • Have a data driven approach leveraging reports and dashboards
  • Facilitate integrations in/out of Salesforce (SAAS configuration, coordinate with Development team)
  • Stay ahead of Salesforce releases (including mobile) and make recommendations for how to proceed
  • “Mobile First” mindset
  • Maintain a high degree of quality
  • Minimal travel (less than 15%)


  • Full-time, exempt position located in USA Football’s Indianapolis office
  • Must pass a background screening and provide professional references


About USA Football 

USA Football, the sport’s national governing body in the United States, leads the game’s development, inspires participation and ensures a positive experience for all youth, high school and adult amateur players. USA Football hosts more than 80 football training events annually offering education for coaches and game officials, skill development for players and resources for youth football league administrators. USA Football is the exclusive youth football development partner of the NFL and each of its 32 teams. America’s sole member of the International Federation of American Football (IFAF), USA Football manages U.S. national teams for international competition. The non-profit, Indianapolis-based USA Football was endowed by the NFL Youth Football Fund.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you met the experience requirements listed above? Does your resume or cover letter detail your specific technical experience?

Apply for this position      |      Go back job listings


Sports Jobs Board Powered by

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)