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Current available jobs in Information Systems/Technical:





Information Systems/Technical: Box Office Database Administration
Data Analyst - Tampa Bay Buccaneers (Tampa, FL)

Leverage advanced technical skills, along with critical thinking and problem solving strategies, to support decision making.  Assist in the development of a reporting and analysis infrastructure, which utilizes data across multiple databases/sources, to support business needs.  Support organizational Ticket Sales and Retention objectives and staff productivity.

Duties and Responsibilities:

·         Develop and maintain reporting infrastructure as well as provide analysis on information that helps monitor many different aspects of the business.

·         Analyze data and provide insights to help steer business decisions.

·         Generate sales campaigns through CRM based on TicketMaster lists, email campaigns, and website visits.

·         Track ROI on all new sales and renewal campaigns and events.

·         Develop, manage, automate, and evaluate member and prospect engagement campaigns.  Assist with special event attendance tracking.

·         Help craft strategies around customer profiling and scoring as well as implementation of these strategies.

·         Build business cases using an array of data and financial analysis methods such as Customer Lifetime Value, Net Present Value, Cohort Analysis, etc.

·         Understand the Buccaneers sales, service, and marketing processes.  Marshall database resources accordingly in support of sales and servicing goals.  Develop technical specifications to enhance database functionality.

·         Assist in data cleansing and de-duping of customer databases including, but not limited to, CRM and Inventory Management systems through usage of various tools

Qualifications (educational requirements, certification or licensing standards, experience and basic knowledge requirements):

·         Bachelor’s degree in Computer Science or the equivalent training and experience

·         Must be detail-oriented and committed to data integrity including quality assurance and accuracy of work

·         Excellent computer skills and experience with Microsoft Office software: Word, Excel, Outlook, Access

·         Experience working with a large customer relationship management tool such as Salesforce or Microsoft Dynamics

·         Experience using an analytic programming or query language such as SQL, SAS, SPSS

·         Familiarity with object-oriented programming language constructs and methodologies

·         Familiarity with BI tools such as Tableau a plus

·         Understanding of direct marketing and sales efforts including direct mail, outbound telemarketing, and e-mail marketing

·         Must be able to effectively prioritize tasks and be flexible to shift focus quickly

·         Must possess strong customer service and organizational skills

·         The ability to work long and flexible hours including evenings, weekends and holidays

Required Competencies:

·         Analyzing Data or Information

·         Advanced Computing Skills

·         Attention to Detail

·         Communication Skills

·         Computers and Electronics

·         Confidentiality

·         Customer Focus

·         Interpersonal Relationships

·         Problem Solving

·         Quality Assurance

·         Reading Comprehension

·         Technology

·         Troubleshooting

·         Updating and Using Relevant Knowledge

·         Writing


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Information Systems/Technical: Network Administration/Services
Network Engineer - The Detroit Lions (Detroit/Allen Park, MI)

The Detroit Lions and Ford Field Management currently have an opening for a Network Engineer.  This position will design, develop, implement, maintain, and enhance telecommunication networks, systems and equipment at the Detroit Lions Training Facility and Ford Field Stadium.  This position analyzes existing networks and equipment and identifies opportunities for improvement.   He or She develops solutions that meet business requirements.

The successful candidate should be familiar with a variety of the field's concepts, practices, and procedures. He or She relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.  This position reports to the Director of IT.

This full-time position includes a full benefits package as well as wonderful perks! This position will regularly work out of both the Allen Park practice facility and the Ford Field stadium in downtown Detroit.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Network architecture and design including network security, bandwidth availability and utilization.
  • Analyze, design, develop and test network systems to ensure integration of software, hardware, reliability and maintainability.
  • Identify ways to streamline and eliminate redundancies, creating increased efficiency.
  • Perform cost-benefit and risk analysis.
  • Perform other duties that may include new product testing, quality assurance, hardware testing, documentation, and the design or modification of technical training programs.
  • Ensure requirements are met and documented prior to implementation.
  • Ensure all support documentation is kept current.
  • Provide on-call support of all network infrastructure and applications.
  • Provide end user support and event support for the organization
  • Administer software applications, network systems and databases.
  • Responsible for completion of projects and working under high levels of responsibility and autonomy. May direct others to project completion.
  • Any other duties as assigned

REQUIREMENTS

  • Bachelor's degree in technology related field and/or equivalent experience required
  • 5+ years of extensive experience in Cisco voice / data communications are required.
  • Demonstrated passion for innovation, and a sophisticated understanding of various telecommunications systems.
  • Experience researching, investigating, evaluating and qualifying potential new equipment for network deployment.
  • Extensive engineering design, monitoring and analysis experiences.
  • Complete understanding of all telecommunication network system functionality, efficiencies and interfaces.
  • Expertise in IP Routing technologies like OSPF and BGP.
  • Strong knowledge of networking principles to include understanding of TCP/IP, IP Sub-netting, VLANs, Ethernet, DHCP, DNS, and QoS.
  • Strong knowledge of VoIP Telephony.
  • Strong understanding of WAN technologies such as MPLS and knowledge of SIP and H.323 protocols.
  • Experience in Cisco Gateway configurations and administration with strong knowledge of Cisco IOS gateways.
  • Experience with voice carrier networks and TDM.
  • Cisco CCNA, CCNP, and CCVP certifications are a plus.
  • Experience in delivering Technical Training and Technical presentations to co-workers.
  • Extensive technical knowledge of Information Technology field and computer systems.
  • Willingness to travel both locally and out of state as needed
  • Ability to successfully pass a background check as well as have a valid and clean driving record
  • Must be willing to part of an IT team providing  24x7, weekend support, road game support, and game/event support



TO APPLY
To apply, please provide a copy of your resume along with a cover letter detailing your interest and related experience to the position.

Due to the high volume or resumes received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted. NO CALLS PLEASE

Equal Opportunity/Affirmative Action Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you hod a Bachelor's Degree in a technology related field?
2. Do you have 5+ years of expereince in Cisco voice/data communications? Please answer Yes/No and explain where and when you used this technology.
3. Please describe your expereince in engineering design, monitoring and analysis.
4. Do you have expertise in IP Routing technologies like OSPF and BGP? Please answer Yes/No and explain.
5. Do you have strong knowledge of networking principles to include understanding of TCP/IP, IP Sub-netting, VLANs, Ethernet, DHCP, DNS, and QoS? Please answer Yes/No and explain.
6. Do you have strong knowledge of VoIP Telephony?
7. What are your salary requirements for this position? Failure to provide a response will remove your resume from consideration


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Information Systems/Technical: Network Administration/Services
Systems Administrator - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking a dedicated & energetic IT Professional to join our IT Staff as a Systems Administrator.

This position will be based at both our corporate headquarters in Ashburn, VA, and especially during the NFL football season, at FedExField in Landover, MD.

Qualifications must include:

  • Minimum 4 years experience with Windows Workstation & Server required.
  • Bachelor's degree with concentration in Computer Science, Information Systems or Engineering preferred.
  • Industry recognized IT Certifications are preferred.
  • Experience in Hardware/Software support, configuration, and installation for PC and MAC.
  • Experience with Windows LAN Administration.
  • Prefer candidate to have experience in SharePoint, SQL Server, VMWare, Exchange, McAfee environment, CRM, Programming skills, Audio/Video support and Systems with a MS/Cisco environmnet including VoIP.
  • Must have experience with supporting a Windows 2003/2008 server environment.
  • Have the ability to handle a wide variety of IT Projects and responsibilities.
  • Excellent organization and communication skills are a must.
  • Individual must be highly dependable, analytical, and detail-oriented.
  • Individual must be able to accommodate the flexible, dynamic schedule of a professional sports team.

Job Responsibilities will include but are not limited to:

  • Provide regular maintenance and administration of the servers and storage on the company network.
  • Troubleshoot and resolve LAN network issues.
  • Install software to client configuration and interface with users.
  • Researches, orders and deploys new equipment as necessary.
  • Assists in game day preparations and testing, as well as game day support for various systems.
  • Documents IT processes and systems.
  • Answer support calls from help desk and track problems in a database.
  • Maintain desktop and device compliance policies by enforcing company security settings, software settings and user restrictions.

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply online. Make sure to fill in the cover letter, resume, and salary requirements fields. NO PHONE CALLS PLEASE.

The Washington Redskins are an Equal Opportunity Employer.
 


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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Blackberry support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Blackberry support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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