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Current available jobs in Information Systems/Technical:





Information Systems/Technical: Technical Support/Help Desk
Support Specialist - Buffalo Bills, LLC (Orchard Park, NY)

 POSITION SUMMARY

The Information Technology Department of the Buffalo Bills has an immediate opening for a IT Support Specialist. Under general direction of the VP of IT, the IT Support Specialist will be responsible for providing routine support to end users on a variety of issues; identifying, researching and resolving technical problems. The incumbent will respond to telephone calls, email and personnel requests for technical support and document, track and monitor the problem to ensure a timely resolution. These responsibilities include, but are not limited to, user and event support. If you are a positive, engaging team player with a great work ethic then this is your chance to contribute in a progressive organization and be a part of one of the most storied franchises in the National Football League.


PRIMARY RESPONSIBILITIES

• Receives, evaluates and prioritizes incoming requests from end-users experiencing IT problems
• Provides helpdesk support and resolves problems to the end user’s satisfaction
• Performs basic system administration tasks including account provisioning and removal, e-mail setup, and maintenance of e-mail distribution lists, security groups, and individual system and directory permissions
• Monitors and responds quickly and effectively to requests received through the IT helpdesk
• Modifies configurations, utilities, software default settings, etc. for the local workstation
• Documents internal procedures and policies
• Maintains confidentiality with regard to the information being processed, stored, or accessed by the end-users on the network
• Ability to work independently and as part of a team
• Assists with on-boarding of new users
• Installs, tests and configures new workstations, peripheral equipment and software
• Maintains inventory of all equipment, software and software licenses
• Manages PC setup and deployment for new employees using standard hardware, images and software
• Performs timely workstation hardware and software upgrades as required

REQUIREMENTS

• Bachelor’s Degree in computer science or equivalent degree
• 2-3 years’ experience in similar role preferred
• Highly self-motivated and directed; detail-oriented with strong communication skills
• Able to organize, plan, prioritize and execute tasks in a high-pressure environment
• Ability to work effectively with clients and other technical staff
• Experience working in a team-oriented, collaborative environment
• Must be available to work flexible hours, including evenings, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you meet all of the education and skill requirements?
2. Can you travel up to 25% to event locations?
3. Did you include your salary requirements with your submission?


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Information Systems/Technical: Technical/Engineering
IT Systems Engineer-Security - Dallas Cowboys Football Club (Arlington, TX)

The Dallas Cowboys Football Club is seeking an experienced Systems Engineer with a focus on security compliance. Qualified candidates will have strong knowledge in privacy and security best practices, PCI DSS 3.0, COPPA and HIPAA.  Candidates also need experience in assisting with internal and external audits.  Candidates must have proficient knowledge related to Microsoft and Cisco technologies—including Windows Server, SQL, Active Directory, routers, firewalls, etc.

ESSENTIAL DUTIES AND RESPONSIBILIITES

  • Plan, implement, monitor and optimize the Information Security Processes

  • Perform routine vulnerability scans and remediate findings

  • Patching of all OSes and software

  • Conduct IT Security assessments against existing application and infrastructure, based on security framework / policies

  • Define IT security requirements for the IT and business community

  • Manage IT Security Incidents process; ensure proper escalation and communication

  • Support IT, business, data and process owners responsible for implementing IT security requirements

  • Manage IT risk management process and policy; ensure acceptance of remaining risks

  • Act as central point of contact for IT Security and IT Risk Management

  • Prioritize and manage security and privacy risks to reduce the overall exposure to the Dallas Cowboys and affiliated entities

JOB REQUIREMENTS: Must meet the following minimum requirements:

  • Bachelor's degree in IT or related field required

  • Minimum two years of IT Security experience / five years in IT Operations / Infrastructure

  • Strong planning and organizational skills

  • Critical thinking and problem-solving skills

  • Excellent time management skills with ability to use independent judgment effectively

  • Excellent customer service attitude (internal and external)

  • Expert knowledge of Microsoft Server platforms and technologies, including Windows Server 2003/2008/2012, IIS, DNS, and DHCP    

  • Strong background with HP server technologies

  • Excellent communication (written, oral and interpersonal) skills

  • Detailed network documentation skills (technical writing and Visio)

  • Strong working knowledge with certificate services including SSL, UC, PKI Infrastructure, local and third party certificate authorities

  • Possess high degree of discretion, integrity, professionalism, and accountability for area of responsibility and related results

  • Participate in day-of-game and after-hours support rotation schedules

  • Other duties as assigned

  • Please note: relocation assistance is not available


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Information Systems/Technical: IT Database Management/Services
Database Administrator - Dallas Cowboys Football Club, Ltd. (Irving, TX)

The Dallas Cowboys Football Club is seeking a candidate with mid-to-high level Microsoft SQL database administration skills to perform database creation and configuration, performance tuning, set access and security levels, writing queries, routine data maintenance, and integrity checking. 

ESSENTIAL DUTIES AND RESPONSIBILIITES

  • Set up and install databases, including test, development, and production environments.
  • Evaluate and install service packs.
  • Monitor database “health:” availability, reliability, performance, capacity planning, clustering/failover testing.
  • Provide performance tuning:  indexing, compression, drive distribution, load balancing, replication.
  • Monitor and remediate disk space usage.
  • Setup and maintain accounts, access levels, and security.
  • Perform routine data maintenance:  re-indexing, integrity checking, database shrinking, log file monitoring.
  • Develop, document and implement standard procedures for all DBA tasks:  Perform disaster recovery planning and testing.
  • Support Data Transformation Services / trouble shooting.
  • Support SQL Scheduler:  job setup, execution, and monitoring.
  • Collaborate with application support and network administrators on hardware/infrastructure requirements for databases, business application software systems, SAN, and on backup and recovery strategies.
  • Maintain SQL software versions at supportable release levels.  Coordinate upgrade and service pack installation schedules.
  • Provide data model, view and table descriptive information to end users and technical analysis upon request.
  • Collaborate with Internet/Intranet teams on database and application interface/integration issues.
  • Perform after hours and weekend on-call support, as needed.

JOB REQUIREMENTS (Must meet the following minimum requirements):

  • Preferred Microsoft Certified Database Administrator (MCDBA).
  • Strong SQL Query and SQL Server Reporting Services (SSRS) skills.
  • 4 – 5 years of experience with Microsoft SQL database administration in a production environment.
  • Ability to translate technical issues, requirements, limitations and parameters for management and staff and to understand business work processes and business impact.
  • Skilled in analysis, observation and interpretation of technical information.
  • Knowledge of other relational databases, data modeling, client-server, networked environments, SAN, Windows, Windows 2000+ administration, MS Office, .NET programming, report generator tools, and web technologies.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Excellent communication (written, oral, and interpersonal) skills.
  • Experience with the following Microsoft technologies a plus:
    • SQL Server Analysis Services (SSAS)

    • SQL Server Integration Services (SSIS)

    • Internet Information Services (IIS)

    • Microsoft Dynamics CRM

    • .NET

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Information Systems/Technical: IT Database Management/Services
CRM Support Specialist - Miami Dolphins (Miami Gardens, FL)

SUMMARY:  Responsible for assisting in supporting the efforts of on-going CRM and Ticketing projects. These duties can include sales lead data loading, scrubbing and de-duping to ensure data integrity. Also responsible for assisting with system administration, user support, and/or documentation of Information Technology requests. The candidate should be in a senior-level curriculum with exposure to Information Technology skills as required for the specific duty. The candidate will be assigned to specific projects/tasks and will be evaluated based on performance, deliverables, data integrity and commitment to work effort.  Additional game day responsibilities may be assigned as needed.

ESSENTIAL FUNCTIONS:

Solutions Support & Services:

  • Assist the CRM Manager and Sales team in lead management and user administration.

  • Assist in the development of reports, as dictated by skill level.

  • Assist in documenting processes.

Technical Awareness:

  • Highly skilled in the technology needed for the specific project assignment.

  • Leverage internal/external resources to provide optimal technology solutions.

ESSENTIAL REQUIREMENTS:

  • Enrolled in an advanced curriculum relating to Information Technology or MIS.

  • Experience with SQL including Selects, Joins, Grouping, and filtering is preferred

  • Skilled and experienced in working with Windows and/or specific development tools, as dictated by project assignment.

  • Able to manage various tasks and business needs, as required.

  • Must possess excellent communication and writing skills.

  • Able to maintain a high level of professionalism and presentation.

  • Able to work weekends, nights and holidays as dictated by events.

  • Other related responsibilities as assigned.

  • Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential job functions.


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Information Systems/Technical: IT Database Management/Services
Applications Developer - Pittsburgh Steelers (Pittsburgh, PA)

The Applications Developer will design, execute, assess, and troubleshoot software programs and applications. This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle. The Application Developer will also maintain and support systems to other departments where required.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Design and implement flexible, device agnostic, systems using C#, ASP.net, JavaScript, jQuery, CSS, SQL server and SharePoint.
  • Architect and implement well thought out application frameworks from the ground up
  • Perform technical analysis and fully document software designs and specifications
  • Technology expert on data architecture solutions and high performance database designs
  • Deliver feature rich, scalable and high performance solutions
  • Fully document software designs and specifications
  • Sets and implements policies and procedures related to application quality standards
  • Perform strategic planning and coordination of a roadmap including time/cost estimates
  • Develop applications for multiple platforms including mobile devices

EDUCATION, TRAINING AND EXPERIENCE

  • Bachelor’s degree in Computer Science, Information Systems or a related field with a strong technical background.
  • 5+ years of professional experience developing on technology platforms including IIS, .NET, SQL Server, and iOS
  • Significant experience with the following – SQL, Visual Basic, Python, PHP, Java, HTML/CSS, Access, Excel or similar capacities.
  • The ideal candidate must be a logical thinker, be able to work through unfamiliar situations and must be able to draw upon past experience and apply to current situations.
  • They will be a self-starter needing little direction. Flexible and able to handle multiple tasks concurrently while meeting aggressive deadlines
  • Excellent analytical and problem solving skills and a desire to learn and implement new technologies
  • Support end users when issues arise
  • Able to own individual projects as well as work on a team
  • Strong interpersonal and relationship management skills
  • Excellent written and verbal communication skills; ability to clearly communicate technical subject matter to non-technical personnel
  • Highly organized, focused, motivated, detail oriented and dedicated
  • The ability to work long and flexible hours including evenings and weekends and holidays
  • Prior experiences with the items below are also a plus
    • Data visualization
    • Data reporting
    • iOS development
    • VPN technologies
  • Robust understanding of football with a desire to further understand the complexities of the game is a must.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5+ years of professional experience developing on technology platforms including IIS, .NET, SQL Server, and iOS?
2. Do you have significant experience with the following – SQL, Visual Basic, Python, PHP, Java, HTML/CSS, Access, Excel or similar capacities? If so, how many years?


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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Smartphone support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Smartphone support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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