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Current available jobs in Information Systems/Technical:





Information Systems/Technical: Technical Support/Help Desk
Support Specialist - Buffalo Bills, LLC (Orchard Park, NY)

 POSITION SUMMARY

The Information Technology Department of the Buffalo Bills has an immediate opening for a Systems Support Specialist. Under general direction of the VP of IT, the Systems Support Specialist will be responsible for providing routine support to end users on a variety of issues; identifying, researching and resolving technical problems. The incumbent will respond to telephone calls, email and personnel requests for technical support and document, track and monitor the problem to ensure a timely resolution. These responsibilities include, but are not limited to, user and event support. If you are a positive, engaging team player with a great work ethic then this is your chance to contribute in a progressive organization and be a part of one of the most storied franchises in the National Football League.


PRIMARY RESPONSIBILITIES

• Receives, evaluates and prioritizes incoming requests from end-users experiencing IT problems
• Provides helpdesk support and resolves problems to the end user’s satisfaction
• Performs basic system administration tasks including account provisioning and removal, e-mail setup, and maintenance of e-mail distribution lists, security groups, and individual system and directory permissions
• Monitors and responds quickly and effectively to requests received through the IT helpdesk
• Modifies configurations, utilities, software default settings, etc. for the local workstation
• Documents internal procedures and policies
• Maintains confidentiality with regard to the information being processed, stored, or accessed by the end-users on the network
• Ability to work independently and as part of a team
• Assists with on-boarding of new users
• Installs, tests and configures new workstations, peripheral equipment and software
• Maintains inventory of all equipment, software and software licenses
• Manages PC setup and deployment for new employees using standard hardware, images and software
• Performs timely workstation hardware and software upgrades as required

REQUIREMENTS

• Bachelor’s Degree in computer science or equivalent degree
• 2-3 years’ experience in similar role preferred
• Highly self-motivated and directed; detail-oriented with strong communication skills
• Able to organize, plan, prioritize and execute tasks in a high-pressure environment
• Ability to work effectively with clients and other technical staff
• Experience working in a team-oriented, collaborative environment
• Must be available to work flexible hours, including evenings, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you meet all of the education and skill requirements?
2. Can you travel up to 25% to event locations?
3. Did you include your salary requirements with your submission?


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Information Systems/Technical: Technical/Engineering
EDI Coordinator - Dallas Cowboys Football Club-Dallas Cowboys Merchandising (Dallas, TX)

Dallas Cowboys Merchandising (DCM) has an immediate opening for an EDI Coordinator at their Merchandising headquarters, located in Dallas, Texas. This position will be responsible for the support of Electronic Data Interchange processing between Dallas Cowboys Merchandising, its customers and suppliers.

The EDI Coordinator is responsible for technical and project management for integration and maintenance of new and existing customers, as well as ongoing EDI operations.  The individual must interact with customers and suppliers to perform these activities.  In addition to new customer activities, the individual will also support day-to-day critical EDI operations, and interact with internal Merchandising, Customer Service, Accounting, and IT staffs. 

ESSENTIAL DUTIES AND RESPONSIBILIITES:

  • Manage relationships and act as point of contact to the DCM Trading Partner network.
  • Responsible for obtaining, reviewing, mapping, implementing and maintaining Trading Partner EDI specs for major document sets (850, 855, 856, 810, 860, 820, 832, etc).
  • Perform new partner/transaction set setups.
  • Stay abreast of trading partner initiatives and changes; develop solutions to accommodate, where appropriate, including transaction set system testing with partners to ensure successful production activation. 
  • Create/maintain auto-mailed PO notification reports from within EDI system.
  • Monitor VAN and EDI transmissions; communicate send/receive status to appropriate internal groups during customer/vendor start-ups, and for problem resolution.
  • Monitor assigned daily EDI processing reports, identifying and resolving processing exceptions. Responsible for timely handling of all issues, employing business knowledge and creativity, utilizing any and all available tools and resources.
  • Assist with customer setup structures within Microsoft DynamicsAX ERP order management system.
  • Work with and monitor Value Added Networks (VAN) systems, and other providers to perform day-to-day functions and communications.
  • Manage QRS/Inovis online UPC catalogs and Global Data Synchronization Network (GDSN) data pools.
  • Work with order management system vendor to resolve trading partner EDI-to-ERP integration issues.
  • Test order management system modifications, as it applies to EDI-related components and interactions.
  • Respond to, and resolve Help Center tickets as assigned.
  • Handle issues notifications to appropriate parties and escalate solutions for critical and recurring problems. Issues may include, but are not restricted to requests for clarification or information, perceived processing problems, actual processing problems, requests for system changes, vendor surveys, and procedural issues.
  • Distributes EDI Implementation Guides and supplemental information to existing and potential partners.
  • Work with Infrastructure team to perform periodic upgrades to translation platform.

JOB REQUIREMENTS-must meet the following minimum requirements:

  • Associates Degree or greater, with at least 3 year experience working with EDI translation systems.

  • Working knowledge of EDI standards (VICS, ANSII X12, etc.) and assigned transaction sets from both a business and technical perspective.

  • Use existing toolset to translate EDI technologies into XML, to provide other system integration opportunities.
  • Experience with TIE-Kinetix’s eVision translator and Lexicom AS2 communications packages a must.
  • Trading Post Central’s SuperMap experience a plus.
  • Conduct partner and user surveys, via mail, email, and/or phone. Follows up on responses and reports on results.

  • Strong analytical and problem solving skills.

  • Excellent communication and interpersonal skills to work effectively with customers, peers, and IT staff.

  • Perl development language a plus.
  • SQL and Microsoft Dynamics experience helpful.

Dallas Cowboys Merchandising was formed in 1996 to design, manufacture and distribute Dallas Cowboys merchandise to the retail industry, as well as the Club's thirty owned and operated retail stores, catalog sales, and internet shopping operation.


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Information Systems/Technical: Programmer
Senior Applications Developer - Denver Broncos Football Club (Englewood, CO)

JOB TITLE:  Senior Application Developer           DATE WRITTEN:    March 16, 2015                                   

DEPARTMENT: Football Information Systems     FLSA STATUS:         Exempt

REPORTING RELATIONSHIP:   Direct report to the Director, Football Information Systems

JOB SUMMARY:     The Senior Application Developer will be primarily responsible for the development and maintenance of customized software utilized to support the Football Operations Departments including Coaching, Pro Personnel, College Scouting, Video, Athletic Training, and Strength and Conditioning.   

DUTIES AND RESPONSIBILITIES

·       Design and implement flexible systems using C#, ASP.net, JavaScript, jQuery, CSS, SQL server and SharePoint.

·       Architect and implement well thought out application frameworks from the ground up

·       Perform technical analysis and fully document software designs and specifications

·       Technology expert on data architecture solutions and high performance database designs

·       Deliver feature rich, scalable and high performance solutions

·       Fully document software designs and specifications

·       Sets and implements policies and procedures related to application quality standards

·       Perform strategic planning and coordination of a roadmap including time/cost estimates

·       Develop applications for multiple platforms including mobile devices

Qualifications and Requirements

·       Flexible and able to handle multiple tasks concurrently while meeting aggressive deadlines

·       Excellent analytical and problem solving skills and a willingness to learn and implement new technologies

·       Support end users when issues arise

·       Able to own individual projects as well as work on a team

·       Strong interpersonal and relationship management skills

·       Excellent written and verbal communication skills; ability to clearly communicate technical subject matter to non-technical personnel

·       Highly organized, focused, motivated, detail oriented and dedicated

·       Proactive, flexible, positive team worker

·       Comfortable working in an agile environment with a small team

·       The ability to work long and flexible hours including evenings and weekends and holidays

·       Strong knowledge of football is a plus

·       Prior experiences with the items below are also a plus

o   Data visualization

o   Data reporting

o   iOS development

o   VPN technologies

Education and experience

·       Bachelor’s degree in Computer Science, Information Systems or a related field with a strong technical background.

·       7-10 years of professional experience developing on technology platforms based on the Microsoft technology stack including IIS, .NET, SQL Server and SharePoint.

Note: When you apply for this job online, you will be required to answer the following questions:

1. 7-10 years of professional experience developing on technology platforms based on the Microsoft technology?


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Information Systems/Technical: Technical Support/Help Desk
Part-Time IT Service Desk - Kansas City Chiefs (Kansas City, MO)

Position Profile: Part-Time IT Service Desk

Department: Information Technology

Reports to: IT Service Desk Manager

JOB SUMMARY:  

The Kansas City Chiefs Information Technology department is seeking a part-time employee to assist with general help desk activities. This position is typically year-round with an anticipated work day of four to five hours per day‚ five days a week. We have some flexibility regarding the work schedule and will take into account the academic time demands of a student. 
Transportation will be the applicant′s responsibility. The position will be based out of the Kansas City Chiefs Training Facility with some work performed off-site at our sister company, Hunt Midwest Enterprises. The position also requires up to a week of travel in July/August for training camp in St. Joseph‚ MO. The position starts at a rate of $12.00 an hour with an increase to $13.00 an hour following a 60-day probationary period. All supplies‚ equipment, and travel expenses are provided‚ covered, or reimbursed.
Please note that there is potential (though not guaranteed) for this position to turn into full-time employment. This would depend on the performance of the candidate and the future needs of the department.

ESSENTIAL ACCOUNTABILITIES:
1. Monitor our Service Desk application for any and all incoming requests from our football and administrative staff
2. Provide technical support and training to end users as-needed
3. Assist with installation‚ relocation‚ troubleshooting, repairs and upgrades of new and existing equipment (laptops, desktops, cell phones, tablets, copiers, printers, etc.)
4. Install and upgrade desktop operating system and application software (Microsoft Windows, Microsoft Office Suite, Adobe Acrobat, etc.)
5. Perform backups‚ conduct audits‚ and rotate tape generations‚ both on and off-site
6. Monitor inventory levels of supplies (toners, cables, adapters, etc.)
 
COMPETENCIES
1. Customer Service – Exhibits patience, calm, and professionalism in dealing with end users at all times
2. Communication Skills – Able to speak and write clearly and effectively
3. Analytical Skills – Able to synthesize information to develop solutions that are effective and timely
4. Technical Skills – Able to work with numerous types of hardware and software; strives to continuously build knowledge and skills; shares knowledge with others to build competency

PHYSICAL REQUIREMENTS:
1. Occasional lifting of laptops, desktops, printers, and other equipment
2. Light office duties and activities

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

• High School Diploma or equivalent
• Applicant would preferably have (or be seeking to complete) a degree in Information Technology
• Customer service and communication skills are imperative
• Should have strong analytical skills as pertains to troubleshooting and problem resolution
• Must be able to communicate clearly and concisely
 

NO PHONE CALLS PLEASE!

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a degree or are you seeking to complete a degree in Information Technology?
2. Yes/No: Do you have good customer service and comunication skills?
3. Yes/No: Do you have strong analytical skills as pertains to troubleshooting and problem resolution?


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Information Systems/Technical: IT Database Management/Services
Database Administrator - Football Operations - Minnesota Vikings (Eden Prairie, MN)

SUMMARY: The Minnesota Vikings are seeking a seasoned Database Administrator (DBA) to work in the Football Operations Department. This position maintains, supports and develops the data that runs our software applications, which includes player information, evaluation platforms, etc. The ideal candidate is a DBA that is proficient in MS SQL Server, has a minimum of 3 year's experience as a DBA working with MS SQL Server 2008 and higher, handles ambiguity well, can function with limited supervision, thrives in a fast-paced environment, and displays the ability to learn new technology quickly.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Maintain and support MS SQL databases for football applications
• Perform database updates
• Schedule and execute jobs
• Troubleshoot performance and access issues
• Create ad-hoc queries and reports as requested
• Work with developers to assist in the database design for new and existing applications
• Troubleshoot replication issues
• Develop and test comprehensive backup and disaster recovery plans
• Ability to present information in user-friendly language or manner
• Able to prioritize and execute tasks in a high-pressure environment
• Self-motivated and directed with keen attention to detail

QUALIFICATION REQUIREMENTS:
• Bachelor's Degree in Computer Science, Information Technology, or related field
• Minimum of 3 years of experience with MS SQL Server 2008 or higher
• Experience with Azure SQL Databases
• Experience with MS Access databases
• Experience designing tables and selecting appropriate datatypes
• Experience with T-SQL
• Experience resolving database integrity, performance, security, and connectivity issues
• Strong understanding of SQL Server tools such as Profiler, SSMS, etc.

PREFERRED QUALIFICATIONS:
• Experience with C# or VB.Net
• Telerik Reporting
• Data analytics experience


CONFIDENTIALITY REQUIREMENTS: This position may require the individual to have access to confidential records and information. To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to perform physical tasks such as lifting and moving boxes etc.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Standard office for regular office hours, on-site events


Note: This position was originally posted on the Vikings employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Vikings employment site.

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Information Systems/Technical: IT Database Management/Services
Database Administrator - Football Operations - Minnesota Vikings (Eden Prairie, MN)

SUMMARY: The Minnesota Vikings are seeking a seasoned Database Administrator (DBA) to work in the Football Operations Department. This position maintains, supports and develops the data that runs our software applications, which includes player information, evaluation platforms, etc. The ideal candidate is a DBA that is proficient in MS SQL Server, has a minimum of 3 year's experience as a DBA working with MS SQL Server 2008 and higher, handles ambiguity well, can function with limited supervision, thrives in a fast-paced environment, and displays the ability to learn new technology quickly.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Maintain and support MS SQL databases for football applications
• Perform database updates
• Schedule and execute jobs
• Troubleshoot performance and access issues
• Create ad-hoc queries and reports as requested
• Work with developers to assist in the database design for new and existing applications
• Troubleshoot replication issues
• Develop and test comprehensive backup and disaster recovery plans
• Ability to present information in user-friendly language or manner
• Able to prioritize and execute tasks in a high-pressure environment
• Self-motivated and directed with keen attention to detail

QUALIFICATION REQUIREMENTS:
• Bachelor's Degree in Computer Science, Information Technology, or related field
• Minimum of 3 years of experience with MS SQL Server 2008 or higher
• Experience with Azure SQL Databases
• Experience with MS Access databases
• Experience designing tables and selecting appropriate datatypes
• Experience with T-SQL
• Experience resolving database integrity, performance, security, and connectivity issues
• Strong understanding of SQL Server tools such as Profiler, SSMS, etc.

PREFERRED QUALIFICATIONS:
• Experience with C# or VB.Net
• Telerik Reporting
• Data analytics experience


CONFIDENTIALITY REQUIREMENTS: This position may require the individual to have access to confidential records and information. To successfully perform this position, confidentiality of the information with which the individual has contact must be maintained.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to perform physical tasks such as lifting and moving boxes etc.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Standard office for regular office hours, on-site events


Note: This position was originally posted on the Vikings employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Vikings employment site.

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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Smartphone support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Smartphone support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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