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Current available jobs in Information Systems/Technical:





Information Systems/Technical: Box Office Database Administration
Data Analyst - Tampa Bay Buccaneers (Tampa, FL)

Leverage advanced technical skills, along with critical thinking and problem solving strategies, to support decision making.  Assist in the development of a reporting and analysis infrastructure, which utilizes data across multiple databases/sources, to support business needs.  Support organizational Ticket Sales and Retention objectives and staff productivity.

Duties and Responsibilities:

·         Develop and maintain reporting infrastructure as well as provide analysis on information that helps monitor many different aspects of the business.

·         Analyze data and provide insights to help steer business decisions.

·         Generate sales campaigns through CRM based on TicketMaster lists, email campaigns, and website visits.

·         Track ROI on all new sales and renewal campaigns and events.

·         Develop, manage, automate, and evaluate member and prospect engagement campaigns.  Assist with special event attendance tracking.

·         Help craft strategies around customer profiling and scoring as well as implementation of these strategies.

·         Build business cases using an array of data and financial analysis methods such as Customer Lifetime Value, Net Present Value, Cohort Analysis, etc.

·         Understand the Buccaneers sales, service, and marketing processes.  Marshall database resources accordingly in support of sales and servicing goals.  Develop technical specifications to enhance database functionality.

·         Assist in data cleansing and de-duping of customer databases including, but not limited to, CRM and Inventory Management systems through usage of various tools

Qualifications (educational requirements, certification or licensing standards, experience and basic knowledge requirements):

·         Bachelor’s degree in Computer Science or the equivalent training and experience

·         Must be detail-oriented and committed to data integrity including quality assurance and accuracy of work

·         Excellent computer skills and experience with Microsoft Office software: Word, Excel, Outlook, Access

·         Experience working with a large customer relationship management tool such as Salesforce or Microsoft Dynamics

·         Experience using an analytic programming or query language such as SQL, SAS, SPSS

·         Familiarity with object-oriented programming language constructs and methodologies

·         Familiarity with BI tools such as Tableau a plus

·         Understanding of direct marketing and sales efforts including direct mail, outbound telemarketing, and e-mail marketing

·         Must be able to effectively prioritize tasks and be flexible to shift focus quickly

·         Must possess strong customer service and organizational skills

·         The ability to work long and flexible hours including evenings, weekends and holidays

Required Competencies:

·         Analyzing Data or Information

·         Advanced Computing Skills

·         Attention to Detail

·         Communication Skills

·         Computers and Electronics

·         Confidentiality

·         Customer Focus

·         Interpersonal Relationships

·         Problem Solving

·         Quality Assurance

·         Reading Comprehension

·         Technology

·         Troubleshooting

·         Updating and Using Relevant Knowledge

·         Writing


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Information Systems/Technical: Network Administration/Services
Systems Administrator - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking a dedicated & energetic IT Professional to join our IT Staff as a Systems Administrator.

This position will be based at both our corporate headquarters in Ashburn, VA, and especially during the NFL football season, at FedExField in Landover, MD.

Qualifications must include:

  • Minimum 4 years experience with Windows Workstation & Server required.
  • Bachelor's degree with concentration in Computer Science, Information Systems or Engineering preferred.
  • Industry recognized IT Certifications are preferred.
  • Experience in Hardware/Software support, configuration, and installation for PC and MAC.
  • Experience with Windows LAN Administration.
  • Prefer candidate to have experience in SharePoint, SQL Server, VMWare, Exchange, McAfee environment, CRM, Programming skills, Audio/Video support and Systems with a MS/Cisco environmnet including VoIP.
  • Must have experience with supporting a Windows 2003/2008 server environment.
  • Have the ability to handle a wide variety of IT Projects and responsibilities.
  • Excellent organization and communication skills are a must.
  • Individual must be highly dependable, analytical, and detail-oriented.
  • Individual must be able to accommodate the flexible, dynamic schedule of a professional sports team.

Job Responsibilities will include but are not limited to:

  • Provide regular maintenance and administration of the servers and storage on the company network.
  • Troubleshoot and resolve LAN network issues.
  • Install software to client configuration and interface with users.
  • Researches, orders and deploys new equipment as necessary.
  • Assists in game day preparations and testing, as well as game day support for various systems.
  • Documents IT processes and systems.
  • Answer support calls from help desk and track problems in a database.
  • Maintain desktop and device compliance policies by enforcing company security settings, software settings and user restrictions.

The Washington Redskins offer a competitive salary and an excellent benefits package. If you wish to become a part of this exciting, fast paced organization AND you meet the requirements listed above, please apply online. Make sure to fill in the cover letter, resume, and salary requirements fields. NO PHONE CALLS PLEASE.

The Washington Redskins are an Equal Opportunity Employer.
 


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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Blackberry support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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Information Systems/Technical: Technical Support/Help Desk
Information Technology Intern - Washington Redskins (Ashburn, VA)

The Washington Redskins are seeking qualified individuals to join the Information Technology Department as an Intern. The right individual will be able to work as part of a team or individually. Intern responsibilities include but are not limited to the following:

  • Inventory Management
  • Help desk support
  • Create Ghost and maintain images
  • Blackberry support
  • Active Directory
  • Printer support and management
  • Vendor management
  • Policies and Procedures
  • Provide regular maintenance and administration of the company's I.T. environment

Qualifications

  • Excellent communication skills required, both written and verbal
  • Superior telephone manner and etiquette are necessary
  • Above average computer skills including Excel are required
  • Superior customer service skills are a must
  • Proven experience to appropriately work with and around confidential information is necessary
  • Ability to work independently or as part of a team and ability to take direction is a must

All internship candidates must be eligible to receive college credits. A proof of credit letter from your College or University is required. If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply online.

NO PHONE CALLS PLEASE. We are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you eligible for college credits?


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