NFL.com | Current job openings | My Account - TeamWork Online | Mobile


Current available jobs in Facility Operations/Security:


» Assistant Guest Services Manager - CenturyLink Field (Seattle, WA)
» Full-Time Security Officer - Denver Broncos (Denver, CO)
» Parking Team Member - Denver Broncos/Stadium Management Company (Denver, CO)
» Guest Relations Team Member (Part-Time) Summer / Fall 2017 - Denver Broncos/Stadium Management Company (Denver, CO)
» Laundry Attendant - First & Goal Hospitality/CenturyLink Feild (Seattle, WA)
» Jaguars Fan Raffle for Charity Sales Team Member - Jacksonville Jaguars (Jacksonville, FL)
» Game Day Staff - Kansas City Chiefs (Kansas City, MO)
» Part-Time Utility Maintenance (Painter Experience) - Kansas City Chiefs (Kansas City, MO)
» Part-Time Security Officer - Kansas City Chiefs (Kansas City, MO)
» Game Day Staff - Kansas City Chiefs (Kansas City, MO)
» 50/50 Raffle - Kansas City Chiefs (Kansas City, MO)
» Part Time Play 60 Youth Outreach Guide - Kansas City Chiefs (Kansas City, MO)
» Seasonal Event Services Coordinator - Kansas City Chiefs (Kansas City, MO)
» Game Day Staff - Kansas City Chiefs (Kansas City, MO)
» Part-Time Security Officer - Kansas City Chiefs (Kansas City, MO)
» Part-Time Groundskeeper - Miami Dolphins (Miami Gardens, FL)
» Guest Experience Event Staff - Miami Dolphins (Miami Gardens, FL)
» Game Day Staff (Part-Time) - Eagles Stadium Operator, Lincoln Financial Field - Philadelphia Eagles (Philadelphia, PA)
» Security Officer / Part-Time - Sports Authority Field at Mile High / Denver Broncos (Denver, CO)
» Check-In Attendant - Raymond James Stadium - Tampa Bay Buccaneers (Tampa, FL)
» Fan Team - Washington Redskins (Landover, MD)
» 50/50 Game Day Seller - Washington Redskins (Landover, MD)
» Seasonal Grounds - Washington Redskins (Landover, MD)
» Game Day Event Staff - Washington Redskins (Landover, MD)


Facility Operations/Security: Event Guest Relations
Assistant Guest Services Manager - CenturyLink Field (Seattle, WA)

Position Concept:

This position is responsible for assisting the Guest Services Manager in managing the Guest Services

Department at CenturyLink Field and Event Center, including overseeing the Guest Services staff and

leading them to exceed expectations of service and safety for every guest, promoter, sponsor, vendor and

event participant.

Essential Duties and Responsibilities:

? Manage, lead and train the Guest Services Office Administrator and the Guest Services Intern

? Assist Guest Services Manager in management and on-boarding of new staff members

? Oversee the maintenance of the Radio Room and the distribution of radios and scanners

? Work with the Office Administrator and Intern to prepare materials for event day supervisors for

Seahawks games, Sounders matches, and other events at CenturyLink Field and Event Center

? Work with Guest Services Manager to represent Guest Services Management Team and supervise

event-day operations at all Seahawks games and stadium concerts, and select Sounders matches,

WAMU Theater concerts, flat shows and other events as needed

? Management of the CLF Tour Program including staff oversight, reports and supplies

? Serve as the GS Lead for Seahawks Training Camp (FGI Point person)

? Manage Guest Services Wardrobe staff and oversee wardrobe inventories including distribution,

supplies and re-ordering

? Manage ABI WIP editing and payroll approval for Guest Services event staff

? Develop and maintain Guest Services staff manuals and event-day information tools

? Work with the Guest Services Intern to dissect all the information following a Seahawks game or

Sounders match (i.e. Customer complaints, facility work orders/repairs, Human Resource

paperwork)

? Manage the relationship with TicketMaster, along with the Box Office Manager

o Game-day issues, scanner repairs and updates and integrating new phone app for iPads

? Along with the Guest Services Manager, evaluate all Silver Tier employees on an annual basis

(Including report cards detailing call offs, late arrivals, counseling notes, etc.)

? Coordination, distribution and training of game day staff on ISS devices and iPads

o Establish protocol for these devices to maximize utilization

o Storage, maintenance and upkeep of equipment

? Coordination and Communication of Guest Services role in Seahawks Game Day “Experiences”

with the Guest Services Intern

? Oversee CenturyLink Field Tour Program, staff and supplies

? Assist Guest Services Manager in annual budget development

Qualifications:

? Ability and willingness to work an event-driven schedule including weekends, evenings and some

holiday hours

? Experience in a high-volume, service driven environment

? Ability to speak in front of audiences ranging from less than 10 to 600+ people

? Demonstrated ability to handle sensitive and confidential information and situations

? Strong leadership and personnel management experience with the ability to coach, mentor and

motivate a diverse workforce

? Demonstrated ability to be creative and seek proactive solutions to problems and situations before

and/or after they arise with little or no supervision.

? Proficient in the operation various PC applications including Word, Excel and Outlook

? A highly developed attention to detail in producing accurate materials and reports

? Proven professional, tactful and diplomatic communication style

? Must be well organized and able to handle multiple projects at one time

? Knowledge of accounting and finance functions; experience with budget oversight

? Ability to effectively interact with guests, visitors and staff at all levels

? Knowledge of and compliance with Federal and State OSHA regulations, including fire and safety

Education/Experience/Certifications:

? Bachelor’s Degree preferably in sports/entertainment management or business

? Guest and event services experience in a stadium or arena management, sports and entertainment

facility or other hospitality-oriented business such as theme parks, hotels or airlines required


Apply for this position      |      Go back job listings


Facility Operations/Security: Security
Full-Time Security Officer - Denver Broncos (Denver, CO)

JOB SUMMARY:  The Full-Time Security Officer is responsible for the provision of all security functions for stadium and all surrounding stadium property.

DUTIES AND RESPONSIBILITIES

25%  Provide coverage of command center by:

  • Answering all calls to the main security line, logging officer activity, monitoring surveillance cameras, monitoring radio traffic, monitoring access control system, checking out keys, and providing direction to rovers as needs arise.

25%   Provide inside roving patrol by:

  • Securing and re-securing doors as necessary, identifying and reporting suspicious behavior, looking for and reporting any abnormalities or damage to stadium property, and completing incident reports as necessary.

25%  Provide outside roving patrol by:

  • Securing and re-securing parking lots and stadium gates as necessary, identifying and reporting suspicious behavior, looking for and reporting any abnormalities or damage to stadium property, and completing incident reports as necessary.

20%   Provide coverage for static posts by:

  • Checking in visitors at the north tunnel and gate 7.
  • Assisting with loading dock activity when the dock supervisor is not present
  • Assisting with event post coverage, and any other posts as directed by your supervisor.

5%   Contributes to department team effort by:

  • Completing all other duties and responsibilities as assigned.     

QUALIFICATIONS AND REQUIREMENTS

  • High school diploma or equivalent preferred.
  • Prior security experience preferred, but not required.
  • Excellent customer service skills.
  • Able to work weekends, mandatory public events, and holidays.
  • Ability to work overtime to cover mandatory event schedule.
  • Valid Colorado driver license, if needed to perform essential functions of the job.
  • Good verbal and written communication skills.
  • Good interpersonal skills.
  • Ability to pass rigorous background check.
  • Understanding and use of security radio system.
  • Understanding and use of surveillance camera system.
  • Understanding and use of alarm system.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What shifts are you available to work?
2. What are your salary requirements?


Apply for this position      |      Go back job listings


Facility Operations/Security: Parking Operations
Parking Team Member - Denver Broncos/Stadium Management Company (Denver, CO)

The Parking Department of Sports Authority Field at Mile High is hiring for the following part-time/seasonal positions for the 2017 Public Stadium Events. Events include the Metallica, Guns N Roses and Justin Bieber concerts, the Gold Cup Soccer Doubleheader and ALL 2017 Denver Broncos Home Games. Each position is vital to our operation and we are looking for qualified customer-service oriented candidates to fill positions. All of these positions require a willingness to assist and approach guests and a friendly sense of service, making our Parking team “A MILE ABOVE THE REST”. If you are looking to be a part of the best facility to visit in the National Football league and home to the World Champion Denver Broncos, look no further!

Specific positions and responsibilities include:

Parking Attendants / Cashiers: These positions are the first team members to greet the guest upon arrival and are critical to the fan experience. This position is also the first point of sale for all cash parking in the stadium parking lots as well as scanning in pre-purchased parking permits with handheld devices. You will be selling parking spaces to vehicles as they enter the lots, providing a receipt for each transaction, and being accountable for all revenues collected. You should be able to provide guests with accurate stadium information and directions. Excellent customer service skills are required. Additional responsibilities include directing traffic and vehicles to available parking spaces, directing pedestrian flow, auditing parking lots and driving a golf cart. Starting pay for this position is $12.00 / hour.

Requirements:

  • Excellent customer service and verbal communication skills
  • Availability to work ALL Denver Broncos home games and all other events deemed mandatory by Stadium Management Company
  • Ability to stand for extended periods of time, walking and working outside in various weather conditions
  • Positive, team-oriented attitude

Additionally, all applicants regardless of position must be 18 years of age or older and successfully pass a criminal background check.

What to expect:

  • Use a palm pilot device to scan all tickets as they enter the building
  • Greet guests and guide them to available parking spaces
  • Be stationed in one place for a period of time
  • Be outside in all different types of elements
  • Resolve fan issues as they arise
  • Be able to work a shift that will range between 9-10 hours
  • Be flexible and ready to work other duties as assigned

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Denver Metro Area?
2. Are you 18 years of age or older?
3. Can you commit to working all Denver Broncos home games and other events deemed mandatory?


Apply for this position      |      Go back job listings


Facility Operations/Security: Usher/Ticket Taker
Guest Relations Team Member (Part-Time) Summer / Fall 2017 - Denver Broncos/Stadium Management Company (Denver, CO)

The Guest Relations Department of Sports Authority Field at Mile High is hiring for the following part-time/seasonal position for the 2017 Denver Broncos Season. Each position is vital to our operation and we are looking for qualified, customer-service oriented candidates to fill positions. All of these positions require a willingness to assist and approach guests with a friendly sense of service, making our Guest Relations team "A MILE ABOVE THE REST" and the best facility to visit in the National Football League!

 

Guest Relations Team Member:  The Denver Broncos and Stadium Management Company are looking for personable, attentive individuals looking for a part-time, seasonal job full of excitement and fan interaction!These positions could include Usher, Ticket Taker, Club Level, or Suite Level.  Staff Members are expected to interact with guests, get to know the season ticket holders, be able to provide assistance to all fans. These situations may include scanning tickets upon entry, helping a guest find their seat location, conflict resolution or problem solving between fans, and directions to various locations in the Stadium.  Starting pay for all of these positions is $11.00 per hour.

Requirements:

·         Excellent customer service and verbal communication skills

·         Availability to work ALL Denver Broncos home games and all other events deemed mandatory by Stadium Management Company

·         Ability to stand for extended periods of time, walking (including stairs) and working outside in various weather conditions

·         Positive, team-oriented attitude

Additionally, all applicants regardless of position must be 18 years of age or older and successfully pass a criminal background check.

What to expect:

  • Use a palm pilot device to scan all tickets as they enter the building. 
  • Greet guests and guide them to their seats
  • Be stationed in one place for a period of time.
  • Be outside in all different types of elements.
  • Resolve fan issues as they arise.
  • Be able to work a shift that will range between 8-9 hours.
  • Be flexible and ready to work other duties as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Denver Metro Area?
2. Are you 18 years of age or older?
3. Can you commit to working all Denver Broncos home games and other events deemed mandatory?


Apply for this position      |      Go back job listings


Facility Operations/Security: Uniforms
Laundry Attendant - First & Goal Hospitality/CenturyLink Feild (Seattle, WA)

Position Summary

Operates washing machines to clean unifroms and other company articles and assists workers in issuance and return of uniform itiems, according to company policies and procedures.

ESSENTIAL FUNCTIONS:

  • Washes, dries, and folds all lines/uniforms
  • Sorts all lines/uniforms properly according to type and soil
  • Process stained uniforms according to company guidelines
  • Prepares and bags uniforms according to the list and NPO group
  • Ensures cleanliness and maintenace of laundry room at all times
  • Reports all damge, hazards or defective equipment
  • Assist with game day or event day uniform needs
  • Preforms other duties as assigned

EDUCATION & EXPERIENCE:

  • Previous professional laundry or housekeeping experience a plus

KNOWLEDGE,SKILLS & ABILITES:

  • Good communication skills - ability to understand and follow direction
  • Ability to prioritize tasks, handle multiple projects simultaneously

PHYSICAL REQUIREMENTS:

  • Frequent standing, walking, bending, reaching, twisting and using hands for entire length of shift
  • Ability to lift up to 50 pounds and push a 100 pound cart

Apply for this position      |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
Jaguars Fan Raffle for Charity Sales Team Member - Jacksonville Jaguars (Jacksonville, FL)

Summary:  

The Jacksonville Jaguars Foundation is looking for friendly, high-energy, motivated sellers to join the Jaguars 50/50 Jackpot for Charity sales team for the 2017 season. The Jacksonville Jaguars Foundation is giving you the opportunity to become part-time, seasonal team member where you can bring your passion for raising money for the Jaguars Foundation and other Jacksonville charities to every Jaguars home game played at EverBank Field. 

Job Duties & Responsibilities

  • Be passionate by interacting and connecting with fans pre-game and in-game to explain the details of the 50/50 jackpot program.

  • Be accountable through accurate handling of the sales and distribution of raffle tickets, and turn in all cash and tickets to Coordinator at the end of the shift.

  • Be responsive and knowledgeable about the program, The Jaguars Foundation, and other charities in order to answer fan questions about the 50/50 jackpot.

  • Show your dedication to the Jaguars, The Jaguars Foundation and other charities by meeting and exceeding minimum sales goals as specified by Coordinator.

  • Hours: Approximately 7-8 hours at each Jacksonville Jaguars Home Game played at EverBank Field (Two preseason games and seven regular season home games). Your dedication is important and attendance at all 9 games is required.

  • Be excellent by showing your enthusiasm about the program with each and every fan interaction and sale.

  • Be innovative and intelligent through creative and outgoing sales techniques.

  • Sales and customer service experience

  • Self-motivated with high energy

 

Jaguars Values (P.R.I.D.E.):  The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about working for the team

  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team

  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions

  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships

  • Excellent – you should be able to drive the team to achieve goals and results to improve performance

 

Job Qualifications

  • Slaes, fundraising and customer service experience required.

  • High school diploma or general education degree.

  • Must be 18 or older.

  • Must be able to stand for long periods of time and walk long distances in parking lot and stadium. Reasonable accommodations may be made to enable individuals with disabilities to perform the listed job duties and responsibilities.

  • Ability to maintain high levels of enthusiasm while interacting with the Jaguars large fan base.

  • Must be detail-oriented and have strong organizational skills.

  • Strong interpersonal and verbal communication skills.                                                                                               

  • Must be able to work rain or shine.              

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  The Jacksonville Jaguars and Jaguars Foundation are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test and background check.  You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States.


Apply for this position      |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
Game Day Staff - Kansas City Chiefs (Kansas City, MO)

Guest Relations Positions

Guest service representatives (GSR)

Summary: Reporting to the Event Services Department, the Guest Service Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Guest Service Representatives have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Greeters

Summary: Reporting to the Event Services Department, the Greeter is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Greeters are the first impression the Guests have of Club Level, so making guests feel welcome and comfortable right away is key. You will welcome each guest with, “Welcome to Arrowhead” and will check game tickets and passes to make sure guests are in the correct location. Greeters will also thank Guests as they leave. Greeters are also responsible for maintaining the integrity of the Scout Investments Club Level.

ADA Attendants

Summary: Reporting to the Event Services Department, the ADA Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. ADA Attendants have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. ADA Attendants have direct contact with the Guests in our accessible seating sections and have the opportunity to enhance every Guest’s Arrowhead experience by being proactive, courteous, helpful and compassionate to each individual’s situation. Your key responsibility is to make sure that only Guests holding tickets for the accessible seating sections are allowed to sit, stand and/or view the game from your section.

Elevator Operators

Summary: Reporting to the Event Services Department, the Elevator Operator is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Elevator Operators have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. Elevator Operators are responsible for transporting passengers between floors of the stadium.

Ticket Takers

Summary: Reporting to the Event Services Department, the Ticket Taker is responsible for validating admission into each Arrowhead Stadium Event while providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Ticket Takers have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Stadium Services Positions

Pan and Broom Attendants

Summary: Reporting to the Stadium Services Department, the Pan and Broom Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Pan and Broom Attendants will patrol their designated area and ensure their area is free and clear of debris and make sure that trash is removed and changed as needed on the concourses.

Restroom Attendants

Summary: Reporting to the Stadium Services Department, the Restroom Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Restroom Attendants will be responsible for keeping all Arrowhead Stadium restrooms stocked, clean and free of debris and trash. As a Restroom Attendant, you will be extremely visible to Guests. They will look for information from you and your contact with individual guests may occur more than once during an event. Be proactive in your offensive play to ask them if they are in need of assistance. Be aware of your area as well as specific issues that may need attention. Your focus should be to provide a safe environment and an exceptional fan experience while working efficiently.

Suite Maids

Summary: Reporting to the Stadium Services Department, the Suite Maid is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Suite Maids will assist in keeping suites clean and stocked with the necessary items including toilet paper and paper towels. They will be on hand to clean up spills and trash in suites. As a Suite Maid, you will be extremely visible to Guests. They will look for information from you and your contact with individual guests may occur more than once during an event. Be proactive in your offensive play to ask them if they are in need of assistance. Be aware of your area as well as specific issues that may need attention. Your focus should be to provide a safe environment and an exceptional fan experience while working efficiently.

Fans First Positions

Fans First In-Stadium Representatives

Summary: Reporting to the Fan Experience Department, the Fans First Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Fans First Representatives have the ability to impact each guest’s experience, and do everything that they can to enhance the experience while abiding by company policies. Fans First In-Stadium is composed of 11 booths on the Lower and Upper Levels of Arrowhead Stadium that are designed to help provide information, resources and customer service to fans inside the stadium.

 Fans First Parking Representatives

Summary: Reporting to the Fan Experience Department, the Fans First Parking Representative is responsible for providing world class customer service and hospitality to all guests entering Truman Sports Complex. Fans First Parking Representatives have the ability to impact each guest’s experience, and do everything that they can to enhance the parking experience while abiding by company policies. Fans First Parking is composed of 9 tents around our parking lot areas that are designed to help provide information, resources and services to fans before they enter the stadium.

Wheelchair Attendants

Summary: Reporting to the Fan Experience Department, the Wheelchair Attendant is responsible for providing world class customer service and hospitality to all guests who need assistance entering Arrowhead Stadium. Wheelchair Attendants ensure that guests who are in need of this assistance make it safely to their seats.

Courtesy Cart Attendants

Summary: Reporting to the Fan Experience Department, the Courtesy Cart Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Courtesy Cart Attendants have the ability to impact each guest’s experience, and do everything that they can to enhance the experience while abiding by company policies. Courtesy Cart Attendants are responsible for safely transporting fans to or from the parking lots or stadium gates. 

50/50 Raffle Ticket Sellers

Summary: Sells raffle tickets to fans before and during all Chiefs’ home games. Sellers interact with fans, handle cash and help raise money for local charities through the sale of raffle tickets. 

NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Custodial/Housekeeping
Part-Time Utility Maintenance (Painter Experience) - Kansas City Chiefs (Kansas City, MO)

You must meet all of the requirements listed.  The shifts will be awarded to the employee that has the best skill set and meets all of the requirements listed. 

Job Summary: Painters are responsible for maintaining any and all painting needs at the University of Kansas Hospital Training Complex, Arrowhead Stadium and outside areas of the Truman Sports Complex.  Rate of pay: $19.32/hour.  

ESSENTIAL ACCOUNTABILITIES:
1. Cleans equipment, paint mixing area, and work area.
2. Operates compressors, striping machines, sandblasters, spray equipment and other small power equipment.
3. Install, repair and maintain drywall, wall texturing, and ceiling acoustic texturing.
4. Operates heavy lift equipment including scissors, and boom swing stage to heights of 80 feet.
5. Erects various types of scaffolding, staging, ladders, and planks to reach surfaces of work area for painters and others.
6. Applies paints, stains, surface preparatory material, and undercoating materials to a variety of surfaces, as appropriate, and according to Material Safety Data Sheets ensuring compliance with hazardous materials guidelines.
7. Determines appropriate color for new or replacement applications through consultation with customer.
8. Maintains existing paint surfaces through matching and tinting.
9. Prepares and implements line striping for streets and parking lot
10. Identification, safe handling, and appropriate disposal of paints, stains, preparatory material, undercoating material and hazardous material.
11. Professional Appearance:  All applicants must maintain a professional appearance.

  
COMPETENCIES:

1. Knowledge of tools, equipment, material, and application techniques common to the painting trade.
2. Knowledge and skill in hazardous materials handling, application and disposal
3. Skill in the preparation and application of paints, stains, and surface preparation materials to a wide variety of surfaces.


PHYSICAL REQUIREMENTS:

1. Walk and stand
2. Climb
3. Bend forward
4. Kneel down
5. Push and pull objects
6. Lift and/or move up to 25 lbs, sometimes over shoulder.
7. Repetitive bending and lifting of items
8. Repetitive arm  movements
9. Complete work off ladders

EXPECTATIONS:

• Reports to work each day and on time, and works extra hours when needed.
• Employee must comply with proper safety policies and procedures as required (i.e. when using cleaning chemicals, reporting incidents, etc).
• Provides excellent level of customer service to both internal and external customers.
• The employee must be able to determine the neatness, accuracy and thoroughness of the work assigned.
• If required to travel for business: maintains a valid driver’s license and good driving record.
• Must undergo and pass a back ground check.
• Must be approved by Management
 

NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Security
Part-Time Security Officer - Kansas City Chiefs (Kansas City, MO)

JOB SUMMARY:   The Kansas City Chiefs will expect the appointee to possess honesty, integrity, tolerance, good judgment, a pleasant and courteous professional attitude and appearance, and the ability to resolve conflict in a constructive manner.

ESSENTIAL ACCOUNTABILITIES:

  1. Perform safety and security duties and assigned tasks to include the protection of persons and property.
  2. Investigate, document and follow up on all incidents.
  3. Respond to all duress and security alarms.
  4. Performs inspections for safety, security, and fire hazards.
  5. Provide building, campus and parking control.
  6. Control after-hours access.
  7. Maintain department equipment.
  8. Maintain confidentiality of all security and facility information.
  9. Provide services not available from other facilities departments.
  10. Fulfill all requests from Administration.
  11. Will be necessary to work paid overtime with little or no notice.
  12. Compensation: $14 per hour.

 

COMPETENCIES:

  1. Communication – strong written and oral communication skills related to incidents and writing incident reports.
  2. Computer Skills – data entry and retrieval, basic knowledge of Microsoft Office Suite.
  3. Basic Office Skills – phone/voice mail, fax machine and copier, etc.
  4. Basic Criminal Law – knowledge of criminal law.
  5. First Aid.

 

PHYSICAL REQUIREMENTS:

  1. Must be in good physical condition, as position requires frequent walking/standing for long periods of time.
  2. Must be able to lift/carry/push 50lbs.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Valid driver’s license with good driving history.
  2. Two years prior security experience, or some level of formal education in criminal justice.
  3. High school diploma or GED minimally required; some college education preferred.
  4. Supervisory experience preferred.

Background check and successful completion of certification requirements by Kansas City Police Department will be required in order to perform security services within the city limits of Kansas City, MO.

NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Game Day/Event Staff
Game Day Staff - Kansas City Chiefs (Kansas City, MO)

Guest Relations Positions

Guest service representatives (GSR)

Summary: Reporting to the Event Services Department, the Guest Service Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Guest Service Representatives have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Greeters

Summary: Reporting to the Event Services Department, the Greeter is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Greeters are the first impression the Guests have of Club Level, so making guests feel welcome and comfortable right away is key. You will welcome each guest with, “Welcome to Arrowhead” and will check game tickets and passes to make sure guests are in the correct location. Greeters will also thank Guests as they leave. Greeters are also responsible for maintaining the integrity of the Scout Investments Club Level.

ADA Attendants

Summary: Reporting to the Event Services Department, the ADA Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. ADA Attendants have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. ADA Attendants have direct contact with the Guests in our accessible seating sections and have the opportunity to enhance every Guest’s Arrowhead experience by being proactive, courteous, helpful and compassionate to each individual’s situation. Your key responsibility is to make sure that only Guests holding tickets for the accessible seating sections are allowed to sit, stand and/or view the game from your section.

Elevator Operators

Summary: Reporting to the Event Services Department, the Elevator Operator is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Elevator Operators have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. Elevator Operators are responsible for transporting passengers between floors of the stadium.

Ticket Takers

Summary: Reporting to the Event Services Department, the Ticket Taker is responsible for validating admission into each Arrowhead Stadium Event while providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Ticket Takers have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Stadium Services Positions

Pan and Broom Attendants

Summary: Reporting to the Stadium Services Department, the Pan and Broom Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Pan and Broom Attendants will patrol their designated area and ensure their area is free and clear of debris and make sure that trash is removed and changed as needed on the concourses.

Restroom Attendants

Summary: Reporting to the Stadium Services Department, the Restroom Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Restroom Attendants will be responsible for keeping all Arrowhead Stadium restrooms stocked, clean and free of debris and trash. As a Restroom Attendant, you will be extremely visible to Guests. They will look for information from you and your contact with individual guests may occur more than once during an event. Be proactive in your offensive play to ask them if they are in need of assistance. Be aware of your area as well as specific issues that may need attention. Your focus should be to provide a safe environment and an exceptional fan experience while working efficiently.

Suite Maids

Summary: Reporting to the Stadium Services Department, the Suite Maid is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Suite Maids will assist in keeping suites clean and stocked with the necessary items including toilet paper and paper towels. They will be on hand to clean up spills and trash in suites. As a Suite Maid, you will be extremely visible to Guests. They will look for information from you and your contact with individual guests may occur more than once during an event. Be proactive in your offensive play to ask them if they are in need of assistance. Be aware of your area as well as specific issues that may need attention. Your focus should be to provide a safe environment and an exceptional fan experience while working efficiently.

Fans First Positions

Fans First In-Stadium Representatives

Summary: Reporting to the Fan Experience Department, the Fans First Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Fans First Representatives have the ability to impact each guest’s experience, and do everything that they can to enhance the experience while abiding by company policies. Fans First In-Stadium is composed of 11 booths on the Lower and Upper Levels of Arrowhead Stadium that are designed to help provide information, resources and customer service to fans inside the stadium.

 Fans First Parking Representatives

Summary: Reporting to the Fan Experience Department, the Fans First Parking Representative is responsible for providing world class customer service and hospitality to all guests entering Truman Sports Complex. Fans First Parking Representatives have the ability to impact each guest’s experience, and do everything that they can to enhance the parking experience while abiding by company policies. Fans First Parking is composed of 9 tents around our parking lot areas that are designed to help provide information, resources and services to fans before they enter the stadium.

Wheelchair Attendants

Summary: Reporting to the Fan Experience Department, the Wheelchair Attendant is responsible for providing world class customer service and hospitality to all guests who need assistance entering Arrowhead Stadium. Wheelchair Attendants ensure that guests who are in need of this assistance make it safely to their seats.

Courtesy Cart Attendants

Summary: Reporting to the Fan Experience Department, the Courtesy Cart Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Courtesy Cart Attendants have the ability to impact each guest’s experience, and do everything that they can to enhance the experience while abiding by company policies. Courtesy Cart Attendants are responsible for safely transporting fans to or from the parking lots or stadium gates. 

50/50 Raffle Ticket Sellers

Summary: Sells raffle tickets to fans before and during all Chiefs’ home games. Sellers interact with fans, handle cash and help raise money for local charities through the sale of raffle tickets. 

NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Game Day/Event Staff
50/50 Raffle - Kansas City Chiefs (Kansas City, MO)

JOB SUMMARY:   The Kansas City Chiefs are looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2017 season.

ESSENTIAL ACCOUNTABILITIES:

  1. Approach fans pre-game and in-game to explain the details of the 50/50 raffle program.
  2. Accurately handle the sale and distribution of the tickets, following program requirements.
  3. Answer questions fans may have about the program.
  4. Turn in all cash and tickets several times throughout and at the end of gameday.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Must have a High School Diploma or equivalent education, 18 or over.
  2. Prior experience handling cash.
  3. Ability to interact positively with large fan base.
  4. Must be detail oriented and have strong organizational skills.
  5. Above average verbal communication skills.
  6. Strong sales skills.
  7. Candidates must be willing to work nights, weekends and holidays if necessary.
  8. Must be able to work in a variety of weather conditions.
  9. Must be able to walk up and down numerous steps and long distances in parking lot and stadium complex.

This position requires an outgoing personality and a passion for raising money for local charities.

NO PHONE CALLS PLEASE!


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Event Guest Relations
Part Time Play 60 Youth Outreach Guide - Kansas City Chiefs (Kansas City, MO)

Status: Part-Time, Weekdays & Evenings, 15-20 hrs/week average   

JOB SUMMARY: Looking for energetic individuals with excellent communication skills and a passion for working with elementary and middle school students. In this position, you will be leading groups of students through Arrowhead Stadium for educational fieldtrips with the Chiefs Sports Lab powered by Blue KC and the new Arrowhead Art Collection program. The Sports Lab is an interactive health and fitness zone specifically designed for school-aged children and is located inside Arrowhead Stadium. This position could also include off-site Play60 engagements within the Kansas City Community. Applicants must like working with children, be well-spoken with educators and group leaders, be extremely responsible and have a health-conscience mindset. Public Speaking and/or performance experience is highly recommended.   

ESSENTIAL ACCOUNTABILITIES:

  1. Operation and understanding maintenance of the Chiefs Sports Lab hands-on and computer interactive activities.
  2. Clear and friendly communication to all visitors of the Sports Lab and Arrowhead Art Collection.
  3. Leading tours through Arrowhead Stadium while promoting NFL Play60 and regional art.
  4. Being observant and taking a proactive approach to making a fieldtrip visit the best experience possible for both children and adults.
  5. Identify and resolve problems in a timely manner while remaining positive.
  6. Punctual, organized and possessing great time management skills.
  7. Must be able to work well in a team atmosphere.
  8. Prior experience with school-aged children is highly preferred.
  9. Public Speaking or performance experience is highly preferred.
  10. Requires frequent walking, standing, bending and climbing stairs.
  11. Must be able to occasionally lift 50 lbs.

 

COMPETENCIES:

  1. Problem Solving – Identifies and resolves problems in a timely manner; gather and analyze information skillfully.  Must be able to develop solutions quickly and effectively.
  2. Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills.  Share skills with others and recognizes training opportunities for staff.
  3. Oral Communications - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
  4. Written Communications - Writes clearly and informatively.
  5. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well. Readily accepts feedback from others and provides vision and inspiration to peers and subordinates. Displays enthusiasm, passion and optimism.
  6. Innovation - Displays original thinking and creativity. Meets challenges with resourcefulness.
  7. Motivation - Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

 

PHYSICAL REQUIREMENTS:

  1. Light office duties and activities.
  2. Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.
  3. Ability to push and pull objects, reach, bend, walk, sit and/or stand, climb, balance, kneel, crouch, or crawl.
  4. Must be able to lift/carry objects weighing 50+ lbs.
  5. Ability to work in a moderate to loud environment during events and inclement weather temperatures. 

 

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Ability to interact appropriately with children (background check required).
  2. Public Speaking
  3. High School Graduate.
  4. Excellent time management and organizational skills.
  5. Art or Physical Fitness background preferred but not required.

NO PHONE CALLS PLEASE                                                                                          


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Event Guest Relations
Seasonal Event Services Coordinator - Kansas City Chiefs (Kansas City, MO)

ESSENTIAL ACCOUNTABILITIES:

Weekly responsibilities include:

1.      Facilitating Event Staff communication via email and phone. 

2.      Creating game day materials

o   Newsletter

o   Event Day Resource

o   Supervisor Materials

3.      Tracking uniform and asset inventory

4.      Maintain employee performance evaluations for Event Staff.

5.      Attend recruiting and training events as required by the Event Operations Dept.

Event Day duties will include:

1.      Provide support to event staff supervisors during major events. (Concerts & College Football)

2.       Supervise Fundraising Groups on event day

3.      Oversee the pregame activation area on event day.

 

COMPETENCIES:

1.      Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.

2.      Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.

3.      Written Communications- Writes clearly and informatively.

4.      Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.

5.      Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

 

PHYSICAL REQUIREMENTS:

1.      Light office duties and activities.

2.      Long periods of standing and walking.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

1.      Two to four (2-4) years of experience in event operations in a stadium, arena, convention center, amusement park or hospitality-oriented business

2.      Proven leadership experience. 

3.      Must be a great communicator and possess a positive and enthusiastic personality.

4.      Working knowledge of programs such as PowerPoint, Excel, Word, and Outlook.

5.      Ability to juggle numerous projects and tasks concurrently.

6.      Must be detail oriented.

7.      Must be able to work weekends, evenings and holidays in addition to regular business hours

8.      Other duties, functions, special projects as assigned by the Event Services Administrator and Event Services Manager.                                                                                                         


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Game Day/Event Staff
Game Day Staff - Kansas City Chiefs (Kansas City, MO)

Guest Relations Positions

Guest service representatives (GSR)

Summary: Reporting to the Event Services Department, the Guest Service Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Guest Service Representatives have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Greeters

Summary: Reporting to the Event Services Department, the Greeter is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Greeters are the first impression the Guests have of Club Level, so making guests feel welcome and comfortable right away is key. You will welcome each guest with, “Welcome to Arrowhead” and will check game tickets and passes to make sure guests are in the correct location. Greeters will also thank Guests as they leave. Greeters are also responsible for maintaining the integrity of the Scout Investments Club Level.

ADA Attendants

Summary: Reporting to the Event Services Department, the ADA Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. ADA Attendants have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. ADA Attendants have direct contact with the Guests in our accessible seating sections and have the opportunity to enhance every Guest’s Arrowhead experience by being proactive, courteous, helpful and compassionate to each individual’s situation. Your key responsibility is to make sure that only Guests holding tickets for the accessible seating sections are allowed to sit, stand and/or view the game from your section.

Elevator Operators

Summary: Reporting to the Event Services Department, the Elevator Operator is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Elevator Operators have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. Elevator Operators are responsible for transporting passengers between floors of the stadium.

Ticket Takers

Summary: Reporting to the Event Services Department, the Ticket Taker is responsible for validating admission into each Arrowhead Stadium Event while providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Ticket Takers have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Stadium Services Positions

Pan and Broom Attendants

Summary: Reporting to the Stadium Services Department, the Pan and Broom Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Pan and Broom Attendants will patrol their designated area and ensure their area is free and clear of debris and make sure that trash is removed and changed as needed on the concourses.

Restroom Attendants

Summary: Reporting to the Stadium Services Department, the Restroom Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Restroom Attendants will be responsible for keeping all Arrowhead Stadium restrooms stocked, clean and free of debris and trash. As a Restroom Attendant, you will be extremely visible to Guests. They will look for information from you and your contact with individual guests may occur more than once during an event. Be proactive in your offensive play to ask them if they are in need of assistance. Be aware of your area as well as specific issues that may need attention. Your focus should be to provide a safe environment and an exceptional fan experience while working efficiently.

Suite Maids

Summary: Reporting to the Stadium Services Department, the Suite Maid is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Suite Maids will assist in keeping suites clean and stocked with the necessary items including toilet paper and paper towels. They will be on hand to clean up spills and trash in suites. As a Suite Maid, you will be extremely visible to Guests. They will look for information from you and your contact with individual guests may occur more than once during an event. Be proactive in your offensive play to ask them if they are in need of assistance. Be aware of your area as well as specific issues that may need attention. Your focus should be to provide a safe environment and an exceptional fan experience while working efficiently.

Fans First Positions

Fans First In-Stadium Representatives

Summary: Reporting to the Fan Experience Department, the Fans First Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Fans First Representatives have the ability to impact each guest’s experience, and do everything that they can to enhance the experience while abiding by company policies. Fans First In-Stadium is composed of 11 booths on the Lower and Upper Levels of Arrowhead Stadium that are designed to help provide information, resources and customer service to fans inside the stadium.

 Fans First Parking Representatives

Summary: Reporting to the Fan Experience Department, the Fans First Parking Representative is responsible for providing world class customer service and hospitality to all guests entering Truman Sports Complex. Fans First Parking Representatives have the ability to impact each guest’s experience, and do everything that they can to enhance the parking experience while abiding by company policies. Fans First Parking is composed of 9 tents around our parking lot areas that are designed to help provide information, resources and services to fans before they enter the stadium.

Wheelchair Attendants

Summary: Reporting to the Fan Experience Department, the Wheelchair Attendant is responsible for providing world class customer service and hospitality to all guests who need assistance entering Arrowhead Stadium. Wheelchair Attendants ensure that guests who are in need of this assistance make it safely to their seats.

Courtesy Cart Attendants

Summary: Reporting to the Fan Experience Department, the Courtesy Cart Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Courtesy Cart Attendants have the ability to impact each guest’s experience, and do everything that they can to enhance the experience while abiding by company policies. Courtesy Cart Attendants are responsible for safely transporting fans to or from the parking lots or stadium gates. 

50/50 Raffle Ticket Sellers

Summary: Sells raffle tickets to fans before and during all Chiefs’ home games. Sellers interact with fans, handle cash and help raise money for local charities through the sale of raffle tickets. 

NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Security
Part-Time Security Officer - Kansas City Chiefs (Kansas City, MO)

JOB SUMMARY:   The Kansas City Chiefs will expect the appointee to possess honesty, integrity, tolerance, good judgment, a pleasant and courteous professional attitude and appearance, and the ability to resolve conflict in a constructive manner.

ESSENTIAL ACCOUNTABILITIES:

  1. Perform safety and security duties and assigned tasks to include the protection of persons and property.
  2. Investigate, document and follow up on all incidents.
  3. Respond to all duress and security alarms.
  4. Performs inspections for safety, security, and fire hazards.
  5. Provide building, campus and parking control.
  6. Control after-hours access.
  7. Maintain department equipment.
  8. Maintain confidentiality of all security and facility information.
  9. Provide services not available from other facilities departments.
  10. Fulfill all requests from Administration.
  11. Will be necessary to work paid overtime with little or no notice.
  12. Compensation: $14 per hour.

 

COMPETENCIES:

  1. Communication – strong written and oral communication skills related to incidents and writing incident reports.
  2. Computer Skills – data entry and retrieval, basic knowledge of Microsoft Office Suite.
  3. Basic Office Skills – phone/voice mail, fax machine and copier, etc.
  4. Basic Criminal Law – knowledge of criminal law.
  5. First Aid.

 

PHYSICAL REQUIREMENTS:

  1. Must be in good physical condition, as position requires frequent walking/standing for long periods of time.
  2. Must be able to lift/carry/push 50lbs.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

  1. Valid driver’s license with good driving history.
  2. Two years prior security experience, or some level of formal education in criminal justice.
  3. High school diploma or GED minimally required; some college education preferred.
  4. Supervisory experience preferred.

Background check and successful completion of certification requirements by Kansas City Police Department will be required in order to perform security services within the city limits of Kansas City, MO.

NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

Go back job listings


Facility Operations/Security: Grounds Crew/Turf Management
Part-Time Groundskeeper - Miami Dolphins (Miami Gardens, FL)

SUMMARY:       

The part-time Groundskeeper assists the full-time stadium grounds staff by performing a variety of duties geared towards the maintenance and upkeep of the field and adjacent property

ESSENTIAL FUNCTIONS:

  • Maintains playing field to a high standard

  • Responsible for shop, storage and equipment cleanliness

  • Assists in coordinating performance of specific duties to maintain playing field, interior and exterior grounds areas of the Stadium to a high standard

  • Assists in setting up playing field for all events

  • Sod removal and installation

  • Irrigation installation and repairs

  • Painting lines and logos

  • Operating equipment such as mowers, tractors, forklifts, and other similar equipment

  • Operation of hand tools

  • Other related duties as assigned

ESSENTIAL REQUIREMENTS:

  • High school education/GED equivalent preferred

  • The ability to communicate with and understand instructions from immediate supervisor and Stadium management

  • The ability to work nights weekends, and holidays.

  • The ability to lift 50 lbs, physical exertion.

  • Work in inclement weather

  • Experience in sports field maintenance or similar work preferred

  • Valid driver’s license


Apply for this position      |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
Guest Experience Event Staff - Miami Dolphins (Miami Gardens, FL)

SUMMARY:

Event Day Guest Experience Staff facilitate a first class experience in designated areas of Hard Rock Stadium for Miami Dolphins games, University of Miami Games, Orange Bowl, major concerts, international soccer and other world class events.

ESSENTIAL JOB FUNCTIONS:
•    Assist guests with locating seats and escorting guests to their seat if necessary in a professional manner.
•    Assisting with access control, ensuring all guests are in their proper locations when seated.
•    Assume ownership in resolving guest challenges within the seating bowl (e.g. cursing, fighting, prohibited items, and duplicate ticket issues).
•    Comfortable with operating equipment devices for scanning and incident management reporting.
•    Maintain a working knowledge of stadium policies and procedures to effectively assist with general questions.
•    Be proactive and friendly in greeting and assisting our guests with various inquiries, at all points of contact.
•    Be knowledgeable of various amenities available for the enjoyment and entertainment of our guests.
•    Exhibit a fun, friendly fan service-oriented attitude and professional appearance at all times.
•    Be proactive in connecting with Miami Dolphins and Hurricanes Season Ticket Members.
•    Strong verbal and interpersonal skills with ability to communicate effectively with guests and other employees.


EXPERIENCE REQUIREMENT:
•    Availability to work ALL Miami Dolphins and University of Miami home games along with the Orange Bowl as well as other major events. This will include some nights, weekends and holidays.
•    Customer service experience (entry level or supervisory) preferred but not required.
•    Must have a positive attitude and possess outstanding communication skills.
•    Requires attention to detail and the ability to adapt to changing and difficult situations.
•    Must have the ability to anticipate needs, assess situations and act accordingly.
•    Fluent in English, Spanish beneficial. 
•    Most positions require standing for long periods of time during each event.

-    This description defines the type of work being performed by a person assigned to this position. It is not a complete list of all duties and responsibilities required by the Miami Dolphins and Hard Rock Stadium. 
-    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Apply for this position      |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
Game Day Staff (Part-Time) - Eagles Stadium Operator, Lincoln Financial Field - Philadelphia Eagles (Philadelphia, PA)

ORGANIZATIONAL OVERVIEW

At Lincoln Financial Field, we work diligently to provide our fans with one-of-a-kind guest experiences. In addition to being the home of the Philadelphia Eagles, Lincoln Financial Field has played host to the Army-Navy Game, NCAA Lacrosse Championships, Temple University Football, Philadelphia Union, Monster Jam, international soccer competitions, concerts, and many other entertainment events. Providing an unmatched spectator experience for nearly 70,000 fans, there is no better place to attend an event than Lincoln Financial Field. 

POSITION SUMMARY
This is a part-time, seasonal position.  As a Game Day Staff member, you will have the opportunity to create memories that last a lifetime and become part of stories that will be told by our fans for years to come. You will live our mission statement of providing our fans with the highest quality sports and entertainment experience in a safe, clean, and friendly environment and play a key role in inspiring and serving the greatest football city in America.

POSITION RESPONSIBILITIES
Positions will be determined upon training completion in September.

Please see below for the positions available as a Game Day Staff member:

Event Staff- Assist fans in locating areas of Lincoln Financial Field and supplying general information. Provide a high quality customer service interaction with all fans which will set the tone for the overall entertainment experience. Event Staff monitor fan behavior with the assistance of Event Staff Supervisors and security personnel. Event Staff positions include: Ticket Takers, Ushers, Guest Services Attendants, Fan Ambassadors, Quality Control, and 50/50 Raffle. This position is ideal for a candidate that enjoys working in a fast paced environment and has great interpersonal skills.

Concierge Staff – Assist fans in locating the Premium areas of Lincoln Financial Field and supplying general information in a courteous and professional manner. Provide a high quality customer service interaction with all fans which will set the tone for the overall entertainment experience. This position is ideal for a candidate with a professional and gracious demeanor as well as exceptional customer relations skills.

Merchandise Staff- Deliver an exciting customer shopping experience in a fast paced environment. Provide memorable customer service interactions by greeting each customer, helping fans locate desired merchandise, and completing sales transactions using a Point of Sale (POS) system. Merchandise Staff recommend specific products as directed and work with other team members in order to achieve sales goals.  This position is ideal for a candidate with retail or cash handling experience.

DESIRED ATTRIBUTES
The ideal candidate possesses a high level of integrity, passion, energy, a positive attitude, the ability to adapt to different situations, a strong work ethic, and a mindset for teamwork.  Candidates must have excellent customer service skills and the desire to help others.

REQUIREMENTS
• Available weeknights, weekends, and holidays (as needed)
• Must be available 3-4 hours prior to event kick-off and approximately 1-2 hours after each event
• Employees will be required to work all events at Lincoln Financial Field including Eagles home games and special events such as:

·        Army vs. Navy Game- Saturday, December 9, 2017

·        Philadelphia Eagles vs. Oakland Raiders – Monday, December 25, 2017

·        Philadelphia Eagles vs. Dallas Cowboys- Sunday, December 31, 2017

Please note: Game Day Staff positions will be filled in mid-August. Training will commence in September.  Two training sessions must be completed in order to begin working Lincoln Financial Field events in September.  Training sessions will take place in the evening (6pm-9pm).

PHYSICAL REQUIREMENTS 
• Ability to lift 40 lbs.
• Ability to stand for entire length of shift
• Ability to walk throughout stadium (including climbing stairs) during each shift
• May be required to work in elevated areas
• May be required to work in confined/narrow spaces (i.e. elevator)
• Ability to work in variable temperatures, including extreme hot and cold weather based on the season

EDUCATION & EXPERIENCE
• High school diploma or equivalent
• Previous experience in a customer service environment strongly preferred

COMPENSATION
Starting wage is $9.00 an hour.


 ** If there is an interest we will contact you directly to discuss you qualifications and/or schedule an interview. Please do not call; phone calls will only delay the hiring process. Thank you. **

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you currently live in the Philadelphia area?
2. Do you have previous customer service experience?
3. Do you have previous cash register and/or cash handling experience?
4. Are you able to work all major events taking place at Lincoln Financial Field during the fall/winter months?
5. Are you able to work in extreme heat or cold weather?
6. What is your desired position (if any)?
7. What is the best time and way for us to reach you?
8. If you were referred by a current staff member, please provide their first and last name.


Apply for this position      |      Go back job listings


Facility Operations/Security: Security
Security Officer / Part-Time - Sports Authority Field at Mile High / Denver Broncos (Denver, CO)

Sports Authority Field at Mile High is hiring part-time security officers responsible for ensuring safety and security during day to day operations, Denver Broncos home games, and all other public and private events held at Sports Authority Field at Mile High.
 

Responsibilities Include:

  • Follow all policies and procedures as specified in the Security Policy and Procedure Manual.
  • Operating command center, inside and outside roving patrols, access control, and other posts as assigned.
  • Log and report all activities performed during shift.
  • Investigate and complete incident reports of all unusual incidents occurring while on duty.
  • Understanding and use of security radio system.
  • Understanding and use of surveillance camera system.
  • Understanding and use of alarm system.
  • Challenge and identify all suspicious people found on property.
  • Provide security and access control for all stadium events.
  • All other duties and responsibilities as assigned.

Job Requirements:

  • Must be 21 years of age at the date of hire.
  • Prior security experience preferred, but not required.
  • Ability to work all Denver Broncos home games, Rocky Mountain Showdown, and other major public events as assigned.
  • Ability to work shifts in addition to the mandatory schedule.
  • High school diploma or equivalent required.
  • Valid Colorado driver license.
  • Good verbal and written communication skills.
  • Good interpersonal skills.
  • Ability to successfully pass a full background check.

Please include a resume with your application.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work all Denver Broncos home games?
2. Are you over 21 years of age?
3. Can you work additional shifts beyond the Broncos and public event schedule?
4. Do you live in Colorado?


Apply for this position      |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
Check-In Attendant - Raymond James Stadium - Tampa Bay Buccaneers (Tampa, FL)

Aramark will be hosting a job fair at Raymond James Stadium in the East Galley. The job fair will be July 6th  from 5pm-730pm. Please bring a copy of your resume if you can!. The location of the job fair is 4116 N Himes Ave.  You will enter through Lot B/C off of N Himes. Once you enter thorugh Lot B/C you will look for the glass building on your right hand side.  It will be labeled the East Galley. The job fair will be held inside the East Galley

Duties and Responsibilities

  • Prepare the check in area by ensuring all of the proper paperwork, materials, uniforms, etc. are in place
  • Stay in constant communication with the Nonprofit Coordinator and HR Manager as staffing issues may arise
  • Communicate staffing numbers
  • Ensure that all volunteers and employees are in proper uniform
  • Ensure that all volunteers and employees are TEAM certified and have all proper training and paperwork before they are check in for each event
  • Distribution of uniforms
  • Effectively communicate stand locations, directions, policies, procedures, etc. to volunteers and employees
  • Effectively answer questions from volunteers and/or immediately finding someone who can answer questions
  • Opening and closing duties as assigned by supervisor or manager
  • Must maintain a pleasant attitude towards customers, co-workers, volunteers, and management; must possess excellent customer service skills
  • Follow Wage & Hour regulations

Other Duties

  • All other duties assigned by direct report.
     

EMPLOYMENT STANDARDS

EDUCATION:  

  • High school diploma or equivalent.                                                    

EXPERIENCE:    

  • Prior admin experience
  • Prior experience at a stadium or a high volume facility preferred

QUALIFICATIONS:            

  • Must be available flexible hours including evenings, weekends, and holidays
  • Strong organizational, time management, and communication skills
  • Ability to handle multiple projects and stressful situations simultaneously
  • Ability to effectively communicate with diverse groups of customers, employees, and volunteers
  • Must be able to life 25lbs or more

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with Aramark without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law.

Background check is required for this position.

FRAUD ALERT: Aramark will never ask an applicant to supply his or her social security number electronically or via email to apply for a job with Aramark.

                              


Apply for this position      |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
Fan Team - Washington Redskins (Landover, MD)

This is a paid, part-time position for qualified individuals that are a part of the Guest Relations team at FedExField for the 2017 season. These employees have the opportunity to work with fans at FedExField during the regular season and our numerous stadium special events.

-       Be the first touch for fans surrounding the stadium

-       Welcome fans as they arrive and thank them upon their exit of the stadium

-       Handle all guest interactions with the highest level of hospitality and professionalism

-       Provide basic trouble shooting support

-       Accurately assist guests with basic needs like directions or recommendations

-       Acquire a strong knowledge of the stadium layout and procedures as well as Redskins promotions, programs and initiatives

-       Assist with creating content for social media by taking photos and videos with fans

-       Help the first Ladies of Football cheer on the sidelines during the game

Requirements:

-       Must commit to work all Redskins Home Game and special events

-       Must be 18 and over

-       Maintain a professional appearance

-       Ability to be friendly and courteous, regardless of the situation

-       Effective verbal communication skills

-       Strong interpersonal skills

-       Able to stand for long periods of time, walk long distances, and climb stairs

-       Be a team player who is able to work well in a fast paced environment

-       Reliable transportation

-       Excellent problem-solving skills

-       Knowledge of the Washington Redskins, the NFL and football in general


Apply for this position      |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
50/50 Game Day Seller - Washington Redskins (Landover, MD)

The Washington Redskins are looking for enthusiastic individuals to sell 50/50 Raffle tickets to Redskins fans at home games at FedExField to benefit the Redskins Charitable Foundation.

This position requires an outgoing personality as sellers will be asked to approach fans attending the game to purchase 50/50 raffle tickets, all to help make a difference in the community.


This is a paid, part-time seasonal position. Cash bonus incentives are given to exceptional sellers each home game. 

Essential Duties and Responsibilities:

¾     Approach fans to spread awareness of 50/50 raffle program and the Washington Redskins Charitable Foundation

¾     Sell 50/50 raffle tickets to fans pre-game and/or in-game

¾     Handle large amounts of money and electronic transactions

¾     Accurately handle the sale and distribution of the tickets

¾     Problem solve and answer questions fans may have about the 50/50 raffle program

Qualifications:

¾     Above average verbal communication skills

¾     Strong sales skills

¾     Prior cash handling experience

¾     Ability to interact positively with fans

¾     Must be able to work in a variety of weather conditions

¾     Must be able to walk up and down numerous steps and long distances in parking lot and FedExField.

¾     Must be detail-oriented and have strong organizational skills

Requirements:

¾     Must be 18 years of age or older

¾     Ability to pass a background check, which all candidates are subject to by law

¾     Must have a High School Diploma or equivalent education

¾     Must be able to work all pre-season, regular season, and post-season home games

¾     Candidates must be willing to work nights, weekends and holidays if necessary

Hours: Approximately 6 – 8 hours each Washington Redskins Home Game.

 

Reports to: Donor Services Coordinator, Charitable Foundation


Apply for this position      |      Go back job listings


Facility Operations/Security: Grounds Crew/Turf Management
Seasonal Grounds - Washington Redskins (Landover, MD)

The Washington Redskins are seeking qualified individuals to join the Grounds Department at FedExField for a seasonal position.  Start date and end dates would be approximately June 1 -December 31.  You will have the opportunity to learn about the responsibilities of a National Football League Grounds Department by working as a member of the department and assisting in its day-to-day functions.

Job Responsibilities may include but are not limited to the following:

·         Assist in the field preparation for Concerts, Events, Soccer, Redskins and College Games

·         Run and Maintain equipment

·         Establish a year-long fertilizer/herbicide/pesticide program for Latitude Bermuda Grass

·         Create and implement an equipment maintenance program

·         Maintain landscaping around stadium to the highest quality

·         Assist in painting multiple types of professional athletic fields

Requirements:

·         Flexibility to work extended hours, including some nights and weekends

·         Strong communication skills both written and verbal

·         Ability to lift at least 50 pounds

·         Valid driver’s license


Apply for this position      |      Go back job listings


Facility Operations/Security: Game Day/Event Staff
Game Day Event Staff - Washington Redskins (Landover, MD)

The Washington Redskins are seeking responsible individuals to join our Game Day Event Staff on a Part Time basis. The right fit individuals will provide excellent customer service (ticket takers, ushers, escalator/ elevator operators) and security throughout FedExField Stadium during Redskins Game Day and Special Events.

Essential Duties and Responsibilities: 

  • Work ALL 2017  Redskins Home Games and Major Events
  • Provide guests with excellent customer service to enhance their game day fan experience
  • Enforce FedExField, Redskins, and NFL rules, regulations and policies
  • Identify problems when/before they occur and quickly contact the best representative to rectify the situation (Cleaning, Security, Managers Etc…)
  • Receive and quickly act upon requests or complaints from guests.  In the event of a serious problem, rapidly defer to upper management
  • Provide immediate assistance to and emergency notification of guests in the event of an accident or injury
  • In the event of an emergency, assist in evacuating FedExField, while maintaining a calm, professional manner

Requirements: 

  • Must commit to work all Redskins Home Games, Concerts, Soccer and potential playoff games
  • Must be 18 and over
  • Maintain a professional appearance
  • Ability to be friendly and courteous, regardless of the situation
  • Effective verbal communication skills
  • Excellent writing skills
  • Strong interpersonal skills
  • Able to stand for long periods of time, walk long distances, and climb stairs
  • Be a team player who is able to work well in a fast paced environment

If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply by submitting a cover letter and resume.

The Washington Redskins are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to work all Redskins home games?
2. Yes/No. Are you available to work all major events (concerts/soccer)?


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)