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Current available jobs in Facility Operations/Security:




Facility Operations/Security: Game Day/Event Staff
Event Operations Intern (Spring 2017) - AT&T Stadium (Arlington, TX)

The Event Operations Intern is responsible for providing a standard of excellent service to internal and external guests and staff by assisting with the administrative support, event management and day-to-day operations of the Event Operations Department – Guest Services, Staff Relations and Event Management.

Summary of Duties and Functions

 Game Day Staff:

       Assist in the collection, input and documentation of all required employee information for part time event staff. 

  • Assist Coordinators with the management of employee uniforms/equipment and id-badges and maintain accurate records.
  • Assist in coordination under Coordinators for the Employee Check-In area and uniform pick-up area.
  • Assist with communications to Game Day Staff in preparation for Event Days.
  • Assist with preparation of training materials for Game Day Staff Trainings as well as execution.
  • Assist with preparation of stadium collateral materials.

Guest Services:

  • Assist with Guest Services Function as it pertains to Lost & Found, Flag Flying, etc…
  • Promptly respond to comments received from our guests in writing or over the telephone.
  • Document guest contacts in GoalPost – Computerized database system.

Event Management:

  • Assist with the preparation of event materials for stadium events.
  • Serve as event manager for special events as assigned.
  • Other duties as assigned by Event Operations Full-Time Staff.
     

 

Qualifications

  • Currently enrolled in a Bachelor’s program with junior level status or higher and requires an internship for college credit to graduate.
  • Previous experience coordinating events/programs preferred.
  • Proficient in Microsoft Office. Experience with ABI Mastermind preferred.
  • Able to work well within a team environment, offering assistance and support to team members whenever necessary.
  • Able to work flexible hours including nights and weekends.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you currently enrolled in a Bachelor's program and are Junior status?
2. Is an internship required for your program for college credit?


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Facility Operations/Security: Heavy Equipment Operator
Variable Hour/Seasonal Forklift Operator - Dallas Cowboys Football Club - Merchandising (Dallas, TX)

The Part Time Seasonal Fork Lift Operator is responsible for operating the warehouse forklift and performing various material handling duties.

Job Responsibilities:

- Move controls, levers, and devises to drive industrial forklifts to transport materials between loading, unloading, processing and storage areas
- Organize and secure materials
- Track materials though the Warehouse according to company policies and procedures
- Perform routine inspections and/or safety checks to ensure forklift is operating properly
- Return forklift to the appropriate charging station at shift end and prepare equipment for the start of the following shift
- Complete forklift operator training as required
- Complete other duties as assigned by a manager
 

Qualifications:

- Forklift Certification required
- Previous experience operating a forklift preferred
- Responsible with equipment and materials
- Able to work well within a team environment, offering assistance and support to team members whenever necessary
- Reliable and dependable
- Reside in the DFW area


Dallas Cowboys Merchandising - (2500 Regent Blvd – near DFW Airport, One Exit West off Royal Lane
near I-121 and I-635 / DFW Corridor).

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am currently certified as a forklift operator
2. Yes/No: I have previous experience operating a forklift
3. Yes/No: I live in the DFW area


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Facility Operations/Security: Parking Operations
Parking Team Member (Part Time) - Denver Broncos/Stadium Management Company (Denver, CO)

The Parking Department of Sports Authority Field at Mile High is hiring for the following part-time/seasonal positions for the 2016 Denver Broncos Season. Each position is vital to our operation and we are looking for qualified customer-service oriented candidates to fill positions. All of these positions require a willingness to assist and approach guests and a friendly sense of service, making our Parking team “A MILE ABOVE THE REST”. If you are looking to be a part of the best facility to visit in the National Football league and home to the World Champion Denver Broncos, look no further!

Specific positions and responsibilities include:

  • Parking Attendants / Cashiers:  These positions are the point of sale for all cash parking in the stadium parking lots as well as scanning in pre-purchased parking permits with handheld device. You will be selling parking stalls to vehicles as they enter the lots, providing a receipt for each transaction, and being accountable for all revenues collected. You should be able to provide guests with accurate stadium information and directions. Excellent customer service skills are required. You must be able to commit to working all home football games/events deemed mandatory by SMC Management. 
  • Shuttle Cart Drivers: Shuttle cart drivers will assist all guests who are requesting assistance to and from the parking areas to the stadium gates. Shuttle cart drivers will be responsible for the safety of all individuals within the cart as well as pedestrian traffic. Providing accurate stadium information and directions to guests is also included in their responsibilities. Applicants must have a valid state issued driver’s license and have a good driving record. This position works as a Cashier / Parking Attendant first before performing this position.

Additionally, all applicants regardless of position must be 18 years of age or older and successfully pass a criminal background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Denver Metro Area?
2. Are you 18 years of age or older?
3. Can you commit to working all Denver Broncos home games and other events deemed mandatory?


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Facility Operations/Security: Event Guest Relations
Director of Event Operations - Kansas City Chiefs (Kansas City, MO)

 

JOB SUMMARY:   Direct the operations of event activity at Arrowhead Stadium; Chiefs games and additional stadium events.  Develop and maintain process and procedure, deliver a safe, world class experiences at Arrowhead Stadium. 

 

ESSENTIAL ACCOUNTABILITIES:

1.      Assist the Chiefs leadership in planning, directing and managing the day-to-day operations of all events in Arrowhead Stadium to include; football games, concerts and other sporting events.

2.      Lead and manage event day staffing (sourcing, hiring and training) for all events at Arrowhead Stadium.

3.      Provide guidance and leadership to the 24/7 building security department at Arrowhead Stadium, The University of Kansas Hospital Training Complex and all other Chiefs owned or managed facilities.

4.      Assist Security leadership with all security systems to include CCTV, access control, fire suppression & radio communications, etc.  Partner with Facility Operations for the management of contracted maintenance and upkeep of these systems.

5.      Develop and execute comprehensive operating and safety plans and processes for day-to-day and event-mode operation of Arrowhead Stadium that ensure the safety and enjoyment of all guests and employees.

6.      Lead and assist in the management of the parking and traffic operation; in conjunction with vendors and local authorities.

7.      Develop and execute comprehensive ingress and egress operational plans to ensure safe and efficient parking experiences for fans.

8.      Inspire, mentor and develop staff to deliver world class service in all aspects of the operation that delights and exceeds expectations of our guests, clients and partners.

9.      Direct the development of process and procedure for the event staff personnel policy, scheduling, hiring, training and recognition programs.

10.  Lead meetings as appropriate to review event and other activity with other department heads and key staff to ensure flawless planning and execution of all events.

11.  Develop, implement and manage departmental budgets.  Monitor and approve expenditures and implement adjustments as necessary while involving direct reports in the process.

12.  Direct development of management reports and tracking of key performance indicators.

             

COMPETENCIES:

1.      Analytical Skills-Synthesize information; uses intuition and experience to complement data; designs and generates creative solutions.

2.      Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.

3.      Technical Skills-Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.

4.      Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.

5.      Written Communications- Writes clearly and informatively.

6.      Change Management-Communicates changes effectively. Builds commitment and overcomes resistance; prepares and supports those affected by change and monitors transition.

7.      Leadership-Exhibits confidence in self and others; inspires and motivates others to perform well. Readily accepts feedback from others and provides vision and inspiration to peers and subordinates. Displays enthusiasm, passion and optimism.

8.      Diversity-Demonstrates knowledge of the EEO policy and shows respect and sensitivity for cultural differences. Trains and educates others on the value of diversity and promotes a harassment free environment.

9.      Innovation-Displays original thinking and creativity. Meets challenges with resourcefulness.

10.  Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.

11.  Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.

 

PHYSICAL REQUIREMENTS:

1.      Light office duties and activities.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

1.      Bachelor’s degree or equivalent business experience.

2.      Experience in a stadium is preferred, experience in a sports and/or public assembly venue is required.

3.      Strong leadership experience with a diverse set of reports to include full time, part time and event day staff.

4.      Experience writing and negotiating event contracts and/or license agreements.

5.      Demonstrated ability to develop, mentor and evaluate staff.

6.      Seven to ten years leadership experience in a fast-paced, high-volume, guest oriented operation such as a stadium, arena or theme park.

7.      Demonstrated ability for long range planning.

8.      Experience managing the operations of stadium events, concerts and sports events.

9.      Extensive experience and knowledge of audience control techniques and principles.

10.    Prior budget responsibility and experience required.

11.     Demonstrated knowledge of principles of operation of a public assembly facility.


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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Facility Operations/Security: Facility/Venue Management
Facilities Associate - MetLife Stadium (East Rutherford, NJ)

MetLife Stadium is seeking a Facilities Associate.  This is a non-exempt position reporting to the Facility Manager.  This particular position is reguired to begin as soon as possible and will last until February 28, 2018. 

Summary:  
Assists Facility Operations department with day to day administrative tasks, building maintenance, and event related preparations.
                       
Essential Duties and Responsibilities: include the following; other duties may be assigned.

• Responsible for providing high level of customer service to both NFL teams, maintaining absolute neutrality on all team issues and protecting confidentiality of each teams’ information
• Communicates effectively (oral and in writing) with senior management, ownership and other stakeholders
• Assist Facility Operations department in maintaining accurate and organized records
• Keeps an accurate inventory of all Facility Operations Department records including blueprints,       O&M manuals, certificates of insurances, etc.   
• Assist Facility Operations department by completing site surveys and visual inspections for maintenance repairs and Capital Improvement Projects
• Research and source materials and supplies for Facility Operations Department
• Assists Project Manager with project tracking and documentation
• Opportunity to coordinate repair and maintenance projects from start to finish – site survey, vendor identification, bid walkthroughs, bid tabulation reports, vendor selection, coordination and inspection of work
• Data entry, spreadsheet creation and other documents as needed
• Works all stadium major events and special events as needed to assist with event preparation, event coordination, and stadium shutdown
• Complete physical inventories and tracks electronic inventories as necessary
• Assist with snow removal operations – participates in the planning and preparation process, operates snow removal equipment and vehicles, shoveling, salting, etc.

Experience/Education:
Bachelor's degree (BA) from four-year college or university, valid driver’s license

Other Skills and Abilities:

  • Some knowledge of policies, practices, and techniques used in building management;
  • Ability to express ideas orally and in writing;
  • Ability to establish a rapport with all levels of management, employees, contractors, and the public;
  • Ability to operate a variety of office machines including copier, and fax.
  • Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;
  • Above average computer skills including, Microsoft Word, Excel, PowerPoint, and Outlook
  • Familiarity with Microsoft Access, Sequel databases, or other database programs
  • Strong interest in Facility Management a must

Physical Qualifications:

  • Ability to reach with hands and arms use hands to handle, or feel, stand, climb or balance and stoop, kneel, crouch, or crawl, walk and sit;
  • Ability to lift and/or move up to 50 pounds while twisting and/or turning working at heights and frequent climbing of stairs and ladders;
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:
The noise level in the work environment is usually moderate, however, during events, the noise level may be loud; 
Employees must be able to work on evenings, weekends and holidays as required.

NOTE:
This job summary was prepared for the purpose of providing an informational statement of the principal function of the position, and an outline of the basic duties and responsibilities commonly associated with the position. It is not intended to be a complete listing of all the specific duties and responsibilities that may be required to be performed by the position from time-to-time. It is also not intended to imply that the basic duties and responsibilities of the position are not subject to additions or deletions as determined by management

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this job.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you possess a BA from a 4 year university?
2. Do you have a valid, current driver's license?
3. Are you able to work the unique stadium schedule which includes nights, weekends and holidays?
4. Do you have working knowledge of Microsoft Office, Power Point and Excel?


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Facility Operations/Security: Game Day/Event Staff
Washington Redskins 50/50 Game Day Seller - Washington Redskins (Landover, MD)

Are you a friendly, high-energy person that can start a conversation with anyone? The Washington Redskins are looking for enthusiastic individuals to sell 50/50 Raffle tickets to Redskins fans at home games at FedExField to benefit the Redskins Charitable Foundation.

This position requires an outgoing personality as sellers will be asked to approach fans attending the game to purchase 50/50 raffle tickets, all to help make a difference in the community. This is a paid, part-time seasonal position. Cash bonus incentives are given to exceptional sellers each home game.

Essential Duties and Responsibilities: ?

  • Approach fans to spread awareness of 50/50 raffle program and the Washington Redskins Charitable Foundation ?
  • Sell 50/50 raffle tickets to fans pre-game and/or in-game ?
  • Handle large amounts of money and electronic transactions ?
  • Accurately handle the sale and distribution of the tickets ?
  • Problem solve and answer questions fans may have about the 50/50 raffle program

Qualifications: ?

  • Above average verbal communication skills ?
  • Strong sales skills ?
  • Prior cash handling experience ?
  • Ability to interact positively with fans ?
  • Must be able to work in a variety of weather conditions ?
  • Must be able to walk up and down numerous steps and long distances in parking lot and FedExField. ?
  • Must be detail-oriented and have strong organizational skills
  • Requirements: ?
  • Must be 18 years of age or older ?
  • Ability to pass a background check, which all candidates are subject to by law ?
  • Must have a High School Diploma or equivalent education ?
  • Must be able to work the last two home games on Monday, December 19 and Sunday, January 1
  • Candidates must be willing to work nights, weekends and holidays if necessary

Hours: Approximately 6 – 8 hours each Washington Redskins Home Game.

Reports to: Donor Services Coordinator, Charitable Foundation

If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply by submitting a cover letter and resume to Shannon McCarthy at mccarthys@redskins.com.


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Facility Operations/Security: Game Day/Event Staff
Game Day Event Staff - Washington Redskins (Landover, MD)

The Washington Redskins are seeking responsible individuals to join our Game Day Event Staff on a Part Time basis. The right fit individuals will provide excellent customer service (ticket takers, ushers, escalator/ elevator operators) and security throughout FedExField Stadium during Redskins Game Day and Special Events.

Essential Duties and Responsibilities: 

  • Work ALL 2016  Redskins Home Games and Major Events
  • Provide guests with excellent customer service to enhance their game day fan experience
  • Enforce FedExField, Redskins, and NFL rules, regulations and policies
  • Identify problems when/before they occur and quickly contact the best representative to rectify the situation (Cleaning, Security, Managers Etc…)
  • Receive and quickly act upon requests or complaints from guests.  In the event of a serious problem, rapidly defer to upper management
  • Provide immediate assistance to and emergency notification of guests in the event of an accident or injury
  • In the event of an emergency, assist in evacuating FedExField, while maintaining a calm, professional manner

Requirements: 

  • Must commit to work all Redskins Home Games, Concerts, Soccer and potential playoff games
  • Must be 18 and over
  • Maintain a professional appearance
  • Ability to be friendly and courteous, regardless of the situation
  • Effective verbal communication skills
  • Excellent writing skills
  • Strong interpersonal skills
  • Able to stand for long periods of time, walk long distances, and climb stairs
  • Be a team player who is able to work well in a fast paced environment

If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply by submitting a cover letter and resume.

The Washington Redskins are an Equal Opportunity Employer.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. Are you available to work all Redskins home games?
2. Yes/No. Are you available to work all major events (concerts/soccer)?


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