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Current available jobs in Facility Operations/Security:


» 2016 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)
» Variable Hour/Seasonal Forklift Operator - Dallas Cowboys Football Club - Merchandising (Dallas, TX)
» Variable Hour/Seasonal Forklift Operator-2nd Shift - Dallas Cowboys Football Club - Merchandising (Dallas, TX)
» Parking Team Member (Part Time) - Denver Broncos/Stadium Management Company (Denver, CO)
» Parking Team Member (Part Time) - Denver Broncos/Stadium Management Company (Denver, CO)
» Guest Relations Team Member (Part-Time) - Denver Broncos/Stadium Management Company (Denver, CO)
» Fan Experiences Representative - Game Day - Jacksonville Jaguars (Jacksonville, FL)
» Post Clean Supervisor - Kansas City Chiefs (Kansas City, MO)
» Commercial Plumber - Kansas City Chiefs (Kansas City, MO)
» Game Day Staff - Kansas City Chiefs (Kansas City, MO)
» Assistant Director, Guest Services - MetLife Stadium (East Rutherford, NJ)
» Safety Services - PT Events - MetLife Stadium (East Rutherford, NJ)
» Part-Time Groundskeeper - Miami Dolphins (Miami Gardens, FL)


Facility Operations/Security: Event Guest Relations
2016 Guest Relations Game Day Staff - Carolina Panthers (Charlotte, NC)

Mission Statement:

Guest Relations Team Members are committed to providing great customer service to our guests. We are an extension of the Carolina Panthers management throughout the stadium, and we strive to achieve excellence beyond expectation. The Guest Relations staff enforces stadium policies, assists with fan issues, and takes a proactive approach in order to improve the fan experience. We share the Carolina Panthers’ vision of what a positive game day experience should be for our guests. Our Guest Relations team is one of the most visible and crucial teams in the stadium. This team sets the tone for delivering exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional manner.

Requirements:

·         Have a strong customer service background

·         Availability to work ALL Carolina Panthers home games and all other events at Bank of America Stadium                     including nights, weekends, and holidays

·         Ability to meet the physical demands of the job including standing for an extended period of time, walking                   throughout the stadium (including climbing stairs), and working outside in various weather conditions

·         Must be a team player who possesses a positive attitude and uses good judgment

·         Able to work with little supervision and is self-motivated

·         Friendly and personable. Ability to work in a fast-paced environment

·         Must pass a background check

Responsibilities:

·         Greet each guest while serving as a customer service representative with an energetic and courteous demeanor

·         Promote a family-friendly atmosphere by proactively correcting and/or reporting customer service concerns to a             Team Leader or Supervisor

·         Monitor assigned areas ensuring safety of all guests

·         Understand and enforce both the NFL Fan Code of Conduct and Bank of America Stadium policies and procedures

·         Answer guests’ questions in a timely fashion as it relates to their game day experience

·         Perform other duties assigned as needed for game day position

*Guest Relations Team Members are seasonal employees and are staffed on an “as needed” basis

Note: When you apply for this job online, you will be required to answer the following questions:

1. yes/no I am available to work ALL Carolina Panthers home games and other events at Bank of America Stadium including nights, weekends, and holidays.
2. yes/no I am able to meet all the requirements listed in the job description.
3. yes/no I am at least 18 years old


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Facility Operations/Security: Heavy Equipment Operator
Variable Hour/Seasonal Forklift Operator - Dallas Cowboys Football Club - Merchandising (Dallas, TX)

The Part Time Seasonal Fork Lift Operator is responsible for operating the warehouse forklift and performing various material handling duties.

Job Responsibilities:

- Move controls, levers, and devises to drive industrial forklifts to transport materials between loading, unloading, processing and storage areas
- Organize and secure materials
- Track materials though the Warehouse according to company policies and procedures
- Perform routine inspections and/or safety checks to ensure forklift is operating properly
- Return forklift to the appropriate charging station at shift end and prepare equipment for the start of the following shift
- Complete forklift operator training as required
- Complete other duties as assigned by a manager
 

Qualifications:

- Forklift Certification required
- Previous experience operating a forklift preferred
- Responsible with equipment and materials
- Able to work well within a team environment, offering assistance and support to team members whenever necessary
- Reliable and dependable
- Reside in the DFW area


Dallas Cowboys Merchandising - (2500 Regent Blvd – near DFW Airport, One Exit West off Royal Lane
near I-121 and I-635 / DFW Corridor).

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am currently certified as a forklift operator
2. Yes/No: I have previous experience operating a forklift
3. Yes/No: I live in the DFW area


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Facility Operations/Security: Heavy Equipment Operator
Variable Hour/Seasonal Forklift Operator-2nd Shift - Dallas Cowboys Football Club - Merchandising (Dallas, TX)

The Variable Hour/Seasonal Fork Lift Operator is responsible for operating the warehouse forklift and performing various material handling duties. This posting is for the 2nd shift positions.

Job Responsibilities:

- Move controls, levers, and devises to drive industrial forklifts to transport materials between loading, unloading, processing and storage areas
- Organize and secure materials
- Track materials though the Warehouse according to company policies and procedures
- Perform routine inspections and/or safety checks to ensure forklift is operating properly
- Return forklift to the appropriate charging station at shift end and prepare equipment for the start of the following shift
- Complete forklift operator training as required
- Complete other duties as assigned by a manager
 

Qualifications:

- Forklift Certification required
- Previous experience operating a forklift preferred
- Responsible with equipment and materials
- Able to work well within a team environment, offering assistance and support to team members whenever necessary
- Reliable and dependable
- Reside in the DFW area

**This posting is for positons on the 2nd shift, 3:00 pm to Midnight, actual shift times may vary.


Dallas Cowboys Merchandising - (2500 Regent Blvd – near DFW Airport, One Exit West off Royal Lane
near I-121 and I-635 / DFW Corridor).

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am currently certified as a forklift operator
2. Yes/No: I have previous experience operating a forklift
3. Yes/No: I live in the DFW area


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Facility Operations/Security: Parking Operations
Parking Team Member (Part Time) - Denver Broncos/Stadium Management Company (Denver, CO)

The Parking Department of Sports Authority Field at Mile High is hiring for the following part-time/seasonal positions for the 2016 Denver Broncos Season. Each position is vital to our operation and we are looking for qualified customer-service oriented candidates to fill positions. All of these positions require a willingness to assist and approach guests and a friendly sense of service, making our Parking team “A MILE ABOVE THE REST”. If you are looking to be a part of the best facility to visit in the National Football league and home to the World Champion Denver Broncos, look no further!

Specific positions and responsibilities include:

  • Parking Attendants / Cashiers:  These positions are the point of sale for all cash parking in the stadium parking lots as well as scanning in pre-purchased parking permits with handheld device. You will be selling parking stalls to vehicles as they enter the lots, providing a receipt for each transaction, and being accountable for all revenues collected. You should be able to provide guests with accurate stadium information and directions. Excellent customer service skills are required. You must be able to commit to working all home football games/events deemed mandatory by SMC Management. 
  • Shuttle Cart Drivers: Shuttle cart drivers will assist all guests who are requesting assistance to and from the parking areas to the stadium gates. Shuttle cart drivers will be responsible for the safety of all individuals within the cart as well as pedestrian traffic. Providing accurate stadium information and directions to guests is also included in their responsibilities. Applicants must have a valid state issued driver’s license and have a good driving record. This position works as a Cashier / Parking Attendant first before performing this position.

Additionally, all applicants regardless of position must be 18 years of age or older and successfully pass a criminal background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Denver Metro Area?
2. Are you 18 years of age or older?
3. Can you commit to working all Denver Broncos home games and other events deemed mandatory?


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Facility Operations/Security: Parking Operations
Parking Team Member (Part Time) - Denver Broncos/Stadium Management Company (Denver, CO)

The Parking Department of Sports Authority Field at Mile High is hiring for the following part-time/seasonal positions for the 2016 Denver Broncos Season. Each position is vital to our operation and we are looking for qualified customer-service oriented candidates to fill positions. All of these positions require a willingness to assist and approach guests and a friendly sense of service, making our Parking team “A MILE ABOVE THE REST”. If you are looking to be a part of the best facility to visit in the National Football league and home to the World Champion Denver Broncos, look no further!

Specific positions and responsibilities include:

  • Parking Attendants / Cashiers:  These positions are the point of sale for all cash parking in the stadium parking lots as well as scanning in pre-purchased parking permits with handheld device. You will be selling parking stalls to vehicles as they enter the lots, providing a receipt for each transaction, and being accountable for all revenues collected. You should be able to provide guests with accurate stadium information and directions. Excellent customer service skills are required. You must be able to commit to working all home football games/events deemed mandatory by SMC Management. 
  • Shuttle Cart Drivers: Shuttle cart drivers will assist all guests who are requesting assistance to and from the parking areas to the stadium gates. Shuttle cart drivers will be responsible for the safety of all individuals within the cart as well as pedestrian traffic. Providing accurate stadium information and directions to guests is also included in their responsibilities. Applicants must have a valid state issued driver’s license and have a good driving record. This position works as a Cashier / Parking Attendant first before performing this position.

Additionally, all applicants regardless of position must be 18 years of age or older and successfully pass a criminal background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Denver Metro Area?
2. Are you 18 years of age or older?
3. Can you commit to working all Denver Broncos home games and other events deemed mandatory?


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Facility Operations/Security: Event Guest Relations
Guest Relations Team Member (Part-Time) - Denver Broncos/Stadium Management Company (Denver, CO)

The Guest Relations Department of Sports Authority Field at Mile High is hiring for the following part-time/seasonal position for the 2016 Denver Broncos Season. Each position is vital to our operation and we are looking for qualified, customer-service oriented candidates to fill positions. All of these positions require a willingness to assist and approach guests with a friendly sense of service, making our Guest Relations team "A MILE ABOVE THE REST" and the best facility to visit in the National Football League- Home to the World Champion Denver Broncos!

 

Guest Relations Team Member:  The Denver Broncos and Stadium Management Company are looking for personable, attentive individuals looking for a part-time, seasonal job full of excitement and fan interaction!

These positions could include Usher, Ticket Taker, Club Level, or Suite Level.  Staff Members are expected to interact with guests, get to know the season ticket holders, be able to provide assistance to all fans. These situations may include helping a patron find their seat location, conflict resolution or problem solving between fans, and directions to various locations in the Stadium.

Requirements:

·         Excellent customer service and verbal communication skills

·         Availability to work ALL Denver Broncos home games and all other events deemed mandatory by Stadium Management Company

·         Ability to stand for extended periods of time, walking (including stairs) and working outside in various weather conditions

·         Positive, team-oriented attitude

  • Additionally, all applicants regardless of position must be 18 years of age or older and successfully pass a criminal background check.

What to expect:

  • Use a palm pilot device to scan all tickets as they enter the building. 
  • Greet guests and guide them to their seats
  • Be stationed in one place for a period of time.
  • Be outside in all different types of elements.
  • Resolve fan issues as they arise
  • Be able to work a shift that will range between 8-9 hours.
  • Be flexible and ready to work other duties as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you live in the Denver Metro Area?
2. Are you 18 years of age or older?
3. Can you commit to working all Denver Broncos home games and other events deemed mandatory?


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Facility Operations/Security: Event Guest Relations
Fan Experiences Representative - Game Day - Jacksonville Jaguars (Jacksonville, FL)

 

POSITION SUMMARY

The Fan Experience Representative position is part of the fast-paced and exciting game day operations team within the Fan Experience Department of the Jacksonville Jaguars.  The Fan Experience Representatives will report to the Senior Manager, Guest Services.


POSITION DESCRIPTION

  • Deliver excellent customer service to each and every fan entering EverBank Field through utilization of the BE GREAT philosophy.

  • Welcome and assist fans entering the stadium

  • Provide accurate directions to seating sections and key attractions within EverBank Field and the surrounding areas

  • Assist with point of registration displays during game

  • Manage various Guest Services booth locations

  • Assist fans with any questions or issues that arise while at the stadium (including ticket-related issues)

  • Communicate to the Command Center or supervisory staff any issues that arise

  • Monitor concourse and seating areas during the game

  • Thank fans leaving the stadium

  • Collaborate with other departments including law enforcement, security, ushers, food service, ticket office, retail, parking, housekeeping, and maintenance

  • Perform individual duties as assigned

SCHEDULE

  • Available for two to three trainings during the summer

  • Available for all of the Jaguars home games played at EverBank Field, including preseason and any postseason games

JAGUARS VALUES (P.R.I.D.E.):  The Jaguars looks for candidates that exemplify and share its core values:

  • Productive and Passionate – you should be able to work in a fast-paced environment, respond quickly and effectively to changing trends and circumstances and be enthusiastic about interning for the team

  • Responsive and Accountable – you should be able to be trusted and relied upon by others on the team

  • Innovative and Intelligent – you shouldn’t be afraid to make tough decisions or welcome new suggestions

  • Dedicated & Collaborative – you should be able to gather input from others; you should be able to create and build positive relationships

  • Excellent – you should be able to learn how to drive the team to achieve goals and results to improve performance

TO APPLY

Applications are being accepted via email only. To be considered for this position, submit your application no later than April 1, 2016.

Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position. 

The Jaguars are committed to a policy of equal opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. 

By submitting this application, you understand that you may be subject to a pre-employment drug test. 

You certify that the information in your application is true, correct and complete.  You authorize the Jaguars and its representatives to contact your prior employers and other references and all others for purposes of certification of the information you have provided. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: You understand this position is for game days only.
2. Yes/No: Do you live within 60 miles of EverBank Field?
3. Yes/No: Are you available to work all Jaguars games played at EverBank Field?
4. Yes/No: Do you have any customer service experience?


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Facility Operations/Security: Custodial/Housekeeping
Post Clean Supervisor - Kansas City Chiefs (Kansas City, MO)

Position Profile: Post Clean Supervisor, Part Time/3rd Shift 

Department: Stadium Services 

Reports to: Manager, Stadium Services & Stadium Services Supervisor 

Job Summary:   Responsible for managing temporary labor crews to clean the parking lots and the stadium after major events at the direction of the Stadium Services Supervisor – Post Clean.

ESSENTIAL ACCOUNTABILITIES

LABOR MANAGEMENT

1.      Must be able to give clear and concise direction to a temporary labor crew of 25+ laborers.

2.      Lead the crew to complete a given task in the budgeted amount of time.

3.      Motivate laborers to be hard working.

CLEANING AND ATTENTION TO DETAIL

4.      The Kansas City Chiefs facilities must be spotless after all events so attention to detail is a major priority to make sure all areas are completely clean

OPERATIONS

5.      Be knowledgeable of work vehicles and manual transmission.

6.      Maintain an organized vehicle of product (bags, latex gloves, cups, etc.).

7.      Accurately fill out labor ticket time cards.

8.      Able to work overnight with temporary labor.

9.      Other duties as assigned.

                 

COMPETENCIES

1.      Problem Solving – Identify and resolve problems in a timely manner.

2.      Attention to Detail – Achieve thoroughness and accuracy when accomplishing a task through concern for all the areas involved.

3.      Management – Ability to manage teams of people to complete a task.

 

PHYSICAL REQUIREMENTS

1.      Must be able to walk long distances.

2.      Must be able to lift/carry objects weighing 20+ lbs.

3.      Must be able to work flexible hours.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS)

-At least 2 years of experience supervising staff in a fast paced environment.

-Ability to motivate and communicate effectively with staff and peers.

-Must be able to communicate clearly and concisely.


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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Facility Operations/Security: Maintenance
Commercial Plumber - Kansas City Chiefs (Kansas City, MO)

The Commercial Plumber will perform skilled, complex, work in the repair, preventive maintenance and installation of plumbing in a commercial complex that has a variety of plumbing systems from restrooms to concession stand equipment, hot and cold domestic water systems, grease traps, kitchen equipment, including dishwashers, pressure washers and all infrastructure piping, including cleaning all drains using sewer augers, water pressure jetting equipment as well operating sewer camera equipment.


Primary Duties:
Typical duties at this level consist of the following:

·         Maintains and repairs general plumbing components to include toilets, urinals, faucets, hose bibs, and drains.

·         Installs, repairs, or replaces domestic hot and cold water lines.

·         Installs, tests, and repairs all sizes of backflow prevention devices.

·         Leads trouble shooting efforts and repairs domestic water and sanitary systems.

·         Operates a variety of equipment, such as hand tools, lap top computers, measuring, sewer cleaning equipment, testing and diagnostic instruments to perform duties.

·         Requisitions materials and supplies from stock, calls vendors to discuss needs for parts and supplies, and recommends purchases and suppliers.

·         Performs brazing, soldering, pipefitting, welding and fabrication.

·         Must be able to read and use complex blueprints, piping, sketches, schematics and wiring diagrams.

Secondary Duties

Additional duties including, but not limited to:

 

·         Installs, maintains and repairs HVAC and hot water distribution equipment by optimizing energy in the most efficient operation possible, utilizing a Building Management System (BMS).

·         Installs, maintains and repairs computerized electronic and direct digital control devises related to HVAC.

·         Maintains and repairs all equipment related to closed loop chilled water and hot water systems.

·         Maintains and repairs a variety of Air Handling Unit equipment, including Fan Coil Units, Variable Air Volume Units, and Rooftop Units with DX or chilled water cooling.

·         Installs, maintains and repairs all commercial building electrical and all plumbing systems.

·         Performs miscellaneous job-related duties as assigned.

Experience with the following preferred:

·         Operation of all types of equipment used to maintain and clean all grease, sanitary and storm sewers in a commercial facility.

·         ABB Variable Frequency Drives or Automated Speed Controllers.

·         Automated Logic BMS System.

·         Johnson Controls BMS and/or Fire Alarm Systems.

·         York Air Cooled Chillers.

·         Master Plumber License

·         Master Mechanical License

Qualifications:

·         5 or more years of experience as a Commercial Plumber

·         Strong technical and troubleshooting skills with Commercial Plumbing Systems.

·         Complete working knowledge of Domestic Hot and Cold Water Systems.

·         Extraordinary Customer Service and Communication skills.

·         Ability to be flexible, a team player, and willing to learn in a fast paced environment.

·         Must join the SEIU Local #1 Union in the Skilled Maintenance Category.




Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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Facility Operations/Security: Game Day/Event Staff
Game Day Staff - Kansas City Chiefs (Kansas City, MO)

Guest Relations Positions

Guest service representatives (GSR)

Summary: Reporting to the Event Services Department, the Guest Service Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Guest Service Representatives have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Suite Attendants

Summary: Reporting to the Event Services Department, the Suite Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Suite Attendants have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Greeters

Summary: Reporting to the Event Services Department, the Greeter is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Greeters are the first impression the Guests have of Club Level, so making guests feel welcome and comfortable right away is key. You will welcome each guest with, “Welcome to Arrowhead” and will check game tickets and passes to make sure guests are in the correct location. Greeters will also thank Guests as they leave. Greeters are also responsible for maintaining the integrity of the Scout Investments Club Level.

ADA Attendants

Summary: Reporting to the Event Services Department, the ADA Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. ADA Attendants have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. ADA Attendants have direct contact with the Guests in our accessible seating sections and have the opportunity to enhance every Guest’s Arrowhead experience by being proactive, courteous, helpful and compassionate to each individual’s situation. Your key responsibility is to make sure that only Guests holding tickets for the accessible seating sections are allowed to sit, stand and/or view the game from your section.

Elevator Operators

Summary: Reporting to the Event Services Department, the Elevator Operator is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Elevator Operators have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. Elevator Operators are responsible for transporting passengers between floors of the stadium.

 Ticket Takers

Summary: Reporting to the Event Services Department, the Ticket Taker is responsible for validating admission into each Arrowhead Stadium Event while providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Ticket Takers have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

Stadium Services Positions

 Pan and Broom Attendants

Summary: Reporting to the Stadium Services Department, the Pan and Broom Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Pan and Broom Attendants will patrol their designated area and ensure their area is free and clear of debris and make sure that trash is removed and changed as needed on the concourses.

Restroom Attendants

Summary: Reporting to the Stadium Services Department, the Restroom Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Restroom Attendants will be responsible for keeping all Arrowhead Stadium restrooms stocked, clean and free of debris and trash. As a Restroom Attendant, you will be extremely visible to Guests. They will look for information from you and your contact with individual guests may occur more than once during an event. Be proactive in your offensive play to ask them if they are in need of assistance. Be aware of your area as well as specific issues that may need attention. Your focus should be to provide a safe environment and an exceptional fan experience while working efficiently.

 Suite Maids

Summary: Reporting to the Stadium Services Department, the Suite Maid is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Suite Maids will assist in keeping suites clean and stocked with the necessary items including toilet paper and paper towels. They will be on hand to clean up spills and trash in suites. As a Suite Maid, you will be extremely visible to Guests. They will look for information from you and your contact with individual guests may occur more than once during an event. Be proactive in your offensive play to ask them if they are in need of assistance. Be aware of your area as well as specific issues that may need attention. Your focus should be to provide a safe environment and an exceptional fan experience while working efficiently.

 Fans First Positions

Wheelchair Attendants

Summary: Reporting to the Customer Relations Department, the Wheelchair Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Wheelchair Attendants have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies.

 Fans First In-Stadium Representatives

Summary: Reporting to the Customer Relations Department, the Fans First Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Fans First Representatives have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. Fans First In-Stadium is composed of 11 booths on the Lower and Upper Levels of Arrowhead Stadium that are designed to help provide information, resources and customer service to fans inside the stadium.

 Fans First Parking Representatives

Summary: Reporting to the Customer Relations Department, the Fans First Parking Representative is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Fans First Parking Representatives have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. Fans First Parking is composed of 8 tents around our parking lot areas that are designed to help provide information, resources and services to fans before they enter the stadium.

 Courtesy Cart Attendants

Summary: Reporting to the Customer Relations Department, the Courtesy Cart Attendant is responsible for providing world class customer service and hospitality to all guests entering Arrowhead Stadium. Courtesy Cart Attendants have the ability to impact each guest’s experience, and does everything that they can to enhance the experience while abiding by company policies. Courtesy Cart Attendants are responsible for safely transporting fans to or from the parking lots or stadium gates. 

50/50 Raffle Ticket Sellers

Summary: Sells raffle tickets to fans before and during all Chiefs’ home games. Sellers interact with fans, handle cash and help raise money for local charities through the sale of raffle tickets. 

NO PHONE CALLS PLEASE


Note: This position was originally posted on the Chiefs employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Chiefs employment site.

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Facility Operations/Security: Event Guest Relations
Assistant Director, Guest Services - MetLife Stadium (East Rutherford, NJ)

This is an Exempt position, reporting to the Vice President, Guest Services and Special Projects

Summary: Manage, recruit, schedule, coordinate, train and deploy Guest Services staff for all events at facility; Create and implement programs for both internal and external guests; Communicate directly with guests, two NFL teams as well as third party clients to implement the role of the guest services department for the particular game or event.

Supervisory Responsibilities:

Assist with the supervision of 600-650 employees, Event Supervisors, Ticket Takers, Ushers and Guest Services representatives.

Directly manage two full-time department staff. Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing guest and team member complaints and resolving problems.

Essential Duties and Responsibilities: include the following, other duties may be assigned.

  • Responsible for helping keep the building clean, well maintained and providing our guests with the best possible entertainment experience
  • Responsible for providing high level of customer service to both NFL teams, maintaining absolute neutrality on all team issues and protecting confidentiality of each teams’ information
  • Communicates effectively (oral and in writing) in response to guest comments/suggestions/ complaints as well as with senior management, ownership and other stakeholders
  • Create, plan, execute and facilitate Guest Services training programs including orientation for new employees and veterans, policies and procedures, supervisor/lead training, customer service training, job-specific training and department-specific training
  • Oversee the day-to-day administrative operations of the Guest Services Department
  • Act as point of contact with the Human Resources and Payroll departments to keep staffing numbers at the appropriate level throughout the season
  • Monitor employee relations in department with assistance of Human Resources department, counsel staff on work issues, disciplinary actions, problems, policies and procedures. Serves as liaison between staff and management.
  • Oversee the implementation of incentive programs to build enthusiasm and reward employees for work accomplishments • Research and track events to forecast deployment of event staffing needs
  • Produce and disseminate event information and reports to event supervisors
  • Produce supporting documents for events in the form of event advisories, gate messaging and in-stadium signage
  • Authorization and verification of scheduled work hours

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Experience/Education: Bachelors Degree (B.A. or B.S.) in communications, public relations or related field required. 4-5 years related management experience with Customer Service skills in a public facility; such as a stadium, hospital, hospitality, or entertainment venue.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability- Manages competing demands; Able to deal with frequent changes, delays or unexpected events.

Analytical- Synthesizes complex or diverse information.

Professionalism- Demonstrates knowledge of EEO policy; Builds a diverse workforce; Treats people with respect; Works with integrity and ethically; Upholds organizational values, policies and procedures; Maintains confidentiality.

Business Acumen- Understands business implication of decisions; Demonstrates ability to act as liaison to community to meet needs; Demonstrates knowledge of market and competition; Develops workable implementation plans; Looks for and takes advantage of opportunities; Looks for ways to improve and promote quality.

Management Skills- Communicates changes effectively; Monitors transition and evaluates results; Delegates work assignments, matching responsibility to person; Sets expectations and monitors delegated activities; Makes self available to staff; Provides regular performance feedback and develops subordinates’ skills and encourages feedback.

Communication Skills- Speaks clearly and persuasively; Responds well to questions; Demonstrates group presentation skills; Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information Able to make effective and persuasive speeches and presentations on controversial or complex topics to tip management, public groups and/or boards of directors.

Project Management- Develops project plans; Gathers and analyzes information skillfully; Completes plans on time and within budget; Communicates changes and progress; Demonstrates accuracy and thoroughness.

Visionary Leadership- Provides vision and inspiration to peers and subordinates; Inspires respect and trust. Provides positive morale amongst subordinates and peers

Other Skills and Abilities: Strong Customer-service skills and polished professional appearance and attitude at all times; Required knowledge of Microsoft Office programs. Knowledge of ABIMM, Aware Manager and ISS 24/7 strongly preferred. Strong training, communication, team member management and office skills are highly desired.

Physical Qualifications: Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs.

Work Environment: The noise level in the work environment is usually moderate, however, during events, the noise level may be loud; Employees must be able to work on evenings, weekends and holidays as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.  EEO/MF

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have the required Bachelor's Degree?
2. Do you have 4-5 years related management experience with Customer Skills in a public facility such as a Stadium, hospital, hospitality or entertainment venue?
3. Do you have working knowledge of ABIMM, Aware Manager and ISS 24/7?
4. Can you work the unique stadium schedule including nights, weekends and holidays as required?


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Facility Operations/Security: Game Day/Event Staff
Safety Services - PT Events - MetLife Stadium (East Rutherford, NJ)

MetLife Stadium will be conducting a Job Fair to hire Safety Services personnel to work all events at MetLife Stadium.  These positions are part time, event driven and you must be available to work Sundays for both the  NY Giants and NY Jets.

MetLife Stadium, Lot G, Enter via MetLife Central (4:00 pm - 8:00 pm)

Please be sure you meet the following requirements before responding to the email listed below:

  • 18 Years of age or older
  • High School Diploma or GED
  • You must possess a vailid and current driver's license (bring with you to Job Fair)
  • Able to work a flexible shift that could include nights, weekends and holidays as the unique Stadium schedule dictates
  • Able to stand for long periods of time.
  • Must be able to tolerate adverse weather conditions: heat, cold, rain, snow
  • Able to ascend/descend stairs at MetLife Stadium
  • Must be able to tolerate working at heights up to 190 feet
  • Able to tolerate loud noise during concerts and shows
  • Be able to respond to medical emergencies
  • Must be able to pass pre-employment testing
  • Ability to pass an extensive background check (local, state, federal, etc.)

If you meet the above requirements, please email your name and phone number to confirm your attendance.  This Job Fair is one day only.  You will not receive a notification of response. 

Send email to:   SafetyServicesJobs@MetLifeStadium.com

EEO/MF


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Facility Operations/Security: Grounds Crew/Turf Management
Part-Time Groundskeeper - Miami Dolphins (Miami Gardens, FL)

SUMMARY:       

The part-time Groundskeeper assists the full-time stadium grounds staff by performing a variety of duties geared towards the maintenance and upkeep of the field and adjacent property

ESSENTIAL FUNCTIONS:

  • Maintains playing field to a high standard

  • Responsible for shop, storage and equipment cleanliness

  • Assists in coordinating performance of specific duties to maintain playing field, interior and exterior grounds areas of the Stadium to a high standard

  • Assists in setting up playing field for all events

  • Sod removal and installation

  • Irrigation installation and repairs

  • Painting lines and logos

  • Operating equipment such as mowers, tractors, forklifts, and other similar equipment

  • Operation of hand tools

  • Other related duties as assigned

ESSENTIAL REQUIREMENTS:

  • High school education/GED equivalent preferred

  • The ability to communicate with and understand instructions from immediate supervisor and Stadium management

  • The ability to work nights weekends, and holidays.

  • The ability to lift 50 lbs, physical exertion.

  • Work in inclement weather

  • Experience in sports field maintenance or similar work preferred

  • Valid driver’s license


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