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Administration/General Management: Human Resources/Benefits Administration
Human Resources Manager - Indianapolis Colts (Indianapolis, IN)

General Description:  Plans, directs, communicates, and helps execute policies relating to all phases of HR activity for the Indianapolis Colts. Administers benefit matters and most personnel transactions, including hires, promotions, transfers, and terminations. Collects and analyzes HR data, and then makes recommendations to management. Serves as custodian of HR records.

Essential Job Duties and Responsibilities:

Plan, strategize, and direct human resources functions for the team…including but not limited to:

  • Serve as human resources point of contact for employees in all areas of the Indianapolis Colts human resources policies and procedures.

  • Formalize job descriptions for all employees.

  • Develop and implement performance evaluation process.

  • Standardize and manage hiring process, including job application form, solicitation of applicants/resumes, interview process, reference checks, background check, offer letter and new hire orientation

  • Manage annual compensation adjustment process for most of staff.  Manage commission program for sales staff.

  • Initiate and manage “on-boarding” process and new employee orientation program for all new employees (including interns), focusing on integrating new employees into organization and instilling Club’s culture and goals. Arrange/execute handbook training. .

  • Oversee all HR document management. Regularly consult with Chief Legal Officer to avoid HR-related disputes and to ensure compliance with all employment-related laws.

  • Develop and manage employee enrichment programs, including mandatory and voluntary training programs and other educational series

  • Manage and oversee employee engagement.  Maintain awareness of organizational concerns, areas for development, and overall employee satisfaction/morale. Keep management generally advised with respect to such matters.

  • Manage, review, improve, and administer all benefit programs and initiatives. This will generally include management of  reporting requirements, analysis of cost-saving methods, evaluation of plan performance and management employee participation

  • Update and maintain employee policy manual and employment policies

  • Where appropriate, administer terminations and exit interviews

  • Build database of NFL team information to use as reference.

  • Respond in writing and/or via telephone to incoming inquiries regarding position vacancies, employment verifications and other various HR related inquiries.

Required Education or Experience: Bachelor’s degree or equivalent experience and a minimum of 5 years experience in field. Experience managing high performance teams that work well under pressure is a must.  Knowledge and understanding of human resources-related laws, regulations and policies. PHR/SPHR preferred. 

Requisite Abilities and/or Skills:

  • Commitment to being a team player, dedicated to the continued success of the Indianapolis Colts.
  • Excellent analytical and interpersonal skills; superb ability to interact with persons of all levels and ages.
  • Strong written and verbal communication skills. 
  • Ability to think quickly, draw creative conclusions, and present solutions to unique opportunities/problems.
  • Experience in service industry with a focus on customer service and employee satisfaction
  • Drive for results and ability to improve processes.
  • Sound listening skills along with the abilities to effectively negotiate, remain impartial, and advocate.
  • Passion for sports and a customer focus are essential.


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